Paseos en kayak

Opiniones de Quality Inn South Lake Tahoe

2.5 out of 5
Quality Inn South Lake Tahoe
4127 Pine Blvd, South Lake Tahoe, CA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 382 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 317 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 146 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 93 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 65 de 1003 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Fernando Mauricio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
E
Respuesta de MP - Guest Relations Manager, el 10 feb. 2024
Hello Fernando, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excelente

Geneyvar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los cuartos son pequeño pero muy limpio y confortbles
Se hospedó 1 noche en enero de 2024
Respuesta de MP - Guest Relations Manager, el 16 ene. 2024
Hello Geneyvar, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bueno

Manuel

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 10 dic. 2023
Hello Manuel, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bueno

Albino

Se hospedó 2 noches en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 19 nov. 2023
Hello Albino, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excelente

Elena

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente para hospedarte con familia
Excelente estancia, habitaciones amplias, limpias, desayuno muy bien. En general todo muy bien.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 17 oct. 2023
Hello Elena, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Francisco

Se hospedó 3 noches en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 7 nov. 2023
Hello Francisco, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bueno

Ascencion

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 3 oct. 2023
Hello Ascension, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bueno

Medith

Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 23 oct. 2023
Hello Medith, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bueno

Gustavo

Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 7 oct. 2023
Hello Gustavo, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excelente

Ruben

Se hospedó 2 noches en agosto de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Ruben, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Aceptable

Fredd

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Ice makers and vendors machines didn’t work, bad and incomplete breakfast comparing with the same brand of hotel in other places. Rooms didn’t have “mountain view” as they promised
Se hospedó 2 noches en junio de 2023
Respuesta de MP - Guest Relations Manager, el 23 jun. 2023
Hello Fredd, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
El hotel esta bien ubicado, un buen desayuno, el desk realmente esta 24 horas. Llegamos a las 2:30 A.M. y el chico de la recepción fue muy amable. No hubo cobros adicionales. La cama es super comfort. La playa esta a 5 minutos caminando. Calificación 10.
Se hospedó 2 noches en mayo de 2023
Respuesta de MP - Guest Relations Manager, el 9 jun. 2023
Hello Valued Customer, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excelente

Genoveva

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen servicio
Se hospedó 1 noche en abril de 2023
Respuesta de MP - Guest Relations Manager, el 25 abr. 2023
Hello Genoveva, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bueno

Aracely

Viaje familiar
Le gustó: Servicio y personal
Good
Se hospedó 1 noche en abril de 2023
Respuesta de MP - Guest Relations Manager, el 25 abr. 2023
Hello Aracely, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bueno

Oscar Javier

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Aceptable
Se hospedó 1 noche en abril de 2023
Respuesta de MP- Guest Relations Manager, el 18 abr. 2023
Hello Oscar, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excelente

Marvin S

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de MP - Guest Relations Manager, el 8 may. 2023
Hello Marvin, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 Aceptable

Diego

Se hospedó 1 noche en marzo de 2023
Respuesta de MP- Guest Relations Manager, el 17 abr. 2023
Hello Diego, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excelente

Manuel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente estancia
Muy buen servicio y ayuda del personal, muy amables. El desayuno estaba bueno
Se hospedó 1 noche en enero de 2023
Respuesta de Sincerely, MP - Guest Relations Manager, el 4 feb. 2023
Hello Manuel, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excelente

Ivania

Se hospedó 1 noche en enero de 2023
Respuesta de Maria , el 18 ene. 2023
Thank you for your feedback we are glad you enjoyed your stay with us.

2/10 Terrible

carlos

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Pues no deben de anunciarce en Expedia si no tienen servicio
Se hospedó 1 noche en diciembre de 2022
Respuesta de Maria, el 19 dic. 2022
Pues puede ser mas claro a que tipo de servicio?El dia domingo Toda la ciudad de Lake Tahoe No Tenia Luz por la tormenta de nieve No sabemos si se refiere a esto

10/10 Excelente

Cristian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente atención de los empleados
Se hospedó 1 noche en agosto de 2022
Respuesta de Annie , el 23 ago. 2022
Dear Christian,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Aceptable

Maria

Viaje familiar
😏
Se hospedó 1 noche en agosto de 2022
Respuesta de Mike , el 15 ago. 2022
thank you for your feedback

8/10 Bueno

Maria

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Me gustó que está cercas del lago y puedes caminar al centro de la ciudad.. lo que no me gustó que el cuarto estaba muy escondido no tenía mucha vista.. gracias
Se hospedó 2 noches en junio de 2022
Respuesta de Front Desk , el 28 jun. 2022
Thank you for staying at the Quality Inn we hope to see you again!

8/10 Bueno

Claudia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was basic but clean and confortable. Good complimentary breakfast. The girl at the front desk very helpful and friendly. It's a good option if you're traveling on a budget.
Se hospedó 1 noche en mayo de 2022
Respuesta de mike mand, el 21 may. 2022
Thank you for taking the time to give us your feedback. we are glad you enjoyed your stay with us. we hope to see you on your next visit to Lake Tahoe.

8/10 Bueno

Guillermo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Maria, el 8 may. 2022
Thank You For Your Feedback

10/10 Excelente

Anais

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Agradable
Se hospedó 1 noche en abril de 2022
Respuesta de Front Desk, el 13 abr. 2022
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

8/10 Bueno

Sidar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta muy bonito y familiar y limpio
Se hospedó 1 noche en marzo de 2022
Respuesta de Front Desk, el 13 abr. 2022
Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Carmen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Erick

Se hospedó 1 noche en agosto de 2021

4/10 Malo

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Hotel sucio, habitación incómoda, ni siquiera tiene closet, alfombra muy sucia, baño sucio e incómodo. No me gustó para nada.
Se hospedó 2 noches en julio de 2021
Respuesta de Maria., el 9 ago. 2021
Lo Sentimos Y Si Nuestras Habitaciones Si Tienen Closet. Si Su Habitacion No Estaba Nada Comoda Nos Pudo Avisar En La Oficina Para Poder Ayudarle.

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en junio de 2021
Respuesta de Maria, el 10 ago. 2021
Thank you for your feedback.

8/10 Bueno

Najib

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen lugar, buena ubicación y excelente precio
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Ashley

Viaje familiar
Le gustó: Limpieza
Nothing
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Don

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff. Convenient location
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 20 may. 2024
Hi Kathy! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Excelente

Jasdeep Kaur, Jandiala Guru

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
King room was really good. Loved my stay
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 20 may. 2024
Hi Jasdeep Kaur! We're thrilled to hear that you enjoyed your stay in the King room! Providing comfortable and enjoyable accommodations is our priority, and we're delighted that we could meet your expectations. Your satisfaction is important to us, and we appreciate your positive feedback. Should you ever find yourself in the area again, we would be delighted to welcome you back for another excellent stay. Thank you for choosing us, and we look forward to the opportunity to host you again in the future.

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good check in service
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 20 may. 2024
Hi David! We're delighted to hear that you had a positive check-in experience. Providing efficient and friendly service is a priority for us, and we're glad that our team was able to assist you promptly. Your satisfaction is important to us, and we appreciate your feedback. Should you have any further needs or questions during your stay, please don't hesitate to reach out. We look forward to ensuring the remainder of your stay is just as enjoyable.

8/10 Bueno

Elizabeth

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Staff was friendly and professional. Location was great. Bathroom needs a little care.
Se hospedó 2 noches en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 20 may. 2024
Hi Elizabeth! Thank you for recognizing the friendliness and professionalism of our staff, as well as the great location of our property. We apologize for any inconvenience caused by the condition of the bathroom not meeting your expectations. Ensuring all aspects of our accommodations meet high standards is important to us, including the maintenance of our bathrooms. Your feedback will be shared with our housekeeping and maintenance teams to address any areas in need of improvement promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory stay in the future.

8/10 Bueno

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was a good size, two queen beds, very comfortable. We had a lovely bathroom with a great shower and large sink. It felt like a newly done space.
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 16 may. 2024
Hi Sarah! Thank you for your positive feedback. We are delighted to hear that you found the room spacious and the beds comfortable. Our team takes great care in maintaining and updating our facilities to ensure our guests have a pleasant and comfortable stay.It is wonderful to know that you enjoyed the bathroom amenities and the overall feel of the newly renovated space. Your satisfaction is our priority, and we look forward to welcoming you back in the future for another enjoyable stay.

8/10 Bueno

ANDRE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Chambre pas trop grande mais nette et propre, tout y est, balcon, clim réversible très efficace. Petit déjeuner offert, très bien. La chambre n’est faite que tous les 3 jours sauf demande expresse. Hôtel « pet friendly », apparemment connu comme tel. Risque élevé de concert de vocalises canines ! Ascenseur très pratique.
Se hospedó 2 noches en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 16 may. 2024
Bonjour ANDRE! Merci d'avoir partagé vos impressions. Nous sommes ravis de savoir que vous avez apprécié la propreté de la chambre, le balcon, et l'efficacité de la climatisation réversible, ainsi que le petit déjeuner offert. Nous comprenons toutefois que la fréquence du service de nettoyage et la présence d'animaux domestiques peuvent être des points de préoccupation. Nous nous efforçons de maintenir un environnement confortable pour tous nos clients, et nous regrettons toute gêne occasionnée par le bruit.Vos commentaires sont précieux pour nous, et nous les utiliserons pour améliorer nos services. Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous offrir une expérience encore meilleure.

10/10 Excelente

Saurabh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 16 may. 2024
Hi Saurabh! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.

6/10 Aceptable

Frank

Le gustó: Servicio y personal
being charged after I had paid for my stay. I was charged 60 dollars for pets and 6 dollars for I’m not sure. Was not advised at checkin I was being charged extra money. Dogs being left unattended in rooms barking, while owners are out on the town. Guests parking in NO Parking zones making it next to impossible to leave, no staff enforcing the rules.
Se hospedó 2 noches en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 16 may. 2024
Hi Frank! Thank you for bringing these issues to our attention. We sincerely apologize for the unexpected charges and for any inconvenience this may have caused. Our policy is to inform guests of all fees at check-in, and we regret that this was not properly communicated to you. We will review our procedures with the front desk team to ensure transparency and clarity in the future.Additionally, we apologize for the disturbances caused by unattended pets and the parking issues you encountered. Your feedback will be shared with our management team to address these concerns and enforce our policies more effectively. We appreciate your feedback, as it helps us improve our services and ensure a more pleasant experience for all our guests.

2/10 Terrible

Azeb

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 16 may. 2024
Hi Azeb! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.

10/10 Excelente

Luke

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 16 may. 2024
Hi Luke! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.

10/10 Excelente

Baimin

Good price, they have kitchen and ice machine
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 20 may. 2024
Hi Baimin! We're pleased to hear that you found our pricing reasonable and that you appreciated the convenience of having a kitchen and ice machine available during your stay. Providing value and amenities that enhance our guests' experience is important to us, and we're glad that these aspects met your expectations. Should you require any further assistance or amenities during your stay, please don't hesitate to let us know. We hope you continue to enjoy your time with us and that we exceed your expectations in every aspect of your stay.

8/10 Bueno

Hannelore

Viaje familiar
Le gustó: Limpieza y servicio y personal
Easy to walk to shops restaurants
Se hospedó 2 noches en abril de 2024
Respuesta de CC - Guest Relations Manager, el 11 may. 2024
Hi Hannelore! We're glad to hear that you found our location convenient for exploring shops and restaurants on foot. Providing easy access to local attractions and amenities is important to us, and we're thrilled that you were able to enjoy the nearby establishments. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another wonderful visit in the future. Thank you for choosing to stay with us!

8/10 Bueno

Alexander

Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Low water pressure but good breakfast and very affordable for being close to statline
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 11 may. 2024
Hi Alexander! We're glad to hear that you enjoyed our affordable rates, convenient location near the state line, and the good breakfast during your stay. However, we apologize for the inconvenience caused by the low water pressure. Your feedback is valuable to us, and we'll look into addressing this issue to ensure a more comfortable experience for our guests in the future. If there's anything else we can do to improve your stay next time, please let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon. Thank you for choosing to stay with us!

8/10 Bueno

Santhosh

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager, el 11 may. 2024
Hi Santhosh. I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.

2/10 Terrible

Angelina

Viaje en pareja
Nothing unique, woman at desk wasn’t very helpful. Told several times we need to call ahead if booking a room with a view to ensure they actually have it. Same with hot tub, which is completely out of order.
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 6 may. 2024
Hi Angelina. We apologize for the lack of uniqueness during your stay and for any inconvenience caused by the unavailability of certain amenities, such as rooms with a view and the hot tub being out of order. Your feedback regarding the staff's assistance and communication will be addressed with our team to ensure better service in the future. We understand your frustration and appreciate your understanding. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly. We hope to have the opportunity to provide you with a more satisfactory experience in the future.