Lobby
Ver disponibilidad

Opiniones de Microtel Inn & Suites by Wyndham South Hill

2 out of 5
Microtel Inn & Suites by Wyndham South Hill
111 Arnold Drive, South Hill, VA

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 224 de 332 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 74 de 332 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 332 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 332 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 332 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Samuel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and convenient
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager Michelle , el 11 may. 2024
Hello Samuel!Thank you so much for staying with us! We appreciate you! Hope to see you again soon.

10/10 Excelente

Arthur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager Michelle, el 7 may. 2024
Hello Arthur!Thank you so much for staying with us! We hope to see you again soon.

8/10 Bueno

Derek

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet visit this time - stay here often
Se hospedó 5 noches en abril de 2024
Respuesta de General Manager Michelle. , el 6 may. 2024
Hi Derek,We must do something well for you stay often. Yahoo! Thank you for staying with us.

8/10 Bueno

brad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
It was a very pleasant experience.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager Michelle , el 14 abr. 2024
Hello Brad!Yahoo! Thank you. We hope to see you again soon.

10/10 Excelente

Alfreda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager Michelle, el 14 abr. 2024
Thank you Alfreda!We are so happy you enjoyed your stay. We appreciate you and hope to see you again.

6/10 Aceptable

Kim

Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager Michelle , el 29 abr. 2024
Hello Kim!Thank you so much for taking time out to rate us. We appreciate you and your score. Have a great day!

8/10 Bueno

Courtney

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great. The staff was friendly and made sure we had everything we needed
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager Michelle , el 3 abr. 2024
Awe Courtney!Thank you so much for staying with us! We appreciate you and hope to see you again.

8/10 Bueno

Derek

Viaje de negocios
Le gustó: Limpieza y servicios
They treat the M-F weekday guest well. Different breakfast choices
Se hospedó 11 noches en marzo de 2024
Respuesta de General Manager Michelle , el 23 mar. 2024
Hello Derek! Thank you so much for staying with us! We appreciate your kind words! We hope to see you again soon.

8/10 Bueno

Lynn

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager Michelle , el 12 abr. 2024
Hello Lynn!You are the best! Thank you so much for your score! We are so happy you enjoyed your stay.

10/10 Excelente

Florence, Yonkers

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The area felt safe. Room was clean. Pillows comfy. Water pressure fur shower excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager Michelle , el 18 mar. 2024
Hi Florence! We are so glad you enjoyed your stay. We appreciate your words and you! We hope to see you again soon!

10/10 Excelente

jasmine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and cute space. Reading nook in the window. I'm OCD so I did clean the bathroom again. For breakfast there was a waffle maker, crispy bacon, egg patties, biscuits, corn beef hash,muffins, bagels, toast, cereal, yogurt, milk, juices and coffee. Nice indoor pool and gym. Will be back!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager Michelle, el 17 mar. 2024
Hello Jasmine!Thank you! What a great review! We appreciate you and your words. We will definitely see you again!

4/10 Malo

Alexandra

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager Michelle, el 14 mar. 2024
Hello Alexandra!We hate to hear this. We do want you to know if was a honor to serve you. Have great day!

4/10 Malo

Jill

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager Michelle , el 11 mar. 2024
Hello Jill,We are so happy you stayed with. It’s a honor to serve you. Have a great day!

10/10 Excelente

Alonzo

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager Michelle , el 4 mar. 2024
Hello Alonzo!Thank you so much for staying with us. We hope to see you again soon!

10/10 Excelente

Salina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was just a nice stay
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager Michelle , el 23 feb. 2024
Hi Salina!Yahoo! We are so happy you enjoyed your stay. Thank you so much for the kind words and we hope to see you again soon.

6/10 Aceptable

Ahmad

Viaje familiar con niños
No le gustó: Servicio y personal
The staff should work on being more friendly to guest. During check in there was no greeting or tour/mention of amenities. (Just are you checking in) hospitality, was at an all-time low in my opinion for check in and check out.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager Michelle, el 19 feb. 2024
Hello Ahmad. This unsettling and we hate to hear it. We are working on this as we speak. We appreciate you words and hope you have a great day.

2/10 Terrible

Alphonzo

Se hospedó 2 noches en enero de 2024
Respuesta de General Manager Michelle , el 23 mar. 2024
Hello AlphonzoThank you for staying with us. It was a honor to serve you. Enjoy your day!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager Michelle, el 7 feb. 2024
Hello Robert!Thank you so much for staying with us! We are very happy that you enjoyed your stay! We do hope to see you again!

8/10 Bueno

ALISHA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager Michelle , el 4 feb. 2024
Hello Alisha,Thank you so much for the amazing score. We appreciate you and hope to see you soon. Have a fabulous day!

10/10 Excelente

Rick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was modern & staff was great, room was comfortable.
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager Michelle , el 24 ene. 2024
Hello Rick!Thank you so much for staying with us! We appreciate your words! I will definitely tell the staff. Hope to see you again soon! Have a great day!

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Breakfast was great, they had bananas which oddly is my barometer for a good bfast.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager Michelle , el 22 ene. 2024
Hello Lauren!Thank you so much for staying with us! We appreciate you and your words. We love bananas too! Hope to see you again soon.

10/10 Excelente

Phil

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager Michelle , el 16 ene. 2024
Hello Phil, Thank you for choosing us when you came to South Hill. We hope to see you again soon.

10/10 Excelente

DongXia

Le gustó: Limpieza y condiciones de la propiedad
Breakfast is not good.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager Michelle, el 13 ene. 2024
Thank you DonXia We are not sure if that is a typo but our breakfast is the best in the town! We are the only hot breakfast! We wouldn’t dare to do continental for our guest, they deserve the best! Thank you for the wonderful score! Have a great and fabulous day!

6/10 Aceptable

Jennifer

Viaje de negocios
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
I was locked out of my room for three hours and the staff there didn’t offer to pay for anything instead my husband fixed the door and wasn’t reimbursed for nothing because the hotel staff couldn’t do anything :( so bad experience
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager Michelle , el 11 ene. 2024
Hello Jennifer!This is shocking. I have not heard of anything about anyone being locked out for 3 hours. We have battery pack jumpers, so we do have items in place to be able to jump start a door. I am so upset in hearing this. 3 hours is unacceptable. I will look into the claim and we fix the discrepancies.

10/10 Excelente

Kenya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager Michelle , el 8 ene. 2024
Hello Kenya. Happy New Year! We are thrilled that you enjoyed stay. We hope to see you again soon.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de General Manager Michelle , el 8 ene. 2024
Hello Thomas! I am so excited you enjoyed your stay. We thank you so much for staying here. Hope to see you again soon.

10/10 Excelente

DongXia

Le gustó: Limpieza y condiciones de la propiedad
Breakfast was terrific.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager Michelle , el 8 ene. 2024
Hello DongXia!Thank you so much for staying with us! We are so happy you enjoyed your stay. We think the breakfast is amazing as well. We look forward in seeing you in the future.

10/10 Excelente

hesti

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager Michelle , el 8 ene. 2024
Hello Hesti!Happy New Year! Thank you for staying with. We are thrilled you enjoyed your stay. We hope to see you again soon

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice new building, nice staff, safe area. Just what we needed
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager Michelle , el 4 ene. 2024
Hello Matthew!Thank you so much. We appreciate you and your words. We hope to see you again soon!

8/10 Bueno

Sunshine

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
My father and I had a lovely stay. I never was woken up by someone causing noise, rare in a hotel and nice! The roads were awful but the parking lot for you all was good! The only suggestions I have is... Hair dryer (in bathrooms) - every hotel supplies these, so I was expecting and you all but didn't have it and of course I didn't bring mine. The beds were comfortable, could of used dresser space, no where really to put your clothes, not great wrinkled in suitcases the whole stay. There was no plug for one of the lamps on the side of bed, book reading light. I was very relaxed and comfortable by whole stay! Oh GREAT breakfast, except expired milk, told cook, she acknowledged, next morning, same milk with same expired date on it, that curdled when poured in hot coffee, great test to see if milk is bad. So, a good amount of criticism, good and bad.
Respuesta de General Manager Michelle , el 4 ene. 2024
Hello Sunshine! Thank you so much for staying with us. We appreciate your words. We hope to see you again soon!

10/10 Excelente

Sam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager Michelle , el 4 ene. 2024
Hello Sam! Thank you so much for staying with us. Happy New Year! See you again soon!

8/10 Bueno

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manger Michelle, el 30 dic. 2023
Hello Sandra! Thank you so much for staying with us and giving the awesome score. Happy New Year!

10/10 Excelente

Maryanna

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager Michelle , el 29 dic. 2023
Hello Maryanna!Thank you so much for staying with us! We appreciate you and hope you have a wonderful holiday weekend! Happy New Year!

10/10 Excelente

Jodie

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager Michelle , el 25 dic. 2023
Hello Jodie!Thank you so much for staying with us! We are thrilled you enjoyed your stay. We hope you have the best holiday ever! Merry Christmas to you if that ok or Happy Holidays! See you again soon.

10/10 Excelente

Charlotte

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager Michelle , el 23 dic. 2023
Hello Charlotte,Thank you so much for staying with. We appreciate you and are so excited you enjoyed your stay. Hope to see you again soon.

10/10 Excelente

Judith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice, beds were great, clean and well maintained, and quiet. Several restaurants nearby. Would definitely stay here again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager Michelle, el 2 feb. 2024
Hello Judith!Thank you so much for staying with us! We appreciate your words. We cannot wait to see you again! Enjoy your day!

6/10 Aceptable

Terri

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Nice hotel, poor service.
Check in was slow, room was good except for noise in middle of night, doors slams and trucks revving up. Lots of workers stayed and got up very early. Coffee pot tray was missing and so was our do no disturb. Last day, kitchen help did not arrive to fix breakfast. :(
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager Michelle, el 17 dic. 2023
Hello Terri!We do apologize we housed rescue crews while you were there. Our breakfast team unfortunately arrived at 8 because of power outages. We deeply apologize for them and also the power outages around the hotel. Thank you for allowing us to serve you. Also for saying our hotel was nice and décor was great!

6/10 Aceptable

Tim

Viaje en pareja
Le gustó: Condiciones de la propiedad
Checked in late on our reservation. We were given a handicap room. Neither my wife nor I are handicapped . The shower arrangement is designed for wheel chair access. There was no threshold to hold shower water in the shower. Water spills out onto the bathroom floor near a large drain. This makes the floor slippery and treacherous. I asked at check out why this room was given to my wife and I? Got blank stares from the two desk clerks. I told them about shower floor situation and mentioned that I may have come out of the handicap room handicapped. The under side of the shower seats need to be cleaned and disinfected. Nasty
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager Michelle , el 17 dic. 2023
Hello Tim,Thank you very much for choosing us when stayed in South Hill. The room was given because that is the original room that was booked online. I am understanding that this is not what you wished so I will fix that on our end to be more clearer when selecting a room online. Thank you for your words. We appreciate you and your time. Have a wonderful day!

10/10 Excelente

John

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager Michelle , el 18 dic. 2023
Hello John!Thank you so much for staying with us! We are thrilled you enjoyed your stay. Thank you! See you soon.

10/10 Excelente

Rhonda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de General Manager Michelle , el 17 feb. 2024
Hello Rhonda! Thank you so much for staying with us. We appreciate you and hope to see you again soon.

10/10 Excelente

Nia

Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager Michelle , el 25 dic. 2023
Hello Nia!Thank you so much for staying with. We are so happy you enjoyed your stay. We hope you have a great Holiday!

8/10 Bueno

Gloria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel that conveniently located to various stores.
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager Michelle , el 1 dic. 2023
Hello Gloria!Thank you so much for staying with us. We are so happy you enjoyed your stay. We appreciate you and hope to see you again soon.

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved the property this is the third time me and my family have stayed here when we go to VA. The only issue I had was the fitness center, there was only one dumbbell in the fitness center.
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager Michelle , el 28 nov. 2023
Hello Roger!Thank you so much for staying with us! We are in the process of getting new dumbbells and thankful that you let us know the discrepancy. We appreciate you and it hope to see you again. Have a great day!

4/10 Malo

Joseph

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The bed was terrible. Uncomfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager Michelle , el 28 nov. 2023
Hello Joseph! We do apologize that we did not exceed your expectations. We do hope we will let you serve you again in the future.

10/10 Excelente

Dawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean property. Friendly staff. Nice hot breakfast.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager Michelle , el 24 nov. 2023
Hello Dawn!Thank you so much for staying with us! Thank you so much for allowing us to serve you. We appreciate your words and I will share with the staff. See you again soon!

2/10 Terrible

Matthew

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Room dirty . Tv would not work and smoke alarm flashed all night
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager Michelle , el 23 nov. 2023
Hello Matthew. Thank you for staying with us! We will look into your discrepancies. Thank you for time. It was a pleasure to serve you.

10/10 Excelente

Wondwosen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager Michelle , el 23 nov. 2023
Hello Wondwosen.Thank you so much for staying with us. We are so happy you enjoyed your stay. We appreciate you and your words. Have a great day!

10/10 Excelente

Hugh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager Michelle , el 22 nov. 2023
Hello Huge!Thank you so much for staying with we appreciate you! We hope to see you again soon!

8/10 Bueno

Alison

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cookies and mints waiting for you at front desk. Elevator at checkin area. Bed comfortable though soft pillow but you get four on each bed in the two queen bed rooms. Large variety at complimentary breakfast. Convenient to fast food spots and sit down restaurants.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager Michelle , el 20 nov. 2023
Hello Alison!Thank you so much for staying with us. We are so happy you enjoyed your stay. We hope to see you again soon.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place to stay 👌
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager Michelle , el 20 nov. 2023
Hello James!Thank you so much for your kind words. We are so happy you enjoyed your stay. We hope to see you again!