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Opiniones de My Place Hotel - Sioux Falls, SD

2.5 out of 5
My Place Hotel - Sioux Falls, SD
3005 S. Carolyn Ave, Sioux Falls, SD

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 513 de 998 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 338 de 998 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 90 de 998 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 998 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 998 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018
Respuesta de Jeff, el 31 jul. 2018
Thank you for taking the time to rate us. We appreciate hearing from all of our guests. We look forward to your next visit to one of our 44 My Place hotels across the nation.

8/10 Bueno

Carolyn

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This was my second time staying at My Place & I liked my first stay. My 2nd stay was good this time except housekeeping kept knocking on my door starting at 9am & did not stop until I left. Check out time is at 11am; housekeeping can be a problem for them if this issue is not addressed.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jeff, el 20 may. 2024
Carolyn,Thank you for your review. I will address this issue with the housekeeping department.

10/10 Excelente

Kelsey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean. Bed was comfortable and the room was tidy. Front desk person was very welcoming and we had our cards deactivated on accident and fixed it right away.
Se hospedó 2 noches en abril de 2024
Respuesta de Jeff, el 6 may. 2024
Kelsey,Thank you for your review.

8/10 Bueno

John

Se hospedó 1 noche en abril de 2024
Respuesta de Jeff, el 20 may. 2024
Thank you for your review.

10/10 Excelente

Thad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff and comfortable beds!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeff, el 26 mar. 2024
Thad,Thank you for your review.

8/10 Bueno

Pauline, Beulah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The person on duty this morning when we were in the lobby was not very friendly. Didnt look like he loved his job
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeff, el 21 mar. 2024
Pauline,Thank you for your comments. I will pass these on to the associate at the desk.

10/10 Excelente

Leah

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient shopping and dining options. Easy parking with fast and friendly front desk staff and clean comfortable rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeff Eliason General Manager., el 16 mar. 2024
Leah,Thank you for the review! We appriciate hearing from our guests.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay was very pleasant and the staff was great
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeff, el 19 feb. 2024
Thank you for your review!

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeff, el 19 feb. 2024
Kevin,Thank you for your review. We are glad you enjoyed your stay.

2/10 Terrible

Tanner

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jeff Eliason General Manager., el 29 ene. 2024
Tanner,I am sorry to see you could only rate us a 2 out of 10. I would like to hear any other feedback from your stay.You can contact me directly at the hotel.

8/10 Bueno

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved that it came with a recliner in the room. Beds were comfy, quite area. Under remodel so no breakfast… but other then that everything else was really good
Se hospedó 1 noche en enero de 2024
Respuesta de Jeff, el 29 ene. 2024
Kelly,Thank you for taking the time to review our My Place hotel. We enjoy hearing what our guest think of our hotel.

8/10 Bueno

Yaregale

Clean but it haven’t break fast
Se hospedó 2 noches en enero de 2024
Respuesta de Jeff, el 19 ene. 2024
Thank you for your review. We are glad you enjoyed your stay with us.

6/10 Aceptable

Angela

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
My parent's room was given to someone else. The agent didn't seem to know what was going on and didn't do anything to correct the situation. I ordered this room because my mother had hearing issues, but we didn't get that room and were put in another room.
Respuesta de Jeff, el 19 feb. 2024
Angela,I am sorry you didn't get the correct room during your stay. We strive to provide each and every guest a great stay and I am sorry we didn't meet your expectations.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Don't steal our stuff=don't want your cheap stuff
The hotel was doing remodeling in the kitchen free coffee area. No creamer for coffee by the elevator. Coffee was hot. When we checked in the person who checked us in wanted my visa for possible theft of their room items. It was late. I gave it to him. Why would I want your stuff? Not coming back either.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jeff, el 14 dic. 2023
Thank you for taking the time to fill out a review for My Place Sioux Falls. I am sorry we didn't have creamer for you in the morning. We do require a credit card on file for all guest that stay at the hotel.

4/10 Malo

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Jeff Eliason General Manager., el 19 feb. 2024
Greg,Thank you for taking the time to review our My Place Sioux Falls. It looks like we didn't meet your standards during your stay. Please reach out to me at the hotel and let me know where we felt short.

8/10 Bueno

mike, Balmertown

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jeff, el 20 dic. 2023
Mike,Thank you for taking the time to rate our My Place Sioux Falls. We look forward to hosting you again soon!

2/10 Terrible

christian

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Terrible experience
Bed bugs in bed. Woke up at 3 to my 1 year old daughter screaming covered in bites
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jeff, el 20 nov. 2023
Christian,We take this matter very serious, and I have contacted our pest elimination company and will have them look at this room. I do apologize for any inconvenience and will make sure this matter is looked into and resolved.

10/10 Excelente

Nikki

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jeff, el 20 nov. 2023
Nikki,Thank you for your review.

6/10 Aceptable

Tracy

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jeff, el 14 nov. 2023
Tracy,Thank you for taking the time to review our My Place hotel. I would like to get more information on why you scored us a 6 out of ten. If you would like you can contact me directly at the hotel to discuss your stay.

6/10 Aceptable

Jillian

Le gustó: Servicio y personal
Beds were so uncomfortable and hard woke up with my back and hips hurting
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jeff, el 13 nov. 2023
Jillian,I am sorry you felt our beds were uncomfortable during your stay. We pride ourselves on having clean comfortable rooms for our guests. I will have our maintenance department check that room and check on the issue.

8/10 Bueno

Kevin, Eden Prairie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jeff, el 14 nov. 2023
Kevin,Thank you for taking the time to review our My Place hotel. We hope you enjoyed your stay.

8/10 Bueno

Theresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jeff, el 8 nov. 2023
Theresa,Thank you for your review. We like to hear from our guests. We look forward to your next visit!

10/10 Excelente

carlos, Huron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jeff, el 6 nov. 2023
Carlos,Thank you for your review. We truly appreciate hearing from our guests. We look forward to your next visit.

8/10 Bueno

Lynette

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very spacious room and comfortable beds. Good price.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jeff, el 6 nov. 2023
Lynette,Thank you for the review. We look forward to your next visit!

4/10 Malo

Terra

Viaje de negocios, Viaje en pareja
Le gustó: Servicios
And the staff was rude when we checked in room was also not very clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Jeff, el 29 oct. 2023
Terra,I am sorry for the isssues you encountered during your stay with us at the My Place Sioux Falls. We take pride in our service and our cleanliness of our rooms. I will be discussing this issues with the appropriate departments and get these matters resolved.

10/10 Excelente

Shannon

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Big rooms, quiet and clean.
Se hospedó 3 noches en octubre de 2023
Respuesta de Jeff, el 29 oct. 2023
Shannon,Thank-you for your review! We look forward to your next visit.

10/10 Excelente

kathy

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Jeff, el 26 oct. 2023
Kathy,Thank you for the great review! We look forward to your next visit.

10/10 Excelente

Chloe, Ellsworth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We typically stay at this hotel when we make the trip to Sioux Falls, SD to visit my husbands family! It’s close enough to plenty of restaurants, shopping and main freeways that make it easy enough to access yet still tucked more into the industrial area keeping it a little quieter than if you were on the main drag. We’ve always had clean, basic rooms. If you’re just looking for somewhere to stay this is a good option. It doesn’t have any crazy-extra amenities (pool, free breakfast, etc.) but with the extensive list of restaurants and things to do in Sioux Falls it’s a great place to stay price and location wise!
Respuesta de Jeff, el 23 oct. 2023
Chloe,Thank you for the great review. We truly appreciate hearing what our guests are saying about our hotel.

10/10 Excelente

Jessica

Se hospedó 1 noche en octubre de 2023
Respuesta de Jeff, el 23 oct. 2023
Jessica,Thank you for your review!

8/10 Bueno

Belva

Viaje familiar
The clerk gave our room keys to us and we got to the3rd floor room and neither of the 2room keys 🔑 worked. I was exhausted. My husband’s trip down to get keys again saved me.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jeff, el 23 oct. 2023
Belva,I am sorry to hear you had an issue with your keys during your stay. We hope you enjoyed the rest of your stay.

8/10 Bueno

Deana, Mission

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
We liked that we could take our dogs for a reasonable price. The hotel was reasonably priced compared to other hotels in the area. Especially like having a recliner
Se hospedó 3 noches en octubre de 2023
Respuesta de Jeff, el 13 oct. 2023
Deana,Thank you for taking the time to review our My Place Hotel. We look forward to your next visit.

4/10 Malo

Bradley

No le gustó: Servicio y personal
I will never stay at a my place motel again!
Se hospedó 1 noche en octubre de 2023
Respuesta de Jeff, el 29 oct. 2023
Bradley,I am sorry you we didn't meet your expectations during your stay. I would like to discuss the issues you had during your stay. Please contact me at the hotel.

8/10 Bueno

Ron

Viaje familiar
Le gustó: Limpieza y servicio y personal
Property is in area of questionable safety with limited eating facilities. Also current construction on roads is causing accessibility issues. Would be nice to have small choice of continent breakfast.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jeff, el 10 oct. 2023
Ron,Thank you for taking the time to review our My Place Sioux Falls. We are very excited to have the construction completed in the near future. This will help us have more dining options and better access to the mall area. We hope you will stay with us the next time you are in the Sioux Falls area.

10/10 Excelente

Myra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Jeff, el 10 oct. 2023
Thank you for your review!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff, el 5 oct. 2023
Thank you for your review!

10/10 Excelente

Charles

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Get better wifi
Clean comfortable room had all the amenities except the WiFi was Terrible . Had to upload documents and it literally took 2 days
Se hospedó 3 noches en septiembre de 2023
Respuesta de Jeff, el 29 oct. 2023
Charles,Thank you for your review. We look forward to your next visit.

10/10 Excelente

kani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff, el 2 oct. 2023
Thank you for your rating our My Place. We look forward to your next visit.

8/10 Bueno

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jeff, el 2 oct. 2023
Thank you for your review. We hope to see you again very soon.

10/10 Excelente

RICHARD, EVERGREEN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice having a full kitchen, would be nice if they furnished some basic pots & pans & can opener toaster.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff., el 22 sept. 2023
Richard,Thank you for your review. We appreciate hearing from our guests. We do not provide these extras to keep the price of the rooms as economical as possible. We do have a toaster in each of the rooms. We hope to have you as our guest in the near future.

10/10 Excelente

Greg

Se hospedó 2 noches en septiembre de 2023
Respuesta de Jeff, el 10 oct. 2023
Thank you for your review!

4/10 Malo

Kimberly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing like the pictures, it was disgusting
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff Eliason General Manager., el 20 sept. 2023
Kimberly,Thank you for taking the time to review our My Place hotel. I am sorry to see that we did not meet your expectaions during your stay. I would be very interested in hearing where we fell short in your expectations. Please contact me at the hotel if you would like to discuss these issues further.

2/10 Terrible

Jen

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff, el 10 oct. 2023
Jen,Sorry we did not meet your expectations during your stay. I would be very interested to hear what went wrong if you care to contact me directly.

8/10 Bueno

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ok
The room was nice and clean but the bathroom smelled like smoke. Not sure if the last person smoked there or if it was from another room and coming through the fan or something
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff, el 17 sept. 2023
Brian,Thank you for taking the time to review our My Place Hotel. We truly appreciate hearing from our guests.

2/10 Terrible

Robert

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
After I checked in I left and found a different motel. Place was nasty!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff Eliason General Manager., el 14 sept. 2023
Robert,I am sorry to hear you had issues with our hotel. I would truely like to hear what was wrong so we can get these issues resolved. Please contact me directly at the hotel.

10/10 Excelente

mariel

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff, el 2 oct. 2023
Thank you for your review. We hope to see you again very soon.

8/10 Bueno

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Jeff, el 6 sept. 2023
Michael,Thank you for your rating of the My Place Sioux Falls.

10/10 Excelente

karen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was very clean- as were all the common areas. The parking was easy, price was reasonable, the elevator was always available. The beds were comfortable with good linens. Nice to have kitchen facilities in the room, also very clean. This is my new go- to in Sioux Falls for hotels!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff, el 4 sept. 2023
Thankyou Karen for the great review!

6/10 Aceptable

Patrick

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Got checked in and the lock on our door was not working. After a couple of attempts to fix it, they moved us to a different room. When we were checking out the following day, we realized something had been left in the first room. They were no help trying to retrieve it. Needless to say, we left without the item.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff, el 4 sept. 2023
Patrick,I am sorry that they did not get the item retrieved for you during your stay. Please reatch out to me and let me know what was left and I will get it sent out to you as soon as possible.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I Normally Have A Better Experience Here
Check in time listed for this hotel is 3p. Hotels.com needs to update their information for this property. I arrived at 3:15 and was told there wasn’t a room ready for me and their “guaranteed” check in time was 4p. I came back at 3:51 and again was told there still wasn’t a room ready and “go have some lunch and come back a little later”. Which tells me there still wasn’t going to be a room ready at their guaranteed check in time in 9 minutes. Annoying. Otherwise the room was clean and comfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jeff, el 4 sept. 2023
I do apologize for the issues during your check in. I will work with the desk to ensure this doesn't happen again.

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight get away
Se hospedó 1 noche en agosto de 2023
Respuesta de Jeff, el 30 ago. 2023
Thank you for your review!