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Opiniones de DoubleTree by Hilton Hotel Sheffield Park

4 out of 5
DoubleTree by Hilton Hotel Sheffield Park
Chesterfield Road South, Sheffield, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 449 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 331 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 113 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 45 de 1003 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gregory, bilbao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel muy recomendable
Hotel muy recomendable, relación calidad/precio muy buena. El desayuno de muy buena calidad y la gente muy maja.

10/10 Excelente

Jakob

Viaje en pareja
Le gustó: Servicios
Friendly staff and professional as well. Clean and spacious room. Parking on site is for free and secured.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Stuart

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dog friendly, clean and excellent breakfast.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Paul

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a good business hotel, access, parking, public spaces are all convenient and well laid out. For working people, I would say this is a very good option. The room we had was on the smaller side as was the bathroom, the bed was good, perhaps a little firm for my taste. The only issue I had with this place was the lack of a coffee machine in the room and no ice machines on the lobby.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mark

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms a bit dated but makes no difference to them being clean and comfy. Helpful staff. Loads of parking (no charge).
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jack

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just all round pleasant
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Lucy

Viaje de negocios
Le gustó: Servicio y personal
Great hotel, shame about the ‘tired looking’ appearance…. For a Hilton hotel, this place is significantly ‘tired looking’. If only it could be repainted and carpets replaced by tiles/floorboards. The restaurant chairs could do with leather upholstery to mask or give it a better outlook. The cleaners are doing a great job but definitely need backup. The rooms could do with extra duvet or blankets as the rooms can be chilly…… The staff are very friendly and professional.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Adedotun, Ashtead

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
The hotel was quite good. My only recommendation would be to expand the breakfast selection and area. Especially the two coffe machines, which are too close together therfore allowing only one person to get a coffee/tea at a time.
Se hospedó 6 noches en marzo de 2024

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ok but a little overpriced
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Couldn’t fault the stay at all.. Would return without hesitation.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Amy

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Mark

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Stopped for business, room was a bit tired, flaking wood work, some carpets in stair corridors were stained, bed in room was rock hard and pillows were a bit tired and made me feel a bit ugh. i've stopped in much better for the money.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed our stay. Staff polite and helpful. Breakfast good. Rooms comfortable and well equipped.
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Kain

No le gustó: Condiciones de la propiedad
No heating got moved rooms and ended up with no bath just a shower and heating still didn’t work much room was cold
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Bo Yee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our second stay here and cannot fault it. Very quick and efficient check in and check out. Very friendly staff. Highly recommend!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Dave

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Hilton is a brand I would associated with modern above average hotel, from trying to call for early book in to waiting for 15 minutes to book in and then being questioned about breakfast having paid on arrival but not passed to morning team. The room was dated and behind the times from facilities to general standard even after being told a special room had been given to me was he joking. To be honest if I hadn’t prepaid I would have cancelled I have stayed in other Hilton’s and this by far was the worst I have experienced and why do I have to walk through smokers and vapers at the main entrance not what I expect also clear sight during food service Extremely disappointing stay and having stayed at a premier inn the night before 40 miles away I would choose this one over the Hilton sad review
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Simon

Se hospedó 1 noche en enero de 2024

4/10 Malo

steve

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t
Found the check in rude something going on on a computer, person checking me in was more concerned with that than me. I wear hearing aids and he was talking and looking across at the screen so I could not make out what he was saying. Handed a piece of paper and told everything is on there. I had no chance to ask questions or discuss even walked the wrong way to rooms and was not notified what I was doing wrong. Never again will I stay Way over priced and shabby 2024 pricing 1980 decor and facilities.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Robert

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Avoid
It was my the worst hotel experience ever. The Hotel is in poor condition and not clean. Service was very average. Breakfast was awful. I don't recommend this place.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Mohammed

Se hospedó 3 noches en enero de 2024

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Very disappointing
Freezing room, had to move rooms. Next room also feeezing. Had to contact reception 7 times to finally get a heater. Changing rooms very cramp, dated, lot of disrepair. Have to pay extra to use pool for an hour. Jacuzzi not working. The only redeeming thing was food was good.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kathy

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Krzysztof

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Chun Ting

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
床褥比較硬 我住家庭房 比較大 但燈光比較暗
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sanjay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Rachel

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Staff tried their best but hotel needs upgrading
Staff as helpful as they could be but rooms dated, beds uncomfortable and kept awake by neighbouring rooms. Ordered breakfast but no tables available so went without.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

ian

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Could be much, much better
The staff were this hotel's saving grace as nearly everyone seemed to be complaining about multiple aspects of it. The rooms are very tired, especially the decor. In our room half the lampshades was damaged. The bath was small and with chipped enamel, the overhead shower was not contained by the glass panel, resulting in the floor being wet and the bathroom door de-laminating. It was only possible to gain sufficient light to put makeup on by going into the bathroom and standing in front of the mirror. None of the heated towel rails worked it seemed but we were instead, given new towels every day. Breakfast was OK but on our first day they severely under catered for the number of guests. There was a gluten free section offering cornflakes, make your own porridge, bread and a dedicated toaster. As for the cooked breakfast options, there was no advice offered as to what was GF and, being self service, we saw evidence of cross contamination. Coffee was from a machine and not recommended. We thought that we would spend some time on the first morning sitting in the lounge. I was told that I could use the hot drinks machine to make us 2 cups of green tea if it was turned on but as I was preparing to use it I was informed that it was £3.50 a cup. We returned to our room and made our drinks for free. Overall, it served its purpose but we would neither return nor recommend it
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bah humbug
I should have expected office Christmas parties and shenanigans, but on my second night, some wag pulled the fire alarm at 11 pm, and at 1:30 am a very loud giggling group of idiots were staggering around to find their rooms. Little sleep was possible. The room was clean, and the staff were pleasant: one can't blame them.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Nicholas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel only bad side bed abit hard gor me.
Se hospedó 4 noches en diciembre de 2023

6/10 Aceptable

Sarah

Boxing match function just ending as I arrived to check in, so very noisy in Reception with rowdy people, drinking, smoking, not impressed at that hotel clientele on arrival and checking in was very slow with those people wanting taxis ordered etc.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed our stay room was excellent
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Sheridan

Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Mohammed

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Nice hotel with well cooked breakfast in a nice commutable quiet area. Unfortunately the hotel boiler broke down so pool and showers were cold on this occasion
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Nigel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The reception staff were very nice
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Lewis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Peter

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
No hot water in the evening or in the morning. Staff not apologetic or willing to do anything. no compensation
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Giorgio

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Mark

Viaje de negocios
No le gustó: Condiciones de la propiedad
Underwhelming and overpriced.
No hot water from bathroom sink tap. At £140/night (no breakfast!) one would expect at least running hot water.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Martyn

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Could and should be so much better
We booked a double room that supposedly was accessible with a queen size bed. Bed was standard king not a queen and the bathroom had a bath (admittedly there were grab rails) not the walk-in shower I was expecting. Was told the hotel was full so we're unable to change. You have to pay extra to use the leisure facilities which you don't find out until you confirm your reservation. The showers in the gents changing rooms were out of order and it was not possible to lock a locker as they were waiting for refurbishment. We used the hot tub then went in the steam room (sauna being unusable as it was barely warm) before returning to the hot tub to find it had been emptied, this at around 4pm. Looking generally shabby and tired and very much in need of a complete refit.
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Andrew

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
The staff at this property are extremely rude. The breakfast is inedible and when you mention this to staff on reception they refuse to even apologise or do anything about it. I would avoid staying here at all costs.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Neil

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointing stay
The most disappointing stay. Staff were friendly, but the state of the room (mouldy) and you could smell the mould as you entered. Breakfast was very disappointing. £5 for use of pool, yet showers and changing area not maintained. Shower not working. room 61
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Thomas

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza
Was ok.
Hotel ok. Rooms a little dated. Booked a queen bed room but got a twin with beds pushed together instead.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Nigel

Viaje familiar
No le gustó: Condiciones de la propiedad
Hilton has lost its sparkle.
We stayed for one night as part of the half term week. The hotel reception on arrival was good. Quick and polite. The warm cookie on arrival a nice touch. The room itself was ok.. but the corridor outside smelt a little damp. We visited the pool and were told we had to pay extra to use the facilities which i was very suprised at.. never heard of a hotel where you pay extra for the pool? The pool changing rooms were very small. The lockers do not work. Only one pool shower worked and that had no temperature control knob... so it was just off or cold. I mentioned this to the staff. When we retuned to our room we found the bathroom towels had hair and stains on. We assume that the previous guest had used them and then refolded and these had not been checked. Reported this to reception who offered a free drink and suggested to contact hotels.com. i did who said there was nothing they can do since the hotel itself was not answering the phone. So quite disapponted overall in the experiance. I would not revisit.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Jeremy

Viaje familiar
No le gustó: Limpieza
Nice place, but could do with a refresh. The gym / pool area especially.
Se hospedó 2 noches en octubre de 2023