Dear Guest,we thank you for the review and are sorry to learn that your experience was not a most positive one.While we investigate further, we regret that there has possibly been some issue leading to a misunderstanding. We do receive much praise for the service and assistance provided to all our guests.Nevertheless, there is always an opportunity to improve.With regards,Nathalie BeaugoninGeneral Manager

Dear Guest,thank you for your review.Regards,Nathalie BeaugoninGeneral Manager

Kind Guest,thank you very much for the comments and the review. We are most pleased to know you have enjoyed your stay. Hope to welcome you again in Siena in the future at the Grand Hotel Continental.Regards,Nathalie BeaugoninHotel Manager

Dear Guest,We truly appreciate your review and comment. It is a pleasure to know that you have enjoyed your stay in Siena at the Grand Hotel Continental-Starhotels Collezione.With regards,Nathalie BeaugoninHotel Manager

Dear Guest, The current situation has been evolving most quickly and requested constant updating and flexibility. Everything has been changing too fast and please forgive us for causing the inconvenience. We have contacted you directly and also through Expedia in order to take proper action and correct the issue. We hope that all is well with you and that you may regain trust in our establishment and choose the Grand Hotel Continental Siena and Italy as your future travel destination. Keep safe, Best regards, Nathalie Beaugonin Hotel Manager

Estimado huésped, Antes que nada quisieramos agradecerle el tiempo que ha dedicado en compartir la experiencia de su estadia con nosotros. Nos llena de inmenso placer el que hayan disfrutado a pleno de la ubicaciòn de la propiedad y de las hermosas palabras dedicadas hacia nuestro hotel y el personal. Son palabras como estas las que nos llenan de orgullo y esmero hacia nuestros huespedes. Con la esperanza de poderle brindar siempre nuestro mejor servicio y poder darle nuevamente la bienvenida al Grand Hotel Continental – Starhotels Collezione o en cualquiera de las propiedades de la familia Starhotels, Quedo ante Uds. Con inmenso agradecimiento, Reciban mis mejores saludos. Nathalie Beaugonin Hotel Manager

Dear Guest, You comments have recieved our best attention and are most valuable for our constant improvement. We hope to have the opportunity to meet your complete appreciation in the future. Regards, Nathalie Beaugonin Hotel Manager

Dear Guest, thank you for the evaluation. Our guests' comments are a very important part of our search for improvement. Regards, Nathalie Beaugonin Hotel Manager

Dear Guest, we are pleased to know you have appreciated the location and enjoyed your stay at the Grand Hotel Continental Siena Starhotels Collezione. Regards, Nathalie Beaugonin Hotel Manager

Estimado huesped, Lamentamos mucho el inconveniente causado por el bullicio fuera del hotel. El mismo se encuentra en una zona peatonal y, si bien tratamos de tomar todas las precauciones y atenciones necesarias para asegurar una estadìa placentera a nuestros, nos apena que haya experimentado este inconveniente y lamentamos que no nos haya informado de manera inmediata ya que el personal del hotel siempre queda a total disposiciòn para tratar de encontrar la soluciòn màs viable. Esperamos poder darle la bienvenida nuevamente con la esperanza de poder ofrecerle siempre un mejor servicio. Nathalie Beaugonin Hotel Manager

Dear Guest, you review is most welcomed. We are certain that you may appreciate the touches of renovation which are taking place. We hope you may choose to return again to the Grand Hotel Continental Starhotels Collezione. With regards, Nathalie Beaugonin Hotel Manager

Dear Guest, thank you for your evaluation and comments. We are most pleased to know you have enjoyed your stay. With kind regards, Nathalie Beaugonin Hotel Manager

Dear Guest, thank you for your evaluation. Best regards, Nathalie Beaugonin Hotel Manager

Dear Guest, Thank you very much for your kind comments. We appreciate your review and are pleased to know you have enjoyed the experience in Siena. We will look forward to welcoming your again. Kind regards, Nathalie Beaugonin Hotel Manager

Dear Guest, thank you for the review and the evaluation. We are most please to know you have enjoyed your stay with us in Siena. Hope to welcome you again soon. Kind regards, Nathalie Beaugonin Hotel Manager

Dear Guest, Thank you for your excellent review. We are very pleased to know that you have enjoyed your stay in Siena. Kind regards, Nathalie Beaugonin Hotel Manager

Thank you for the excellent evaluation! Kind regards, Nathalie Beaugonin Hotel Manager

Dear Guest, thank you for sharing your comments. We are sorry that an external issue has cause you inconvenience. It is a pleasure to know that overall you have much enjoyed your stay.With regards,Nathalie BeaugoninGeneral Manager

Dear Guest,thank you very much for your review. We are most pleased to know you have much enjoyed the atmosphere of the city and your stay.With regards,Nathalie BeaugoninGeneral Manager

Dear Guest,thank you very much for your review and comments. We are pleased to know that you have enjoyed your stay in Siena and we hope you may return for a future visit once again. Kind regards,Nathalie BeaugoninGeneral Manager

Dear Guest,it is a true pleasure to read your comments which we thank you for sharing.We also will be looking forward to welcoming you again in Siena.With regards,Nathalie BeaugoninGeneral Manager

Dear Guest,Thank you for your review.With regards,Nathalie BeaugoninGeneral Manager

Dear Guest,we are most pleased to know that you have much enjoyed your stay and the service we provided. You kind words have been shared also with Laura, a most valuable team member indeed.Best regards,Nathalie BeaugoninGeneral Manager

Dear Guest,we truly appreciate your evaluation and are pleased to know you have enjoyed your stay.Kind regards,Nathalie BeaugoninGeneral Manager

Kind Guest,we appreciate you dedicating your time to sharing your experience and are delighted to know you have much enjoyed your stay.Looking forward to welcoming you again in the future, with regards,Nathalie BeaugoninGeneral Manager

Gentile Ospite,ringraziamo per la valutazione.Cordialmente,Nathalie BeaugoninGeneral Manager

Gentile Ospite,siamo lieti di ricevere la sua valutazione.Cordiali saluti,Nathalie BeaugoninGeneral Manager

Gentile Ospite,ringraziamo molto per la valutazione.Cordialmente,Nathalie BeaugoninGeneral Manager

Kind Guest,thank you very much for the review. It is a pleasure to know you have appreciated the stay in Siena.With regards,Nathalie BeaugoninGeneral Manager

Dear Guest,we truly appreciate the evalutation you have dedicated us and are pleased to know that you have enjoyed your stay.Nathalie BeaugoninGeneral Manager

Dear Guest,thank you for dedicating your time to share your comments which have met our best attention. Our continuous improvements will certainly meet our guests' appreciation.We hope you may allow us to regain your trust in a future stay. Kind regards,Nathalie BeaugoninGeneral Manager

Gentile Ospite,ringraziamo sentitamente per la valutazione di 5 stelle!Cordiali saluti,Nathalie BeaugoninGeneral Manager

Gentile Ospite,ringraziamo molto per la valutazione.Cordialmente,Nathalie BeaugoninGeneral Manager

Kind Guest,we thank you very much for your kind words of appreciation and your suggestions have been well noted. We are pleased to know you have much enjoyed your stay and we also will be looking forward to welcoming you once again in Siena.Kind regards,Nathalie BeaugoninGeneral Manager

Dear Guest,we thank you for the time to share your personal experience. We are sorry to learn that in this case we have not have been able to meet your expectations. Any more specific suggestions are always welcome in order to improve for our guests.With kind regards,Nathalie BeaugoninGeneral Manager

Kind Guest,thank you for your review. With regards,Nathalie BeaugoninGeneral Manager

Kind Guest,Thank you for the review and such kind comments highly appreciated.Best regards,Nathalie BeaugoninGeneral Manager

Dear Guest,thank you very much for your words of appreciation and we are delighted to know that you have enjoyed your stay.With kind regards,Nathalie BeaugoninGeneral Manager

Dear Guest, thank you for your evaluation. We are always available to recieve details to assist us in our improvements.With regards,Nathalie BeaugoninGeneral Manager

Dear Guest, Thank you very much for sharing your experience. We are very pleased to know you have enjoyed your stay and hope to welcome you very soon again in Siena.With regards,Nathalie BeaugoninGeneral Manager

Dear Guest,thank you for your evaluation which is truly appreciated.Kind regards,Nathalie BeaugoninGeneral Manager