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Opiniones de Hotel Boss

3.5 out of 5
Hotel Boss
500 Jalan Sultan Road, Singapore

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 273 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 367 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 184 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 102 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 74 de 1000 opiniones" "

7.8/10

Limpieza

7.8/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Henry

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mucha gente, como 1500 habitaciones …. Esta muy cerca a la pequeña India….. ambiente pesado por olores y comida
Se hospedó 3 noches en abril de 2024
Respuesta de Hidayah, el 24 abr. 2024
Dear Henry, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We hope to welcome you back to the hotel in the near future!

8/10 Bueno

JORGE

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Boss, el 6 dic. 2023
Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

4/10 Malo

Laura, Caguas

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very poor breakfasts. Dirty Overcrowded and noisy in reception area
Se hospedó 5 noches en septiembre de 2023
Respuesta de Hotel Boss, el 29 oct. 2023
Thank you for taking the time to share your experience at our hotel. We are sorry to hear that your stay was not up to your expectations and we appreciate your feedback.

6/10 Aceptable

Elisa Estefanía

Se hospedó 5 noches en septiembre de 2023
Respuesta de Hotel Boss, el 15 oct. 2023
We appreciate you taking the time to share your experience with us. We are delighted that you had a great stay and thank you for recognizing our team's effort in accommodating our guests during this busy season.

10/10 Excelente

HUGO

Se hospedó 3 noches en febrero de 2023
Respuesta de Hotel Boss, el 25 feb. 2023
Thank you for sharing a review of your recent experience.

10/10 Excelente

felipe edgardo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Ryan, el 18 ene. 2023
Thank you for your reviews.

4/10 Malo

Chema

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No recomendaría este hotel.
En general, la experiencia no fue buena. La ubicación está muy bien, pues la zona es bastante céntrica y el barrio tiene bastantes cosas interesantes, pero el aislamiento acústico no es muy bueno, por lo que había muchos ruidos. Cerca de la una de la madrugada nos despertamos con picores, y vimos que en la cama había alguna pulga. Es verdad que el personal en recepción rápidamente nos cambió de habitación, pero ya nos estropeo las vacaciones el no descansar y el tener el cuerpo con las picaduras.
Se hospedó 2 noches en enero de 2020
Respuesta de Hidayah, el 5 feb. 2020
We do sincerely apologies for any unfavorable incidents that took place during your stay. We take our guests' feedback very seriously and rest assured that your concerns will be highlighted to the relevant departments for further improvement. We hope that you will be able to visit us again so that we may offer you with an improved experience.

8/10 Bueno

eleuterio

Le gustó: Limpieza
Las recámaras muy chicas
Se hospedó 1 noche en diciembre de 2019
Respuesta de Hidayah, el 25 dic. 2019
Thank you for choosing our hotel, and for taking the time to write a review. I am glad that your overall stay with us is satisfied and with regards to the room size, we do offer rooms with different layout for meeting different guest's preference. Hope to welcome you again in the near future.

4/10 Malo

Cliente verificado

Se hospedó 2 noches en diciembre de 2019
Respuesta de Hidayah, el 16 dic. 2019
Thank you for taking the time to share your experience during your recent stay at Hotel Boss.

8/10 Bueno

robert

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Good location but beware if there’s a concert on at the stadium ( which is not too far away) then prices at this hotel can skyrocket and hotel can be “very” busy
Se hospedó 1 noche en marzo de 2024
Respuesta de Hidayah, el 20 may. 2024
Dear Robert, Thank you for your feedback! We're glad you found our location convenient. We understand your concern regarding pricing fluctuations during stadium events, and we apologize for any inconvenience this may have caused. We strive to provide fair and transparent pricing for all our guests, and we'll certainly take your comments into consideration for future events. We hope to welcome you back soon under more relaxed circumstances.

8/10 Bueno

??

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Hidayah, el 20 may. 2024
Dear Guest,Thank you for taking the time to share us your lovely rating. We hope to welcome you again soon!

4/10 Malo

je Kyun

No le gustó: Condiciones de la propiedad
시끄럽고 냄새가 남 교통은 좋으나 1박정도가 적당한거같음
Se hospedó 4 noches en mayo de 2024
Respuesta de Hidayah , el 16 may. 2024
Dear Je Kyun, We're sorry to hear about your experience and sincerely apologize for any inconvenience caused by noise and odor during your stay. We understand the importance of a comfortable environment for our guests. Your feedback is valuable, and we'll take steps to address these issues to ensure a better experience for future guests. We're glad you found the transportation convenient, but we regret that your overall stay did not meet your expectations. We appreciate your input and hope you'll consider giving us another chance to provide you with a more pleasant stay in the future.

8/10 Bueno

Hiromasa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
部屋は狭かったですが清潔で快適でした。
Se hospedó 4 noches en mayo de 2024
Respuesta de Hidayah , el 14 may. 2024
Dear Hiromasa,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your room to be clean and comfortable during your stay.While we strive to provide spacious accommodations, we understand that room sizes may vary and can sometimes be smaller than expected. Nevertheless, we're glad that you found the room to be clean and cozy, as guest comfort is our top priority.We appreciate your positive comments and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 Aceptable

YANGHUI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Hidayah , el 3 may. 2024
Dear Yanghui,Thank you for taking the time to share us your rating and we look forward to seeing you again.

10/10 Excelente

Roshan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hospitality and management by hotel staff! Nice location and view from hotel rooms.
Se hospedó 3 noches en abril de 2024
Respuesta de Hidayah, el 2 may. 2024
Dear Roshan,Thank you for taking the time to share your positive feedback following your recent stay at Hotel Boss Singapore. We are thrilled to hear that you had a pleasant experience with us and that you appreciated the hospitality and management provided by our staff.We are also delighted that you enjoyed our convenient location and the views from our hotel rooms. We strive to offer our guests a comfortable and memorable stay, and we are pleased that we succeeded in doing so during your visit.Thank you once again for your kind words. We look forward to welcoming you back to Hotel Boss Singapore in the future for another enjoyable stay.

10/10 Excelente

Zempei

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
素晴らしかった
Se hospedó 4 noches en marzo de 2024
Respuesta de Hidayah Tiong, el 27 abr. 2024
Dear Zempei, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.

10/10 Excelente

runsong

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 4 noches en enero de 2024
Respuesta de Hidayah, el 25 abr. 2024
Dear Runsong, Thank you for sharing with us your positive stay experience at Hotel Boss, Singapore. We are delighted to hear that you had a great stay and especially enjoyed the accessible location. We hope to welcome you back to the hotel in the near future!

6/10 Aceptable

Cindy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed at Hotel Boss for the Eras Tour due to its convenient location. We easily walked to the venue and there were a lot of options for dining around the area, which was nice. Our only complaint was the size of rooms- they are very small! There were 3 of us in a double room, one queen, one single bed and we made it work. The room service was quite good, decent prices and very fast! Overall, a really good experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hidayah, el 24 abr. 2024
Dear Cindy, Thank you for your time in writing us your feedback! Glad that you had a lovely stay with us but it was unfortunate that the room size was not up to your expectations. However, as we have different room categories in our hotel, you may consider booking a different room as the Family room with balcony to accommodate your stay in the future. We look forward to having you again.

10/10 Excelente

masatoshi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool was large and comfortable. It was nice that there was a covered path from the nearest station so you could walk there even if it rained.
Se hospedó 4 noches en abril de 2024
Respuesta de Hidayah, el 21 abr. 2024
Dear Masatoshi, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.

8/10 Bueno

Suffian

Viaje en pareja
Le gustó: Servicio y personal
Location of property is good & convenience.
Se hospedó 4 noches en abril de 2024
Respuesta de Hidayah, el 15 abr. 2024
Dear Suffian, Thank you for sharing with us your positive stay experience at Hotel Boss, Singapore. We are delighted to hear that you had a great stay and especially enjoyed the accessible location.

8/10 Bueno

HARIMOHAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 3 noches en abril de 2024
Respuesta de Hidayah , el 14 abr. 2024
Dear HArimohan, Thank you for taking the time to share us your lovely feedback and we are happy to know you had a lovely time here with us!

10/10 Excelente

raj

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Hidayah, el 12 abr. 2024
Dear Raj, Thank you for taking the time to share us your lovely rating and we are happy to know you had a lovely time here with us!

8/10 Bueno

Hollander

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
不錯
Se hospedó 4 noches en abril de 2024
Respuesta de Hidayah , el 14 abr. 2024
Dear Hollander, Thank you for taking the time to share us your lovely rating and we are happy to know you had a lovely time here with us!

6/10 Aceptable

Sinai

Viaje familiar
Very basic stay. Nothing spectacular or special about this hotel. We only needed it because our flight got canceled & this was a last minute booking. Room was very small! Reminded me of NYC hotels.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hidayah, el 5 abr. 2024
Dear Sinai, Thank you for your time in writing us your feedback and it was unfortunate that the room size was not up to your expectations. However, as we have different room categories in our hotel, you may consider booking a different room as the Family room with balcony / Premier Room with Balcony category to accommodate your stay in the future. We look forward to having you again.

6/10 Aceptable

Andreas

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Unterkunft okay für 1-3 Nächte in Singapur. Zentrale Lage!! Hotelzimmer sehr hellhörig.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hidayah, el 31 mar. 2024
Dear Andreas, Thank you for taking the time to share us your recent stay experience. We are glad to read the overall stay with us was satisfying and found the location very central! We keenly anticipate to welcome you back again for a better experience!

10/10 Excelente

Phil

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hidayah, el 28 mar. 2024
Thank you for taking the time to rate us, we hope to be able to serve you again.

8/10 Bueno

Kei

Le gustó: Limpieza y servicio y personal
this hotel is clean and at good place to move. althogh its room is so small, it's clean and there is no bedbugs.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hidayah Tiong, el 22 mar. 2024
Dear Kei,Glad to read your overall stay with us was fabulous. For your future stay! Do book the premier room with balcony, and I am sure you will enjoy your stay even better

8/10 Bueno

Robert

Se hospedó 3 noches en marzo de 2024
Respuesta de Hidayah , el 4 abr. 2024
Dear Robert, Thank you for staying with us and taking the time to rate us. We hope to welcome you again!

4/10 Malo

isamu

部屋は狭く(日本のビジネスホテル並)、 窓側高いビルがあり、1日中部屋が暗い。 また、ホテル料金が高い。
Se hospedó 2 noches en marzo de 2024
Respuesta de Hidayah Tiong, el 14 mar. 2024
Thank you for choosing to stay at Boss Hotel and for taking the time to share your feedback. We are disappointed to read that your overall experience with us has been an underwhelming one. Please rest assured that all your feedback was well noted and was shared with the relevant departments for their necessary actions. Once again, thank you for your constructive feedback and we hope to have the opportunity to welcome you back in the near future.

8/10 Bueno

Reginald

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The staff make it worth staying there king and Ali and sunny is great people
Se hospedó 1 noche en marzo de 2024
Respuesta de Hidayah Tiong, el 14 mar. 2024
Definitely a boost for the team to know that you enjoyed your stay and had a wonderful interaction with us. We hope to welcome you back to the hotel soon.

8/10 Bueno

KEITA

Se hospedó 4 noches en marzo de 2024
Respuesta de Hidayah , el 2 abr. 2024
Dear Keita, thank you for staying with us and taking the time to rate us. We hope to welcome you again!

8/10 Bueno

Xiaohong

Room floor is dirty. It seemed didn’t clean properly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hidayah Tiong, el 11 mar. 2024
Dear Xiaohong, Thank you for taking the time to share your recent experience with us. We do apologize that your stay was not as memorable as it should have been. The experiences you described are not characteristic of the level of service our colleagues strive to provide. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Once again, thank you for sharing your invaluable feedback with us.

8/10 Bueno

Janet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property, good service, small room. 5 minute walk to mtr
Se hospedó 2 noches en marzo de 2024
Respuesta de Hidayah Tiong, el 7 mar. 2024
Dear Janet,Thank you for choosing Hotel Boss for your recent stay, and a positive one! We are glad that you had a great stay with us and especially enjoyed the accessible location.

10/10 Excelente

Grace

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice area and easy check in and check out. Would stay again!
Se hospedó 2 noches en marzo de 2024
Respuesta de Hidayah Tiong, el 9 mar. 2024
Dear Grace,We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely no complaints. Very clean, friendly staff, would happily stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hidayah Tiong, el 6 mar. 2024
Dear Michael, Thank you for choosing our hotel, and for taking the time to write a review. We are glad that you enjoyed your accommodations. We hope to welcome you back to the hotel in the near future.

6/10 Aceptable

Ali

Viaje en pareja
Le gustó: Servicio y personal
Other than location of the hotel and convenience of getting around nothing else to recommend about the hotel. Rooms are extremely small. We had a balcony room which had view the other room with balcony
Se hospedó 2 noches en marzo de 2024
Respuesta de Hidayah Tiong, el 6 mar. 2024
Dear Ali, Thank you for taking the time to share us your feedback, and we would love to welcome you back again.

6/10 Aceptable

Carlos

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The rooms are very small and not very pretty but its on a good location close to the tourist areas
Se hospedó 3 noches en febrero de 2024
Respuesta de Hidayah Tiong, el 6 mar. 2024
Dear Carlos, Thank you for taking the time to share us your valued feedback, and we are glad to know that you found our hotel located right on the spot for you to travel around. With regards to the room sizes, we do offer rooms with different layouts for meeting different guest's preferences. Hope to welcome you back again.

10/10 Excelente

Hajime

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Hidayah Tiong, el 6 mar. 2024
Dear Hajime, Thank you for taking the time to rate us, and we would love to welcome you back again.

4/10 Malo

Salim

Viaje en pareja
No le gustó: Servicio y personal y servicios
This is a large hotel. We experienced several issues. (1) The room they assigned to us had music and other noise coming from outside. When I complained they told me that I had booked a deluxe room and all such rooms faced the same direction and will have noise problem. After further discussion the moved us to two floors higher but the same side. Unfortunately same problem. After further complaining they moved us the second time to a room facing in other direction which was quieter. (2) In addition, breakfast is the "survival off the fittest". The restaurant is not even a fifth the size it would require to serve breakfast to the number of guests. (3) The big lobby area they have has no bathrooms. So if you are waiting for your room or have some time to kill before heading to the airport and need to go to the bathroom, you have to go outside and access bathrooms on the other side of the building. Needless to say the bathrooms were dirty. I would request Expedia to look into this hotel and their practices before promoting on their website.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hidayah Tiong, el 6 mar. 2024
Dear Salim, Thank you for choosing to stay at Boss Hotel and for taking the time to share your feedback. We are disappointed to read that your overall experience with us has been an underwhelming one. Please rest assured that all your feedback was well noted and was shared with the relevant departments for their necessary actions. Once again, thank you for your constructive feedback and we hope to have the opportunity to welcome you back in the near future.

6/10 Aceptable

MARILOU

Viaje familiar
What I like is it's close to MRT station. Bus stop is right outside the building. What I don't like is I have to request to clean up the room and ask for clean towels. This should be done daily and towels should be replaced with clean towels daily as well.
Se hospedó 3 noches en febrero de 2024
Respuesta de Hidayah, el 29 feb. 2024
Dear Marilou, Thank you for choosing Hotel Boss for your recent stay, and a positive one! We are glad that you had a great stay with us and especially enjoyed the accessible location Please accept our sincere apologies for the lapse in housekeeping services, room cleaning daily from 1100 hrs - 1800 hrs. Thank you for taking the time to share your recent experience with us. We do apologize that your stay was not as memorable as it should have been. The experiences you described are not characteristic of the level of service our colleagues strive to provide. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Once again, thank you for sharing your invaluable feedback with us. Thank you for sharing your concerns for us to strive for continuous improvements. We look forward to welcoming you back in the near future. Thank you for taking the time to share your recent stay experience. We value and appreciate your feedback as it helps us to focus on what is important to our guests. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future. Thank you for choosing to stay at Boss Hotel and for taking the time to share your feedback. We are disappointed to read that your overall experience with us has been an underwhelming one. Please rest assured that all your feedback was well noted and was shared with the relevant departments for their necessary actions. Once again, thank you for your constructive feedback and we hope to have the opportunity to welcome you back in the near future. Thank you for taking the time to share your valuable feedback. As we endeavour to leave our guests with unforgettable memories, it is with regret to hear that certain aspects of your recent stay fell short of expectations, and I sincerely apologize for any inconvenience caused. Please be assured that this is certainly not the legendary standards we uphold, and training has been stepped up as a priority to ensure that we consistently delight and meet guests’ expectations. We hope to have the opportunity of welcoming you back for another stay.

8/10 Bueno

YU PEI

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
不錯
Se hospedó 4 noches en febrero de 2024
Respuesta de Hidayah, el 27 feb. 2024
Dear Yu Pei, Thank you for taking the time to share us your feedback, and we would love to welcome you back again.

6/10 Aceptable

PeiKen

Viaje familiar
Le gustó: Limpieza y servicios
Good location and transportation
Se hospedó 3 noches en febrero de 2024
Respuesta de Hidayah , el 23 feb. 2024
Dear PeiKen, Thank you for choosing Hotel Boss for your recent stay, and a positive one! We are glad that you had a great stay with us and especially enjoyed the accessible location.

10/10 Excelente

Hung

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely get the balcony.
Se hospedó 4 noches en febrero de 2024
Respuesta de Hidayah Tiong, el 22 feb. 2024
Dear Hung, Thank you for choosing our hotel, and for taking the time to write a review. We are glad that you enjoyed your accommodations. We hope to welcome you back to the hotel in the near future, and yes, please choose the balcony room! :)

8/10 Bueno

Piyare

Le gustó: Limpieza y condiciones de la propiedad
Liked the central location.very close to metro station shopping and restaurants. Room service was very poor. Food arrived in plastic bag and cold.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Hidayah, el 22 feb. 2024
Dear Piyare, Thank you for taking the time to share us your valued feedback, and we are glad to know that you found our hotel located right on the spot for you to travel around. Rest assured, we will share with the restaurant management tenant pertaining to the in-room services. We hope to welcome you again.

10/10 Excelente

Faye

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was busy, but good.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hidayah , el 20 feb. 2024
Dear Faye, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.

8/10 Bueno

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is a big hotel. There is always movement, and yet very clean. I like the VERY near bus stop. The train isn't far neither. The nearby restaurants are nice too.
Se hospedó 9 noches en diciembre de 2023
Respuesta de Hidayah Tiong, el 18 feb. 2024
Dear Juan, Thank you for taking the time to share us your valued feedback, and we are glad to know that you found our hotel located right on the spot for you to travel around. We are happy to share with you the must-visit attractions as well as some hidden treasures in the area if you intend to stay with us again.

6/10 Aceptable

Michelle

Viaje familiar
No le gustó: Limpieza
Trenger oppdatering men ok hotel.
Innsjekk gikk bra, kom på rommet og det var ikke vasket skikkelig. Vi hadde ikke fått nok håndklær til alle 4 og generelt var rommet slit. Hotellet generelt trenger oppdatering. Bus rett ute foran og Metro ikke langt derfra. Lett og komme seg rundt i byen. Frokost ikke verdt 15$ pr person. Mye bedre å kjøpe noe enkelt anden plass,
Se hospedó 5 noches en febrero de 2024
Respuesta de Hidayah Tiong, el 18 feb. 2024
Dear Michelle, We take our guests' feedback very seriously and rest assured that your concerns will be highlighted to the relevant departments for further improvement. We hope that you will be able to visit us again so that we may offer you an improved experience.

6/10 Aceptable

JUNJI

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Hidayah, el 15 feb. 2024
Dear Junji, Thank you for taking the time to rate us, we hope to see you again.

4/10 Malo

CHIEHWEN

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
房間清潔有待加強
浴室水管流水聲超大,房間隔音很糟,地板非常不乾淨,灰塵毛髮一堆,但是離地鐵站很近。
Se hospedó 3 noches en febrero de 2024
Respuesta de Hidayah , el 13 feb. 2024
Dear Chiehwen, We have taken note of the expectations not met during your stay here with us and the necessary departments have been notified on how we can further improve and never repeat these lapses again. Please accept my humble apology and we look forward to welcoming you back again with a much better experience.

6/10 Aceptable

Suzuho

Viaje familiar
Le gustó: Limpieza y servicio y personal
シャワーの出とドライヤーの風量申し分なしでよかったです!
Se hospedó 4 noches en febrero de 2024
Respuesta de Hidayah, el 12 feb. 2024
Dear Suzuho, Thank you for choosing our hotel, and for taking the time to write a review. We are glad that you enjoyed your accommodations. We hope to welcome you back to the hotel in the near future.