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Opiniones de DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort

4 out of 5
DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort
Ras Nusrani Sharks Bay, Sharm El Sheikh, South Sinai Governorate

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 196 de 632 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 261 de 632 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 104 de 632 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 632 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 632 opiniones" "

8.6/10

Limpieza

8.2/10

Servicio y personal

7.2/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Mauricio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2022
Respuesta de Mahmoud, el 16 ene. 2023
Dear valuable Guest,Thank you very much for choosing to stay at Hilton Sharks Bay Resort .It gives us a great pleasure to know that you have enjoyed your vacations with us.I look forward to welcoming you soon to the Hilton Sharks Bay Resort where the team and I will exert every possible effort to make your stay comfortable and enjoyable one.Sincerely,Hotel Team

10/10 Excelente

Edy

Se hospedó 1 noche en noviembre de 2022
Respuesta de Mahmoud, el 16 ene. 2023
Dear valuable Guest,Thank you very much for choosing to stay at Hilton Sharks Bay Resort .It gives us a great pleasure to know that you have enjoyed your vacations with us.I look forward to welcoming you soon to the Hilton Sharks Bay Resort where the team and I will exert every possible effort to make your stay comfortable and enjoyable one.Sincerely,Hotel Team

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Se hospedó 28 noches en octubre de 2019

2/10 Terrible

Zeinab Ali

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

shakeel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

Madina

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Ünal

Viaje familiar
Le gustó: Limpieza y servicio y personal

10/10 Excelente

Ugur

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Teşekkür..
Otele girişimiz ile başlayan otel personelinin nazikliği ve yardımseverliğini tüm konaklama süresince hissettik. Temizlik konusunda herhangi bir negatif durum ile karşılaşmadık. En önemlisi ise güleryüzlü çalışanları. Teşekkür ederiz.
Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Ma Rosario

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great management and great staff
Se hospedó 5 noches en noviembre de 2023

8/10 Bueno

ehab

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good hotel.far away from transportation
Se hospedó 2 noches en octubre de 2023

4/10 Malo

KEIKO

No le gustó: Servicio y personal
Service no different from 2 or 3 stars. Only the cleaning staff are wonderful. The main reception staff are always grumpy and unfriendly.
Se hospedó 5 noches en septiembre de 2023

6/10 Aceptable

ABDU

Le gustó: Servicios
Safe and clean
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Tatiana

Viaje en pareja, Viaje familiar
Le gustó: Limpieza
The food was not good.need to give better bar and food services at the beach area
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Tarek, Toronto

Viaje familiar con niños
Le gustó: Limpieza
.
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Adia

Se hospedó 8 noches en junio de 2023

8/10 Bueno

samuil

Se hospedó 5 noches en junio de 2023

10/10 Excelente

william

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sharm El Sheikh getaway.
Delightful resort on the Red Sea with extensive fresh water pools.
Se hospedó 5 noches en abril de 2023

10/10 Excelente

Shaun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic hotel, highly recommend.
The staff at this hotel are genuinely happy, friendly and extremely helpful. They all work very hard to make your holiday memorable. It’s a clean and safe place to take your family, they have a team cleaning all the time. The main restaurant is buffet style, but they will cater for all dietary requirements. We are vegan and the chef was happy to make us specific food each day. The room was cleaned every day, towels etc refreshed by friendly and efficient people. The pool was also cleaned daily and watched over by many lifeguards. I would recommend this hotel to friends and family and I would love to stay again.
Se hospedó 14 noches en marzo de 2023

10/10 Excelente

Sezgin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Teşekkürler.
Çok güzel karşılandık. Her konuda yardımcı olundu. İlgilerinden sıkıldık bile diyebilirim.☺️ Çok merkezi bir konumda. Yemekleri , personelin ilgisi ve fiyatları çok iyi. Hotelde her türlü aktivite mevcut.
Se hospedó 4 noches en abril de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel
I was pleased with my stay at hilton sharks bay. The concierge Ahmed Hussein was helpful. I would recommend this hotel to everyone.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Gunenthiran

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en febrero de 2023

8/10 Bueno

Serdar osman

Se hospedó 4 noches en enero de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Otel cok guzeldi fakat hotelsten ayirttigimda 521t bi ucret otelde odenecek denildi otelde odedigimde 950 t kadar bir ucret aldilar ve vergiler vs diye soylediler bunun disinda otelde ki hizmet vs cok iyidi kahvaltilar cok kotuydu
Se hospedó 4 noches en enero de 2023
Respuesta de Mahmoud, el 24 ene. 2023
Dear valuable Guest,Thank you very much for choosing to stay at Hilton Sharks Bay Resort .It gives us a great pleasure to know that you have enjoyed your vacations with us.I look forward to welcoming you soon to the Hilton Sharks Bay Resort where the team and I will exert every possible effort to make your stay comfortable and enjoyable one.Sincerely,Hotel Team

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant
I needed a couple of days between arriving and flying to Cairo. The huge complex is very pleasant, but was very quiet. The room was good, but WiFi was poor there or often not functioning. The breakfast was as much as you want but nothing special. The staff were very kind and helpful and I will go back. Best designed for a poolside holiday or by the small beach.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Mahmoud, el 16 ene. 2023
Dear valuable Guest,Thank you very much for choosing to stay at Hilton Sharks Bay Resort .It gives us a great pleasure to know that you have enjoyed your vacations with us.I look forward to welcoming you soon to the Hilton Sharks Bay Resort where the team and I will exert every possible effort to make your stay comfortable and enjoyable one.Sincerely,Hotel Team

8/10 Bueno

Mohamed

10/10 Excelente

Michael, Mesa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptional service of all the staff

8/10 Bueno

Wesley

Le gustó: Limpieza, servicios, condiciones de la propiedad
A good location to get away and relax. All inclusive experience food was average to above average. Service was best in the hotel restaurant whereas front desk staff at check-in/check out although good and courteous was overwhelmed by number of patrons. Overall a very good experience.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Yael

Se hospedó 4 noches en agosto de 2022

2/10 Terrible

Alessio

No le gustó: Servicio y personal y servicios
I was in pain when i arrived to the hotel, the staff wasn't helpful i had a doctor's appointment the bill was 600 dollars for 5 injections, i spoke with different managers about the service of the hotel, about the clinic, and managers doesn't care about any complain, if you want to feel secure and enjoy your vacation time this is the only Hilton i do not recommend in the world
Se hospedó 2 noches en agosto de 2022

2/10 Terrible

Ali

Viaje familiar
No le gustó: Limpieza y servicio y personal
We first entered the hotel at 1:30.. waited at the que to be checked in for roughly 15 minutes.. once served we was advised to fill in forms which I did. I then went back to the reception to hand in the forms at roughly 2 o’clock she advised me to take a seat and my room will be ready within 15 minutes. 2 hours later after speaking to many staff we was finally given our room!!! We entered our room to be quite shocked about the cleanliness. If I could take a picture you would be shocked. The pillows were still wet. The room was really dusty.. chewing gum stuck on a wall.. the side of the beds were very very dusty and hair all over the side of beds.. the bath was dirty. NOT PLEASED AT ALL!!!
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Shaker

Se hospedó 5 noches en agosto de 2022

2/10 Terrible

Mohammad

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s Terrible I don’t Recommend at all very noisy and the wall are paper thin
Se hospedó 7 noches en agosto de 2022

4/10 Malo

Melissa

Se hospedó 2 noches en agosto de 2022

2/10 Terrible

Alessio

No le gustó: Servicio y personal y servicios
Manager's don't care about any inconvenient in the hotel, and price on the clinic is abusive more expensive than EEUU, the doctor is good, but the clinic overpriced
Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Magdy

Se hospedó 7 noches en julio de 2022

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Meh
The people at the hotel were amazing. All things considered the stay was good. The room is not a clean as we would have liked, however, was clean enough. The food at breakfasts was standard for the area. The hotel was extremely noisy. Kids running around at 2 am screaming. People yelling throughout the night. Overall a meh experience.
Se hospedó 2 noches en julio de 2022

2/10 Terrible

Gerges

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very terrible hotel
Se hospedó 3 noches en julio de 2022

6/10 Aceptable

Bihter

Viaje familiar
No le gustó: Limpieza
I don't think any Hilton head office officer has ever visited by hotel. If that were the case, they wouldn't have left the name of the hotel as Hilton. It has the status of a 3 star hotel. urgently need renovation. we only stayed one night but the room and breakfast was a nightmare.
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Alicia

Se hospedó 7 noches en junio de 2022

4/10 Malo

Mohammed

Viaje en grupo
No le gustó: Limpieza
Se hospedó 5 noches en junio de 2022

2/10 Terrible

geordyn

Se hospedó 1 noche en junio de 2022

8/10 Bueno

khaled

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience, wifi was not so great(on and off) great spa ! Specially the massage with shady. Taxi service in hotel was horrible because prices was so high and everyday was different price to same destination. Taxi ripped me off !!!!!
Se hospedó 8 noches en mayo de 2022

6/10 Aceptable

wade, Lloydminster

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was excellent. Property is clean but a bit dated.
Se hospedó 5 noches en abril de 2022

8/10 Bueno

Burhan

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Yemekler dışında fena değil
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All good and amazing :-)
Se hospedó 15 noches en abril de 2022

10/10 Excelente

erela

Se hospedó 5 noches en abril de 2022

8/10 Bueno

Krystal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay at the Hilton Sharks Bay Hotel. I loved the pool and the poolside bar. The staff was so friendly and helpful that definitely helped to make my stay enjoyable.
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A fantastic hotel, but improvements could be made
The Hilton in Sharm El Sheikh is a fantastic hotel and I would stay there again. The Italian restaurant is amazing with delicious cuisine. The waiter, Mohammed, who also serves the lunches by the pool is a wonderful person and a pleasure to meet. He continually went out of his way to help and nothing was too much trouble. What a great guy! There were some sides to the hotel which let it down. The breakfast is average at best. Fortunately the omelettes and pastries/desserts were superb, otherwise breakfast would have been very poor. The lack of air-conditioning in the public areas of the hotel is very uncomfortable. For some reason (money-saving no doubt) it is not used in reception or the restaurant for breakfast. This made it unpleasant to spend too long in either location. You could see the guests struggling with the heat. The hotel should address this immediately. Another disappointment from the hotel was the lack of children's facilities which are advertised when you book the hotel. During our stay, a number of families complained about this to the reception staff. They finally opened one of the children's pools, but this only happened on our last day. The children's play area/park is also shut. The hotel is aimed at families, yet there is very little for children to do there. This is a massive shame. The guys who work on the scuba diving/beach were quite pushy selling activities. This was annoying too. For a relaxing break, it is a great hotel and worth staying.
Se hospedó 2 noches en abril de 2022

10/10 Excelente

YOUSEF

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en febrero de 2022

10/10 Excelente

lamyaa

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 6 noches en enero de 2022
Respuesta de Mahmoud, el 10 mar. 2022
Dear valuable Guest, Thank you very much for choosing to stay at Hilton Sharks Bay Resort . It gives us a great pleasure to know that you have enjoyed your vacations with us. I look forward to welcoming you soon to the Hilton Sharks Bay Resort where the team and I will exert every possible effort to make your stay comfortable and enjoyable one. Sincerely, Hotel Team