J. Ramiro, Gracias por quedarse con nosotros y por tomarse el tiempo para revisar nuestro hotel. Lamento mucho que algunos de los invitados fueran estresantes. Por favor, llámeme si desea hablar de ello. Respeto, Steve

Alfredo, gracias por tomarse el tiempo de revisar el hotel. Lamento que no fueramos mejores para ti, ya que es nuestro objetivo hacer felices a nuestros invitados. Claramente dejamos caer la pelota durante su estadía. De nuevo, me disculpo. No dude en comunicarse conmigo en cualquier momento si desea discutir su experiencia directamente conmigo. Respetuosamente, Steve Starrett Alfredo, Thank you for taking the time to review out hotel. I am sorry that we were not better for you as it is our goal to make our guests happy. Clearly we dropped the ball during your stay. Again, I apologize. Please feel free to reach out to me at any time if you would like to discuss your experience with me directly. Respectfully, Steve Starrett

Alicia, lamento mucho que hayas experimentado eso en tu habitación mientras estabas aquí con nosotros. Le agradezco que me lo haga saber para que pueda solucionarlo. No dude en comunicarse conmigo en cualquier momento si desea hablar más sobre su estadía. Nuevamente, me disculpo y sepa que si alguna vez nos da la oportunidad de servirle en el futuro, le pediré que me pregunte por mi nombre y yo personalmente manejaré su cuenta. Respetuosamente, Steve Starrett, Gerente General

Anon, gracias por compartir esto conmigo. Lamento mucho que haya visto un error en su habitación. Eso es lo último que quiero que pase. Me alegro de que todo lo demás le haya ido bien. Gracias por quedarse con nosotros y no dude en comunicarse conmigo en cualquier momento si desea hablar sobre su experiencia conmigo directamente. Gracias, Steve Starrett

Gracias por elegir quedarse con nosotros y apreciamos su comentario. Lamento que no pudimos entrar a su habitación durante estos tiempos de covid-19. Solo estamos tratando de mantener a todos a salvo. Nuevamente, les agradezco por quedarse con nosotros y espero volver a verlos pronto. Steve Starrett

Valerie, thank you for choosing to stay with us and for taking the time to review our hotel. I am very sorry that it was an uncomfortable stay. I understand how frustrating that would be, again, I apologize. Please know that if you do ever choose to stay with us again, I would ask you to contact me directly so I can personally handle your account and assure you have a comfortable stay. Thank you for your time, Steve Starrett, General Manager

Thank you for choosing to stay with us.

Kylee, thank you for taking the time to inform me about your experience with us. I am truly sorry that it was not a good one. The last thing that we want are unhappy guests so again, I apologize. Please feel free to contact me at any time if you would like to discuss this further. Respectfully, Steve Starrett

Thank you for choosing to stay with us. I do apologize for the inconvenience of not having the TV and that you had found a couple of bugs. I will make sure that this is taken care of. We hope to see you again.

Thank you for taking a moment to review our hotel.

James, I am so sorry about the buggy experience that you had while you were with us. I understand how frustrating that must have been for you, again, I apologize. I know that you were not asking for it, but I went ahead and refunded 90.00 (about 20% of what you spent with us) back on to the credit card that was used to pay for the room for the inconvenience. Please feel free to reach out to me at any time if you would like to discuss your stay with me further. Thank you for your time, Steve Starrett

Wanda, thank you for taking the time to review our hotel. I am sorry that we fell below your expectations. I know how frustrating that can be. Again, I apologize and please feel free to reach out to me at any time if you would like to discuss this further.

Thanks Hannah, we appreciate your business and the review. We would love to see you again, please keep us in mind the next time you're in the Clearwater/Largo area.

Robert, thank you for your continued loyalty. Yes, you are correct, since covid hit back in early 2020 certain things have changed here at our hotel. We have loosened our stance on pets, and we defiantly have more families staying long term than we have in the past. Having told you that, since everything has opened up vis-à-vis covid, I am starting to see things slowly push back in the other direction. I don't know if it's ever going to completely go back to how it was, I just know that we had a lot more snowbirds and spring training baseball fans this year than we have in the past couple of year. Thank you for the review and I look forward to having you stay with us again in the future. Respectfully, Steve Starrett

Debra, I am completely sorry that we did not deliver a better stay for you. I know how frustrating noise outside your hotel room can be. Again, I apologize. Please feel free to reach out to me at any time if you would like to share any more of your experience with me. Respectfully yours, Steve Starrett

Thanks, Marlene, for taking a minute to review our hotel. I see that you posted this back on March 10th. I'm sorry that I did not respond sooner but this just popped up on my Expedia page today. Nevertheless, thanks again for the review and for choosing to stay with us. Please keep us in mind in the future.

Thank you very much. We do the best we can to help our guests out.

Thank you for your candor. I am sorry that we were not better for you. Please feel free to reach out to me at any time if you would like to discuss this further. Respectfully, Steve Starrett

Darin, thank you for sharing this issue with us. I am very sorry that we didn't do a better job. I see that you had room #324, I will personally inspect this room and deal with it accordingly. Thank you for your time, Steve Starrett

Thanks Rob, we appreciate the visit and for you taking the time to review our hotel. Please feel free to reach out to us whenever you are in the Clearwater/Largo area because we would love to see you again.

Ashley, I am truly sorry that you had such a negative experience. I spoke with the assistant manager Angi about what happened and she let me know that you did check out that morning. Again, I apologize. Please know that we took this very seriously and Angi had the room treated within a few hour of your departure. Please feel free to reach out to me at any time if you would like to discuss this further. Thank you, Steve Starrett

Kevin, Again, I am sorry that our hotel did not work out for you. In speaking with the assistant manager Angi, it is my understanding that credit card used to pay for the reservation was given a full refund for the amount that was paid at arrival. Again, I apologize.

Sorry.

Bobby, yes there is a homeless situation in the Clearwater/Largo community. It is something that we deal with on a regular basis and I hate that it negatively affected your stay. Please feel free to reach out to me at any time if you would like to discuss this further. Thank you, Steve Starrett

Hans, wow, es tut mir so leid, dass wir während Ihres Aufenthaltes keine bessere Arbeit für Sie geleistet haben. Wir haben den Ball komplett fallen gelassen und übernehmen die Verantwortung dafür. Nochmals, ich entschuldige mich und Sie können sich jederzeit an mich wenden, wenn Sie Ihren Aufenthalt weiter besprechen möchten. Danke, SteveHans, wow, I am so sorry that we did not do a better job for you during your stay. We completely dropped the ball and take responsibility for it. Again, I apologize and please feel free to reach out to me at any time if you would like to discuss your stay further, Thank you, Steve

Crystal, thank you for sharing with me. I am sorry that we did not meet your expectations. Please reach out to me at any time if you would like to discuss your stay with me directly. Respectfully, Steve Starrett

Trevor, thank you for choosing to stay with us and for taking the time to share your thoughts. We do hear that from time to time about having other guests hanging around. Because we are an extended stay hotel we have a number of different types of guests. Some only stay a night or two, some stay week by week and some lived here and have for months, in some cases years. Because of this we do sometimes take the feel of an apartment more then a hotel. Please rest assured that we are a hotel and are run like a hotel. I am sorry that it wasn't a more comfortable stay for you. If you do give us another opportunity to prove ourselves as a hotel please ask for my by name and I will personally handle your account. Thank you, Steve Starrett

Jose, sorry.

Thanks Jose, we appreciate the high marks. Thanks for choosing to stay with us and we'll look for you the next time you are in town.

Jeremy, thanks for staying with us and thanks for taking the time to review the hotel. We appreciate the high marks and hope to see you again soon.

Sheila, thanks for sharing that with me. I am very sorry that we did not create a better hotel experience for you and your friends. Please feel free to reach out to me at anytime if you would like to discuss your stay further. Thanks you, Steve Starrett

Heather, thank you for choosing to stay with us and for taking a moment to review the hotel. We appreciate the nice score and look forward to seeing you again soon.

Craig, thanks for taking the time to review our hotel, I appreciate you sharing and I'm sorry that the bed was not more comfortable. Please keep us in mind for the next time you are in the area, ask for me by name, I will personally handle your account and make sure that we find you a comfortable bed.

Robert, that's nice to hear. Please think about us again next season if you come back for the spring games next season.

Thanks Kevin, we appreciate you and hope to see you again soon.

Thank you for sharing your experience with us. I apologize that it was a negative experience and that we clearly did not meet your hotel standards. Please feel free to contact me at any time if you would like to discuss your stay with me directly. Again, I am sorry, Steve

Thanks Gary, we appreciate the nice review and look forward to having you back whenever you are in the area.

Connie, thank you for the kind words and we appreciate you choosing to stay with us. We hope to see you again sometime in the future.

Kyle I am sorry that I have let you down. Because we still have some smoking rooms in the hotel there are some blankets in those room with burn holes. Again, I apologize, please feel free to reach out to me at any time if you would like you discuss your experience further. Steve Starrett General Manager

Melaine, I am sorry, clearly I dropped the ball with your stay and your experience. Please feel free to reach out to me at anytime if you would like to discuss this further. Thank you, Steve Starrett, General Manager

Sean, thanks for the nice review. We hope to see you again soon and please feel free to ask for me by name and I will personally handle your account. Steve Starrett, General Manager

Anon, thank you for choosing to stay with us and for taking a moment to review the hotel. We appreciate the nice score and look forward to seeing you again soon.

Anon, thank you so much for your kind review and thank you for choosing to stay with us. We hope to see you again soon, Respectfully, Steve Starrett

Anon, I am very sorry that we let you down. I do appreaciate that you have chosen to share this with me. If you do ever give us a chance to prove ourselves please ask for me by name and I will personally handle your account. Thank you, Steve Starrett, General Manager

Thank you for sharing your experience with us. I apologize that it was a negative experience and that we clearly did not meet your hotel standards. Please feel free to contact me at any time if you would like to discuss your stay with me directly. Again, I am sorry, Steve