Playa en los alrededores, playa de arena blanca, camastros y sombrillas
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Opiniones de Simpson Bay Suites

3.5 out of 5
Simpson Bay Suites
Elmanar Plaza 3D Billy Folly Road, Cole Bay, Simpson Bay

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 18 de 99 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 34 de 99 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 99 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 99 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 99 opiniones" "

7.4/10

Limpieza

7.8/10

Servicio y personal

5.8/10

Servicios

6.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

maria del carmen aguilar

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Difícil llegar, no hay señalización en la us1 , Habitaciones chicas para los EEUU, no tenían vasos en la habitacion
Se hospedó 4 noches en febrero de 2022
Respuesta de Mike, el 8 mar. 2022
Thank you for your positive review. We are the building at the very beginning of Billy Folly Road just on the left. The very first one, Simpson Bay Suites. We wish you all the best on your return back home and hope to see you again on your next adventure!

10/10 Excelente

Orville

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de A.M, el 24 feb. 2020
Thank you for the review.

8/10 Bueno

Raul, Panama

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Buen lugar
Buen lugar para escaparse de fin de semana con los amigos sin preocupaciones y a un costo accesible

2/10 Terrible

Charmelle

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Rick

Le gustó: Limpieza y condiciones de la propiedad
Good desk staff. Beds did not have a top sheet. Close to beach and restaurants but noisy street in front.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Asia

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The location was perfect, just across the road from Simpson Bay and all the beachside restaurants/bars. The rooms were very spacious with a balcony view that looks out to the marina.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Kimberly

Le gustó: Limpieza y condiciones de la propiedad
The view from the balconey.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Jacquena

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The Place was clean and front desk was really helpful in any situation.
Se hospedó 2 noches en julio de 2023
Respuesta de Sam, el 2 sept. 2023
Thank you for your time and your review. We look forward to seeing you again!

4/10 Malo

Helena

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Receptionist was very attentive but needs a lot of upgrading to justify the price charged for a night. The pictures on the internet failed to reflect what the rooms are really like in reality. The whole property needs a thorough upgrade.
Se hospedó 1 noche en mayo de 2023
Respuesta de Mike, el 26 may. 2023
Thank you for your comment. It is unfortunate that your experience was not up to standard while. We are currently upgrading the property to meet the quality of standards our guests will enjoy.

10/10 Excelente

SEUNG-GWON

Se hospedó 1 noche en abril de 2023
Respuesta de Mike, el 18 abr. 2023
Thank you for your review.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2023
Respuesta de Mike, el 18 abr. 2023
Thank you for your input and your review.

6/10 Aceptable

Jun

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
Everything was so close food shopping clubs... Everything!!
Se hospedó 1 noche en febrero de 2023
Respuesta de Mike, el 16 abr. 2023
Thank you for your detailed review.

10/10 Excelente

Jeff

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
This place was very affordable and was located within walking distance of several places. The internet was fantastic the first 3 days but then crashed and never came back. Very dissapointing
Se hospedó 4 noches en enero de 2023
Respuesta de Mike, el 8 feb. 2023
Thank you for choosing us for your stay. We understand the frustration you've had with the internet connection during your stay. We shared the same feeling. There were technical difficulties with our service provider on the last day of your stay which had been rectified after your departure. We hope you've enjoyed your suite and hope to see you back in the future.

2/10 Terrible

Bernardus, Willemstad

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
very outdated and unfriendly staff
Se hospedó 1 noche en agosto de 2022
Respuesta de Mike, el 21 ago. 2022
We wished you may have communicated your discontent when we were building rapport this morning to better understand your concerns. Enjoy the rest of your day.

10/10 Excelente

Fernanda

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Guys on the reception were great! Helpful and polite
Se hospedó 7 noches en junio de 2022
Respuesta de Mike, el 11 jul. 2022
Thank you for your positive feedback and for choosing us! It was a real pleasure having you both as our guest.

8/10 Bueno

Rick

Viaje en grupo
Le gustó: Limpieza
Staff was very accommodating, friendly and helpful.
Se hospedó 1 noche en abril de 2022
Respuesta de Mike, el 12 abr. 2022
Thank you for your review.

6/10 Aceptable

Cliente verificado

Older hotel but clean and comfortable
Older hotel but was clean and comfortable. Needs much up dating. Friendly and helpful clerk. They provided a teapot and a coffee pot but no coffee!
Se hospedó 1 noche en marzo de 2022
Respuesta de Mike, el 25 mar. 2022
We value your input and concern as we continue to improve and make adjustments moving forward. Welcome back and enjoy your stay on the island! Kind Regards,

10/10 Excelente

Alain

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Perfect for a night or a stay
From the check in to the check out, my stay went perfectly well. The staff is very pleasant and considerate, the suites are spacious and functional. Only small downside in terms of wifi which is not at the top (for a business stay, it can be complicated). The choice of soaps could also be reviewed, as they are not pleasant to use. Anyway, I will definitely go back!
Se hospedó 5 noches en febrero de 2022
Respuesta de Mike, el 4 mar. 2022
We apricate your review. We have been working on the internet to improve stronger signal and faster connection. Thank you again,

4/10 Malo

Hyacinth

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Diana

Le gustó: Limpieza y comodidad de las habitaciones
Moderate
Huge suite. However, bathroom is very dated. No counter space. Problems adjusting water temperature. Hot water turns cold very quickly. Location is ideal. Close to many restaurants n to the beach.
Se hospedó 5 noches en noviembre de 2021
Respuesta de Mike, el 26 dic. 2021
Happy Holidays from the Simpson Bay Suites team! Thank you for your review and we were able to swiftly correct the temperature for your suite. We wish you an amazing and prosperous new year!

10/10 Excelente

barry

Le gustó: Limpieza, servicios, condiciones de la propiedad
The Simon Bay is extremely well located for restaurants, bars and grocery stores. A family run hotel the people who work there are incredibly helpful and genuanlly nice.
Se hospedó 4 noches en enero de 2021
Respuesta de mike, el 22 ene. 2021
We are glad to have you here and hope to see you again soon. Thank you,

6/10 Aceptable

Jax, Scotland

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
Very basic accommodation which was very clean. 2* resort at best. Close to restaurants and beach. The staff were delightful. However, I would not choose to stay there again.
Se hospedó 2 noches en febrero de 2020
Respuesta de A.M, el 9 mar. 2020
We appreciate your honest review.

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Property is located not too far from the airport, restaurants and a grocery store is just on opposite sise od the road along with Burger King. The only thing i do not like is the lack of a variety in tv stations but id you are on vacation you will not be needing any tv. All in all, a pleasant atay and freindly staff.
Se hospedó 1 noche en febrero de 2020
Respuesta de A.M, el 19 feb. 2020
We appreciate the nice review. We have 17 channels and we try our best to provide the best channels like TNT, USA, CNN, and HGTV.

2/10 Terrible

Robert

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Do not stay at this place
It was by far the worst place we have ever stayed in our lives
This was a kitchen area but there wasn't even enough lighting to make a pot of coffee
This is the woodwork and how the windows were trimmed off.
Se hospedó 1 noche en enero de 2020
Respuesta de A.M, el 7 feb. 2020
We apologize for the inconvenience and appreciate your feedback

8/10 Bueno

Brady

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The location was good, the rooms were clean and did the job. Nothing fancy, but worked perfect for what I needed.
Se hospedó 1 noche en enero de 2020
Respuesta de mike, el 11 ene. 2020
Thank You

2/10 Terrible

Willi, Les Abymes

No le gustó: Limpieza y servicios
Zustand und Ausstattung der Raeume sind eine Katastrophe! Nie mehr wieder . Unglaublich einem zahlenden Gast etwas derartiges anzubieten. Frechheit
Se hospedó 4 noches en diciembre de 2019
Respuesta de A.M, el 24 ene. 2020
Thank you for taking the time to give us your feedback. We are so sorry that you has a negative experience with our service. Our goal is the total satisfaction of our customers, and to provide a positive and unforgettable experience.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en enero de 2020
Respuesta de A.M, el 4 ene. 2020
We appreciate your honest review.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en diciembre de 2019
Respuesta de A.M, el 4 ene. 2020
We appreciate your honest review.

2/10 Terrible

Loyalstmaarteen, New Jersey

No le gustó: Limpieza y servicios
The only good thing about this place is it’s location. The accommodations are beyond outdated. Every night I saw a bug of some sort. The WiFi didn’t work. You could only pick up one channel. Room 3101 is something from the twilight zone. I literally had to book another place to stay.
Se hospedó 5 noches en diciembre de 2019
Respuesta de A.M, el 31 dic. 2019
We apologize for the inconvenience. These issues were never reported to management in order to provide you with a better service. We appreciate your review. Kind Regards,

6/10 Aceptable

Cristina

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Resonable
Apartment 1 bedroom spacious and clean however furniture a little bit outdated
Se hospedó 5 noches en diciembre de 2019
Respuesta de A.M, el 28 dic. 2019
We appreciate your review. We hope to serve you better on your next visit to Simpson Bay Suites.

4/10 Malo

susan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel is not maintained well. Many basics don't work like the TV, air conditioning, hot water in shower etc
Se hospedó 1 noche en diciembre de 2019
Respuesta de A.M, el 28 dic. 2019
We apologize for the inconvenience. The suite has technical issues. Once you addressed the problem, that appliances weren't working, you were immediately upgraded to one of our 3 Bedroom suites. We hope to see you again and provide a better service and experience. Thank You

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en diciembre de 2019
Respuesta de A.M, el 28 dic. 2019
We apologize for the inconvenience

10/10 Excelente

ARMANDO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2019
Respuesta de Ahmad, el 9 dic. 2019
We appreciate your honest review. It was an honor to have you as our guest at Simpson Bay Suite. See you soon

4/10 Malo

Stewart

Viaje en grupo
Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2019
Respuesta de A.M, el 9 dic. 2019
We appreciate your review and we hope to see you again.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de A.M, el 23 ago. 2019
We appreciate your feedback.

4/10 Malo

Cliente verificado

Viaje en pareja, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room wasn't clean. Urine stains on the toilet seat and the floor was dirty.
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
excellent location close to beach, restaurants, and the draw bridge into the lagoon.
Se hospedó 2 noches en mayo de 2019
Respuesta de Ahmad, el 17 may. 2019
We appreciate your review

10/10 Excelente

John, Austin TX

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find and staff was very helpful. The suite was clean and we enjoyed our stay
Se hospedó 4 noches en marzo de 2019
Respuesta de Ahmad, el 2 abr. 2019
Thank you for your honest review. Our staff is always ready and willing to help in any way.

2/10 Terrible

Willet

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very poor
Bathroom is horrible,stain on the floor,dirty shower curtain,needs lots of work.
Se hospedó 5 noches en marzo de 2019
Respuesta de Ahmad, el 2 abr. 2019
We apologize for the inconvenience. Your review is appreciated as it will help us improve and provide a better service. We hope you visit us again to make it up for you.

10/10 Excelente

Dorothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Surprise gem
This is an older hotel and scared me as we drove up. Rooms are very spacious. Kitchen well stocked. You literally have everything you need but in an older hotel. It is exceptionally clean , much replaced since Irma and wonderful aircobfitioning
Se hospedó 3 noches en marzo de 2019
Respuesta de Ahmad, el 18 mar. 2019
We appreciate your honest review. We do our best to keep our guests satisfied. Hopefully, we see you again on your next visit to St. Maarten.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019
Respuesta de Ahmad, el 12 mar. 2019
We appreciate your honest feedback. Your feedback will indeed help us improve and provide a better service in the future. We hope to see you again. Kind Regards,

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2019
Respuesta de Sam, el 6 abr. 2019
Thank you for your review.

8/10 Bueno

MICHELINE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2019
Respuesta de Ahmad, el 3 feb. 2019
We appreciate your review.

8/10 Bueno

Cliente verificado

Se hospedó 7 noches en diciembre de 2018
Respuesta de Sam, el 3 ene. 2019
Thank you for your review!

6/10 Aceptable

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Definitely wouldn't stay there again or recommend to anyone.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Sam, el 3 ene. 2019
We are continually improving. Sorry to hear about your experience. We hope you enjoyed your time on The Friendly Island.

4/10 Malo

glenna, canada

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
room is very dated in all ways-furniture-bedding etc and not clean at all-fridge filthy on outside and walls very grubby high point bathroom recently updated and front desk help excellent would never stay again or recommend
Se hospedó 1 noche en agosto de 2018
Respuesta de Ahmad , el 29 ago. 2018
Simpson Bay Suites appreciate your review. We are in the process of renovating our suites. Sorry for the inconvenience.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Great location , room was very big. Was an ok stay
Se hospedó 1 noche en junio de 2018
Respuesta de Ahmad, el 28 jun. 2018
We appreciate your review. It was our pleasure to have you as our guest at Simpson Bay Suites, and we are looking forward to see you again.

8/10 Bueno

Juanice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Opposite Burger King
Conveniently located, not too far from the airport. Was just a one night layover between flights.
Se hospedó 1 noche en mayo de 2018
Respuesta de Ahmad , el 13 jul. 2018
We appreciate your review on your stay with us at Simpson Bay Suites. We hope to see you again soon. Kind Regards,

8/10 Bueno

Patrick

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2018
Respuesta de Sam, el 6 mar. 2018
Thank you for taking the time to write your review of our property, your comments are very much valued. And we look forward to seeing you on your next trip to St. Maarten! Best Regards,

6/10 Aceptable

georgesu, gosier

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Facile d acces
Une nuit Clim et ventilation mécanique trop bruyante Spacieux
Se hospedó 1 noche en enero de 2018
Respuesta de Ahmad, el 18 ene. 2018
Your feedback help us improve our performance and assure that our guests are comfortable. Thank You