Servicio de la propiedad

Opiniones de The Inn at Burlington, Trademark Collection by Wyndham

3.5 out of 5
The Inn at Burlington, Trademark Collection by Wyndham
1285 Williston Rd, South Burlington, VT

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 33 de 56 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 12 de 56 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 56 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 56 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 56 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

6.8/10

Servicios

8.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

John C.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Generally very good!
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was warm and accommodating, especially since we ended up with some special consideration! I had to spend a day at UV Medical Center for treatment of a condition so required an extra day's stay. I was accommodated very nicely!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 17 may. 2024
Gary, thank you for this review and your kind words about the staff. They will really appreciate that. Please come back again. All the best.

10/10 Excelente

Beverly

Le gustó: Limpieza, servicios, condiciones de la propiedad
I loved it the room was beautiful i will definitely come back
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 17 may. 2024
Beverly, thank your for the great review. We look forward to your return visit. All the best.

10/10 Excelente

Zane

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice having bar in lobby Nicer if it was in separate area
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 17 may. 2024
Zane, thank you for the review. We are happy to hear you enjoyed our Bistro. Come back again. All the best.

8/10 Bueno

Alfred

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 17 may. 2024
Alfred, thank you for writing this review. We are glad you enjoyed our newly renovated hotel. Please come again. All the best.

10/10 Excelente

Joseph

Viaje en grupo, Viaje de negocios, Viaje en pareja
Very clean modern property. Friendly staff, willing to help with anything. 10/10 recommend.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 17 may. 2024
Joseph, thank you for the great review. We are so happy to hear that you found our property to be clean and modern. The staff will appreciate the kind words about them as well. Please come back again when you are in the area. All the best.

6/10 Aceptable

Ann, Rehoboth Beach

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
While our room was quite clean, there were a lot of things wrong with it. The door did not shut properly, and had to be reframed (you could see inside the room as the door was not properly framed, and you had to really slam the door to shut it). The TV remote did not work. The telephone in the room also did not work.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 17 may. 2024
Ann, thank you for taking the time to write this review. We appreciate it. We are sorry we didn't meet your expectations. We have addressed and corrected the issues in your room. We apologize that we didn't get it done before you arrived. All the best.

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall, I did like this hotel. The remodel and rebrand was good. The staff at checkin was great and the room was exactly what I needed. The stairwell near my room smelled pretty bad, but it stayed in the stairwell. It was on the side of the building where it seemed like staff may be taking their breaks, so maybe some smoke/odor drifted into the stairwell.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 11 may. 2024
Jennifer, thank you for taking the time to write this review. We are happy to hear you like the newly renovated hotel and the staff. We apologize about the odor and thank you for mentioning it. We have found the issue and addressed it. All the best.

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was close to the airport
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 11 may. 2024
Louise, thank you for the great review. We are glad our location met your needs and hope you enjoyed our newly renovated rooms. All the best.

8/10 Bueno

Eugenia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager, el 11 may. 2024
Eugenia, thank you for the rating, we appreciate the feedback. All the best.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 11 may. 2024
Elizabeth, thank you for the great rating. We really appreciate it. Come back again. Al the best.

6/10 Aceptable

Richard

Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
High cost
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Richard, thank you for the review. We appreciate the feedback. All the best.

10/10 Excelente

Holly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Holly, thank you for the great rating. We appreciate all feedback. All the best.

10/10 Excelente

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was neat and clean and recently updated. Breakfast was grab and go and decent. We are not big breakfast eaters so it as fine just for something to hold us over coffee and a quick bite. The room was clean and spacious. One in our party is in a wheelchair and the room was spacious and accessible as promised in room description. Hotel staff was friendly and always present at front desk and even texted to make sure our stay was pleasant. We were close to UVM and attended accepted student day. Close to shopping and restaurants and on main highway but safe and quiet in the evenings. Good parking and well lit area. 10/10 recommend and we already plan to stay here again next time we are in town.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Christine, thank you for the great review. We are so happy to hear that you enjoyed your stay and look forward to your return. See you next time. All the best.

8/10 Bueno

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
X
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Cynthia, Thank you for the rating. We appreciate it. All the best.

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Kathleen, thank you for the great rating. We really appreciate it. All the best.

10/10 Excelente

Kathryn Mitchell

Handy location, nice room, terrific concierge who helped me find the key of my rental car when it slipped between the seat and center console. He also recommended a great place for dinner and provided a coupon for a discount!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Kathryn, thank you for this review. We are so happy to hear how helpful Gavin was. Please come back again. All the best.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Positive: Recently renovated, very nice/new look. Parking and easy access. University and center city are within walking distance. Close to major Interstate. Negative: Mostly unique to this particular timeframe, not general comments, and included fire alarm evacuation and temporary loss of wifi. No food in hotel minor issue but food available within walking distance.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
David, Thank you for the review. We are happy to hear that you like our newly renovated property. We apologize that our Bistro was not open. We do have small bites and handhelds as well as local beer at our bar in the evening 5pm - 8pm. Come back again. All the best.

4/10 Malo

Ben

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Ben, thank you for the rating. We appreciate it. All the best.

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 26 mar. 2024
Scott, thank you for this review. We are glad to hear you thought this was a great place. We hope you come back again. All the best.

10/10 Excelente

Stephan

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 26 mar. 2024
Stephan, thank you for great rating. We really appreciate it. All the best.

4/10 Malo

carl

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Under staffed. Breakfast was horrible. Migrants who don't speak English running around everywhere. Noisy.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Carl, thank you for the review. We are sorry to hear you didn't enjoy your stay. We value your input, and your feedback serves as a reminder to continuously improve our services. All the best.

10/10 Excelente

Mark

Le gustó: Condiciones de la propiedad
Room was clean and bright, staff was very pleasant. Will stay here again
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Mark, thank you for the great review. We are glad you found your room clean and bright. We look forward to your return. All the best.

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel a little out of the way
Respuesta de General Manager, el 24 feb. 2024
David, thank you for the review. We are glad you liked the hotel. Come back again. All the best.

4/10 Malo

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Very Average
Very noisy room heater.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Thank you for taking the time to write a review. We apologize if your heater was noisy. We hope you let someone know so we can make the necessary repairs. We want all of our guests to have the best experience. All the best.

10/10 Excelente

Thomas

Looks good considering updates are being made. Rooms look great
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Thomas, thank you for the great review. We are happy to hear you like the upgrades to our hotel. We look forward to you coming back again. All the best.

8/10 Bueno

Fred

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Fred, thank you for the rating. We appreciate the feedback. All the best.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very nice location to airport with shuttle, was able to leave our car for the week for a reasonable rate, very friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Thank you for the great review. We are happy to hear you liked our hotel and friendly staff. Pease come back again. All the best.

6/10 Aceptable

Shellorne

Viaje de negocios, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The breakfast was disappointing no pancakes or waffle. On pork options.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 24 feb. 2024
Shellorne, Thank you for the review. I am sorry you didn't like the breakfast options. Come back again. All the best.

8/10 Bueno

Kiyana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 6 feb. 2024
Kiyana, thank you for the review. We are glad you enjoyed your stay. Please come back again. All the best.

6/10 Aceptable

Barbara

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 6 feb. 2024
Barbara, thank you for the rating. We appreciate the feedback. All the best.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
GO TO PLACE TO STAY
Our trip was great going to visit my daughter while in college. It is a great friendly place to stay and close to campus.it is our fo to place everytime we go visit her.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 2 feb. 2024
Jennifer, thank you for the great review. We are so happy to hear that you enjoyed your visit with your daughter and look forward to your future visits. All the best.

10/10 Excelente

Karen

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 2 feb. 2024
Karen, thank you for the great rating. We really appreciate it. All the best.

10/10 Excelente

Jackie

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 26 mar. 2024
Jackie, thank you for the great rating. We really appreciate it. All the best.

10/10 Excelente

JASON

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 26 mar. 2024
Jason, thank you for the great rating. We really appreciate it. We hope you are able to come back again. All the best.

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Arrived after midnight and the man at reception was very helpful, cheerful and absolutely made my day by just being an excellent human being.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 29 ene. 2024
Helen, thank you for this great review. We really appreciate it. We look forward to you coming back again. All the best.

8/10 Bueno

Patrick, Grafton

Le gustó: Limpieza y servicio y personal
Its a great place to sray if youre only there to dleep
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 29 ene. 2024
Patrick, thank you for the review. We are glad you enjoyed our newly renovated hotel. Please come back again. All the best.

8/10 Bueno

Kaitlin

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 26 mar. 2024
Kaitlin, thank you for the rating. We appreciate the feedback. All the best.

10/10 Excelente

Edith

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 29 ene. 2024
Edith, thank you for your rating. We appreciate the feedback. All the best.

10/10 Excelente

Robin

Le gustó: Limpieza y condiciones de la propiedad
The staff was friendly and helpful. Proximity to the airport is a plus.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 29 ene. 2024
Robin, thank you for the review and mentioning the staff being friendly and helpful. We hope you come back again. All the best.

8/10 Bueno

KENNETH, DUDLEY

Le gustó: Limpieza, servicio y personal, servicios
Electronics were questionable shuttle service out of service but did get vouchers
Respuesta de General Manager, el 29 ene. 2024
Kenneth, Thank you for the review and feedback. Always greatly appreciated. All the best.

10/10 Excelente

Kellyann

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 24 feb. 2024
Kellyann, thank you for the great review. We really appreciate it. Come back again. All the best.

4/10 Malo

Luke

Viaje con mascota
Le gustó: Servicio y personal
All of the staff were pleasant, and welcoming - always appreciated. The room (two double beds) was okay. Clearly a bit outdated. Carpet floor was a little musty. There were several decent stains on the carpet (white, red, yellow and blue etc). The heater was about six thousand years old and had enough dust inside outside all over it to make your allergies act up. It was gross enough that we shut it off and put a towel over it. Bed was firm but good. Bedding (sheets, blankets, etc.) was stiff - not very comfortable. Good selection of channels on TV, Netflix, YouTube, etc. microwave and fridge were nice. Plenty of space for clothes. Picky but there was no shower gel in the provided bottles in the shower.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 14 ene. 2024
Luke, Thank you for taking the time to share your recent experience at our hotel. We sincerely apologize for falling short of your expectations during your stay. We take your feedback seriously and are committed to making the necessary improvements to ensure a better guest experience in the future. Please come back again. All the best.

10/10 Excelente

Robin

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 14 ene. 2024
Robin, thank you for the great rating. We really appreciate it, All the best.

10/10 Excelente

Ann, Rehoboth Beach

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Newly renovated and fairly priced
Se hospedó 1 noche en enero de 2024
Respuesta de Shea , el 13 ene. 2024
Dear Ann, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, La Quinta Inn & Suites by Wyndham South Burlington