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Opiniones de Geneva Motel Inn

2 out of 5
Geneva Motel Inn
100 South Tyler Rd, St. Charles, IL

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 179 de 622 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 155 de 622 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 111 de 622 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 85 de 622 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 92 de 622 opiniones" "

6.8/10

Limpieza

6.8/10

Servicio y personal

6.0/10

Servicios

6.2/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Leticia

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mr. Patel, el 25 nov. 2023
Hello, Leticia Thanks for your feedback and staying with us. We are glad to see that you had a grate stay. Hope to see you again.

6/10 Aceptable

Agustín

No le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de Mr. Patel, el 31 oct. 2023
Hello, Agustin Thanks for taking your valuable time to give us your feedback. Hope to see you again.

10/10 Excelente

Yorlandis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Mr. Patel, el 27 oct. 2023
Hello, Yorlandis Thanks for your feedback and staying with us. We are glade that your stay was perfect. Hope to see you again.

10/10 Excelente

Leticia

Se hospedó 1 noche en octubre de 2023
Respuesta de Mr. Patel, el 12 oct. 2023
Hello, LeticiaThanks for your feedback and staying with us. Hope to see you again.

2/10 Terrible

Leticia

Se hospedó 1 noche en octubre de 2023
Respuesta de Mr. Patel, el 31 oct. 2023
Hello, Leticia Thanks for taking time to review us but i do not have any idea why we got 1 out of 5 score. Hope to see you again. Have a wonderful and bless day.

8/10 Bueno

Stanley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access for a disabled person
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place, reasonable prices. I have no complaints. Restaurant next for has great food.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management , el 19 may. 2024
Thank you! It's great to hear that you had a positive experience, and we appreciate your feedback. We're always here to ensure your stay is enjoyable, and we'll be looking forward to welcoming you back during your next visit.

8/10 Bueno

Susan

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Safe quiet and everything was in working order.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management , el 19 may. 2024
Thank you! It's great to hear that you had a positive experience, and we appreciate your feedback. We're always here to ensure your stay is enjoyable, and we'll be looking forward to welcoming you back during your next visit.

8/10 Bueno

Susan

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Soledad

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
I accidental . choose a smokig room i could hend it. Am a non smoker. I make arranges.
Se hospedó 1 noche en mayo de 2024
Respuesta de Mr. Patel, el 15 may. 2024
Hello, Soledad Thanks for your feedback and staying with us. Hope to see you again.

8/10 Bueno

Carol

Viaje familiar
Le gustó: Limpieza
Not a good breakfast selection. Good location to restaurant and shopping.
Se hospedó 1 noche en mayo de 2024
Respuesta de Mr. Patel, el 3 may. 2024
Hello, Carol Thanks for your feedback and staying with us. If we start offering hot breakfast then cost of room rate will increase. Because we have to have certified category one certified license personal required during breakfast hours to be present. Sorry for the inconvenience .

8/10 Bueno

Debra, Slinger

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simple and clean hotel. The breakfast was very simple: bread, bagels, a couple different kinds of cereal, bananas and apples, a box of cookies, juice, milk, and coffee. Only negative was that the pool was completely drained so obviously unavailable to use.
Se hospedó 1 noche en abril de 2024
Respuesta de Mr. Patel, el 3 may. 2024
Hello, Debra Thanks for your feedback and staying with us. We are waiting for approved pool permit from state to start our pool . Sorry for inconvenience .

6/10 Aceptable

Stanley

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 6 noches en abril de 2024
Respuesta de Mr. Patel, el 21 abr. 2024
Hello, Stanley Thanks for your feedback and staying with us. Hope to see you again.

10/10 Excelente

Phil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, and awesome customer service
Se hospedó 2 noches en febrero de 2024
Respuesta de Mr. Patel, el 10 abr. 2024
Hello, Phil Thanks for your feedback and staying with us.Hope to see you again.

2/10 Terrible

Erika

No le gustó: Servicios y condiciones de la propiedad
Unsafe and dirty
Se hospedó 1 noche en abril de 2024
Respuesta de Mr. Patel, el 10 abr. 2024
Hello, Erika Thanks for your feedback and staying few hour with us. When yo requested 1 pm late out i told you there will be a fee or i can give you until noon without fee. You said ok and may be hour later you came to me and told me I do not feel safe here I told you do not have to worry. Then hour later you came with room key and told me toilet is running water and you left. You received the room type that you have reserved. We can always change room subject to another room open. Sorry , for inconvenience. We had over 50 % room occupied on the day you checked in and nobody felt Unsafe and their room was not dirty. Place was not dirty.

6/10 Aceptable

Jerry

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The room was comfortable and clean although the sink area could have been bigger. The owners and staff were the most unpleasant people we have ever encountered in our travels and motel stays. They put a damper on our 2 night stay there.
Se hospedó 2 noches en abril de 2024
Respuesta de Mr. Patel, el 5 abr. 2024
Hello, Jerry Thanks for your feedback and staying with us. I am confused about regarding unpleasant people encountered during your stays. Sorry for the inconvenience .

8/10 Bueno

Stanley

Se hospedó 6 noches en marzo de 2024
Respuesta de Mr. Patel, el 21 abr. 2024
Hello, Stanley Thanks for taking a time to review us. Hope to see you again.

10/10 Excelente

Augustine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent services
Se hospedó 1 noche en marzo de 2024
Respuesta de Mr. Patel, el 31 mar. 2024
Hello, Augustine Thanks for your feedback and staying with us. Hope to see you again. Have a good weekend.

4/10 Malo

Zane

Viaje en grupo
No le gustó: Servicio y personal
Smelled like pot smoke and cigarettes since smoking is allowed. Peacefull and quiet though. Rather strange staff that at times make the atmosphere uncomfortable. They dont rotate out the old breakfast items each day so some things are old.
Se hospedó 6 noches en febrero de 2024
Respuesta de Mr. Patel, el 29 feb. 2024
Hello, Zane Thanks for your feedback and staying with us. We can not control people behavior about what they smoke in their smoking room. We do not understand how staff makes the atmosphere uncomfortable. We are not the restaurant , It is a complementary food item provided. Hope to see you again.

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 29 feb. 2024
Hello, Alexander Thanks for good feedback score.

10/10 Excelente

Joey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Mr. Patel, el 22 feb. 2024
Hello, Joey Thanks for your feedback and staying with us. Hope to see you again.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Mr. Patel, el 22 feb. 2024
Hello, Alexander Thanks for your kind feedback score and staying with us. Hope to see you again soon.

4/10 Malo

Jami

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
No pool, no workout room, and smells of smoke
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 22 feb. 2024
Hello, Jami Thanks for your feedback and staying with us. Sorry, our pool was not operation due to waiting for permit from state. We have a work out room 0n the ground floor. you should have checked at front desk.

8/10 Bueno

Stanley

No le gustó: Servicio y personal
So I can get a smoking room
Se hospedó 6 noches en febrero de 2024
Respuesta de Mr. Patel, el 29 feb. 2024
Hello, Stanley Thanks for your feedback and staying with us. Yes you can get a smoking room . Hope to see you again soon.

4/10 Malo

Joane

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
the sheets were dirty and room didn’t smell clean
Se hospedó 2 noches en febrero de 2024
Respuesta de Mr. Patel, el 19 feb. 2024
Hello, Joane Thanks for your feedback and staying with us. We are very sorry about not meeting your standard of services. Hope to see you again.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 19 feb. 2024
Hello, Alexander Thanks for your feedback and giving us 10 out of 10 score on your recent stay at Geneva Motel Inn . Hope to see you again soon.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 19 feb. 2024
Hello Alexander Thank you !

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Mr. Patel, el 17 feb. 2024
Hello, AlexanderThanks for your feedback and staying with us. Have a good weekend and hope to see you soon.

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Mr. Patel, el 17 feb. 2024
Hello, Patricia Thanks for your feedback and staying with us. Hope to see you again.

8/10 Bueno

John

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
A pleasant place to stay.
Easy check in Easy parking Available parking later in evening Basic adequate breakfast Easy check out Room clean, well-stocked, refrigerator, towel qty good, coffee & maker but didn't use. Pool was closed for Maintenace.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 17 feb. 2024
Hello, John Thanks for your feedback and staying with us. We are glade to see that you had a pleasant stay. Hope to see you again.

8/10 Bueno

charles, batavia

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 17 feb. 2024
Hello, Charles Thanks for your feedback and staying with us. Hope to see you again soon.

4/10 Malo

Melissa, HASLET

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
First of all, staff called us at 10am to see when we were leaving (check out was 11am). The heat in living room (room 101) area does not work. The living room window does not lock. You can open window from outside and climb right in (ground floor). The decor is great if you like 1983. The gentleman checking us in had no personality what so ever. There was no water in pool. This place was just dreary and depressing!
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 12 feb. 2024
Hello, Melissa Thanks for your feedback and staying with us. We do not call before 10.30 am to any guest room to remind them about their check out time is 11 am. This is a curtesy call about their plan for today if they are going to stay over or not and also it serve as their wake up call. We are un aware of heater unit. We will look in to window locking device. We are waiting for our pool permit from state .Sorry , for the inconvenience and hope to see you again.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Mr. Patel, el 11 feb. 2024
Hello, Alexander As always thanks for your feedback and staying with us. Hope to see you again.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 8 feb. 2024
Hello, Alexander Thanks for your feedback and staying with us. It was nice to see you again . Hope you will have a good weekend.

8/10 Bueno

Sally

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quick check in
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 5 feb. 2024
Hello, Sally Thanks for your feedback and staying with us. Hope to see you again.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Mr. Patel, el 29 ene. 2024
Hello, Alexander Thank you again and again for making Geneva Motel Inn is your home away from home. We appreciate your loyalty and choosing us as your primary place of lodging. Hope to see you again soon.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mr. Patel, el 29 ene. 2024
Hello, Alexander Thanks for your feedback and staying with us. Hope to see you again soon.

10/10 Excelente

Jacinto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mr. Patel, el 26 ene. 2024
Hello, Jacinto Thanks for your feedback and staying with us. We are so glade to hear you had a wonderful stay here during your recent stay. Hope to see you again.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Mr. Patel, el 26 ene. 2024
Hello, Alexander Thanks for your feedback and staying with us. Again , we are so glade to hear you had a wonderful stay here during your winter outing. Hope to see you soon.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Mr. Patel, el 21 ene. 2024
Hello, Alexander we are so glade to hear you had a wonderful stay here during your recent stay. Hope to see you again.

8/10 Bueno

Sintayow

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite and clean... took me 20 minutes to find microwaves and refrigerator.
Se hospedó 1 noche en enero de 2024
Respuesta de Mr. Patel, el 21 ene. 2024
Hello, Saintayow Thanks for your feedback and staying with us. Our refrigerator and microwave are located inside the TV dresser. Hope to see you again.

10/10 Excelente

Hans

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mr. Patel, el 21 ene. 2024
Hello, Hans Thanks for your feedback and staying with us. Hope to see you again.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mr. Patel, el 21 ene. 2024
Hello, Alexander Thanks for your feedback and staying with us. Hope to see you soon.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mr. Patel, el 21 ene. 2024
Hello, AlexanderThanks again for continue stay with us. see you soon.

10/10 Excelente

Stanley

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Mr. Patel, el 21 ene. 2024
Hello, Stanley Thanks for you feedback and staying with us. Hope to see you again.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mr. Patel, el 5 ene. 2024
Hello, Alexander Thanks for your feedback and staying with us. Hope to see you again.

10/10 Excelente

Liudmyla

Se hospedó 2 noches en diciembre de 2023
Respuesta de Mr. Patel, el 5 ene. 2024
Hello, Liudmyla Thanks for your feedback and staying with us. Hope you had a wonderful holidays. Hope to see you again

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was a breeze, friendly attendant, VERY clean room and bathroom, nice and firm CLEAN bed. Stayed only one night. Will be back again when I'm in town.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mr. Patel, el 5 ene. 2024
Hello, Thomas Thanks for your feedback and staying with us. We are thrilled to see you had a wonderful stay. Hope you also had a good holidays. Hope to see you again soon.

2/10 Terrible

Alexander

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mr. Patel, el 5 ene. 2024
Hello, Alexander Thanks for your feedback and staying with us. We are very disappointed in not providing a good stay. Hope to see you again.

8/10 Bueno

Susan

Le gustó: Servicios
I was very comfortable and staff is friendly and accommodating.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mr. Patel, el 5 ene. 2024
Hello, Susan Thanks for your feedback and staying with us. Hope to see you again. Happy holidays.