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Opiniones de Holiday Inn Stevenage, an IHG Hotel

4 out of 5
Holiday Inn Stevenage, an IHG Hotel
St Georges Way, Fire Station, Stevenage, England

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 179 de 429 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 141 de 429 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 429 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 429 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 429 opiniones" "

8.6/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

simon

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
close to train station, friendly staff most especially Sue of the restaurant/cafeteria.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Graham

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Torben

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Torben Hansen Denmark
I stay at the hotel four days and everything was just perfect. After job bay a beer in the bar and sit doing some e- mails etc. People working at the hotel very frindly , and later go down and eat dinner. Food very good and proff service.
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

Kathryn

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

Tom

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

M

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

richard

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Simon

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

SONGMI

Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

Jessica

Le gustó: Servicio y personal
No le gustó: Limpieza
It served its purpose for one night. Not the most comfortable, and the previous pccupants underwear was still in the drawer
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Madeleine

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

Alastair

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
No air con
Advertised with air con but set to hear so rooms uncomfortably hot. Otherwise good.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was nice and clean. The rooms were a really good size for 2. Food and drink was a quite pricey but good quality and tasty. My only issue really was …and wasn’t parking. There are a select number of about 15 parking spots on site that are first-come-first-serve. But across a main dual carriageway road is a multi-storey that’s really cheap. So not a dealbreaker but not as convenient. And may suck a little during winter.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Sallie

Se hospedó 4 noches en octubre de 2023
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

Rui

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Gifty

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Tim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Concert night out
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Olatunde

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

JULIE

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Vitesh

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Jodi

Viaje en grupo
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Reasonable
The clear/frosted doors to the bathroom I did not like. The fact that the website stated no cots available as well as an enquiry with staff prior to the trip meant we brought a cot with us yet then told on checking in this is an available service.. room was small IMO
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

chris

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel management, el 28 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

Elaine

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 14 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Jyoti

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 14 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Julie

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 14 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

Gareth

Le gustó: Servicio y personal
No le gustó: Limpieza
Entrance and area around was fine with a café and restaurant available till late, room service seemed to be offered. Reception and staff on duty were polite and welcoming in all areas. For the price rooms were little better than Premier Inn and bathroom was dirty in areas like walls and toilet had stains around the bowl
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 14 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

William

Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Management, el 14 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Jyoti

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management, el 14 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

ian

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management, el 14 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

katie

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management, el 14 sept. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

European

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Emily

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Kym

Harry Styles Weekender.
Arriving earlier than expected from Sunderland, the hotel reception team quickly provided us with options to pass the time, whilst working with housekeeping to have a room prepared, leave our luggage and park the car. Doesn’t sound like the extra mile, but after such a long journey, it was very comforting to have somebody take control and manage the situation. In the restaurant, the breakfast team provided excellent customer service, were friendly, polite and courteous, attending to our needs (even providing train timetables and advice on tickets) and of course an excellent breakfast.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Cherrelle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would stay here again
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Kevin

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Jesse

Se hospedó 4 noches en junio de 2023

8/10 Bueno

Bola

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Steve

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
While the hotel can’t control external factors they’ve chosen their location, the dual carriageway main road the hotel sits on is the nicer than Stevenage town centre! Walking through it at night it’s literally full of rats from the dirt & debris. It’s all very concrete and oppressive, a place in urgent need of rejuvenation to match the quality of the hotel.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Paul

Le gustó: Limpieza y condiciones de la propiedad
Friendly staff, clean and quality maintained rooms, great breakfasts
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Georgia

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
So upon arrival was good then the staff made remarks over my daughter so I phoned downstairs the fire alarm fell off I wasn’t told about early breakfast on the Sunday so missed this and got told I couldn’t have a refund had to pay £50 for a tab I wasn’t able to order nothing as a lady opens a tab twice with out my consent over all not happy and would like a refund wouldn’t recommend had staff constantly coming up !
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Andrew

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Keith

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Emma

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Martin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic!! I don’t normally enjoy Holiday Inn but this one was amazing . Great hotel great service
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel management, el 18 may. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

SHARON

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel management, el 18 may. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

Rajeev

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel management, el 18 may. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Terrible

Pete

Se hospedó 1 noche en abril de 2023
Respuesta de Hotel management, el 18 may. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn STEVENAGE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Ed

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel management, el 18 may. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.