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Opiniones de Art Hotel

4 out of 5
Art Hotel
Ulica Sloboda 41, Split

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 73 de 120 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 29 de 120 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 120 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 120 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 120 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

9.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Neptali

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena ubicación
Se hospedó 2 noches en octubre de 2022
Respuesta de Front Office Manager, el 15 oct. 2022
Dear Neptali,Thank you for the feedback,We appreciate it very much.Looking forward to greeting you againBest regardsf rom entire Team

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen trato del personal, buena ubicación y muy lindo hotel respecto a los de la zona.
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Sebastián

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2018
Respuesta de Art hotel, el 10 oct. 2018
Dear Sebastian, Thank you for rating us. We hope you enjoyed your stay with us and to see you next year. Best regards Art Hotel team

10/10 Excelente

Martin, Ottawa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well done, thanks for having us!
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanja, el 21 may. 2024
Hi Martin, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our Art Hotel Split. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

6/10 Aceptable

Murad

Viaje en pareja
No le gustó: Limpieza y servicios
Breakfast is ok bread was cold toaster was not working asked to toast the bread she said sorry this it we can’t do it breakfast only*
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanja, el 21 may. 2024
Dear Murad,Thank you for sharing your experience. However, the language barrier seems to have caused you to not understand the soulution offered. We simply switched the toasters used for breakfast. We hope you understand.Kind regards from team

10/10 Excelente

Maxine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel in a quiet location about 15 min walk from the old town. There is a bus stop nearby and shops, a few restaurants & bars. Our room was very big (one extra large king bed and one single bed) and the bathroom was huge, but the bath was very narrow. We had a balcony too. We enjoyed the breakfast, there was a good variety of food. When we left too early for breakfast the hotel provided a packaged lunch which was ready and waiting when we left at 6.45 am. Staff were all very friendly, and great customer service from reception.
Se hospedó 4 noches en abril de 2024
Respuesta de Sanja, el 15 abr. 2024
Dear Maxine, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your stay at Art Hotel. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"

10/10 Excelente

Mariam

Le gustó: Servicio y personal y condiciones de la propiedad
This hotel is about a 15-18 minute walk from city center so we spent a lot of time there. The location is clean and the room was spacious.
Se hospedó 2 noches en octubre de 2023
Respuesta de Sanja, el 18 nov. 2023
Dear Mariam,Thank you for staying with us and for sharing details about your stay, we valuate and appreciate your contribution.Kindest regards from entire Team.

10/10 Excelente

Michel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hôtel rénové tout est neuf et de toute beauté belle piscine sur le toit ,15 minutes de marche des restaurants et des boutiques.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Aceptable

Carlos F

Para poucos dias de turismo, ok.
Boa localização. Bom café da manhã. Conforto ok.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excelente

Gordon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good welcome, efficient reception, excellent cleanliness and provision of toiletries, etc. Evening meal service a bit slow.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sales Manager, el 9 oct. 2023
DearGordon, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excelente

Roger Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the rooftop pool, terrace and views.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear Roger,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Bueno

Jenith

Se hospedó 2 noches en septiembre de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear JEnithThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the guided docent tour through our museum galleries. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 Malo

David

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear Guest. Thank you for rating your experience. I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 Excelente

Luiz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean, rooms are big and breakfast os excellent
Se hospedó 5 noches en agosto de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear Kuiz I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

2/10 Terrible

Vaishakh

Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Sanja, el 22 ago. 2023
Dear Vaishakh,Thank you for this detailed review where you explained all with arguments. Oh, sorry, missed out the part where you actually did not explain anything. However, allow me to compensate on this extremely useful review.You have booked 2 BUDGET rooms. Budget room indicates that the room is basic and smaller, which, if one has reading and comprehending abilities, might see the size and see if it suites your needs. Otherwise, when one wants COMFORTABLE room, one bookes that room type. Oh, and I am so sorry that your 16 year old children were 5 meters away, we do hope that those small babies did not suffer their parents distance.Thank you anyway for this great insight. uch appreciated. Kindest regards on behalf of my terrorized and undervaluated Staff Team for you and your family who spent half of their stay on front desk.We even thought about hiring you.

10/10 Excelente

Zora

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel. Location is a short walk from old town.
Se hospedó 2 noches en agosto de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear Zora,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the guided docent tour through our museum galleries. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Olivier

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le petit déjeuner était excellent et copieux avec grand choix au niveau du buffet. Dommage qu’il n’y ait pas de jus d’orange « maison ». En dépit des doubles fenêtres on entendait le bruit des véhicules ce qui est un peu gênant pour s’endormir.
Se hospedó 1 noche en agosto de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear OlivierThank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the menu and food. Unfortunately, the location of hotel is very central, so not to be done about it. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.Sincerely,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Classy hotel with great quiet location
We stayed five nights at Art Hotel and were not disappointed 😊 The location was great (at least for us) - some 10mins to walk to the old town meaning the hotel was away from the busy & party locations. Some nice cafes and a short run to a nearby park. Best was the breakfast and the rooftop pool. Breakfast had plenty selection even for us as vegetarians and included both hot, cold, sweet and savory selection. The rooftop pool then had two levels for sunbeds and pools & jacuzzis. When we were there around 3-6pm there was plenty of space but dunno how busy it gets during daytime. We also tried the gym (nice and good basics in place) and the wellness area (sauna did not work, jacuzzi there only for winter season but the turkish sauna/bath was nice). Where Art Hotel could really improve on is sustainability. For example - In many hotels it starts to be a standard that if you leave your towel hanging (vs on the floor) it means you want to keep using the same towel. Also while cleaning the room they had thrown away the opened soap multiple times - the same soap would’ve gone for the whole stay easily :) Recycling, info about food waste, reminder to switch off the lights… small things could go a long way!
Se hospedó 5 noches en agosto de 2023
Respuesta de Sanja, el 22 ago. 2023
Dear Guests,First and foremost, thank you very much for this insight, this is a detailed and quite observing review, I indeed appreciate it, and some things(for eg. soap) we did not notice, so it is always good to listen, we tend to learn and grow.And when it comes to sustainability-we share your point of view.Thank you once again and we wish to welcome you once again some day!Kindest regards on behalf of entire Team

2/10 Terrible

Gunnar

Se hospedó 3 noches en julio de 2023

10/10 Excelente

Clasina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Een fantastisch hotel op loopafstand van het mooie centrum van Split. Hartelijke mensen, zeer vriendelijke bediening. Uitstekende keuken voor ontbijt en diner. Genieten in het zwembad boven op dak hotel. Receptie personeel ook zeer behulpzaam. Zeer goede hygiëne.
Se hospedó 7 noches en julio de 2023

10/10 Excelente

Carolin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en julio de 2023

10/10 Excelente

Katjusha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Dion, Lake Zurich

Se hospedó 5 noches en julio de 2023

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We will come back !
Really nice hotel , perfekt location , you can walk to everything in Split. Very nice roof pool with plenty of sunbeds, nice after a day by the sea , that you can reach within 20 minuts walk . Delicious breakfast , free parking!.
Se hospedó 3 noches en julio de 2023
Respuesta de Sales Manager, el 9 oct. 2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 Excelente

Alexander

Se hospedó 4 noches en julio de 2023

6/10 Aceptable

Ida

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel Walking Distance To Old Town Split
My 3 day stay at the Art Hotel was very satisfactory, I would give it a overall high rating except for one thing - the water pressure for the shower. If the hotel can make improvement on this, which I'm sure is important to most travellers, to be able to enjoy a nice shower after a long day. Apart from this, I love the amenities especially the infinity pool, and enjoy the delicious buffet breakfast immensely.
Se hospedó 3 noches en junio de 2023

8/10 Bueno

burt

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Lukas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Freundlich, sauber, Lage etwas zu weit weg von der Altstadt
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Michele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close convenient perfect hotel
We were entirely happy with this hotel. The staff is amazing- they went out of their way to help us with taxis, directions, restaurants, reservations and advice on the city. Restaurant around the corner is wonderful. Easy 10 min walk to the old town. Room itself is large, clean bed is comfortable and bathroom spotless. Breakfast was fabulous and the dining area great with the open large windows. We had a car and parking was available but get there early. Quiet area at night. Highly recommend.
Se hospedó 3 noches en junio de 2023

6/10 Aceptable

Skender

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Satish & Snehal

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Conveniently located, staff helpful, good service. We requested and received packed breakfast to go when we had early morning departures.
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Anne Sophie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Personnel parlant francais, sympathique et arrangeant. Relativement proche du centre mais aucun point d’intérêt à proximité. Entretient de la chambre juste correct pour un 4 étoiles.
Se hospedó 3 noches en mayo de 2023

4/10 Malo

NUNCIO

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
I would not recommend this hotel to partygoers. The pool and hot tub closes at 8 PM. What the hell. Definitely they’re not here to accommodate the people staying at the hotel. They were continuously doing maintenance around the building and pool area. Surrounding area was not in good condition.
Se hospedó 3 noches en mayo de 2023
Respuesta de Sales Manager, el 2 jun. 2023
Dear Nuncio,Thank you for sharing your insight. However, it would be great if you considered that pool and hot tub are situated above and next to hotel rooms. Although it may seem strange to you, there are people who would like to sleep, and if we allow after hours, then we get complaints about the noise. So, if oyu consider that not everyone came to party, but to relax and sleep as well, it makes sense that we reduce the possibility of noise.And a tip for you as well, google street view is an excellent way of checking the surrounding area. Which we cannot alter or affect, yet somehow youve managed to pin it to us as well.We do hope our generosity in not charging the extra nights you have booked by mistake came as a reward for this great review.

8/10 Bueno

Madhuri

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel had good breakfast. Room was small. Walkable to city center. Staff was helpful. One night water started leaking from the ceiling in the bathroom but they sent a technician and fixed it immediately.
Se hospedó 3 noches en mayo de 2023

6/10 Aceptable

Kirstin

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

NORMA, RENO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We only stayed one night but it was a great location. Only 15 min walk to the Old Town of Split. The breakfast that was included with the room rate was great. Definitely will stay here again.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Valérie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Voyage avril 2023
Voyage en couple au mois d'avril.Tres bon accueil, personnel serviable et à l'écoute. Hôtel très propre, petit déjeuner excellent avec un choix variés. La chambre est très bien sauf la vue du balcon qui donne sur des habitations. Spa très bien. Plusieurs machines qui ne fonctionnaient pas dans la salle de fitness sinon très bien. Nous avons tout de même passé 2 nuits catastrophiques dû à la présence d'un groupe de jeunes qui avaient décidé de faire la fête dans l'hôtel. Nous déplorons également un bruit pénible (bourdonnement) présent la nuit . Hôtel très bien situé pour visiter split et ses environs.
Se hospedó 7 noches en abril de 2023

10/10 Excelente

Ana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personnel très accueillant, bon emplacement et une magnifique chambre.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Ian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean new feel hotel, staff very friendly and helpful. Nice breakfast. Location USA but a 20 min walk to Riva / Port and old town where all the restaurants are. Plenty if places to stop on the way. Roof top infinity pool and two hot tubs were nice .
Se hospedó 3 noches en octubre de 2022
Respuesta de Front Office Manager, el 17 oct. 2022
Dear Ian,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Art Hotel Split Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards from entire Team!

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable and clean staff were very helpful and the breakfast was very good. Would definitely stay again
Se hospedó 3 noches en octubre de 2022
Respuesta de Front Office Manager, el 13 oct. 2022
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bueno

Maria

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is very clean and decorated beautifully. Bed was comfortable and rooms were spacious. Our first room was a sea view with a balcony, espresso maker and other small touches which made it great. Unfortunately, the lock on the door broke and we had to move to another room. No longer had a sea view but the staff was nice and gave us money back on the new room which was still quite nice. The breakfast buffet is extremely nice with plenty of options to chose from. Rooftop pool and bar are beautiful. The gym is disappointing. Cheap machines, some unusable and no free weights. The surrounding area although safe, is old with some unsightly graffiti which seems to be all over Split. Otherwise, nice property. I would stay there again.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Front Office Manager, el 6 oct. 2022
Dear Maria, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We will certainly invest in gym renovation, it was planned for this winter.Best regards from our Team

10/10 Excelente

François

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un bon choix pour Split
Bon hôtel bien placé et avec sauna, piscine et jaccuzi
Se hospedó 3 noches en septiembre de 2022
Respuesta de Front Office Manager, el 6 oct. 2022
Dear Francois,, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 10/10 as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

10/10 Excelente

Anna

Se hospedó 1 noche en septiembre de 2022
Respuesta de Front Office Manager, el 6 oct. 2022
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Rooftop poo
This hotel has an excellent roof top pool with amazing view over the city. Location is within walking distance from the city centre. Rooms are good size with cute balcony. The breakfast was fantastic and a big plus that it was served from 7-10 o’clock
Se hospedó 1 noche en septiembre de 2022
Respuesta de Sales Manager, el 1 oct. 2022
Dear Guest,Thank you for leaving a great review. We, at Art Hotel, take great pride in looking after details in order to maintain service level on top. Feedbacks as yours lets us know we are on the right path. Best Regards

8/10 Bueno

Janni

Se hospedó 7 noches en agosto de 2022

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only 15 minute walk into the old town of Split. Lovely roof top pool. Friendly reception staff. Very clean.
Se hospedó 4 noches en agosto de 2022
Respuesta de Sales Manager, el 1 oct. 2022
Dear Laura,Thank you for leaving a 5-Stars review. At Art Hotel Split, we continuously strive to serve you better.We are glad that the team has managed to meet your needs during your stay.Looking forward to serving you in the future!Best Wishes

8/10 Bueno

Dipesh

Le gustó: Limpieza, servicio y personal, servicios
The property was overpriced considering it is 15 minutes from the Old Town. Initially the property cancelled my booking the day before because they stated my credit card was not valid, this was because they did not accept Amex and did not let me know this. Once i rebooked and arrived the reception staff were very helpful! The roof top pool is a great feature, but the Jacuzzi was not working
Se hospedó 2 noches en agosto de 2022
Respuesta de Sales Manager, el 1 oct. 2022
Dear Dipesh,Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At Art Hotel, we strive to provide the best experience we can for our customers.Both jaccuzzies were fully functional all the time, so I am not sure what you mean by not wotking. Maybe you wanted to use them out of operating hours?We are glad that your overall experience was satisfying. Best regards from entire Team

10/10 Excelente

Mojdeh

Se hospedó 1 noche en agosto de 2022
Respuesta de Sales Manager, el 1 oct. 2022
Hello Mojdeh,,Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. Have a greta time ahead!Best regards from entire Team!