Dear Luis,Warm greetings from Four Points By Sheraton Siena.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay.We are happy to read your valued comments. We are satisfied you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us such a positive review! We will share this with our team to let them know to keep up the fantastic work.We hope to have the opportunity to welcoming you back next time you visit Siena.Kind regards,

Estimado Senior Victor,agradecemos por su tan buena recepciòn, esperamos verlo nuevamente en nuestra estructura.Cordial saludo,Vanessa.

Dear Lorena,On behalf of the entire hotel team, I want to thank you for such a good review.It is always encouraging to hear positive feedback!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Nelly, thank you for taking the time to share your experience and for choosing the Four Points by Sheraton Siena. We are so pleased to read how much you enjoyed your stay. We take pride in the kindness of our staff. Best Regards

Gentile Marco Antonio, la ringraziamo per aver dedicato del Suo tempo nel lasciare un feedback sulla nostra struttura alberghiera.

Muchas gracias por su visita y gracias por su comentario!! Esperamos tenerla nuevamente con nosotros muy pronto!!

Thank you for your precious feedback Federica Oliva Revenue Supervisor

thanks

Dear Anna,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay.We are delighted to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Four Points By Sheraton Siena in the near future for another memorable experience.Sincerely,Umberto Pomentale

Gentilissimo Sig.,Antonio grazie per aver condiviso con noi la Sua esperienza! La Sua ottima valutazione ci riempie di gioia e soddisfazione per loperato di tutto il nostro staff. Ci dà la carica positiva per lavorare ancora meglio ed essere all'altezza delle aspettative dei nostri gentili ospiti. Siamo onorati che abbia apprezzato ogni singolo dettaglio del suo soggiorno. Non vediamo lora di accoglierla nuovamente. Cordiali saluti .Teodora

Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us. We hope to welcoming you back in the near future. Warm regards,Teodora

Dear Eric, Thank you for taking a moment to share your review. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and appreciated our hotel facilities, dining offerings and professional approach of the Team. We look forward to welcoming you back again soon. Best Regards Teodora

Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us.We hope to welcoming you back in the near future. Warm regards,Andreas

Dear Mr. Paulo,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards.

Dear Guests, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. Your comments are precious for us to improve the quality of the services we offer to our guests. We look forward to welcoming you again soon in our facility. Best regards,

Good morning,Thank you for bringing to our attention the problem you found in your room. We are deeply sorry for what happened, and for the fact that you did not find the services that all our customers expect to find. We have already taken steps to educate our staff and give further directives so that this problem, even if due to a sporadic case, never happens again in our hotel. Regards,

Buongiorno sig. Ciro, la ringrazio per la sua opinione, che apprezziamo molto poichè ci consente di identificare le aree da migliorare per rendere migliore l'esperienza dei nostri ospiti. Speriamo che possa tornare a trovarci qui al Four Points by Sheraton Siena. Saluti, Luca

Dear Mr Gerard, Thank you for rating us so highly. We are glad to read that you had a pleasant stay at our hotel. We hope to welcome you again during your next trip to Siena. Kind regards, Luca

Dear Mr. Adri,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards!

Dear Guest thank you for your opinion, which we greatly appreciate as it allows us to identify areas for improvement to make our guests' experience better. We look forward to welcoming you again soon in our facility. Best regards, Luca

Dear Ms. Lill,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards!

Gentile Signor Marco,la ringraziamo per l'ottimo giudizio espresso sul nostro hotel. Speriamo di riaverla in futuro come nostro ospite e cercheremo di meritarci 5 su 5.Ancora grazie per averci scelto e cordiali saluti,

Dear Mr. David ,Thank you very much for staying with us and for taking the time to share your feedback. We have well noted your comments, however we are happy to know that the overall your stay experience was much enjoyable and you were disappointed just about the cancellation policy for the last night. As you can check by yourself, in your reservation there is thecancellation policy with free cancellation and modification till 06:00 p.m. 31/07/23. We have only follow what you already knew and accepted during the early phase of booking your stay. It has been a pleasure to have you staying with us and we hope to have the opportunity to welcoming you back next time you visit Siena for business or pleasure. Kind regards.

Dear Mr Claes,thank you for your review. We're glad you've enjoyed your stay and hope to have you back in the future.Kind regards,

Dear Guests, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. Your comments are precious for us to improve the quality of the services we offer to our guests. We look forward to welcoming you again soon in our facility.

Dear Mr. Lee,thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. Thanks also for your mention about the hotel staff. I shared your kind words with them. We therefore hope that you will choose us again during your next stays in Siena. Hope to see you soon, best regards!

Dear Jane,thank you very much for your great review, it's been a pleasure having you here and we hope to welcome you back in the future.Kind regards,

Dear Sir,thanks a lot for the 10/10 score, it's been a pleasure being at your service.We hope to welcoming back in Siena in the future.

Dear Ms. Courtney, Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. Thanks also for your mention about the hotel staff. I shared your kind words with them. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards,

Dear Mr Husam,we thank you very much for the great score you awarded us. We hope to have you back in our Hotel soon.Kind regards,

Dear Mr Ismary,thank your for the great score!! We're delighted you've enjoyed your stay with us and hope to welcome you back in the future.Kind regards,Gianni

Juliana,many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enoyed your recent stay with us.We hope to welcoming you back in the near future. Warm regards,

Dear Madam,thanks a lot for the perfect score!We hope to have you back soon.Kind regards,

Dear Marcus,Thank you for taking the time to let us know about your experience while staying with us at Four Points by Sheraton Siena. We really hope you had a great time here and you enjoyed your experience with us. It was a pleasure for us to have you here. Have a nice day and we hope to see you soon again here at Four Points by Sheraton Siena. Best Regards,

Erika,Thank you for taking a moment to share your review.We look forward to welcoming you back again soon. Best Regards,

Chère Nora,Merci beaucoup pour votre séjour au Four Points by Sheraton Siena et d'avoir poster un commentaire sur votre séjour dans notre hotel. Avant de reserver la chambre dans notre hotel, vous saviez que nous n'étions pas dans le centre historique de Sienne. Nous ne sommes pas loin du centre, nous sommes seulement a 2,5 kilomètres. La chambre n'était pas prête car vous êtes arrivés bien avant l'heure du check-in. Malheureusement, les chambres ne sont pas toujours prêtes surtout si le jour précédent nous sommes complets. Le check-in c'est à partir de 15:00 heures. Si vous aviez besoin de la chambre le matin, vous auriez nous aviser avant. Nous aurions tout fait pour vous le garantir. Je suis désolée si votre experience ici se n'est pas déroulée selon vos attentes.Bonne journée,

Dear Jiansen, thank you for your very kind review. It was a pleasure for us to have you here. Have a nice day and we hope to see you soon again here at Four Points by Sheraton Siena.Best Regards,

Dear Michael,We thank you for staying with us at Four Points by Sheraton Siena and for taking the time to leave a feedback on our hotel. We look forward to seeing you again soon.Kind regards,