Patio

Opiniones de La Quinta Inn & Suites by Wyndham Sherman

2.5 out of 5

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 284 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 297 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 177 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 136 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 106 de 1000 opiniones" "

7.2/10

Limpieza

8.0/10

Servicio y personal

6.6/10

Servicios

6.8/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Marco

Le gustó: Limpieza y servicio y personal
Se hospedó 9 noches en enero de 2024
Respuesta de Keith GM, el 5 feb. 2024
Thank you for the positive review and we look forward to having you back in the future!

10/10 Excelente

.nelson

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bueno el hotel
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Sergio

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
El estado general del hotel está determinado, no puse mucha atención a esto, pero me incomodo que al momento del registro les informe de la reservación por 2 días, pero que iba a ser por 1 día, a lo cual la recepción dijo que no había problema que el cargo iba a ser por el día de estancia, luego en el registro de salida me dijeron que posiblemente Hotels.com iba a cargar los 2 días, lo cual crea frustración y en viajes de negocios los planes cambian
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Miriam

Se hospedó 3 noches en julio de 2021

8/10 Bueno

Jessica

Se hospedó 1 noche en enero de 2021
Respuesta de LQShermanFDSup, el 3 feb. 2021
Thank you for taking the time to rate us.

10/10 Excelente

Marivel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy exelentemente
Se hospedó 2 noches en diciembre de 2019
Respuesta de LQFrontDeskSup, el 28 dic. 2019
Gracias por tus comentarios.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación
Se hospedó 4 noches en mayo de 2019
Respuesta de gm, el 6 jun. 2019
Thank you for your positive feedback. I will let our staff know.

8/10 Bueno

Erik Edwin, Ciudad de México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen precio y calidad
Una vez mas. La cadena de hoteles sabe su trabajo y lo hace bien! La Única razón por la q no tiene calificación perfecta es porque a pesar de lucir límpiala habitación, tenía un olor citó raro. No se si alguna mancha en la alfombra o algo que generaba el olor.

10/10 Excelente

José, Houston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
Only one issue the elevators needs to be cleaned

8/10 Bueno

Nickolay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Needs better food
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Jessica

No le gustó: Limpieza y condiciones de la propiedad
Rooms were damped feeling
Se hospedó 1 noche en abril de 2024
Respuesta de Keith Lane GM, el 13 may. 2024
We're sorry to hear about your negative experience and apologize for any inconvenience caused. We value your feedback and are committed to addressing the issues raised to improve our services.

2/10 Terrible

Anthony

Viaje de negocios
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
A cockroach was in my room..I have a video...that was my last stay!!!
Se hospedó 4 noches en abril de 2024
Respuesta de Keith Lane GM, el 13 may. 2024
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us fell short of expectations. Your comments are valuable to us as we continuously strive to improve our services.We have taken note of your feedback and have already implemented measures to ensure that such incidents are not repeated in the future.

6/10 Aceptable

Bryan

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The place was just rundown.
Se hospedó 2 noches en abril de 2024
Respuesta de Keith Lane GM, el 6 may. 2024
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and apologize for any inconvenience you encountered.We take your comments seriously and will address them with our team to ensure we improve our service. Please know that this is not reflective of our usual standards, and we are committed to providing a better experience in the future.

10/10 Excelente

Simoney

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is well maintained. Staff is courteous and professional. Rooms are very clean and comfortable.
Se hospedó 5 noches en abril de 2024
Respuesta de Keith Lane GM, el 25 abr. 2024
"Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Our team works hard to ensure every guest feels welcomed and valued. We look forward to welcoming you back on your next visit!"

8/10 Bueno

Denise

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The sign was not well lit and with road construction nearby was difficult to find at night
Se hospedó 5 noches en abril de 2024
Respuesta de Keith Lane GM, el 24 abr. 2024
Thank you for taking the time to make a review. We take all feed back serious and are work hard to make things right. We are in the process of taking care of the issues you brought up. We hope to have you back as a guest in the future.

2/10 Terrible

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was good but the room i book wasnt available so they had to change it and price would have be cheaper to just book a new room but couldn't cancel any later do to the expedia rules
Se hospedó 1 noche en abril de 2024
Respuesta de Keith Lane GM, el 8 abr. 2024
We're sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services. We would like to apologize for not meeting your expectations and for any inconvenience this may have caused.Thank you for your understanding, and we hope to have the opportunity to make it right.

8/10 Bueno

Helen

Se hospedó 2 noches en abril de 2024
Respuesta de Keith Lane GM, el 8 abr. 2024
We're delighted to hear about your positive experience with us! Thank you for taking the time to share your feedback. Our team takes great pride in providing exceptional service, and we're thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable stay!

2/10 Terrible

Heidi, Independence

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Three different tiles in bathroom with broken, cracked, and chipped pieces. Dirty/moldy. Cracks by the ceiling and chunks of paint/drywall peeling off the walls. Threadworn sheets. Stains on carpet. Giant spider crawling up the wall behind the toilet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Keith Lane GM, el 4 abr. 2024
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and apologize for any inconvenience you may have encountered.We strive to provide exceptional service to all our guests, and it's disappointing to learn that we fell short of your expectations. Your comments are valuable to us, and we will use them to improve our services.Once again, we apologize for the inconvenience and thank you for bringing this to our attention.

10/10 Excelente

cruz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Keith Lane GM, el 1 abr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience with us. Our team takes pride in providing exceptional service, and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back on your next visit!

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only issue was that when we came back late at night the parking lot was full.
Se hospedó 2 noches en marzo de 2024
Respuesta de Keith Lane GM, el 1 abr. 2024
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a memorable experience, and it means a lot to us to know that we succeeded with you. We hope to have the pleasure of welcoming you back soon!

6/10 Aceptable

Christalyn

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Keith Lane GM, el 20 mar. 2024
Thank you for taking the time to share your feedback. We appreciate your honesty and are always looking for ways to improve. We look forward to having you as a guest in the future!

4/10 Malo

Jeremy

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios
Tons of obnoxious construction crews being super loud and were smoking, drinking and yelling in the room next to us, well into the night. Our room itself was very clean thank you. The carpets need deep cleaning. Great staff experience thank you. Have a nice weekend.
Se hospedó 5 noches en marzo de 2024
Respuesta de Keith Lane GM, el 18 mar. 2024
I am sorry to hear about the construction workers bothering you and keeping you up. I am pleased to hear that the staff was good to you. We look forward to having you again in the future!

6/10 Aceptable

Elizabeth

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room wat very clean. Staff was friendly. Breakfast was fair. Had some guest that was noise late into the night. Would stay there again
Se hospedó 1 noche en marzo de 2024
Respuesta de Keith Lane GM, el 18 mar. 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Providing excellent service is always our top priority, and we're thrilled that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of serving you again soon. If you have any further comments or questions, please feel free to reach out. Thanks again for your support!

2/10 Terrible

Robert

No le gustó: Limpieza, servicios, condiciones de la propiedad
The floor of my room had multiple sticky spots, especially between the beds and the floor was carpeted, mind you. I can't recall bugs (roaches) ever being an issue in hotel rooms that I have stayed in previously, but I can't say that now. The first night of my stay there was one in the bathroom, and I squashed/flushed it without much thought. The second night I had one crawl on my leg while I was reading in bed and another one crawl across my phone charger that was sitting on the nightstand. Roach number four was seen crawling on the wall behind the dresser/refrigerator on the morning I checked out. Door card readers/locks were wonky and didn't instill a lot of confidence that they would work as intended. The front staff seems to know this and provide "tips" to try to unlock/open my room door.
Se hospedó 2 noches en marzo de 2024
Respuesta de Keith GM, el 11 mar. 2024
We sincerely apologize for the negative experience you had with us. Your feedback is invaluable to us as it helps us identify areas for improvement. We take your concerns seriously and are committed to addressing them promptly to ensure that all our customers have a positive experience. Please know that your satisfaction is our top priority, and we would appreciate the opportunity to make things right. Thank you for bringing this to our attention.

10/10 Excelente

Shannon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was quick and pleasant. I wish I could remember the name of the front desk associate. She was friendly and very helpful. My room was spacious and clean, and the price was good. I’d stay there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Keith GM, el 11 mar. 2024
Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your experience with us. It's always a pleasure to serve our customers and provide the best service possible. If you ever need anything else, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 Bueno

Celso

Viaje familiar
Le gustó: Servicio y personal y servicios
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Keith GM, el 11 mar. 2024
I'm thrilled to hear that you enjoyed your experience with us. It's always a pleasure to serve our customers and provide the best service possible. If you ever need anything else, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 Bueno

Daryl

Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Byron

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing
Se hospedó 1 noche en marzo de 2024
Respuesta de Keith GM, el 5 mar. 2024
Thank you for taking the time to make a review. We hope to have you back as a guest in the future!

8/10 Bueno

Nichole

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Rachel

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely rooms and great staff!
Se hospedó 1 noche en febrero de 2024
Respuesta de Keith GM, el 23 feb. 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your experience with us. Your feedback means a lot to us and serves as a great encouragement to keep striving for excellence. We look forward to serving you again in the future!

10/10 Excelente

Teresa

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Close to where we needed to go.
Se hospedó 3 noches en febrero de 2024
Respuesta de Keith GM, el 20 feb. 2024
Thank you for taking the time for the review. We strive to make each guest stay the best it can be. We look forward to having you as a guest in the future!

8/10 Bueno

Jorje

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay was good. Like other reviews said, place is a little old but i mean for just staying a few days its ok. Food was good, Place was clean, great service, Rooms were good, people were a little noisy at night but cant really do much bout that lol. Overall liked it, would etay again
Se hospedó 3 noches en febrero de 2024
Respuesta de Keith GM, el 19 feb. 2024
Thank you for the review. I am pleased to hear you enjoyed your stay!

10/10 Excelente

Shannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was just traveling through. The staff was nice, easy check-in, front lot parking, right off the hwy. The bed was comfortable, room was LARGE and clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Keith GM, el 19 feb. 2024
Thank you for taking the time for the review. I am pleased that you enjoyed your stay and hope to have you as a guest in the future!

10/10 Excelente

Virginia

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Elmer

Viaje familiar
Se hospedó 1 noche en febrero de 2024
Respuesta de Keith GM, el 12 feb. 2024
Thank you for taking the time to share your feedback. We genuinely appreciate all forms of input as it helps us to continually improve our services.We're truly sorry to hear that your experience with us fell short of expectations. Please know that delivering a positive experience to our customers is of utmost importance to us, and we take your concerns seriously.

8/10 Bueno

Marvin

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Needs some up keep
Se hospedó 1 noche en febrero de 2024
Respuesta de Keith GM, el 8 feb. 2024
Thank you for taking the time to make a review. Here at LaQuinta we strive to make the stay for our guest the best it can be. We hope to host you again in the future!

2/10 Terrible

Jennifer

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place was terrible! The bathroom had yellow stuff all over the wall next to the light switch. Floor was dirty, baseboards very dusty, sticky gross carpet, hair on the bed and a big gross dried booger on the comforter. Smelled weed coming in the back door. My son may be going to college in Sherman, but we will never stay at your hotel again if we visit!
Se hospedó 2 noches en enero de 2024
Respuesta de Keith GM, el 25 ene. 2024
We're sorry to hear that your experience did not meet your expectations. Our team is committed to providing excellent service, and we take your feedback seriously.Our goal is to ensure that every customer has a positive experience, and we would like the chance to make things right.Once again, we apologize for any inconvenience, and we value your feedback as it helps us improve our services.Sincerely,

6/10 Aceptable

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Od but works
Our stay was good. Breakfast is not exciting as it once was. We love the location and we rested well. The building is old, cold, run down. Could use some upgrades. Overall we were safe and cozy. It served its purpose.
Se hospedó 1 noche en enero de 2024
Respuesta de Keith GM, el 22 ene. 2024
Thank you for taking the time to share your thoughts with us. We appreciate your feedback and hope to serve you again in the future!

10/10 Excelente

Gordon, Garland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lobby was cold
Se hospedó 2 noches en enero de 2024

2/10 Terrible

David

Viaje familiar
No le gustó: Limpieza y servicios
Se hospedó 2 noches en enero de 2024
Respuesta de Keith GM, el 22 ene. 2024
Thank you for taking the time to leave a review. We value feedback from our customers and strive to provide the best experience. We noticed that your review didn't include specific details or concerns. If there's anything specific you'd like to share or if you encountered any issues, please feel free to reach out to us. We're here to assist you and ensure your satisfaction.

4/10 Malo

Andy

No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Keith GM, el 22 ene. 2024
Thank you for taking the time to leave a review. We value feedback from our customers and strive to provide the best experience. We noticed that your review didn't include specific details or concerns. If there's anything specific you'd like to share or if you encountered any issues, please feel free to reach out to us. We're here to assist you and ensure your satisfaction.

10/10 Excelente

Kendall

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Keith GM, el 8 ene. 2024
Thank you so much for taking the time to leave such a wonderful review. We're thrilled that you had a great experience, and we look forward to serving you again in the future!

8/10 Bueno

Carol

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The facility is not far from Oklahoma and for the property, it was clean and neat. The breakfast was good and the people there were friendly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Keith GM, el 8 ene. 2024
It's great to hear that you found our facility clean and well-kept, and that you enjoyed the breakfast and encountered friendly people during your stay! We're glad you had a positive experience with us. If you're ever in the area again, we'd love to welcome you back for another enjoyable stay!

10/10 Excelente

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Such a friendly staff! Super clean room! Breakfast was delicious!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Keith GM, el 8 ene. 2024
That's fantastic to hear! We're thrilled that you enjoyed our friendly staff, clean rooms, and delicious breakfast. Providing a great experience for our guests is our top priority, and we're delighted that we hit the mark. Thank you for your kind words, and we hope to welcome you back for another wonderful stay soon!

10/10 Excelente

Marvin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large size room. Good value.
Se hospedó 1 noche en enero de 2024
Respuesta de Keith GM, el 8 ene. 2024
Thank you so much for taking the time to leave such a wonderful review. We're thrilled that you had a great experience, and we look forward to serving you again in the future!

8/10 Bueno

susan

Viaje en pareja, Viaje con mascota
Le gustó: Servicios
Se hospedó 4 noches en diciembre de 2023
Respuesta de Keith GM, el 8 ene. 2024
Thank you so much for taking the time to leave such a review. We're thrilled that you had a great experience, and we look forward to serving you again in the future!

8/10 Bueno

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean. Friendly staff. Comfortable beds. Juat a little dated.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Keith GM, el 8 ene. 2024
I'm glad to hear you found our staff friendly and enjoyed the comfort of our beds! We appreciate your input and hope to welcome you back for an even better experience in the future!

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was no spare linens for the sleeper sofa, but the housekeeper was very assertive & made it up as well.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Kathy J

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was smooth a d seamless.
Se hospedó 1 noche en diciembre de 2023