Vista frontal de la propiedad

Opiniones de The Don CeSar

4 out of 5
The Don CeSar
3400 Gulf Boulevard, St. Pete Beach, FL

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 610 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 182 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 114 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1002 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Díana

Se hospedó 1 noche en octubre de 2023
Respuesta de JMancuso -- Assistant Front Office Manager, el 31 oct. 2023
Hi Diana,Thank you for your kinds workds about your recent stay! I hope we have the pleasure to welcome you back again in the future!Cheers,Jessica

10/10 Excelente

Eily Vanessa

Se hospedó 1 noche en agosto de 2023
Respuesta de JMancuso -- Assistant Front Office Manager, el 11 sept. 2023
Thank you for your kind words! We are thrilled you had a wonderful time at our historic Pink Palace and we look forward to welcoming you back!Cheers,

2/10 Terrible

Ossmel

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No se cumple ninguna de las opciones que te dicen en front desk. La atención es patética .. me cobraron demás 3 veces el costo de la habitación no era lo que decía la reservación y adicional un cobro extra de $800 por security deposit.. no se les ocurra ir a este hotel JAMÁS
Se hospedó 3 noches en diciembre de 2021
Respuesta de General Manager, el 8 abr. 2022
Dear Ossmel, Thank you for taking the time to leave us your feedback and it's unfortunate to hear that you didn't have a great time with us. We apologize for any lack of amenities during your stay with us. In addition, please know that our deposits are refunded at check-out and should appear back in your bank account within 5 to 10 days. Despite this, we hope you'll come back and give us another chance to impress you in the future. Thomas Fraher – General Manager.

2/10 Terrible

alaa

No le gustó: Condiciones de la propiedad
Pasamos una noche terrible no volveré
Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager, el 12 feb. 2022
All constructive comments are helpful, and we value your input. We are very sorry to hear you did not have an enjoyable night on this occasion. Thank you for your feedback, and we wish you all the best in your future travels. Thomas Fraher – General Manager.

2/10 Terrible

Bernardino

Viaje en pareja
No le gustó: Condiciones de la propiedad
Es un hotel de muchos años y las reformas no han llegado a las habitaciones y realmente no tiene la categoría con la cual se vende
Se hospedó 2 noches en septiembre de 2021
Respuesta de General Manager, el 1 oct. 2021
Dear Bernardino, Thank you for choosing to stay with us. Please accept our apologies that our accommodations did not meet your expectations. We want to ensure every guest has a clean, comfortable stay and will be discussing your comments with our team as we always strive to improve. All the best in your future travels. Thomas Fraher – General Manager.

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
High end service and environment
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A must stay for anyone who appreciates next level hotels. Dinner was excellent, mother's day brunch was over the top wonderful. Poolside cafe lacks attentive service...but poolside servers were great!
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 20 may. 2024
Dear James,Thank you for the lovely review. We're glad you enjoyed the delicious food and attentive poolside service. Please come see us again the next time you're in the area.Barbara Readey – General Manager.

8/10 Bueno

Elaine

Viaje familiar
Le gustó: Limpieza
The room was lovely, bed super comfy everything was clean! The property was beautifully maintained and the entire staff was very friendly and welcoming
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 16 may. 2024
Dear Elaine,It was an honor to host you at The Don CeSar. We take pride in delivering welcoming hospitality and immaculate accommodations, so we're delighted to read your review. Please join us again for another memorable experience!Barbara Readey – General Manager.

10/10 Excelente

Brad

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Historic and luxurious with great amenities. The staff are attentive to your every need. Lounging by the pool was the highlight of the trip.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Dear Brad,Thank you for sharing your comments with us. We are happy to know that you appreciated our historic and peaceful atmosphere, as well as our attentive staff members. It was a pleasure serving you, and we hope to see you again soon! Barbara Readey – General Manager.

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ala, Kansas City

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 12 may. 2024
Dear Ala,Thank you so much for your perfect rating! We are delighted you thoroughly enjoyed your stay at The Don CeSar, and we hope to have the pleasure of your company again soon.Barbara Readey – General Manager.

10/10 Excelente

Ala, Kansas City

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 12 may. 2024
Dear Ala,It was such a pleasure to welcome you to The Don CeSar! Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your recent experience, and we hope to welcome you back on your next visit to St. Pete Beach.Barbara Readey – General Manager.

8/10 Bueno

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

4/10 Malo

Shelly, Poplar Bluff

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Food was very poor quality. Service was poor. Towels were dirty and thin by the pool area. The places that were good to eat at locally were booked for days. I have been coming to the Don for 30 years and I have never seen it so run down and lacking service as I did on this visit. This will be my last. It has went from a 5 star hotel to a 2-3 star. The facility and staff certainly shows it. FYI: They accept only credit cards or room charge on a credit card plus you will have a daily 200 hold charge on top of the room cost. This started in February of this year. I hope this helps others so you're not blindsided.
Se hospedó 3 noches en mayo de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 6 may. 2024
Good Afternoon Shelly,Thank you for your message. I am sorry to see that you had some troubles during you most recent stay. We are bringing your thoughts to the appropriate departments so they may be appropriately addressed. I apologize if the 200.00 incidental hold was not properly explained to you. That was not charged and will come off your bill based off of what you actually ended up charging. I hope you are well and were able to enjoy your time out on our white sand beaches.Yours in Hospitality,Jessica M

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff made it a home from home
Se hospedó 3 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 6 may. 2024
Good Afternoon Paul,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled to have been able to host you on our white sand beaches and at the Pink Palace! Looking forward to the day wherer we can welcome you back to our historic property!Yours in Hospitality,Jessica M

6/10 Aceptable

Ronald

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de 6307301898, el 6 may. 2024
Ronald,I am sorry to see that you experienced some difficulties during your stay. At the very least, I hope you were able to enjoy some peace out on our white sand beaches. Thank you for your review and I hope we have the opportunity to host you once more and show you how spectacular the Pink Palace is!Yours in Hospitality,Jessica M

10/10 Excelente

Cyrus G.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay for relaxing on the beach with the family
Se hospedó 2 noches en marzo de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 3 may. 2024
Cyrus,Thank you for your 5 out of 5 star review from your recent stay. We are thrilled to see you had a great time out at the Pink Palace and hope we welcome you back again soon!Yours in Hospitality,Jessica M

10/10 Excelente

Amanda

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful pink hotel. Reputation holds true. Lovely beach-could be challenging to find chairs with umbrella
Se hospedó 7 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 3 may. 2024
Amanda, Thank you for your 5 out of 5 star review -- we are so glad you had a great time out at the Pink Palace and we hope to welcome you back again!Yours in Hospitality,Jessica M

10/10 Excelente

Zachary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
M
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 2 may. 2024
Dear Zachary,Thank you for your rating. We are honored to know you enjoyed your stay with us. Thank you for choosing The Don CeSar, and we look forward to welcoming you back soon.Barbara Readey – General Manager.

10/10 Excelente

Lisa

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Lester, Lakeland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the beach access and chairs, service and umbrellas at the beach. Great service at the pools. Dining options on all menus very limited. Did not think food was up to par.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 12 may. 2024
Dear Lester,Thank you so much for choosing to stay with us at The Don CeSar. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. It is always a pleasure to receive guest feedback, and we thank you for highlighting our wonderful service. We also appreciate your feedback on where we could improve. A great stay is always our goal, and we cannot achieve this unless we hear what our guests want to make their stay even better. It is our hope we see you again soon. It was a pleasure hosting you.Barbara Readey – General Manager.

10/10 Excelente

Darlene Marie, Farmingdale

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Joseph

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Hillary

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Hillary,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at The Don CeSar.Barbara Readey – General Manager.

10/10 Excelente

Janet

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a really nice property for a weekend at the beach. The staff were all so helpful and friendly and it has a great mix of nice cocktail bar and vibe but also fun for children.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 27 abr. 2024
Dear Janet,At The Don CeSar, we work hard to provide a fun, relaxing environment for guests of all ages, and we are so pleased to hear we were able to deliver that experience to you and your family. We will be sure to pass your compliments on to the team, and we look forward to welcoming you back for another refreshing stay.Barbara Readey – General Manager.

8/10 Bueno

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom fixtures were surprisingly cheap.
Se hospedó 2 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 23 abr. 2024
Andrew,Thank you for your 4 out of 5 star review from your most recent stay! We will pass along your comments regarding the bathroom fixtures to our Engineering team. We are happy to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excelente

Michael

Se hospedó 2 noches en febrero de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 23 abr. 2024
Michael,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bueno

ROBERT

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 23 abr. 2024
Robert,Thank you for your 4 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bueno

Dennis, Luxemburg

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good location. Very nice Hotel. Prices are high to eat at the hotel. Many other places to eat around the area. Easy traveling to other destinations.
Se hospedó 7 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 23 abr. 2024
Dennis,Thank you for your 4 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

6/10 Aceptable

Lawrence

Viaje en grupo
Le gustó: Limpieza
The Don was okay. The best thing was our waitress at Maritana and being right on the beach, Other than that, the walls are super thin, my food was over cooked (filet) and I’d just say the hotel is average.. the concerns I brought up to the hotel manager during our stay were never addressed and no real customer service was given. I’ve stayed at the Bellwether as well and tbh I’d pick that hotel over the Don in the future. Not worth the price.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 23 abr. 2024
Dear Lawrence,Thank you for your recent stay with us. Our goal is to provide each guest with an amazing experience at a great value. Please accept our apologies for any disappointment in our accommodations, amenities, and the service you received during your visit. We will use your feedback to continually improve upon our guests' experience. Our ideal location on the beach is just one of the many benefits of staying with us, and we are happy to hear that Maritana's service met your expectations. It would be wonderful to see you again should your travels bring you back to the area. Barbara Readey – General Manager.

10/10 Excelente

William L.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 23 abr. 2024
WIlliam,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 23 abr. 2024
Erin,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excelente

Antonio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 18 abr. 2024
Dear Antonio,Thank you for your review and for giving us a perfect rating. It was such a pleasure welcoming you to The Don CeSar, and we are delighted you thoroughly enjoyed your experience. Take care, and know we'd be thrilled to welcome you back anytime you visit St. Pete Beach.Barbara Readey – General Manager.

10/10 Excelente

Giselle

Se hospedó 1 noche en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 6 may. 2024
Good Afternoon Giselle,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled you had a wonderful time here at the Pink Palace and look forward to welcoming you again soon!Yours in Hospitality,Jessica M

10/10 Excelente

Vikki

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the pool area and the staff. This along with the beach rides made the stay memorable!
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Vikki, We're thrilled to hear that you loved our property, especially the pool area and our attentive staff. Your satisfaction motivates us to continue to uphold our standards of amazing service. We can't wait to welcome you back for another unforgettable experience.Barbara Readey – General Manager.

8/10 Bueno

Laurie, St. Petersburg

Se hospedó 2 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 6 may. 2024
Good Afternoon Laurie,Thank you for your 4 out of 5 star review from your recent stay! We are thrilled you had a wonderful time here at the Pink Palace and look forward to welcoming you again soon!Yours in Hospitality,Jessica M

10/10 Excelente

Nathalia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 6 may. 2024
Good Afternoon Nathalia,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled to have been able to host you on our white sand beaches and at the Pink Palace! Looking forward to the day wherer we can welcome you back to our historic property!Yours in Hospitality,Jessica M

2/10 Terrible

Catherine

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 13 abr. 2024
Good Morning Catherine,I am sorry to see that your stay was not up to expectations. Should you wish to reach out to the hotel directly to have a conversation on what we might be able to be better at, I am happy to speak with you.Yours in Hospitality,Jessica M.

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 3 may. 2024
Lauren, Thank you for your 5 out of 5 star review -- we are so glad you had a great time out at the Pink Palace and we hope to welcome you back again!Yours in Hospitality,Jessica M

8/10 Bueno

Cristina

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Great stay! Everything was nice.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Dear Cristina,It was a privilege to host you at The Don CeSar. Our team is delighted you had a wonderful stay with us on beautiful St. Pete Beach. We hope to create more memories with you soon!Barbara Readey – General Manager.

10/10 Excelente

Tiffany

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spectacular hotel with excellent food and amenities
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Dear Tiffany,Thank you for being our guest recently. It is wonderful to know you had an enjoyable experience, and we appreciate you mentioning our delicious offerings and fantastic amenities. Should your travels bring you back to St. Pete Beach in the future, we hope you will join us at The Don CeSar again!Barbara Readey – General Manager.

8/10 Bueno

SCOTT

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property. Very expensive there is no room for error on food. My wife ordered a well done cheese burger and it was raw. Dinner was $500.00 it was alright. Went to the chop house the next night, it was $200.00 and far better.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Dear Scott,Thank you for choosing The Don CeSar and for taking a moment to provide your review. While we are delighted that you appreciated the beauty of our property, we regret that aspects of your dining experiences with us did not meet expectations. Your feedback is valuable, and we will certainly share your concerns with the appropriate department to ensure improvements. Nevertheless, it was our pleasure to host you, and we look forward to welcoming you and your wife back again in the future.Barbara Readey – General Manager

8/10 Bueno

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel overall, service was lacking from previous experiences.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Stephanie,Thank you for taking the time to leave us a review. While we are happy to hear you enjoyed our beautiful property, we regret that our service missed the mark on this occasion. Your comment has been noted and will be discussed with the appropriate team members. We hope to have the opportunity to provide you with a stay that better reflects our high standards of service in the future.Barbara Readey – General Manager.

8/10 Bueno

laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 13 abr. 2024
Good Morning Laura,Thank you for your 4 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

10/10 Excelente

Taylor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 13 abr. 2024
Good Morning Taylor,Thank you for your 5 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

10/10 Excelente

Kent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of my favorite hotels anywhere. Thank you for the great weekend!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Kent,Now there's a review that's going to make the day of every team member at The Don CeSar. We are honored to be your favorite hotel anywhere and look forward to welcoming you back for many more memorable visits.Barbara Readey – General Manager.

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful place to stay and relax!
Se hospedó 7 noches en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Dan,Thank you for your compliments on our beautiful property. We're glad you had a relaxing visit, and we look forward to seeing you again at The Don CeSar!Barbara Readey – General Manager.

10/10 Excelente

Halina

Se hospedó 5 noches en marzo de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 26 abr. 2024
Halina,Thank you for your 5 out of 5 star review of your recent stay! We arre thrilled you had a wonderful time here at The Pink Palace!We look forward to welcoming you again soon!Yours in Hospitality,Jessica M

8/10 Bueno

Tanya

Viaje familiar
Beautiful beach
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Tanya,Thank you for choosing to stay with us at The Don CeSar. Our goal is to provide every guest with a wonderful experience, and we're thrilled you were able to take advantage of our beautiful location. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Barbara Readey – General Manager.

2/10 Terrible

Alexandra

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Stayed 2 times in the last month. Both times the room had a moldy smell. Had to change rooms but that didn’t really make a difference. Very limited dining choices.
Se hospedó 2 noches en marzo de 2024
Respuesta de JMancuso -- Assistant Front Office Manager, el 2 abr. 2024
Dear Alexandra,Thank you for your recent thoughts about your stay with us. While we love to see all the good that comes in, it is just as important to know when and how we missed the mark. I'm sorry the rooms were not up to your expecations. I do hope that we will once again be able to welcome you to our historic Pink Palace and you will be able to see just how we shine!Yours in Hospitality,Jessica M