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Opiniones de Quality Inn South Bend Near Notre Dame

2.5 out of 5
Quality Inn South Bend Near Notre Dame
425 N Dixie Way, South Bend, IN

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 52 de 144 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 28 de 144 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 144 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 144 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 144 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

6.4/10

Servicios

7.0/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gisell

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk Supervisor, el 16 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Joel

Le gustó: Servicio y personal
El baño no estaba muy limpio.
Se hospedó 1 noche en agosto de 2023
Respuesta de Patricia , el 1 sept. 2023
Querido joelLamentamos que haya tenido una experiencia negativa en nuestro hotel. Nos tomamos muy en serio la limpieza y nos disculpamos por no cumplir en esta área. Sus comentarios son muy apreciados y nos ayudarán a brindar un mejor servicio.

8/10 Bueno

L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was clean. It was comfortable. It was a good value for the money spent. Breakfast was disappointing. The egg "product" was very dry & inedible. The sausages were okay. They ran out of waffle batter. No fruit was served. I asked for a 12:00 check out and was denied. This is a smoke free location but the hallways reeked of Marijuana.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Paige

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
Floors and bathroom were just a little too dirty.
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk Supervisor Best Western Plus Mishawaka , el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Abigale

Le gustó: Limpieza
As expected
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Supervisor, el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Minh

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Supervisor, el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Collins

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and altogether awesome in all aspects.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Supervisor, el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Greg, Battle Creek

Viaje en pareja
Ok
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Supervisor, el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

4/10 Malo

Gloria

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The positive from staying at this location was the convenience. The location was easily accesible to the nursing home facility of elderly family member. The negatives were the limited food items for the continental breakfast. The staff did not fluently undersand/speak english. The housekeeping services were inconsistent. The morning wake up calls never happened. The rooms appeared to not have been cleaned/swept/vacuumed nor the bathroom "fully cleaned and sanitized". The other guests were noisy. There was a smole aroma in the hallways.....even though the hotel was listed as smoke-free.The heating unit was very slow to get fully functional.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Supervisor, el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yoursatisfaction is important to us and we will be using the feedback you gave us to implementimprovements to ensure we offer a better experience for guests in the future.

8/10 Bueno

Adam

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Very good value. mostly clean room. some wear and tear in bathroom. Ironing board was broken which should be repaired or replaced as someone could get badly injured if not cautious. overall a good spot
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Supervisor, el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Michael

Viaje familiar con niños
There was a shooting in the parking lot on the morning of March 8, 2024.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Supervisor, el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yoursatisfaction is important to us and we will be using the feedback you gave us to implementimprovements to ensure we offer a better experience for guests in the future.

8/10 Bueno

Gordon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was okay nothing not very much right in the percentile as far as filling your belly outside of the hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Supervisor, el 18 may. 2024
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Diane

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Ana, el 1 mar. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Tyshawn

No le gustó: Servicio y personal y comodidad de las habitaciones
One of the worst hotels
Not so good the workers are terrible its just an overall bad experience
Se hospedó 1 noche en febrero de 2024
Respuesta de Ana, el 1 mar. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Cristy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Ana, el 1 mar. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Juan

Se hospedó 2 noches en febrero de 2024
Respuesta de Ana, el 1 mar. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Aceptable

Stephen

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza y servicio y personal
This Quality Inn is a remodel of an older hotel in the area, and while an improvement - is still not up to the usual hotel standards. Location was good, but the area isn't that great.
Se hospedó 4 noches en enero de 2024
Respuesta de Front Desk, el 18 feb. 2024
Thank you for completing the survey regarding your recent stay at our property

10/10 Excelente

Camille

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk, el 18 feb. 2024
Thank you for completing the survey regarding your recent stay at our property

8/10 Bueno

Courtney

Viaje de negocios
Le gustó: Servicio y personal y servicios
Staff was great, just lots of paint spills all over the floor which made it look dirty.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk, el 18 feb. 2024
Thank you for completing the survey regarding your recent stay at our property

10/10 Excelente

Renee

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Supervisor, el 20 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good people and Great place to stay
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Supervisor, el 20 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Melanie

Viaje familiar
Le gustó: Limpieza y servicios
Respuesta de Front Desk Supervisor, el 16 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Yohe

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Our room was not cleaned at all we were moved to another room. Little cleaner but still dirty in bathroom.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Supervisor, el 16 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yoursatisfaction is important to us and we will be using the feedback you gave us to implementimprovements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide youwith a superior experience.

10/10 Excelente

Shaunte

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like the pillows
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk Supervisor, el 16 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Kimberly

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 18 feb. 2024
Thank you for completing the survey regarding your recent stay at our property

2/10 Terrible

Dustin

No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

4/10 Malo

Roxana, Minneapolis

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk Supervisor, el 20 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yoursatisfaction is important to us and we will be using the feedback you gave us to implementimprovements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide youwith a superior experience.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very helpful.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Desk, el 18 feb. 2024
Thank you for completing the survey regarding your recent stay at our property

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was modern and clean. Staff was very helpful.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ana, el 31 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

6/10 Aceptable

Christopher

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ana, el 31 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

10/10 Excelente

Albert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ana, el 31 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

2/10 Terrible

Aaryonna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ana, el 31 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

8/10 Bueno

Motoaki

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk Supervisor Best Western Plus Mishawaka , el 18 dic. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Desk Supervisor Best Western Plus Mishawaka , el 18 dic. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Destini

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk Supervisor Best Western Plus Mishawaka , el 18 dic. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Aleta

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ana, el 31 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

10/10 Excelente

Jay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In a very convenient location.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ana, el 4 dic. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

8/10 Bueno

Michael A

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ana, el 21 nov. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

8/10 Bueno

Katie

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ana, el 21 nov. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

6/10 Aceptable

Kim

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
We selected this hotel because it was the only one available for the weekend (big ND game), which was definitely not commensurate with the price tag. The hotel is dated, with some new decor and items being added. Our bathroom was old and in need of a good scrub. The toilet seat broke and was not repaired after our request. The breakfast was decent, and the coffee was good. The bed was comfortable. Overall, they are getting an exorbitant price for a 2-star hotel based on demand. It's good for them but not great for the customer.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ana, el 6 nov. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

2/10 Terrible

Kevin

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Filthy,bug infested,absolutely disgusting.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ana, el 23 oct. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yoursatisfaction is important to us and we will be using the feedback you gave us to implementimprovements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide youa superior experience.Sincerely,Front Desk SupervisorQuality Inn, South Bend

10/10 Excelente

Leonid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, friendly, everything there and working
On the scale 1 - 10 this is solid 10. Everything expected was there, clean and functionable. Check in and check out easy and friendly. Breakfast simple (as expected) and the same time everything was plenty and good quality. If we'll need to stay in that area again, don't see reason to look for any other place.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ana, el 21 oct. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Sincerely,Front Desk SupervisorQuality Inn, South Bend

10/10 Excelente

Edgar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Ana, el 21 oct. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Sincerely,Front Desk SupervisorQuality Inn, South Bend

8/10 Bueno

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Ana, el 21 oct. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorBest Western Plus Mishawaka Inn

6/10 Aceptable

William

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Very average. Dingy. Fine for a hotel stay on a ND football weekend. Wasn’t price gouged too bad. I would never stay here unless for a football weekend.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ashley, el 7 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with superior service.

8/10 Bueno

Bonnie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything micr
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ana, el 21 oct. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

4/10 Malo

Brian

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ana, el 21 oct. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

2/10 Terrible

Lisa

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Don’t stay here. This place was absolutely disgusting. I’ve stayed in college town hotels and this was by far the worst one yet. Shower looked like a murder scene was committed, bugs crawling on the walls, ceiling looked like it was going to fall and hairs all over the ground from probably the last 200 guests.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ashley, el 29 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with superior service.

10/10 Excelente

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean hotel, nice staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ana, el 21 oct. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend

6/10 Aceptable

James

Se hospedó 2 noches en septiembre de 2023
Respuesta de Ana, el 21 oct. 2023
Dear,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked aboutyour stay and how we can improve, you are helping us deliver a superior experience for you and otherguests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front Desk SupervisorQuality Inn, South Bend