Detalle exterior

Opiniones de Fairmont St Andrews

5 out of 5
Fairmont St Andrews
Fife, St. Andrews, Scotland

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 727 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 193 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 1000 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

ignacio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Habitacion acorde al nivel de hotel. No hicimos mucho uso de sus instalaciones ni servicios , en general bien
Se hospedó 1 noche en octubre de 2023
Respuesta de Fairmont St Andrews, el 27 oct. 2023
I am delighted that you enjoyed your stay with us and appreciate you taking the time to post a review. I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Emiliano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Fairmont St Andrews, el 14 sept. 2023
Thank you for taking the time to post a rating following your recent stay with us. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Armando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de J Keating, el 14 oct. 2019
Thank you for taking the time to post a review Armando. I am delighted that you enjoyed your stay with us and hope we will have the pleasure of welcoming you back again soon. J Keating General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience
Great Hotel. Confortable
Se hospedó 2 noches en julio de 2019
Respuesta de J Keating, el 12 ago. 2019
I am delighted that you enjoyed your stay with us and very much appreciate your feedback. I hope we will have the pleasure of welcoming you back again soon. J Keating General Manager

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2019
Respuesta de J Keating, el 7 jun. 2019
Thank you for taking the time to post a rating following your recent stay with us. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again in the future. J Keating General Manager

10/10 Excelente

felix

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Extraordinario hotel
Se hospedó 1 noche en abril de 2019
Respuesta de J Keating, el 15 abr. 2019
Thank you for taking the time to post a rating Felix. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again in the future. J Keating General Manager

10/10 Excelente

Bradley

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely comfortable bed, pillows, and linens.
Se hospedó 1 noche en mayo de 2024
Respuesta de Fairmont St Andrews, el 20 may. 2024
I am delighted that you had such a wonderful stay with us Bradley, and very much appreciate your feedback. I hope we will have the pleasure of welcoming you back again soon.

6/10 Aceptable

ALAN

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Fairmont St Andrews, el 16 may. 2024
We are terribly sorry that you left us disappointed Alan, however without further information we are unable to correctly respond to your concerns.We hope that we may have the opportunity to welcome you back again in the future.

10/10 Excelente

Lucy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing hotel. We had a wonderful stay. The restaurant at the clubhouse was superb with stunning views (lovely that the shuttle takes and picks you up). The bell team charged our electric vehicle which was very convenient. The breakfast was wonderful with excellent choices. Our spa massages were superb. Golf will be on our agenda next time since the courses look great (we played St Andrews this visit).
Se hospedó 1 noche en abril de 2024
Respuesta de Fairmont St Andrews, el 30 abr. 2024
Thank you for your wonderful feedback on your stay. I have passed on your lovely words to our spa, concierge, and restaurant teams.I hope we will have the pleasure of welcoming you back again for some golf next time!

10/10 Excelente

Anna

Se hospedó 2 noches en marzo de 2024
Respuesta de Fairmont St Andrews, el 22 abr. 2024
Thank you for taking the time to post a rating Anna. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Callie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had such a great stay at the Fairmont St Andrews. This might be the nicest most beautiful property we have stayed in. It’s absolutely stunning and everyone that works here is incredibly nice and helpful. The gym is amazing and the breakfast buffet had a ton of options (omelette station was fantastic). This is NOT a walkable property but there is a shuttle that runs until 6pm daily which is about 7min drive to town. You DO need to sign up in advance which is a lesson we learned more than once. They can also call you a cab which is super easy. It’s about $14 each way. You will not regret booking this hotel!
Se hospedó 3 noches en marzo de 2024
Respuesta de Fairmont St Andrews, el 2 abr. 2024
Thank you for your kind words and for choosing Fairmont St Andrews for your stay. We are delighted to hear that you enjoyed our beautiful property, exceptional service from our staff, amazing gym facilities, and the delicious breakfast buffet with various options, including the fantastic omelette station. We appreciate your feedback regarding the shuttle service and the cab arrangement. Please note that signing up in advance for the shuttle is one of our hotel policies to ensure smooth transportation for all guests. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great breakfast
Se hospedó 2 noches en marzo de 2024
Respuesta de Fairmont St Andrews, el 20 mar. 2024
I am delighted that you enjoyed your stay with us Daniel and appreciate you taking the time to post a review. I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very attentive staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Fairmont St Andrews, el 6 mar. 2024
Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our attentive staff. Providing excellent service is our top priority, and we are delighted to hear that our team took good care of you during your stay.If you have any further comments or suggestions, please do not hesitate to reach out to us. We value your feedback as it helps us to continuously improve our services.

10/10 Excelente

Karen

Se hospedó 1 noche en febrero de 2024
Respuesta de Fairmont St Andrews, el 23 feb. 2024
I am delighted that you enjoyed your stay with us Karen and appreciate you taking the time to post a rating. I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Katharine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The perfect place for a short stay - lots of families so not the place for a lie in but didn’t cause me any issues!
Se hospedó 1 noche en febrero de 2024
Respuesta de Fairmont St Andrews, el 23 feb. 2024
Thank you for taking the time to post a rating Katharine. I am delighted that you enjoyed your stay with us during half term break and hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Andrew

Se hospedó 1 noche en enero de 2024
Respuesta de Fairmont St Andrews, el 24 ene. 2024
I am delighted that you enjoyed your stay with us Andrew and very much appreciate you taking the time to post a review.I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Nico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Fairmont St Andrews, el 24 ene. 2024
Thank you for taking the time to post a rating Nico. I am delighted that you enjoyed your stay with us and hope we will have the pleasure of welcoming you back again in the future.

10/10 Excelente

Jacine

Se hospedó 1 noche en enero de 2024
Respuesta de Fairmont St Andrews, el 17 ene. 2024
Thank you for taking the time to post a rating Jacine. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again in the future,

10/10 Excelente

Jacqueline

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Fairmont St Andrews, el 17 ene. 2024
I am delighted that you enjoyed your stay with us Jacqueline and very much appreciate you taking the time to post a rating. I hope we will have the pleasure of welcoming you back again in the future.

4/10 Malo

Victoria

No le gustó: Limpieza y servicio y personal
We were allowed check in at 4pm and turned up on the dot and they said our room wasn’t ready so to go sit in a lounge area and they would call. This messed up our agenda straight away and we couldn’t gain WiFi access as no room code. I provided them twitch my email and it looked like they had my mobile Number and still no contact t at 5.20pm to say I’d room was ready. Decided to go to reception to ask what was going on and was told They didn’t have my mobile number ? I then said why did you not email me and they apologised and said yes they should have. Made them aware of my I happinesses but nothing was escalated or offered. Device in lounges was slow and we waited 15 mins for our drinks to arrive. Poor experience
Se hospedó 1 noche en enero de 2024
Respuesta de Fairmont St Andrews, el 9 ene. 2024
Thank you for taking the time to post a review. I am terribly sorry that you encountered a delay in getting into your room and also that you were not contacted correctly. I have discussed this with our front office manager to address with the team and ensure procedures are followed. Thank you for bringing this to our attention Victoria, and I hope you will consider returning at a later date.

10/10 Excelente

mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super levels of service and attention. Thank you.
Se hospedó 2 noches en enero de 2024
Respuesta de Fairmont St Andrews, el 9 ene. 2024
I am delighted that you enjoyed your stay with us Mark and very much appreciate your feedback.Thank you for taking the time to post a review and I hope we will have the pleasure of welcoming you back again in the future.

4/10 Malo

Alan

Se hospedó 3 noches en enero de 2024
Respuesta de Fairmont St Andrews, el 9 ene. 2024
Thank you for taking the time to post a rating Alan. I am delighted that you enjoyed your stay with us and hope we will have the pleasure of welcoming you back again in the future.

10/10 Excelente

Nicole

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lovely pleasant stay and would definitely go back. Great value for money
Se hospedó 1 noche en diciembre de 2023
Respuesta de Fairmont St Andrews, el 28 dic. 2023
I am delighted that you enjoyed your stay with us Nicole and very much appreciate your feedback.I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Marr

Se hospedó 1 noche en diciembre de 2023
Respuesta de Fairmont St Andrews, el 20 dic. 2023
I am delighted that you enjoyed your stay with us and have passed on your rating to the team. Thank you for taking the time to post a rating and I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Fairmont St Andrews, el 20 dic. 2023
I am delighted that you enjoyed your stay with us and very much appreciate you taking the time to post a rating. I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Fairmont St Andrews, el 20 dic. 2023
Thank you for taking the time to post a review following your recent stay with us James. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Stefan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beaitiful hotel, great spa facilities and pool. Good choice of restaurants and a nice coastal walk into St Andrews
Se hospedó 1 noche en noviembre de 2023
Respuesta de Fairmont St Andrews, el 28 nov. 2023
I am delighted that you had such a wonderful stay with us Stefan and of course enjoyed the fantastic coastal walk into St Andrews. Thank you for posting a review and I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Lee-Anne

Se hospedó 2 noches en noviembre de 2023
Respuesta de Fairmont St Andrews, el 22 nov. 2023
I am delighted that you enjoyed your stay with us Lee-Anne and appreciate you taking the time to post a rating. I hope we will have the pleasure of welcoming you back again soon

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Fairmont St Andrews, el 22 nov. 2023
Thank you for taking the time to post a rating Steven. I am delighted that you enjoyed your stay with us and hope we will have the pleasure of welcoming you back again soon

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Fairmont St Andrews, el 15 nov. 2023
Thank you for taking the time to post a rating Emily. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Steven

Se hospedó 2 noches en noviembre de 2023
Respuesta de Fairmont St Andrews, el 9 nov. 2023
Thank you for taking the time to post a rating Steven. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

paul

Se hospedó 3 noches en noviembre de 2023
Respuesta de Fairmont St Andrews, el 9 nov. 2023
Thank you for taking the time to post a rating Paul. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Andrew

Viaje en pareja
The stay was excellent, the only negative was the air conditioning was vey noisy in our room.If we were staying for more than one night it might have been a problem.
Se hospedó 1 noche en octubre de 2023
Respuesta de Fairmont St Andrews, el 7 nov. 2023
Thank you for taking the time to post a review following your recent stay with us Andrew. I am delighted that you enjoyed your stay however my apologies that the air conditioning unit was noisy during your stay I have passed on your comments to our engineering team for review. Thank you again for your feedback and I hope we will have the pleasure of welcoming you back again in the future.

10/10 Excelente

Paul

Se hospedó 2 noches en octubre de 2023
Respuesta de Fairmont St Andrews, el 31 oct. 2023
Thank you for taking the time to post a rating Paul. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.

6/10 Aceptable

Kieran

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Too pricey for what you get back
Jacuzzi wasn’t working and service across all bars and restaurant very slow. Had couple of cocktails that weren’t made great. Room was lovey and staff all pleasant but your paying premium prices for service which isn’t premium
Se hospedó 1 noche en septiembre de 2023
Respuesta de Fairmont St Andrews, el 27 sept. 2023
Thank you for taking the time to post a review following your recent stay with us. I am terribly sorry that you encountered some poor service during your stay and have passed on your feedback to our Food & Beverage Director to address with his team. I hope we may have the opportunity of welcoming you back again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay, staff were awazing!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Fairmont St Andrews, el 27 sept. 2023
I am delighted that you enjoyed your stay with us and appreciate you taking the time to post a review. I hope we will have the pleasure of welcoming you back again in the future.

8/10 Bueno

Allison

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Beautiful setting
Se hospedó 2 noches en septiembre de 2023
Respuesta de Fairmont St Andrews, el 25 sept. 2023
I am delighted that you enjoyed your stay with us Allison and appreciate you taking the time to post a review.I hope we will have the pleasure of welcoming you back again soon

6/10 Aceptable

Robert

Le gustó: Limpieza y servicio y personal
Buffet breakfast excellent. Bedroom and bathroom poor.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Fairmont St Andrews, el 25 sept. 2023
I am terribly sorry that you left us disappointed following your recent stay with us Robert and I have passed on your comments to the team.Thank you for posting a review and I hope we will have the opportunity to welcome you back again in the future.

6/10 Aceptable

Louise

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
5 star hotel not at 5 star standards
The grounds are amazing. We ate at the clubhouse and the food and service were mediocre. There was a table of 8 in at the same time as us (no others) and it was mid afternoon. We waited 20min to be served and when we asked to be served, we were asked to wait another 5min. Food was very sub standard and not worth the price at all! The views however, incredible. Unfortunately service inside was similar. BUT reception and concierge were INCREDIBLE!!!! So helpful and went out of their way.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Fairmont St Andrews, el 25 sept. 2023
Thank you for taking the time to post a review following your recent stay with us. I am delighted that overall you enjoyed your stay with us however my apologies that you had a poor dining experience during your stay. I have passed on your comments to the Management team for review. I hope we will have the pleasure of welcoming you back again in the future.

10/10 Excelente

Roy

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Superb Hotel
Excellent friendly and professional service from all staff. Very eco friendly. Sadly St Andrews Grill very poor quality and not value for monet. £8 for bread quite unacceptable.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Fairmont St Andrews, el 14 sept. 2023
Thank you for taking the time to post a review following your recent stay with us Roy. I am delighted that overall you enjoyed your stay however I am sorry that you did not enjoy your dining experience at St Andrews Bay Clubhouse & Grill. I have passed on your comments to the Food & Beverage Director for review. Thank you again for your comments and I hope we will have the pleasure of welcoming you back again in the future.

10/10 Excelente

Erik

Se hospedó 1 noche en septiembre de 2023
Respuesta de Fairmont St Andrews, el 5 sept. 2023
Thank you for taking the time to post a rating following your recent stay with us Erik. I am delighted that you enjoyed your time with us and hope we will have the pleasure of welcoming you back again soon

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Rust marks around the shower bases and screen Breakfast was poor food was cold plates were cold table was not cleared
Se hospedó 1 noche en agosto de 2023
Respuesta de Fairmont St Andrews, el 21 ago. 2023
Thank you for taking the time to post a review following your recent stay with us. I am terribly sorry that your stay was not to our usual standard and have passed on your comments to the management team to address with their respective departments. I hope you will consider returning in the future.

10/10 Excelente

Lesley-Anne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Fairmont St Andrews, el 21 ago. 2023
Thank you for taking the time to post a rating Lesley-Anne. I am delighted that you enjoyed your stay with us and hope we will have the pleasure of welcoming you back again in the future.

8/10 Bueno

Sandra

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Vista linda, mas hotel precisa renovação !
Hotel com campos de golfe maravilhosos, vista incrível, mas está claramente precisando de renovação e manutenção ! Serviço deixou bastante a desejar, especialmente para um hotel nesta categoria !
Se hospedó 2 noches en julio de 2023
Respuesta de Fairmont St Andrews, el 21 jul. 2023
Thank you for taking the time to post a review following your recent stay with us Sandra. I am delighted that overall you enjoyed your stay however I note your areas for improvement and have passed them onto our management team for review.I hope we will have the pleasure of welcoming you back again in the future.

10/10 Excelente

Barry

Se hospedó 5 noches en julio de 2023
Respuesta de Fairmont St Andrews, el 20 jul. 2023
I am delighted that you enjoyed your stay with us Barry and appreciate you taking the time to post a review.I hope we will welcome you again soon.

10/10 Excelente

Kunpoj

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s amazing hotel. And they have a good golf course inside.
Se hospedó 1 noche en julio de 2023
Respuesta de Fairmont St Andrews, el 10 jul. 2023
Thank you for taking the time to post a review Kunpoj. I am delighted that you enjoyed your stay, and of course the golf. I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Shaun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff, facilities, and room were awesome
Se hospedó 2 noches en julio de 2023
Respuesta de Fairmont St Andrews, el 10 jul. 2023
I am delighted that you enjoyed your stay with us Shaun, and have passed on your comments to the team. I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

David

Se hospedó 2 noches en junio de 2023
Respuesta de Fairmont St Andrews, el 3 jul. 2023
I am delighted that you enjoyed your stay with us David and very much appreciate you taking the time to post a rating. I hope we will have the pleasure of welcoming you back again soon.

10/10 Excelente

Michael

Se hospedó 1 noche en junio de 2023
Respuesta de Fairmont St Andrews, el 3 jul. 2023
Thank you for taking the time to post a rating Michael. I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.

8/10 Bueno

Maninder

Se hospedó 5 noches en mayo de 2023
Respuesta de Fairmont St Andrews, el 25 may. 2023
Thank you for taking the time to post a rating following your recent stay with us Maninder.I am delighted that you enjoyed your stay and hope we will have the pleasure of welcoming you back again soon.