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Opiniones de La Trelade Hotel

3 out of 5
La Trelade Hotel
Forest Road, St. Martins, Guernsey

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 45 de 130 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 54 de 130 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 130 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 130 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 130 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

benjamin

Se hospedó 2 noches en mayo de 2024

8/10 Bueno

ANDROULLA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Receptionist was very friendly and we received an outstanding service . Food was not that brilliant. The only thing I will change is have a smaller menu but quality cooking.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Susan

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Very little communication at check-in or afterwards. Room very clean and bathtub nice. Couldn't get kettle to work. Restaurant on site with good food. Well connected by bus but far away from city centre. Beautiful beach, Petit Bot, and Little Chapel within walking distance. Pricey for location.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

darren

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Great area for where we needed to be but bus travel into town not walkable
Se hospedó 8 noches en marzo de 2024

8/10 Bueno

timothy

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Reception, el 31 oct. 2023
Thank you for staying with us and for the great feedback.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Reception, el 24 oct. 2023
Thank you for the great rating. Looking forward to welcome you once again.

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10/10
I travel around the UK with work and this has to be my favourite hotel, spacious comfortable room, fantastic breakfast, gym/ pool included in the price (not all hotels do this) and the staff were brilliant too. Overall 10/10.
Se hospedó 3 noches en octubre de 2023
Respuesta de Reception, el 24 oct. 2023
Thank you for your wonderful feedback. Looking forward to welcome you once again on your next visit.

6/10 Aceptable

James

Se hospedó 2 noches en julio de 2023
Respuesta de Reception, el 26 ago. 2023
Thank you for staying at La Trelade Hotel.

2/10 Terrible

Kevin

Viaje familiar
I will never out of principle stay in this hotel, would advise everyone the same. If necessary pay more and be guaranteed a pleasant unstressed stay.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Joseph

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All
Se hospedó 1 noche en junio de 2023
Respuesta de Reservation Team, el 19 jul. 2023
Thank you for the feedback, we will be glad to welcome you once again :)

8/10 Bueno

mark

Se hospedó 2 noches en junio de 2023
Respuesta de Reservation Team, el 17 jun. 2023
Thank you for the feedback, we will be glad to welcome you once again :)

6/10 Aceptable

Eileen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were very friendly and helpful. Nice rooms, big and double bed for solo traveller. Indoor pool and gym great for rainy days.
Se hospedó 3 noches en mayo de 2023
Respuesta de Reservation Team, el 17 may. 2023
Thank you for the great appreciation, we are glad to know you had a wonderful stay with us.We are looking forward to welcome you once again on your next travel.Thank You,La Trelade Hotel

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect for me
The hotel was quiet for my 4 night stay, so I got lots of attention. All the staff were friendly and helpful. Breakfasts were fab too. I will definitely return here at som future date, especially as its close to the Airport. Ohh and the Liberation beer on tap was excellent.
My room
Se hospedó 4 noches en mayo de 2023
Respuesta de Lalaine, el 8 may. 2023
Thanks Paul for that great feedback, glad to know you had a wonderful stay with us.Looking forward to welcome you once again here at La Trelade Hotel on your next journey.Thank you!!!

10/10 Excelente

Timothy, Harrogate

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A little rundown but clean and comfortable with friendly staff. Conveniently on bus route from airport to town, bus stop is just outside the front.
Se hospedó 1 noche en marzo de 2023
Respuesta de La Trelade, el 25 mar. 2023
Thank you for the wonderful review. Looking forward to welcoming you once again.

8/10 Bueno

Timothy, Harrogate

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a quirky hotel which may not suit everyone. I am more than happy to stay here as it is convenient and has easy access by bus to the airport. The place could do with updating but the staff are friendly and go out of their way to make your stay enjoyable. When I travel to Guernsey this is my hotel of choice

10/10 Excelente

Andrew

Se hospedó 2 noches en noviembre de 2022
Respuesta de Lalaine, el 27 dic. 2022
Thank you for the feedback, be glad to welcome you once again.

8/10 Bueno

Alan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
4 star hotel
Hotel in great location. Good facilities, staff very helpful would recommend and visit again.
Se hospedó 3 noches en agosto de 2022
Respuesta de Lalaine, el 11 ago. 2022
Thank you for such great compliment. Looking forward on your next stay with us.

4/10 Malo

Gavin

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Very tired and run down. Really poor internet and poorly maintained, but breakfast was enjoyable and overall was a restful nights sleep. Just needs a bit of a face lift and some fresh vigor! Could have done with an iron and ironing board as well, and carpets i think could have done with a good deep clean!
Se hospedó 1 noche en agosto de 2022
Respuesta de Lalaine, el 11 ago. 2022
Hello Gavin, appreciate your feedback on your stay with us. Meanwhile, our internet connection has been enhanced and speed up. Iron and board are available in the Reception Desk at all times. Looking forward on welcoming you once. Thank you.

8/10 Bueno

GARY

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2022

10/10 Excelente

Leigh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2021
Respuesta de Reception, el 12 oct. 2021
Hi Leigh Thank you for your 10 out 10 review. Hope to see you again soon. Peter Reception

10/10 Excelente

Hillius

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff was very friendly and hotel was great
Se hospedó 4 noches en diciembre de 2020

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2019

8/10 Bueno

hugh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was the only resident!! Still more thanok
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
My family and I had two twin rooms. The rooms are quiet and clean so they definitely cover my two biggest priorities. While the rooms are comfortable, they are in need of a refresh. The bathrooms are actually in very good shape and seem to be kept up or more recently refreshed compared to the rest of the room. The hotel is close to the airport. There is not a lot to the outside of the property, but it was enjoyable sitting out front and having a drink in the evening. There was one gentleman on staff who was extremely helpful. The rest of the staff did not seem to want to be bothered much, but I was not there to make friends. The breakfast was fine. There is a continental buffet with different egg and meat plates also included.
Se hospedó 2 noches en julio de 2019

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Shame
Old tired dated the best bit of the hotel was the barman / waiter the food was dreadful and no cooked breakfast which was probably for the best. WiFi was very iffy
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Roger

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
no problems
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 9 noches en octubre de 2019

6/10 Aceptable

David

No le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Trevor

Viaje en grupo, Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en octubre de 2019

10/10 Excelente

bryany

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Value
hotel was lovely & clean. A great breakfast. Room decor was a little tired but VERY clean. Staff friendly & helpful. This was my second stay here and will stay again.
Se hospedó 1 noche en octubre de 2019

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location was good. But the building is looking very tired and scruffy. Reception was mostly un atttended. I asked for some extra tea bags and was told we are allocated 2 per day per room and any additional tea bags are charged at 50 pence each! We are vegetarians and asked for veggie sausages at breakfast and was told they dont have any, we were there for 3 nights it would have been nice if they had made the effort to purchase some for us. Staff were very nonchalant in their attitude rarely making eye contact or speaking pleasantries. Would not recommend. Its a shame as the building clearly has great potential.
Se hospedó 3 noches en septiembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
Se hospedó 4 noches en septiembre de 2019

8/10 Bueno

Daniel, Portsmouth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
It was well situated from the airport however the draw back here was that we could hear planes frequently the hotel could benefit from sound proofing it was not the warmest welcome but professional none the less the WiFi was poor and the gym equipment was somewhat lacking the on site restaurant was absolutely lovely great staff amazing food and wine selection I did find the sauna charge rather odd didn’t expect to pay to use something like that so didn’t use it and the changing facilities could do with updating as the lockers do not accept new pound coins and the staff do not have tokens
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always good friendly staff ideal location for airport
Se hospedó 3 noches en agosto de 2019

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value!
Comfortable, clean - very pleasant
Se hospedó 1 noche en agosto de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y servicios
The hotel was perfectly adequate if somewhat dated. The staff were all friendly and most helpful. The restaurant was good with a different type of menu from the norm. Ideal location for airport passengers, as it is literally 5 minutes from the terminal.
Se hospedó 7 noches en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel setting was very good as we could get from the airport and into St Peters port and also all over the island from the bus stop just across the road. The hotel itself has a very good health centre, the bedroom we had was quite roomy and clean and best of all the breakfast was excellent as was the evening meal we had in the Sahara restaurant. Staff were welcoming and hard working. Overall a very good hotel in a good position.
Se hospedó 3 noches en junio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Ralph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Better than expected for a three star hotel
I am a regular user of this particular hotel, so as far as I was concerned, everything was the same as it always is. Clean and neat.
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Soisick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très agréable séjour à la Trelade de St Martin
Malgré une arrivée tardive, nous avons été très bien accueillis. Hôtel très calme, bien chauffé, personnel agréable, chambre spacieuse, très bonne literie, salle-de-bain confortable, excellent petit-déjeuner, Wi-Fi correcte. Bon rapport qualité-prix. Nous n’avons pas mangé au restaurant de l’hôtel. Bonne situation géographique. Nous recommandons vivement cet établissement
Se hospedó 2 noches en mayo de 2019

8/10 Bueno

Vanessa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay at home trelade st martins Guernsey
Clean friendly staff food excellent had issues with hot water at times during stay as showers cold pool clean
Se hospedó 4 noches en abril de 2019

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Birthday celebration
Se hospedó 3 noches en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good spa facility and pool although water a little below temperature In would expect. Very good room, friendly staff, decent fresh cooled breakfast. For April the duvet was quite thin.
Se hospedó 2 noches en abril de 2019

8/10 Bueno

Frederic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
sympathiquement désuet
équipe très sympathique et polyglotte ; petit-déjeuner très bien et situation très pratique pour visiter l'île. mais l'ensemble est très désuet, à rafraîchir, surtout l'espace piscine où on n'a tout simplement pas envie de se baigner. très étonnant restaurant oriental décalé sur une telle île mais de très bonne qualité
Se hospedó 3 noches en febrero de 2019
Respuesta de La Trelade Hotel, el 8 mar. 2019
Merci beaucoup pour vos bons mots. Nous apprécions vos propos honnêtes et travaillerons pour améliorer les points que vous avez signalés à notre attention. En ce qui concerne la piscine, nous sommes en train de rénover notre espace piscine et salle de sport, ainsi que la plupart de nos chambres. J'espère que tout sera bientôt terminé, nous espérons pouvoir vous accueillir à nouveau dans un proche avenir. Cordialement

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay, staff very helpful. The swimming pool was out of action but that is the only downside
Se hospedó 1 noche en diciembre de 2018
Respuesta de Reservations & Reception Manager, el 29 ene. 2019
Thank you so much for your kind words. We look forward to welcoming you once more in a near future.

6/10 Aceptable

Cliente verificado

Although the rooms are okay but v v limited fooding options. The heating is also not upto the mark.
Se hospedó 4 noches en noviembre de 2018

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018