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Opiniones de Amatak Boutique Hotel

4 out of 5
Amatak Boutique Hotel
Sala Kamroeuk Village, Sala Kamroeuk Commun, Siem Reap

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 138 de 231 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 72 de 231 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 231 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 231 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 231 opiniones" "

9.0/10

Limpieza

9.4/10

Servicio y personal

6.0/10

Servicios

8.8/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Delfina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de sona sor , el 27 mar. 2018
Dear Delfina, Greeting from Suorkear Boutique and Spa, We would like to express our sincerely thank very much for choosing our hotel for your accommodation. It is great honor and valuable to having you in our hotel. We are really appreciated your feedback, and do hope you will choose us for your next accommodation in Siem reap, Suorkear Team are ready to serve and welcoming you back. Sincere regards, Suorkear Team

10/10 Excelente

Byron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Viaje a angkor Wat. Camboya.
La estadía fue muy placentera. El personal super amable. Nos ayudaron en nuestros tours. Las habitaciones bonitas y cómodas.
Se hospedó 1 noche en septiembre de 2017
Dear Byron, It was a great honor and valuable to have you in our hotel. Thank you very much for your time to write review on Expedia. we are definitely delighted that you enjoyed your stay. We hope to see you in your next accommodation. With care and sincere regards, Suorkear Team

10/10 Excelente

Javier (Spain)

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Muy buen hotel con buen trato para los clientes. A destacar, la habitación, la piscina y pequeños detalles como preparar una bolsa de desayuno al salir muy pronto del hotel o la posibilidad de disponer de bicicletas gratis.

10/10 Excelente

Raul, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No es la mejor ubicación pero la mejor experiencia
Muy buen servicio , atención del personal , el cuarto está increíble!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente lugar, cómodo amplio con muchas cosas para aprovechar.

6/10 Aceptable

Manuel

Le gustó: Condiciones de la propiedad
Por debajo de sus calificaciones
Deficiente servicio desayuno.A la carta y lento Servicio de limpieza en habitación malo

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rally good for the price
The room was little smaller than what I expected, but pool, service and everything was great for the convenient cost

10/10 Excelente

Lucía, Argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simplemente Increíble!!!
Fuimos con mi esposo para nuestra luna de miel, y realmente no pudimos haber quedado más satisfechos. Todo el staff fue siempre súper atentos con nosotros y muy servicial en todo momento. la habitación increíble, y nos la decoraron con temática honey moon, además de habernos regalado descuentos para spa y comidas. Muy lindo el espacio de la pileta, y además el hotel incluye servicio de transfer y bicicletas para usar cuando quieras. Precio super accesible, y realmetne todo once puntos! Si regresamos a Camboya , definitivamente volveremos a hosperdarnos aquí!

2/10 Terrible

Qiang, Los Angeles

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Nina

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Das Hotel war nicht mal annähernd in dem Zustand wie es auf den Fotos präsentiert wurde. Die Suite war stark renovierungsbedürftig, es stank extrem und alles war lieblos hergerichtet. Die ganze Nacht lang liefen laute Maschinen die angeblich auch nicht abgestellt werden konnten und die Betten waren so hart das man auch auf dem Boden hätte schlafen können. Dem Servicepersonal musste man fast hinterher rennen um an Trinken oder Essen zu kommen, zudem glich das Essen eher einer Kantine anstatt eines Hotelrestaurant. Das Frühstück war nie aufgefüllt und wenn man etwas bekam, war es IMMER kalt. Sind sehr enttäuscht gewesen und würden jedem davon abraten hier einzuchecken.
Se hospedó 3 noches en octubre de 2019
Respuesta de george, el 4 dic. 2019
i am sorry but you was one of the most bad customers io had in one year, i hope not have customer like you anymore

8/10 Bueno

koh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice place to cool in , quiet ,
place is cool , about 25min walk from city. they got free shuttle from 5pm to city. made the booking thru app and some miscoummunication from app/hotel. double charge on credit card and hotel checkout payment. Hotel owner was honest to make the refund for the cancellation. :) Nice pool , quiet.
Se hospedó 1 noche en septiembre de 2019
Respuesta de walter, el 4 dic. 2019
thank you for your nice review, hope to see you again here

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved my stay at this resort! The grounds were perfect and clean and the staff were friendly and helpful. It was great to have the shuttle bus to and from town whenever we needed. I would recommend this resort to everyone. Fantastic!!
Se hospedó 13 noches en marzo de 2018
Respuesta de walter, el 14 abr. 2019
thank you very much, you are very kind.

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property doesn't have anything around it that you can comfortably walk too. The place has tuk tuk drivers that will take you wherever you want to go. The room was clean but kinda plain. The bee was comfortable and the shower had great water pressure. The room service food was great, but not a lot to pick from.
Se hospedó 4 noches en enero de 2019
Respuesta de walter, el 31 ene. 2019
thank you :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2019
Respuesta de walter, el 31 ene. 2019
thank you very much

8/10 Bueno

Nadine, Saarland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kleines aber feines Hotel, Frühstück ausreichend für jeden was dabei. Zimmer groß, schönes Bad mit Badewann außen und Dusche mit Blick nach außen. Kostenloser Shuttleservice in die Stadt. Sehr nettes Personal. Pool sehr gemütlich angelegt, direkt mit Bar. Toller Service
Se hospedó 2 noches en noviembre de 2018
Respuesta de walter, el 17 nov. 2018
Thank you very much for your nice review

10/10 Excelente

Tina, Los Angeles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Suokear Boutique Hotel & Spa was the place to be! The staff were so friendly and attentive,. Because it's a boutique, the space is intimate enough for the staff to remember you so we felt special the entire time there. They helped us plan our daytrips and organized to have a personal tuk tuk driver during our stay. The spa service was relaxing, we went back multiple times.
Se hospedó 3 noches en diciembre de 2017
Respuesta de walter, el 17 nov. 2018
Thank you very much, you are so kind.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great place esp for the price. clean and big and bright. staff was also wonderfully welcoming and willing to serve any time. location was a little far from downtown tho. the hotel offers free tuk tuk so that’s good but for return u need to book ahead which is justtttt a little bit inconvenient
Se hospedó 4 noches en mayo de 2018

10/10 Excelente

Lilith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Majestic!
One of the most majestic places I’ve stayed at in Siem Reap! BEAUTIFUL outdoor tub that is hidden away with ferns and other greenery. We celebrated my friends birthday at this hotel and it was marvellous! Great staff and good wine choices :)
Respuesta de sona sor , el 18 may. 2018
Dear Lilith, Thank very much for your valued time to writing a wonderful review for us. we are truly pleasure to read that you were really enjoyable and have a great stay with us. Thanks for giving us this opportunity to host you. We look forward to welcoming you back to the hotel in the future. Best regard, Suorkear Team

10/10 Excelente

Patrick , Phuket

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Modern hotel will exceptional staff - efficient, courteous and friendly. Spacious room, nice swimming pool, good restaurant and intimate bar. 2 2 kms out of town but free shuttle service. Thoroughly recommended.. Patrick Campbell [Dr]
Se hospedó 5 noches en mayo de 2018
Respuesta de sona sor , el 12 may. 2018
Dear Patrick, Thank you very much for your valued time to writing a review for us, we are very pleased to read that you had enjoyed your recent stay during your trip in Siem Reap. All your kind words would be shared with our team which is greatly appreciate. We all Suorkear are looking forward to seeing you again one day. Best regards, Suorkear Team

10/10 Excelente

carlo, sondrio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
relax
a 5 minuti di tuk tuk free dal centro personale disponibile e sorridente camere belle e pulite un po' caro il ristorante
Se hospedó 3 noches en abril de 2018
Respuesta de sona sor , el 12 may. 2018
Dear carlo, Thank you very much for your valued time to writing a review for us, we are very pleased to read that you had enjoyed your recent stay during your trip in Siem Reap. All your kind words would be shared with our team which is greatly appreciate. Your comment about restaurant, anyway we thank for your advise. We all Suorkear look forward to seeing you again one day. Best regards, Suorkear Team

6/10 Aceptable

Katyelle

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Respuesta de sona sor , el 18 abr. 2018
Dear Katyelle, Thank very much for your valued time to review us. We are so sad that you are not satisfied. We would appreciate if you could tell us more about your stay. at least we could know what happen, we check from here our team said everything fine. Best regards, Suorkear Team

8/10 Bueno

qiqi, malaysia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff
Good facilities, near to atv, a bit far from bar street, not walking distance...
Se hospedó 1 noche en abril de 2018
Respuesta de sona sor , el 17 abr. 2018
Dear qiqi , We would like to thank very much for your valued time to review us and sharing your experienced here on Expedia site. We suorkear are looking forward to seeing you again some day. Best regards, Suorkear Team

8/10 Bueno

Ronaldo Carvalho

Le gustó: Limpieza y servicio y personal
Great staff. Amazing swimming pool.
Peaceful place away from the town centre. Very quiet area. Great swimming pool. The room was comfortable but the air conditioning was poor. Lots of mosquitoes. They should have sprays available to guests. Staff are so friendly! There are tuk-tuks all day long at the front. Food in the restaurant is not great but it is reasonable. Breakfast is very light. The best thing is the swimming pool. Wifi is weak.
Respuesta de sona sor , el 17 abr. 2018
Dear Ronaldo Carvalho, It is a great pleasure to have in our hotel, thank very much for choosing us during your trip in Siem Reap. We are delighted for your review and shared of your experience here. all your brilliant comments would be shared with our team would be appreciate. Therefore, there has things we would improve. thanks for sharing pros and cons we take all your comments to department concern as well. We suorkear do hope to seeing you again one day. Best regards, Suorkear Team

10/10 Excelente

Kaitlyn, Utah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our favorite hotel of Southeast Asia!
We booked this resort last minute after having a visa issue, and we were SO pleased with it! They had a free pickup from the airport, the breakfast was AMAZING, the room was so clean and spacious and comfortable, the pool facilities were great, the staff was very accommodating, and we loved their helpfulness in getting around the city.
Se hospedó 1 noche en marzo de 2018
Respuesta de sona sor , el 17 abr. 2018
Dear Kaitlyn, Thank you very much for your valued time to writing a review for us, we are very pleased to read that you had enjoyed your recent stay during your trip in Siem Reap. and very delighted that you found us as favorite hotel of Southeast Asia especially our staff were great helpfulness to you. All your lovely comments would be spread our team who working very hard to make your stay great pleasure. We all Suorkear are looking forward to seeing you again one day. Best regards, Suorkear Team

8/10 Bueno

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mycket nöjd
They were very friendly and trustworthy. Returned things that i have lost around the pool area. Maybe there could be optional complimentary mosquito repellent for the room as well as some mosquito repellent in the pool area as well as in reception and restaurant part overall i was very satisfied. Very good with free transfer to the city and airport. However for arrival please book this in advance (i tried to book just before my fliht from bangkok) i am not sure if message came through though. -- Christian, SWE
Respuesta de sona sor , el 17 abr. 2018
Dear Christian, It was a great honor and valuable to host you at our property Suorkear Boutique & Spa, thank you very much for your time to sharing of your recent stay with us. In the meantime, we do apology regards to the mosquitoes, due to this is the Mosquito breeding season and our hotel is tropical with garden and we had scheduled to spray the mosquito every two times a week too that can help some. For the pickup service, the guest should send to hotel at least a day in advance. We look forward to serving you some day Best regards, Suorkear Team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tres bonne nourriture. Personnel gentil et aidant. Piscine très propre...bel endroit à relaxer
Se hospedó 3 noches en marzo de 2018
Respuesta de sona sor , el 30 mar. 2018
Dear Valued guest, Greeting from Suorkear Boutique and Spa, We would like to express our sincerely thank very much for choosing our hotel for your accommodation. It is great honor and valuable to having you in our hotel. We are really appreciated your feedback, and do hope you will choose us for your next accommodation in Siem reap, Suorkear Team are ready to serve and welcoming you back. Sincere regards, Suorkear Team

10/10 Excelente

Tefilin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great botique hotel
Thanks for the comfortable stay! The staff were polite and helpful. Highly recommended
Respuesta de sona sor , el 27 mar. 2018
Dear Tefilin, Greeting from Suorkear Boutique and Spa, We would like to express our sincerely thank very much for choosing our hotel for your accommodation. It is great honor and valuable to having you in our hotel. We are really appreciated your feedback, and do hope you will choose us for your next accommodation in Siem reap, Suorkear Team are ready to serve and welcoming you back. Sincere regards, Suorkear Team

10/10 Excelente

Ka Ki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel
Everything is good! The staff are nice. They always smile. Free tuk tuk service go to the city. Ms. Nonim Kith and Ms Sona Sor are very helpful.Hope to meet them again. Thank you all the staff there.
Respuesta de sona sor , el 27 mar. 2018
Dear Ka Ki , Greeting from Suorkear Boutique and Spa, We would like to express our sincerely thank very much for choosing our hotel for your accommodation. It was great honor and valuable to having you in our hotel. We appreciate your feedback, and do hope you will choose us for your next accommodation in Siem reap, Sincere regards, Suorkear Team

6/10 Aceptable

Brandon

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Personal Items STOLEN!
I hate to be writing this as the hotel had many plus sides. The staff were great, friendly and helpful and the hotel was great! Pool area was nice and breakfast was good. BUT, we are very dissapointed to had come back to our room to find that $100 USD and my personal debit card was stolen out of our room. BE AWARE, booking the “free” Tuk tuk through the hotel may be convenient but, then the hotel knows when and how long you are gone (they pick you up at a chosen time also) to go into your room and as we had happen, steal things.
Se hospedó 3 noches en marzo de 2018

8/10 Bueno

Toan Tai

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2018
Respuesta de sona sor , el 21 mar. 2018
Dear Toan Tai , Thank very much, we appreciate your feedback! we are looking forward to seeing you again. Best regards, Suorkear Team

8/10 Bueno

Dustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Very good
Se hospedó 1 noche en marzo de 2018
Respuesta de sona sor , el 17 mar. 2018
Dear Dustin, Thank very much for review us, and great to hear from you had Excellent stay with us. We Suorkear looking forward to seeing you again. Best regards, Suorkear Team

10/10 Excelente

Dustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay
The service was amazing like a 5 star hotel. I am satisfied overall with the price i'm paying. Nothing to complain. Free tuk tuk to the city within 5 minutes.Will definitely come back again.
Se hospedó 3 noches en marzo de 2018
Respuesta de sona sor , el 14 mar. 2018
Dear Dustin , We have been grateful for your valued time to review us. Absolutely we are really happy that you had Excellent stay and satisfied with our service. We do hope too, will have opportunity to serve you again when you have trip in Siem Reap. Best regards, Suokear Team

8/10 Bueno

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bra boende en bit utanför stan, men hotellet har gratis tuk tuk in till stan. Mysigt poolområde.
Se hospedó 3 noches en febrero de 2018
Respuesta de sona sor , el 7 mar. 2018
Dear Jessica, It was our pleasure to having you in our hotel, thank very much for your valued time to write and review on Hotel.com. we are happy to hear that you had a good stay. We are looking forward to seeing you again. Best regards, Suorkear Team

8/10 Bueno

Tracy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic staff
Staff were lovely and couldn’t do enough. Lovely pool with ample loungers Drinks expensive at pool bar Bit out of the way but free Tuk Tuk is amazing
Se hospedó 3 noches en febrero de 2018
Respuesta de sona sor , el 7 mar. 2018
Dear Tracy , greeting from Suorkear Boutique and Spa, We would like to deeply thank for your valued time to sharing of your recent stay with us. we are happy that had enjoyed and appreciated our staff that fantastic and helpful to you. We appreciate all your commend and some comments to improve that is very helpful to us. We Suorkear look forward to welcome you again. Best regards, Suorkear Team

8/10 Bueno

EUNJI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was my second staying in this hotel. First time was very satisfied- staying alone, so this time I stayed with friends. The hotel is very clean and comfortable. The location isn't very good if you want to go to market area by walk. (Bus driver we hired took very long time to find.) However, I personally prefer this location because it's much calm and good for me to rest- I can always reach to other places by moto or tuktuk in 10-20 mins. I will definitely stay again next time in Siem Reap.
Respuesta de sona sor , el 27 feb. 2018
Dear EUNJI, Thank very much for your valued time to write us a review and sharing your experienced of your stay with us. we would to sincerely thanks for chosen us again for your return stay. We do hopefully to seeing you for your next time in Siem Reap.. Best Regards, Suorkear Team

6/10 Aceptable

Jean-Claude

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bon hôtel, très bon petit déjeuner... mais beaucoup de moustiques.
Se hospedó 1 noche en febrero de 2018
Respuesta de sona sor , el 27 feb. 2018
Dear Jean-Claude, Greeting from Suorkear boutique and spa, Thank very much for your valued time to review and comments us. we are delighted to hear from you we are very good hotel and breakfast. In this meantime, please accept our apology regards to the mosquitoes, due to this is the Mosquito breeding season and our hotel is tropical with garden and we had scheduled to spray the mosquito every two times a week too that can help some. We really apology for convenience happened during your stay. We do hope to have a chance to serve you again. The entire team is ready to serve and welcoming you back again. With care and sincere regards, Suorkear Team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Hübsches Boutique Hotel
Wir waren sehr zufrieden mit dem Hotel, nettes Personal und ein Tuktuk ist stets als inkludierter Service da, wenn ihn braucht! Nur beim Frückstück kann man keine hohen Erwartungen stellen!!!
Se hospedó 2 noches en febrero de 2018
Respuesta de sona sor , el 27 feb. 2018
Dear Mehmet , It was a great pleasure to having you in our Hotel. Thank very much for review and comments. we are very delighted to hear from you very satisfied with the hotel and our staff nice to you. All your kind words would be share our team as well. Regard with breakfast we would be improvement if you could tell us more, so what should we do more. Anyway, we thank very much for your comments which very helpful to us. We do hope to see you again in the future. Best regards, Sona Sor

8/10 Bueno

jan åke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Toppen
Detta var ett fantastisk ställe som vi lätt kan rekommendera God service bra boende och fantastisk personal
Se hospedó 3 noches en febrero de 2018
Respuesta de sona sor , el 27 feb. 2018
Dear Jan åke, Greeting from Suorkear Boutique and Spa, It was an honor and valuable to host you in our property Suorkear Boutique and Spa, Thank you very much for your time to sharing of your recent stay with us. We are very happy to hear from you were satisfied and recommend us. Here again, thank very much for your brilliant comments. We are looking forward to seeing you again. Best Regards, Suorkear Team

4/10 Malo

Beth, London

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Nice hotel, awful staff
The hotel itself was lovely. The staff, on the other hand, were not. They were very unhelpful for the 10 days of our stay. They advertised free water, free bikes and continental breakfast - this was far from what they provided. They had hidden costs and it seemed that they tried to squeeze as much money out of us as possible. The WiFi connection was awful. We paid for a balcony room with a pool view but instead got a room at the back of the hotel with no view or balcony. I would not recommend this hotel.
Se hospedó 9 noches en enero de 2018
Respuesta de sona sor , el 7 mar. 2018
Dear Beth, Greetings from Suorkear Boutique Hotel & Spa, Thanks for your share your experience with us after your stay. We regret to hear that your stay with us is inconvenience and we already looked through all of you issue since you were staying with us and already handled properly during your stay. We actually offer free water and free bikes for you during stay. You have requested more than our limitation but we tried our best to serve you as much as we can and even beyond the limitation to ensure you enjoy your stay with those benefit as the exceptional case. Our continental breakfast, we have option croissants or pancakes, but after that we have side order if guest need more. They had booked room included breakfast, we did charge from guest. We accept that our WiFi connection is low signal in some part inside the hotel and we have worked out with our team to fix. You have booked Studio Suite with balcony pool view Room. We regret to hear that you cannot get the right room with what you have paid. Because we just finish room renovation on September 2017 and the room you have booked have been converted to our Premier Room with concept of modern design, comfortable, and privacy stay. You have checked in that room and were satisfied room very nice and bigger than Studio Suite with balcony pool view. Deals of refund some amount have been agreed in order ensure you have paid to the right room. Hope that you have well received those amounts from your travel agent. Happy guest customer is our pride. And we need to do all of our best to ensure that the entire customers are enjoying their stay with our best customer services experience. Should you have further inquiry please feel free to contact us any time. Best Regards, The Management Team

10/10 Excelente

Alyssa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Joyful and relax time!
The room is so huge and good interior, feeling like to the spa resort, so relax and calm. Staffs are very friendly and good service, love this hotel i will definitely come back soon!not far from good restaurants!
Se hospedó 2 noches en enero de 2018
Respuesta de sona sor , el 8 feb. 2018
Dear Alyssa, It was an honor and valuable occasion to accommodate you in our property. Thank you very much for your time to sharing of your recent stay with us we are really delighted for all your lovely comments. We hopefully to have opportunity to host you a gain . Best Regards, Suorkear Team

10/10 Excelente

Karina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly and great service. Free pick up in the airport and to and from the city, great service. We booked 2 tours and got the best Guide ( Som) we can highly recommend this place any time
Se hospedó 3 noches en enero de 2018
Respuesta de sona sor , el 8 feb. 2018
Dear Karina, It was an honor and valuable occasion to accommodate you in our property. Thank you very much for your time to sharing of your recent stay with us we are really delighted for all your lovely comments. We do hope to have opportunity to host you a gain . Best Regards, Suorkear Team

8/10 Bueno

Ellie

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Great hotel just get rid of the moscitos
Brilliant hotel with lovely pool, bed was very comfortable and room was perfect. The only problem is all the moscitos they are everywhere and hundreds of them!
Se hospedó 1 noche en enero de 2018
Respuesta de sona sor , el 8 feb. 2018
Dear Ellie, Thank you very much for your valued time to writing a review for us, we are very pleased to read that you had enjoyed your recent stay during your trip in Siem Reap .therefore, we are thrilled to hear from you loved the pool, feeling very comfort with bed and room perfect. In this meantime, we do apology for mosquitoes, due to this is the Mosquito breeding season and our hotel is tropical with garden and we had scheduled to spray the mosquito every two times a week too that can help some. Anyway, we thank very much for your comments which help to maintain this issue and customer service. We do hope to seeing you again in the future. Best regards, Sona Sor

6/10 Aceptable

Leesa

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Great and also very bad aspects
The good: Service was great. Transport good. Location was 10 minutes out of town so was a quiet oasis. The bad: Mosquitos in rooms and swarming around open air restaurant. My BIG complaint is that all family members are now itchy from multiple bed bug bites (never experienced this staying at a hotel before) despite the sheets appearing immaculate.
Se hospedó 3 noches en enero de 2018
Respuesta de sona sor , el 8 feb. 2018
Dear Leesa , Greeting from Suorkear boutique and spa, Thank very much for your valued time to review and comments us. Regards to the mosquitoes, due to this is the Mosquito breeding season and our hotel is tropical with garden and we had scheduled to spray the mosquito every two times a week too that can help some. We really apology for any convenience happened during your stay. We do hope to have a chance to serve you again. The entire team is ready to serve and welcoming you back again. With care and sincere regards, Suorkear Team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and tidy, but not in main town
This is a very cute little hotel, it’s a bit of a distance from the main hub of town but there is a shuttle service. The spa was great, not cheap in comparison to the main town but I had an excellent coconut scrub and a massage.
Se hospedó 2 noches en enero de 2018
Respuesta de sona sor , el 24 ene. 2018
Dear Valued guest, It was our pleasure to having you in our hotel, thank very much for your valued time to writing review for us. We are happy to hear from you had enjoyed your stay. We look forward to serving you again. Best regards, Suorkear Team

6/10 Aceptable

Eustacia

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Great potential, needs maintenance
I am not sure where to start. Pros Nice grounds, friendly helpful staff. The rooms are big. Cons The whole stay started rough with a mix up in the airport pick up and it seemed like a hassle trying to get reimbursed. The room was not so clean, the air condition didn’t work properly it wouldn’t cool for hours, then started leaking water. Toilet seat was broken. Asked for an iron and that was an electrical hazard and falling apart. Lots of mosquitos, I got eaten alive each night and a lizard in my room. The bed was hard. The staff tried to make it better and put an every harder mattress pad on top, sprayed out the room etc but still didn’t help much.
Se hospedó 3 noches en enero de 2018
Respuesta de sona sor , el 24 ene. 2018
Dear Eustacia, Greetings from Suorkear Boutique Hotel & Spa, Thank very much for review us and comments. We are happy to hear from you our staff was helpful and friendly to you. In this meantime, we do apology that you had meet unexpected issue happened during your stay. We have taken this issue and sharing with our department concern to take action to avoid these problem happen again. We wish to have a second chance to serve you again. The entire team is ready to serve and welcoming you back again. Best Regards, The Management Team

8/10 Bueno

Stefan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2018
Respuesta de sona sor , el 24 ene. 2018
Dear Stefan, Thank very much for review us.We look forward to serving you again in the future. Best regards, All of us at Suorkear Boutique & Spa

10/10 Excelente

Colin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommend!!
Wonderful! Great service, beautiful room, great restaurant, LOVED it.
Se hospedó 2 noches en enero de 2018
Respuesta de sona sor , el 24 ene. 2018
Dear Colin, Thank very much for your valued time writing a review and comment. We are really appreciate your feedback,we are Wonderful! Great service, beautiful room, great restaurant, LOVED. All your lovely comments would be spread to all our team. We look forward to welcoming you a gain. Best regards, Suorkear Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful.. great place to stay
We loved staying here a little bit out of town but still only a $3 tuk Tuk. Beautifull place totally worth it
Se hospedó 2 noches en enero de 2018
Respuesta de sona sor , el 12 ene. 2018
Dear Valued guest, Greeting from Suorkear Boutique and Spa, It was our pleasure to having you in our Hotel, thank very much for sharing of your recent stay with us. we are very pleased to know that you had enjoyed and found us as a Beautiful.. great place to stay. we are thrilled and thankful for your appreciated. all your comments would be share to our team which is greatly welcomed. We look forward to welcome you back in the next future Best Regards, Suorkear Team

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
rooms so stingy
Hotel staff was very kind. On the other hand, the room smell like sewage so it was uncomfortable. And we were charged tips without enough description.
Se hospedó 4 noches en enero de 2018
Respuesta de sona sor , el 12 ene. 2018
Dear Valued guest, Greetings from Suorkear Boutique Hotel & Spa, We regret to hear that you have met unexpected issue during your stay with us. We will look to this issue seriously and ensure that this issue will not happen again in the future. Therefore, we have been check with team as well we charged the service charge, it is not tip. Once again, thanks for your feedback which is very helpful for us to maintain the excellent customer services to all of our guests. We are looking forward to serving you again in the nearest future. Best Regards, Suorkear Team

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service Clean large room Friendly people
Respuesta de sona sor , el 4 ene. 2018
Dear Peter, Thank very much for your valued time to review us on Hotel.com site. We appreciate your feed back, and we look forward to serve you agian. Best regards, Suorkear Team