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Opiniones de Grand Hotel Flora

4 out of 5
Grand Hotel Flora
Corso Italia 248, Sorrento, NA

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 56 de 154 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 47 de 154 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 26 de 154 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 154 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 154 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hilda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel es muy bonito, esta muy cerca de la estacion del tren, de restaurantes y de las zonas turisticas
Se hospedó 3 noches en abril de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent Service
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Maria, Guatemala

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente servicio y la ubicacion, perfecta! Habitación muy cómoda, limpia y amplia. Vecindario seguro. Excelentes restaurantes muy cerca. Check in y check out rapido y asesoramiento por parte del front desk para visitas a playas, excelente. Te lo explican todo. Hotel muy recomendado!!! Volveremos y gracias por todo 5 estreyas
Se hospedó 6 noches en julio de 2023

10/10 Excelente

miguel angel

Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

FABIO R

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

LISBETH

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicio y personal
Me pareció que esta bien ubicado para los turistas. Estaba muy limpias las habitaciones. Pero el aire acondicionado no funcionaba bien y hacia demasiado calor
Se hospedó 3 noches en julio de 2022

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Un gran hotel con todos sus servicios buenos de primera gracias por todo fue unos días muy buenos y relajantes.
Se hospedó 4 noches en agosto de 2021

8/10 Bueno

JOSE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No issues
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

sandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel , great room over looking the pool .
Se hospedó 3 noches en mayo de 2024

4/10 Malo

Barbara

No le gustó: Servicio y personal y condiciones de la propiedad
Le camere a piano terra sono piccole e scomode. Il Wi-Fi non funziona, e puliscono la camera anche se non hai ancora fatto il check out. Certamente non è un hotel a quattro stelle
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Hailey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were friendly and went above and beyond. Would highly recommend and will definitely return to stay there if I’m in Sorrento again
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Lisa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
0 stars if possible! In our opinion, the hotel is not safe from theft. We left a wallet with money out on the table when we went down to the pool. When we returned, the wallet and money were missing. We immediately reported this to the front desk, but they were dismissive, claiming a Manager was not on site, and telling us to wait until the next day. The next day, someone came to our room and confronted us about the theft with housekeeping present, saying the maid did enter the room but it was "impossible" that she stole the money, since she worked there for 10 years. We felt unsafe that this conversation was initiated with her present. We noted that there was no "do not disturb" sign, and we had no option to deny entry to the room while we were away. After this incident was dismissed, we went to the front desk to try to communicate, but we were told there was no proof of the theft, and nothing they could do. The staff seemed totally uninterested in assisting, and their callous reaction made us feel it was not an uncommon incident. We filed a police report, but in our opinion, the hotel should have been much more concerned with our report and making things right, as we believe the only possible explanation is the item was stolen by hotel staff. Following our experience, we found multiple other reviews mentioning theft and mirroring our exact experience. The hotel looks nice on the outside and is well located, but we feel it is not safe.

2/10 Terrible

Taylor

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
At first we were very happy with the property pool was still open bar was open hotel was nice , but the next morning we left our room for 15 mins for the complimentary breakfast and we returned to the room with the maid inside we left and let her finish . When we returned I looked around and noticed 70 euro missing from my wallet which I had left thinking 15 minutes to the breakfast a floor down was a safe bet in which I was wrong . Confronted the maid in which she said no English and the front desk didn’t seem to care about my complaint either . Don’t trust this hotel or their staff after a quick google search I found a dozen complaints about thefts during breakfast from their cleaning staff .
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

andre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bom chuveiro e cama Bom espaço no quarto Acesso fácil da estação trem
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

JANET

No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Simon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good service in general, but the room cleanliness varies who does it.
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfect. Thank you very much!
Se hospedó 5 noches en octubre de 2023

10/10 Excelente

Amanda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
60’s Revisited
Older hotel with fabulous 60’s decor. It felt very much La Dolce Vita Mode! Pool area and outdoor dining excellent. Room large and comfortable. The hotel is a 10 minute walk to the Old Town and 5 minutes to Train Station and buses, so very well located. Reception staff were very helpful with our booking amendments.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A very nice traditional Italian hotel, very helpful staff, pool and bar were good to relax at after a days sightseeing, breakfast at the top of the hotel with lovely staff and views set you up for a good day. Easy flat walk into the centre in a few minutes. The room was traditional with a lovely balcony and a nice touch was a fridge . A very enjoyable stay.
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

6/10 Aceptable

Donald

Viaje en pareja
Le gustó: Servicio y personal
Beds were uncomfortable. Bathrooms showed visible black mold.
Se hospedó 3 noches en octubre de 2023

4/10 Malo

LEO

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel antigo, mau conservado,decoracao pessima, Frio, pode ser um duas estrelas
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Alberto

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good
Se hospedó 5 noches en septiembre de 2023

6/10 Aceptable

Carmela

Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Ivy, MIAMI

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We decided last minute to stay in Sorrento and found this hotel.. the Bedroom was perfect and had a great king bed, also It had ocean view and even the Vesuvius. Staff was nice, perfect for what we needed, we were very tired and hotel is nice and clean...
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Karen

Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Garry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023

2/10 Terrible

Gail

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Susel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here for 5 days! Best A.c we had in Italy!!! The room was nice and clean very comfortable. Large balcony with view! The pool and bar were very nice and looked clean. The location is great. 15-20 min walk to the center of town and is a straight road down! Also 10min from train station. All the small restaurant around are very affordable! We enjoyed our stay
Se hospedó 5 noches en agosto de 2023

2/10 Terrible

Akram

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disaster.
Katastrof. Worst service, very bad cleaning
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Geir

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Slitt hotel
Slitt hotel med dårlige heiser. Fint bassengområde.
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

sally

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel, recommend
I was lucky enough to get a renovated room on the first floor. Nice fit out and beautiful tiles. The pool area is excellent and the buffet breakfast was good. An easy walk to the main town.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

MICHELLE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic
A lovely hotel. We had a great large modern room with large bathroom and balcony. It is in a good location close to the town and has a nice pool. The breakfast was good. The evening menu looked really good too with lots of good vegetarian options but no one else was in there so we didn't eat there. It's a shame as the restaurant is on the top floor and has a great view.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

JULIET

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. About 7 minutes walk to Train and Bus station. Friendly staff. The only thing that I was dissatisfied with, we asked to call a Taxi to catch our tour to Capri at 7:30. The receptionist (forgot his name, but a tall with glasses middle age guy) called us a car but not a Taxi and for 7 minutes ride they charged us 30 Euro, and they even did not drop us at the Marina or the LIFT to the beach and we had to run around to find the lift & almost lost our tour. I am that glad they waited for us!
Se hospedó 4 noches en agosto de 2023

6/10 Aceptable

Jessica

No le gustó: Servicios y condiciones de la propiedad
Do not waste your money staying here. All the furniture is dated. The only good thing about this property is the pool. Also, don’t book a room on level 4, every morning at 6:30am you will be woken up by the sound of scrapping chairs from above as their breakfast buffet is on level 5. Also, don’t expect the amenities or TV to be anything special. Mine didn’t work.

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 5 noches en agosto de 2023

8/10 Bueno

Ana Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Older hotel with lots of character, had a small room with balcony. Perfect for what we needed, 15 min walk to center, close to convenience store and small restaurants. Breakfast was worth including, staff was super friendly and helpful. Live music by the pool bar on Tuesday night was awesome. A/C was super cool…. Great stay :)
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Zayna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Julia Dawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff can't do enough for you and pool was fairly quiet even in August. About an 8 minute walk from the central piazza but good to be slightly away from the madness!
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Stuart

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

peter

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Melanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved my room which was on a corner and had two balconies. Morning sun and a view over the pool towards the sea. The staff were pleasant and helpful. The breakfast room was attended by friendly waiters with lots of choice. Coffee was not great from machine. The pool was incredible although it should open way earlier than 10am and open later than 7pm. I would have loved an early morning or late evening swim. Some reviewers have complained about the fact there are no parasols which would be good, especially on the upper deck where they could have fewer loungers. Each lounger has a little fold down shade at the head end so you can read in the sun if you want to. Water in the rooms on arrival would be a nice touch. I was surprised there was no water as it was so hot. You can get some from the bar near the pool though if you like. Good walk into town along the bustling high street. A couple of lovely bistro pizzerias next door open until midnight with a great atmosphere. The lobby is very bright at night. The lights in my room were extremely bright. Would have liked more ambient lighting options. The air con was a bit patchy. Would definitely recommend booking a room on the pool side. I put the do not disturb light on in my room when I went for breakfast so was surprised to find the housekeeper in my room when I got back a little later. ‘Do not disturb’ & ‘Please make up my room’ signs for the door handle would be helpful. Overall though, a very pleasant couple of days.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Henna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Large room that overlooked the pool. Amazing
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Christopher John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
Hotel is a good location for walking into the main square or lots of decent bars and restaurants round about it.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property. Breakfast was amazing. Walk to shopping and restaurants galore. I hope to be back there soon!!
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Vanessa

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff was rude the first night, we founf bugs in our room and they said here take bug spray to kill them
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Orlena

Le gustó: Servicio y personal y condiciones de la propiedad
It’s on the main strip and close to everything and also close to the traffic. If you are a light sleeper, opt to get a room facing the ocean. Beautiful location and great staff. Very friendly.
Se hospedó 2 noches en julio de 2023