Vista frontal de la propiedad

Opiniones de Country Inn & Suites by Radisson, Sparta, WI

2.5 out of 5

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 26 de 88 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 23 de 88 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 27 de 88 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 88 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 88 opiniones" "

7.2/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

7.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Victoria, Portage

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The property lacked maintenance up keep for simple items like a screw in the bathroom towel bar coming out and ceiling tiles in pool room missing. Come on- show some pride! The clerk who checked us in was super friendly and helpful.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Priya

Se hospedó 2 noches en abril de 2024
Respuesta de Lindsey, el 3 may. 2024
Thank you for staying with us at our Country Inn and Suites of Sparta. We loved having you here and hope to see you again soon.

10/10 Excelente

Amber

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We got lucky I think and were one of very few people staying there the night we did. The staff was excellent, breakfast was hot and the pool and hot tub were perfect.
Se hospedó 1 noche en abril de 2024
Respuesta de Lindsey, el 12 abr. 2024
We are so glad you came to stay with us and enjoyed your stay! Please come and stay with us again next time you are in the area! We look forward to seeing you!

2/10 Terrible

Gage

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Aweful
Se hospedó 1 noche en febrero de 2024
Respuesta de Lindsey, el 12 abr. 2024
Thank you for taking the time to let us know about you experience, Gage. We hope with some recent improvements that your next stay will be better.

6/10 Aceptable

Richard, Seymour

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Lindsey, el 12 abr. 2024
We appreciate you taking the time you review your recent stay. Please come and stay with us again next time you are in Sparta-we would love to see you again!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Country inn staff, el 23 feb. 2024
Dear valued guest, we are glad that you enjoyed your stay with us. We hope to see you again in the future.

8/10 Bueno

Thomas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Country inn staff, el 23 feb. 2024
Dear valued guest, we are glad that you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excelente

JEFF, WEBSTER

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Country inn staff, el 23 feb. 2024
Dear valued guest, we are glad that you enjoyed your stay with. We hope to see you again in the future.

4/10 Malo

Tera

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
We checked into our room at 9pm on Friday evening. Upon walking in I felt like the room looked dirty. Bed was made, new towels, linens, etc. However the floor was absolutely disgusting. I immediately went to the front desk and told the assistant
Se hospedó 1 noche en enero de 2024
Respuesta de Country inn staff, el 23 feb. 2024
Dear valued guest, we are sorry to hear that you did not enjoy your stay with us. we have forwarded your concerns to appropriate department and will be taking corrective measures to improve. We hope to see you again in the

8/10 Bueno

Joseph

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Country inn staff , el 23 feb. 2024
Dear valued guest, we are glad that you enjoyed your stay with. We hope to see you again in the future.

6/10 Aceptable

MANDY

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Country inn & suites staff, el 13 ene. 2024
Dear valued guest, we are glad that you enjoyed your stay with us while also sad that we could not earn a rating close to a 5 star. Please allow us another chance to serve you better and outperform previous time. We hope to see you again in the future!

10/10 Excelente

Tyler

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Country inn & suites Staff, el 31 dic. 2023
Dear valued guest, we are glad that you enjoyed your stay with us! We hope to see you again in the future!

10/10 Excelente

ana

Se hospedó 2 noches en diciembre de 2023
Respuesta de Country inn staff, el 27 dic. 2023
Dear valued guest, we are glad that you enjoyed your stay with us. We hope to see you and serve you guys again in the future!

10/10 Excelente

Marcie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Country inn staff, el 27 dic. 2023
Dear valued guest, we are glad that you enjoyed your stay with us! We hope to see you again in the future!

6/10 Aceptable

Stephen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Country inn staff, el 27 dic. 2023
Dear valued guest, we are disappointed as we could meet your expectations for a 5 review. Please allow us another chance to serve and we will be glad to earn a 5 star.

10/10 Excelente

Peter

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am a traveling nurse who works nights and the staff are flexible with early check in or a late check out which is GOLD for night shifters not wanting to pay for extra nights.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Country inn Staff, el 27 dic. 2023
Dear valued guest, we are glad that you enjoyed your stay with us. We love being flexible with our policies in order for our guests to feel like home. We hope to see you again in the future!

8/10 Bueno

Rosalie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Our room heater wasn't on and it was a brisk 23 outside and 40 in our room. The side door to outside didn't close. We were in rm 120.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Country inn & suites Staff, el 31 dic. 2023
Dear valued Guest, we are sorry that we were not able to meet the expectations during your stay. Please allow us second chance to serve you since we have fixed the mistake during your first stay.

4/10 Malo

Alan

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Carpet filthy, ceiling repairs bad, toilet so loose it rocks, room door had to be pulled to latch, outside side door didn't close to latch. Sleep with one eye open. Breakfast was good, check in good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Country Inn Staff, el 16 nov. 2023
Dear valued guest, please allow us to apologize for the inconveniences you had to face at our property. we just took over the property and we have planned a major renovation this winter where we will fix all of the mentioned issues. We hope to see you again in the future and show how wonderful we have made this place into.

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was absolutely fine. It was quiet and the room was comfortable and clean. The hostess was friendly and helpful. The breakfast area was great. I just wish hotels would find better quality sausage links. They are the worst and all hotels serve them. Ugh!
Se hospedó 1 noche en octubre de 2023
Respuesta de Country inn & Suites staff, el 30 oct. 2023
Dear valued guest, we are glad that you enjoyed your stay with us! We hope to see you again in the future!

6/10 Aceptable

Melissa

Se hospedó 1 noche en octubre de 2023
Respuesta de Country inn & Suites staff, el 31 dic. 2023
Dear valued guest, we are glad that you enjoyed your stay with us. We hope to see you again in the future!

6/10 Aceptable

Sherry, Spring Valley

Viaje de negocios
My bed was not made very well. The skirt around the bottom was half tucked in and half out. Carpet was stained and needed replacement. The pillows were small for a king size bed.
Se hospedó 1 noche en octubre de 2023
Respuesta de Country inn & Suites Staff. , el 26 oct. 2023
Dear valued guest, please allow is to apologize about the housekeeping not making the bed right and we are aware about the carpet issues. We took over in July and were not able to change it due to busy summer season but let me assure you that we have a planned renovation during this slow winter months and we will be charging the carpets as well during that period. We hope to see you again in the future!

6/10 Aceptable

Joan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Country inn & suites staff, el 25 oct. 2023
Dear valued guest, we are glad that you enjoyed your stay with us. But we are also sad to see that we were not able to score 10/10 please let us know where we could improve and we would be glad to have you again in the future and get a 10/10 score!

6/10 Aceptable

christa

Viaje familiar
Le gustó: Servicio y personal
Pool
Hotel was nice good location. I didn’t like that it was so dark in pool area and the hot tub made strange noise. I would not use. Also need new doors on room hard to open
Se hospedó 1 noche en octubre de 2023
Respuesta de Country Inn & Suites staff , el 23 oct. 2023
Dear Valued Guest Christa, we are glad that you enjoyed your stay with and please also allow us to apologize about the issues you faced like pool being dark and jacuzzi has always been that way we are sorry that the sound threw you off and you were not able to enjoy it due to that. We have planned renovation during winter time where we will make sure included the door issues you faced and will replace the doors. We would love to see you again in the future!

6/10 Aceptable

joseph

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The outside of the hotel was beautiful but the room was severely dated and not clean. Carpet was terrible. Not sure what the other rooms look like but ours was not good.
Se hospedó 1 noche en octubre de 2023
Respuesta de HP, el 22 oct. 2023
We're glad you appreciated the exterior of our hotel. We apologize for the condition of your room and the cleanliness issues you encountered. Your feedback is essential, and we'll work to address these concerns to ensure a better experience for our guests. Thank you for sharing your thoughts, and we hope you'll consider giving us another chance in the future.

8/10 Bueno

Karl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The basis, towels, coffee, fridge and microwave, were complete, plentiful. Amenities are superior for this class.
Se hospedó 1 noche en octubre de 2023
Respuesta de HP, el 22 oct. 2023
We're delighted to hear that you found our basic amenities, including towels, coffee, fridge, and microwave, to be complete and plentiful. It's wonderful to know that you consider our amenities to be superior for our class of hotel. We appreciate your positive feedback and look forward to hosting you again in the future. Thank you for choosing our hotel!

6/10 Aceptable

David

Le gustó: Servicio y personal
I look forward to the cookie! The breakfast was a very good diversity.
Se hospedó 1 noche en octubre de 2023
Respuesta de Country Inn & suites Management , el 17 oct. 2023
Dear valued guest, We are glad that you loved our cookies and breakfast. Please allow us to apologize as well for the 2 star ratings that we were not able to get. We hope to see you again and exceed our previous ratings.

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Servicios y condiciones de la propiedad
We came to shop on the Amish farms. Motel close to Cashton great people and very comfortable. We would come back again
Se hospedó 2 noches en octubre de 2023
Respuesta de Country inn & suites staff, el 17 oct. 2023
Dear Valued Guest, We are glad that you enjoyed your stay with us at Country inn & suites in Sparta. We would love to have you with us as well! Never hesitate to give us a call at property and we will gladly book your next stay with us!

6/10 Aceptable

Karen

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
We were given the wrong room.. then given a different and smelt horrible like smoke… did not have a iron or blow dryer. The THIRD room was o.k. But had a slight smell. We opened windows all night. Very old looking. Did not eat breakfast. Carpet and flooring very outdated. We were there for a wedding. Friends did not have lights working in their bathroom. Sink dripping and one the power blew the breaker when they turned on their blow dryer.
Se hospedó 1 noche en octubre de 2023
Respuesta de Country Inn & Suites STaff, el 30 oct. 2023
Dear valued guest, we are sorry that your stay with us did not meet your expectation. We took over in June and we have planned major renovations during this winter and we would for you to give us another change in the future

2/10 Terrible

Michael

Se hospedó 1 noche en octubre de 2023
Respuesta de Country Inn & Suites Staff, el 30 oct. 2023
Dear Valued Guest, We are sorry that we could not exceed your expectations. Please give us another chance to serve you best and exceed your expectations in future.

8/10 Bueno

CHRISTINA

Se hospedó 1 noche en septiembre de 2023
Respuesta de Country Inn & suites Staff , el 17 oct. 2023
Dear valued Guest, We are glad that you enjoyed your stay with us! Our staff thrives on the positive feedback they get from our guests and it motivates them to keep out-performing themselves each time! We hope to see you again in the future!

10/10 Excelente

Joseph

Se hospedó 1 noche en septiembre de 2023
Respuesta de Country inn & suites Management. , el 17 oct. 2023
Dear valued Guest, We are glad that you enjoyed your stay with us! Our staff thrives on the positive feedback they get from our guests and it motivates them to keep out-performing themselves each time! We hope to see you again in the future!

4/10 Malo

Jon

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This is an older hotel. Given that they could keep it up a little better. The curtain was falling off, toilet seat super loose, drain in the tub was broke. There was some cleaning issues as well. The manager looked at all my concerns and made notes where to correct. He then caught me in the parking lot and called me in to give me a refund which I never even asked for.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Country Inn & Suites staff, el 17 oct. 2023
Dear valued Guest, We are sorry that We could not exceed your expectations. We have taken action against this and have fixed all the issues and we have planned upcoming renovation this winter as well were we will update all other major issues which we were not able to during the summer times.

10/10 Excelente

Billie

Se hospedó 1 noche en septiembre de 2023
Respuesta de HP, el 22 oct. 2023
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience at our hotel. We're committed to providing the best service and amenities, and we're delighted that you enjoyed your stay. Your feedback is greatly appreciated, and we can't wait to welcome you back for another outstanding visit!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room was a little small but it worked for one night
Se hospedó 1 noche en septiembre de 2023
Respuesta de HP, el 22 oct. 2023
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience at our hotel. We're committed to providing the best service and amenities, and we're delighted that you enjoyed your stay. Your feedback is greatly appreciated, and we can't wait to welcome you back for another outstanding visit!

6/10 Aceptable

Tom

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 22 oct. 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.

4/10 Malo

William

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The door had obviously been kicked in and not really repaired. If I was with my family I wouldn’t have stayed there.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 22 oct. 2023
We apologize for the condition of the door during your stay. Your comfort and safety are important to us, and we take your feedback seriously. We'll investigate the issue and ensure that necessary repairs and improvements are made promptly to provide a better experience for our guests. Thank you for bringing this to our attention.

8/10 Bueno

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room size is tiny. Facility is fine. Staff wonderful. Particularly Kitzy!
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 22 oct. 2023
We're pleased to hear you had a positive experience with our wonderful staff, especially Kitzy. While the room size may have been smaller than expected, we're glad you found our facility to be fine. Your feedback is appreciated, and we look forward to welcoming you again for another enjoyable stay. Thank you for choosing our hotel!

6/10 Aceptable

Nanci

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
I love the home feel of it but I had to wait for roughly ten minutes before someone came to check me in and the same thing for checking out.
Se hospedó 1 noche en septiembre de 2023
Respuesta de James, General Manager, el 8 sept. 2023
Thank you for the compliments on the home décor. I apologize for a guest services specialist not being instantly available. I have addressed that with the staff.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value!
Nice quaint hotel, convenient to an event we were attending outside Sparta, WI-- staff was super friendly and helpful. Breakfast was good as well w/ quite a few hot and cold options.
Se hospedó 1 noche en septiembre de 2023
Respuesta de James, General Manager, el 8 sept. 2023
Thank you for the great feedback. We love making guests happy.

6/10 Aceptable

Tiffany

Le gustó: Limpieza y servicio y personal
Nice spot to stay in Sparta. Only complaint is that the ice machines were all broken. They provide cookies at check-in and the room was clean. Rocking chairs in front are nice too.
Se hospedó 1 noche en septiembre de 2023
Respuesta de James, General Manager, el 8 sept. 2023
Thank you for the review. I apologize for the ice machine inconvenience. That issue has been resolved.

6/10 Aceptable

Douglas

Viaje en pareja
A place to sleep
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 22 oct. 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.

6/10 Aceptable

Cheryl

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 22 oct. 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.

4/10 Malo

Brian

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When we entered the room, we were immediately hit with the very bad smell of the room. The floor boards made a very LOUD noise when we walked across the room. The top white bed covering had big black marks/stains on it. Before settling into our room, we checked out another room, and it had a worse smell than the first room. We are sorry to say there was not much positive to say about our stay.
Respuesta de General Manager, el 22 oct. 2023
We apologize for the negative experience you had during your stay. The issues you mentioned with room odor, noisy floorboards, and stained bed covering are not reflective of the standard we aim to provide. We take your feedback seriously and will address these concerns to ensure a more pleasant experience for our guests. Thank you for bringing these issues to our attention, and we hope you might consider giving us another chance in the future.

8/10 Bueno

Bonnie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were all very nice! The pool, hot tub and breakfast was very nice. We rented a room with two queen size beds. This was the smallest room I have ever stayed in. I had to crawl over the bed to get to the heater and air conditioner.
Se hospedó 1 noche en agosto de 2023
Respuesta de Country Inn & suites, Sparta. ( Management) , el 15 ago. 2023
Dear valued guest, We are glad that you enjoyed your stay with! We thrive on serving our guests and hear that they have enjoyed our hospitality during their stay. It also motivates our staff to go above and beyond to serve our guests. We hope to see you again in the future!

8/10 Bueno

Casey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was clean, staff was very friendly, exterior of the property was nicely renovated, the interior (rooms) were dated through.
Se hospedó 1 noche en agosto de 2023
Respuesta de Management ( country inn & suites), el 15 ago. 2023
Dear valued guest, we are glad that you enjoyed your stay with! We hope to see you again in the future

10/10 Excelente

Daniel

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 22 oct. 2023
Thank you for your fantastic 5-star review! We're thrilled to know you had such a great experience during your stay. We strive to provide the best service and amenities for our guests, and your positive feedback is greatly appreciated. We can't wait to welcome you back for another outstanding visit!

10/10 Excelente

Deb

Le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023
Respuesta de James, General Manager, el 3 ago. 2023
Thank you for the great review. We love exceeding expectations. Thanks for being a 5-start guest yourself.

10/10 Excelente

Cheyenne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Stay!
I stayed for one night to be close to a race I was running and the manager was so wonderful. He even went as far as instructing his staff to have some grab and go items out earlier for breakfast to accommodate the runners leaving at 5 am. The room was clean, quiet and everything I needed for comfort. The manager was super accommodating and friendly, the breakfast spread was DELICIOUS. I am so glad I stayed here.
Se hospedó 1 noche en julio de 2023
Respuesta de James, General Manager, el 26 jul. 2023
Thank you so much for the great review. We loved having you at the property and it is guests like yourself that keep us motivated and focused to provide the best hospitality experience.

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place is very nice and close to interstate. Only reason i gave it a 4 was because SPA was not working. Pool was very cold.
Se hospedó 1 noche en julio de 2023
Respuesta de James, General Manager, el 17 jul. 2023
Thank you for the review. I'm thrilled you found the staff welcoming. Happy to report, the jacuzzi is being repaired today.