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Opiniones de Comfort Inn & Suites St. Louis - O'Fallon

2.5 out of 5
Comfort Inn & Suites St. Louis - O'Fallon
100 Comfort Inn Ct, O'Fallon, MO

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 295 de 835 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 272 de 835 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 120 de 835 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 79 de 835 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 69 de 835 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Emilio

Se hospedó 7 noches en agosto de 2022

10/10 Excelente

ANTONIO

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Fiorella

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The best cost benefit
Se hospedó 1 noche en mayo de 2024
Respuesta de Ankur, el 27 may. 2024
Thank you for your review.

10/10 Excelente

Marian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was quiet, plenty of handicap parking. We didn't like the TV no instructions on operating, no cable TV. There are potholes in the parking lot.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ankur, el 22 may. 2024
Thank you, for taking the time to provide us with your feedback, we truly appreciate it !

10/10 Excelente

Christian M

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean nice employees
Se hospedó 1 noche en mayo de 2024
Respuesta de Ankur, el 13 may. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

10/10 Excelente

Blake

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff was friendly. Convenient distance from St. Louis. Nice surrounding area. Toilet didn’t flush well and stains on carpet. Mattress on sofa bed was very used and had holes
Se hospedó 1 noche en mayo de 2024
Respuesta de Ankur, el 12 may. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

2/10 Terrible

Daniel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible
Se hospedó 2 noches en mayo de 2024
Respuesta de Ankur, el 10 may. 2024
Thank you for your review.

10/10 Excelente

Cassella

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice rooms. Comfortable .
Se hospedó 1 noche en abril de 2024
Respuesta de Ankur, el 5 may. 2024
Thank you for your review.

10/10 Excelente

Terri, Columbia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and service desk clerks they were awesome understanding ppli aircrafts that
Se hospedó 1 noche en abril de 2024
Respuesta de Ankur, el 5 may. 2024
Thank you, for taking the time to provide us with your feedback, we truly appreciate it !

6/10 Aceptable

THOMAS, Laveen

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This place is in poor condition. It’s clean, bed is comfortable but it’s loud and smells like weed. The parking lot is in awful condition, giant pot holes. Location is nice but it needs a lot of work.
Se hospedó 1 noche en abril de 2024
Respuesta de Ankur, el 28 abr. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

10/10 Excelente

Kayla

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay! Clean rooms, our kids loved the pool and we all enjoyed breakfast and the friendly staff!
Se hospedó 1 noche en abril de 2024
Respuesta de Ankur, el 28 abr. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

6/10 Aceptable

Kelsey

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y servicios
The hotel was absolutely beautiful. Upon arrival to the hotel, the front desk associate was polite, professional and very informative. The only issue we had was with my bridesmaid's rooms and our rooms. we had food smeared on the wall, some stains on the blankets, and the tubs weren't clean. another one of the members of my bridal party had blood smeared on the bathroom floor, as well as another family member had food on the ceiling and wall. Hotel staff were very accommodating and helpful in having a solution for the mess. I wish we were informed of the discount package we could have received since the whole wedding party and some guests booked rooms there as well, but I was never offered the package, even after mentioning this quite a few times at the time of booking. The hotel staff again are very friendly and accommodating. If the hotel fixes the small issue with cleanliness, we may return.
Se hospedó 1 noche en abril de 2024
Respuesta de Ankur, el 26 abr. 2024
Your feedback is important to us. Rest assured we use you comments to improve.

8/10 Bueno

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to everything
Se hospedó 2 noches en abril de 2024
Respuesta de Ankur, el 18 abr. 2024
Thank you, for taking the time to provide us with your feedback, we truly appreciate it !

6/10 Aceptable

Debbie

Viaje familiar
It was very clean. The people at the desk were very friendly and helpful. There was nowhere in the shower for soap, etc., no shelf or anything. The breakfast was not very good. Got a waffle. Everything else did not look appetizing! Will stay elsewhere.
Se hospedó 1 noche en abril de 2024
Respuesta de Ankur, el 17 abr. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

10/10 Excelente

Spencer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I will stay there again. It is a nice place. Rocked back into a book and it is super quiet
Se hospedó 1 noche en abril de 2024
Respuesta de Ankur, el 13 abr. 2024
Thank you for your review.

10/10 Excelente

Tasha

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was very roomy and was within walking distance of a gas station. The pool was nice and everything was clean. Also breakfast was better than most other hotels!
Se hospedó 2 noches en abril de 2024
Respuesta de Ankur, el 8 abr. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

10/10 Excelente

Helen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly front desk staff. We were able to check in early which allowed us to freshen up & change before going to a family gathering.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ankur, el 27 mar. 2024
Thank you, for taking the time to provide us with your feedback, we truly appreciate it !

2/10 Terrible

Tamara

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property is in terrible condition and is in desperate need of remodeling. I couldn’t get checked in for a while, due to the system being down, which caused the manager on duty to become frustrated. I will not stay at this property again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ankur, el 26 mar. 2024
Your feedback is important to us. Rest assured we use you comments to improve.

10/10 Excelente

Kristina

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Ankur, el 27 mar. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

4/10 Malo

Liz

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is very dated. The furniture, carpets, etc are in need of a serious refresh. The chairs and loveseat were very stained and borderline nasty. The room we stayed in had a very moldy/mildew smell. The pool was nice! The desk attendant on Friday and Saturday morning was very kind and had great customer service skills. The desk attendant on Friday night was horrific! We needed additional towels and we asked very politely. He rolled his eyes and slumped his shoulder and mumbled. He had to walk about 10 steps and get them.
Se hospedó 5 noches en marzo de 2024
Respuesta de Ankur, el 25 mar. 2024
Your feedback is important to us. Rest assured we use you comments to improve.

4/10 Malo

Cecilia

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room had a terrible odor. so did the hallway. The carpet was fithyin our room. None of housekeeping spoke English. Workers were across the hall from our room. Remodeling . It was noisy..
Se hospedó 7 noches en marzo de 2024
Respuesta de Ankur, el 25 mar. 2024
Thank you for your review.

2/10 Terrible

Zach

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very dirty and unkept
Se hospedó 2 noches en marzo de 2024
Respuesta de Ankur, el 25 mar. 2024
Your feedback is important to us. Rest assured we use you comments to improve.

6/10 Aceptable

Nacia

Se hospedó 1 noche en marzo de 2024
Respuesta de Ankur, el 24 mar. 2024
Thank you for your review.

8/10 Bueno

Chris

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Ankur, el 25 mar. 2024
Thank you, for taking the time to provide us with your feedback, we truly appreciate it !

6/10 Aceptable

Lindsay

Se hospedó 2 noches en marzo de 2024
Respuesta de Ankur, el 18 mar. 2024
Thank you for your review.

10/10 Excelente

Julio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed two nights. Staff very good, breakfast excellent, very comfortable beds and pillows.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ankur, el 13 mar. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice Quiet place
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ankur, el 13 mar. 2024
Thank you, for taking the time to provide us with your feedback, we truly appreciate it !

10/10 Excelente

Todd, Troy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, convenient clean, safe area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ankur, el 7 mar. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

6/10 Aceptable

Diana

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
I could hear the people in the room next to me talking, and they were not yelling as well as hear their TV. Thankfully they went to bed early. Then I was awaken at 5 AM with the sound of forceful water as the room above me or next to me turned on their shower and the entire time they showered. Fix the pipers and insolation in the walls. Carpet was also weird. Not normal carpet and made a weird sound when walked on.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ankur, el 5 mar. 2024
Thank you for your review.

10/10 Excelente

Eun

Viaje familiar
Le gustó: Limpieza y servicio y personal
The check in check out process was wonderful. The room was clean. Breakfast was adequate. Staffs were nice and helpful. The facility was a little worn, some wall corner was broken off probably by careless customer banging trunks on it. Elevator was really slow.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ankur, el 28 feb. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

2/10 Terrible

Adam

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Ankur, el 26 feb. 2024
Your feedback is important to us. Rest assured we use you comments to improve.

8/10 Bueno

Pankaj

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a good stay.
Se hospedó 3 noches en febrero de 2024
Respuesta de Ankur, el 26 feb. 2024
Thank you for your review.

8/10 Bueno

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall good stay but the heater seemed very loud and was a little hard to go to sleep.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ankur, el 26 feb. 2024
Thank you for your review.

2/10 Terrible

Kianna

Se hospedó 1 noche en febrero de 2024
Respuesta de Ankur, el 21 mar. 2024
Your feedback is important to us. Rest assured we use you comments to improve.

10/10 Excelente

valerie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Ankur, el 17 feb. 2024
Thank you for your review.

10/10 Excelente

Victoria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Ankur, el 9 feb. 2024
Thank you, for taking the time to provide us with your feedback, we truly appreciate it !

6/10 Aceptable

Heather

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Decent for a quick overnight stay.
Room was ok. Took awhile to get the hot water figured out. Kept hearing a weird clicking noise from the room next day all night. The beds were uncomfortably hard, to the point I had to sleep on my stomach most of the night, too much pressure on a broken tailbone.
Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 9 feb. 2024
Thank you for your review.

8/10 Bueno

Patty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Ankur, el 4 feb. 2024
Thank you, for taking the time to provide us with your feedback, we truly appreciate it !

6/10 Aceptable

Michael

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
O’Fallon
Clean with a comfortable bed and nice shower. However, the TV was virtually impossible to work and the breakfast was lukewarm at best and we ate five minutes after it opened.
Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 1 feb. 2024
Thank you for your review.

2/10 Terrible

Jeff

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay Anywhere Else
The ac unit was too loud to sleep. The sink was pulling away from the wall, there was mold on the ceiling…etc
Se hospedó 2 noches en enero de 2024
Respuesta de Ankur, el 31 ene. 2024
Your feedback is important to us. Rest assured we use you comments to improve.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
O’Fallon
Have stayed here several times and has always been clean with a friendly staff. Breakfast is pretty good as well.
Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 29 ene. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

2/10 Terrible

Victoria

No le gustó: Comodidad de las habitaciones
Bed of Horror
Bed was awful!!! The springs in the bed were the worst, if it was not for the mattress pad there was no way you could lay on it, the floor would have been softer! Last the breakfast was horrible, gravy cold and the biscuits were inedible!
Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 28 ene. 2024
Thank you for your review.

4/10 Malo

Carter

Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 21 mar. 2024
Thank you for your review.

6/10 Aceptable

Cailin

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Room was fine. Lots of damage on the walls. Found roaches in the bathroom.
Se hospedó 2 noches en enero de 2024
Respuesta de Ankur, el 28 ene. 2024
Thank you for your review.

4/10 Malo

Curtis, Young America

Viaje de negocios
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Air conditioner/heater was extremely noisy, too noisy to sleep, had to shut it off. No other rooms available, no maintenance available.
Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 27 ene. 2024
Thank you for your review.

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Expected better
I stayed here to be closer to my work due to winter weather conditions. No one cleared or salted the parking lot and I was unable to get to my car to leave. My husband had to come 4 hrs later and pick me up in front and drop me off at my car. I was very late for work. The air/heater every time it kicked on it sent out this loud high pitch noise so I did not sleep at all. The shower head only had 2 strands of water coming down and I was unable to adjust it. I did a stay like this last year with no issues. I’m not sure why this time was so different.
Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 23 ene. 2024
Dear Valued Guest, My apology that your stay did not exceed your expectations. We take pride in providing first class service and I was disappointed to hear we failed to meet that goal during your visit. I have shared your feedback with my team to help us see where we have opportunity to improve our services. Once again my personal apology. The Staff & ManagementComfort Inn & Suites – O’Fallon MO

10/10 Excelente

Kevin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ankur, el 23 ene. 2024
Good Morning,Thank you for your review, we appreciate your comments. It would be our pleasure to welcome you again.The Staff & ManagementComfort Inn & Suites – O’Fallon MO

2/10 Terrible

Nicole

Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 21 ene. 2024
Thank you for your review.

10/10 Excelente

Jeni

Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 17 feb. 2024
We recognize your time is valuable and appreciate the feedback you have provided.

10/10 Excelente

Amber

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ankur, el 20 ene. 2024
Thank you for your review.