Dear Jose ,Thank you for your score and review.

Estimado Orlin,Gracias por su review .

Dear Anthony,Thanks for your rating.

Dear Stephanie,Thank you for taking the time to write a review. We addressed the issues you mentioned with our housekeeping staff.

Estimado Robert,Agradecemos sus comentarios y calificacion.

Thank you for the positive review Ilda! If there were any specific comments about your stay that you'd like to share with us, we'd love to hear them!

Estimado Martin,Gracias por sus comentarios.

Dear Delilah,Thanks for your comments, we value your feedback, it helps us to improve every day to deliver a superior experience for you and other guests in the future.

Estimada Luz ,Gracias por sus comentarios. Son muy valiosos para nosotros.

Brandon, We are sorry to hear that we did not meet your expectations. Feel free to contact us directly to give us direct feedback of what we could have done better to make your stay more enjoyable.

Hello! We are very sorry to hear that we did not meet your expectations. We will take this feedback into consideration for the future.

I hope this note finds you well. We would like to offer our sincere apologizes for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

Thank you for your review! We hope to see you again soon!

Thank you for your review! I'm glad you enjoyed your room and breakfast! We hope to see you again soon!

Thank you for your rating!

Thank you for the postive review Miquel. The entire team appreciates you staying with us and we look forward to your next visit.

Thank you for staying with us. We are glad you enjoyed your stay.

Thank you for your feedback, we apologize about the issue you encountered with the comfort of the bed. Please know that this issue has been resolved so that this does not happen again.

Aracelys, we really appreciate you staying with us and we are so thankful that you enjoyed your stay. We hope to see you again real soon...

Thank you for your feedback! See you again soon!

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, we love the opportunity to again fulfill your lodging needs.

We appreciate your review and apologize for the confusion amongst your reservations. We are glad we were able to work it out for you and look forward to your next visit. Thank you!

Thank you for taking the time to share your review, Arturo. For the health and safety of our employees and guests, we follow the recommended CDC guidelines for cleaning occupied hotel rooms and have space out our servicing to every 4th day. We are more than willing to service your room upon request.

I am very disappointed to hear that you found our service to be below your standards.

We are sorry your stay did not meet expectations.

Thank you for your rating!

Thank you for your feedback.

Dear Marsioly, Thank you for choosing the Best Western, Springfield and for posting a review on our behalf. We hope you will stay with us every time you visit the area. Sincerely, Michael Hammond Asst. Director of Operations

Querido Pedro, Gracias por elegir el Best Western, Springfield y por tomarse el tiempo para publicar una reseña en nuestro nombre. Lamentamos saber que experimentó problemas que tuvieron un impacto negativo en su impresión general. Por favor, quédese con nosotros nuevamente y bríndenos la oportunidad de superar todas sus expectativas la próxima vez. Atentamente, Michael Hammond Asistente director de operaciones

We are sorry you had a bad experience.

Thank you for your rating! I would like to know more about your experience, please contact the hotel directly at your earliest convenience.

Please reach out to me personally at the hotel to discuss your experience.

Thank you for the perfect rating!

Dear Guest, Thank you for your review. I am glad to hear that overall your experience was positive. I would like to apologize for the inconvenience!

Dear guest, thank you for reaching out to us! Please contact Expedia to correct the issue mentioned. Let me know if I can be of any assistance.

Dear Jorge, I am so glad to hear that we were able to accommodate all of your lodging needs during your recent visit. We look forward to welcoming you back soon.

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Dear Idelwer, I hope this note finds you well. We would like to offer our sincere apologizes for this bad experience.

Thank you for your rating!

Thank you for your rating!

Thank you for taking the time to comment on your recent experience at the Best Western Springfield. I regret in this instance we did not live to our goal to lead the industry in customer care. We will take your comment as a training opportunity to improve upon our performance. At your service!!

Thank you for staying with us and for your great review, we look forward to seeing you on your next trip. Best western Springfield Team

Dear Guest, Thank you for your comments. All feedback helps us to improve every day.

Dear Sabrina ,Thank you for your review.

Dear Guest, We appreciate your feedback. It helps us to improve every day.

Dear Gunnar, We appreciate the time you took to write a review about your stay.

Dear Nitin, We regretted you were not able to stay at the Hotel so we do not understand how you can post a review. Hope you can stay with us in the future.