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Opiniones de Sunset Hill House

4 out of 5
Sunset Hill House
231 Sunset Hill Road, Sugar Hill, NH

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 530 de 915 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 249 de 915 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 90 de 915 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 915 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 915 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

7.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2017

8/10 Bueno

Deborah, Johnston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The views of the White Mountains from this site were stunning! The place was interesting given the history of it. The staff were very nice and dinner was really good. Due to the age of the building there were some aspects less desirable like very small bathrooms, and that you could hear people move above you, but overall enjoyed staying here
Se hospedó 1 noche en mayo de 2024
Respuesta de Judy, el 13 may. 2024
Thank you for staying with us...Glad you enjoyed your stay.

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful location
Se hospedó 1 noche en abril de 2024
Respuesta de Judy, el 13 abr. 2024
We are happy you enjoyed your stay

10/10 Excelente

Sinara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Classic, clean, great service!
Se hospedó 2 noches en abril de 2024
Respuesta de Judy, el 13 abr. 2024
Glad you enjoyed your stay

8/10 Bueno

Denise, Woonsocket

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I decided to stay here to observe the eclipse. The staff for check in was very pleasant. the bartender, who also served as a waitress was also also very excellent and friendly. I briefly met the cook who was also very friendly. the property has two separate buildings, the larger one which has the office in the restaurant, and a smaller building next-door. The rooms are very clean and have a lot of beautiful old character. Overall, this place was very pleasant to stay at the only downfall was it was very easy to hear your neighbors in the other rooms but everyone was respectful and was quiet at night.
Se hospedó 2 noches en abril de 2024
Respuesta de Judy, el 10 abr. 2024
Thank you for your feedback.Glad you enjoyed your stay

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Judy, el 13 abr. 2024
Thank you

10/10 Excelente

Elena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Charming, cozy and pet friendly. Our stay of choice in Franconia.
Se hospedó 2 noches en marzo de 2024
Respuesta de Judy, el 3 abr. 2024
Glad you enjoyed your stay,

8/10 Bueno

Rebecca, Winterport

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful views, history to the area, comfortable room. We would love to stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Judy, el 1 abr. 2024
Glad you enjoyed your stay and yes come and visit us again!

10/10 Excelente

Leita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a very old beautiful building so be prepared for quirky things. But this is what is lovely about this old inn. The views are spectacular, and the lounge a bar area are fun. We had a lovely stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de Judy, el 26 feb. 2024
Thank you for your input and yes we love our quirkiness and pleased that you enjoyed your stay.Hope to see you again

10/10 Excelente

Lisa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a lovely one night stay. Will most likely stay here next year for our short NH trip instead of looking around. It was such a sweet place and had all the charm.
Se hospedó 1 noche en febrero de 2024
Respuesta de Judy, el 24 feb. 2024
So glad you enjoyed your stay & hope to see you again!

10/10 Excelente

Alyson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay, lovely friendly staff.
Se hospedó 2 noches en febrero de 2024
Respuesta de Judy, el 24 feb. 2024
Glad you enjoyed your stay with us.

4/10 Malo

Jodi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Judy, el 5 feb. 2024
Sorry you did not enjoy your stay. We were surprised by your review as you were in one of our beautiful Master Suites.

6/10 Aceptable

Christian

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Judy, el 5 feb. 2024
thank you for your feedback

10/10 Excelente

Tara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful, historic inn in the mountains
Lovely inn with a great view of the mountains. We were in the master suite and it was amazing, especially if you're a fan of taking long baths. :) The staff was really wonderful; they might have been a little understaffed at our weekend dinner there, our area of 3 groups of people waited quite a long time without seeing anyone. Overall a really lovely stay and would love to stay there again when we're in the area!
Se hospedó 1 noche en enero de 2024
Respuesta de Judy, el 30 ene. 2024
Glad you enjoyed your stay. Hope you can visit again!

10/10 Excelente

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Judy, el 30 ene. 2024
Glad you enjoyed your stay

10/10 Excelente

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Judy, el 20 dic. 2023
Glad you enjoyed your stay...Hope to see you in 2024

10/10 Excelente

Lindsay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Small town friendliness and a quaint, beautiful Inn. We will be back.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Judy, el 5 dic. 2023
Glad you enjoyed your stay.

6/10 Aceptable

Matthew, Buzzards Bay

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
The décor doesn't match the character of the building. Property appears a bit rundown, and neglected. I believe it says there is breakfast available. Danish and coffee was what was available. Bathroom in my room was very small.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Judy, el 28 nov. 2023
Sorry you did not enjoy your stay. Our property is far from neglected nor run down. It is however a historic Inn that dates back to the 1800 which was updated in 2019 to bring a modern feel while keeping the history throughout. We no longer serve breakfast but provide complimentary coffee and pastries each morning.The Inn provides private bathrooms for all the room whilst some may be small.

10/10 Excelente

Stacy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Judy, el 10 nov. 2023
So glad you enjoyed your stay! Hope to see you again.

10/10 Excelente

Emily

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property
Se hospedó 1 noche en septiembre de 2023
Respuesta de Judy, el 2 nov. 2023
Thank you, hope to see you again

8/10 Bueno

Kristine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cute Inn but disappointing
We arrived at our Inn looking forward to enjoying the restaurant and bar and not having to leave on a rainy night. Unfortunately both the bar and restaurant were not open and our “upgrade” to compensate for the closure meant we got to carry our luggage up another flight of stairs to the top floor! The room and the Inn were very nice and clean, however, if there are no amenities such as a bar or restaurant, it is not conveniently located for other options.
Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 2 nov. 2023
We do try reach out to all our guest when the restaurant is not open as well as offering a free upgrade.All local restaurant are with a 15 minute ride as well, and we have a list available at the front desk as well as a local delivery service.

6/10 Aceptable

Maisha

Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 2 nov. 2023
We appreciate feedback as well

8/10 Bueno

mary

Se hospedó 2 noches en octubre de 2023
Respuesta de Judy, el 26 nov. 2023
thank you for staying with us.

10/10 Excelente

Rujuta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly front desk. Property is clean and has a charm to it. Good views all around
Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 23 oct. 2023
Glad you enjoyed your stay.

6/10 Aceptable

Christine

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 23 oct. 2023
Thank you for your input.

6/10 Aceptable

Leigh

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Amazing view....horrible beds.
Views in mid-October are amazing! This is a very traditional inn so if you are expecting an ice machine or fridge in your room you should look elsewhere.Staff was very friendly and the spaces clean, but the beds/pillows were not comfortable....at all.
Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 21 oct. 2023
Thank you for your feedback!

6/10 Aceptable

Michael, Silver Spring

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Upon arrival, no one was available to check us in, so the bartender actually found the key and let us in. Then we went to dinner and the waitress informed us she could not serve us because she was anticipating that she would have too many tables due to later reservations. So we ordered take out and ate it at one of the tables. While we had our dinner, there were only two other tables with customers. Then we went back to our room and the tv didn’t work. Not a good experience but the room we had was very large and comfortable.
Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 20 oct. 2023
Thank you for your feedback. We take pride that all of our staff members are trained to do multi jobs. The fall is the busiest time and reservations are required for dining. However, we were happy to hear you did to take out & that your TV was quickly fixed.

8/10 Bueno

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is more of a bed and pastry (staff makes homemade to offer with the coffee) rather than a hotel. Very unique and charming. Room was spacious and kept the character of its history. The bed was firm - we were worried it would be uncomfortable - but two nights proved no problem and we slept very well. The room had an air conditioner/dehumidifier that switched on routinely and was quite loud (although we got used to it). Staff was great and gave a history of the building and area. Multiple dining areas but limited times where food is offered. No fridge, microwave, or ice machine in rooms but one available in common area and buckets of ice available on request.
Se hospedó 2 noches en octubre de 2023
Respuesta de Judy, el 21 oct. 2023
Glad you enjoyed your stay and that you for feedback.

10/10 Excelente

Jacqueline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was magical in the fall. An old but clean inn on the most peaceful lot with a beautiful view of the mountains. I felt very safe here. The staff was friendly as well. I wish we could’ve stayed a couple more nights.
Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 20 oct. 2023
Glad you had a magical stay. Hope to see you again!

10/10 Excelente

Amy

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Gorgeous property and beautiful views. Loved our room- it was a big suite and perfect for a family of four.
Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 16 oct. 2023
Glad you enjoyed your stay.

10/10 Excelente

Kristin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely two night stay at this historical property. Comfy bed, great water pressure, morning views of the mountains out the window. Would stay again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Judy, el 16 oct. 2023
Glad you enjoyed your stay...we hope to see you again

8/10 Bueno

Rosalinda

Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 20 oct. 2023
Thank you for staying with us & hope to see you again.

10/10 Excelente

suzanne

Se hospedó 1 noche en septiembre de 2023
Respuesta de Judy, el 2 nov. 2023
Thank you

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We enjoyed our stay - nice room at the rear of the property with stunning views of Cannon Mountain and beyond. Staff very helpful and attentive. Property is a charming old historic building which is well maintained. Great dinner and bar area with good selection of food and beer - restaurant is not open every day but there are ample eateries in Sugar Hill and Littleton. Complimentary coffee and tea is available all day as are small bakery bites at breakfast. This is a great location for exploring the White Mountains.
Se hospedó 3 noches en octubre de 2023
Respuesta de Judy, el 12 oct. 2023
Thank you for staying with us. We hope to see you again when your in the area.

6/10 Aceptable

Martin

Viaje en pareja
Property has two buildings, we were put in an older annex called Hill House. Exterior, especially entry way, needs cleaning up and painting. Dining room experience was not good. Made reservations for 6:00 PM, appettizers arrived but very subpar & had to send back, and we were not served meal by 7:30 PM so we left. Hostess was apologetic and professional, but appears to be due to lack of staffing. Hostess sent over a to-go meal to our room later so we at least had something to eat.
Se hospedó 2 noches en octubre de 2023
Respuesta de Judy, el 12 oct. 2023
Thank you for your comments. We are sorry you did not have a nice dinning experience but very glad that our hostess brought you a meal.

8/10 Bueno

Kate

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Judy, el 9 oct. 2023
Glad you enjoyed your stay

6/10 Aceptable

Neha

Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 2 nov. 2023
We appreciate feedback as well

8/10 Bueno

Brent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Judy, el 2 nov. 2023
Thank you

8/10 Bueno

Emilie, Sunnyvale

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We arrived late, so it’s hard to review, however the area is stunningly beautiful and this old building is quite charming! Comfortable room, lovely area to relax in for a quick breakfast.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Judy, el 2 oct. 2023
GLAD YOU ENJOYED YOUR STAY

2/10 Terrible

Debora

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
When I set out to visit Sunset Hill House, I didn’t expect the experience I had. From reading previous reviews and the property’s answer to those reviews, I know that this will only serve as that - a review - and that no action will be taken towards making up for a bad experience, except a few paragraphs will probably be written in response in order to justify their take on things. To save you some time and effort: Yes, the view is beautiful. And yes, the mountains are breathtaking. Yes, the Inn looks wonderful on the outside. But how long will you be able to hide behind that? You are a business, and you are charging people quite a bit for the view they can get just from walking outside. I dare say the rustic, old-school experience of being handed an actual key as opposed to a keycard gives you a very welcoming, warm feeling when you arrive. But after going up two sets of stairs that are stained and dirty and look like they haven’t been cleaned in years doesn’t feel very welcoming. The room was clean! And that’s the least a great hotel should offer. But this is NOT a great hotel. I thought it was, but it is not. I had no hot water in my room. The bathroom was small, and that’s okay, but the shower was weak and again, did not get hot (not even warm until 10 minutes later). I understand you are a historic site, but there are steps you can take to bring your hotel up to par that won’t mess with the integrity of the building.
Respuesta de Judy, el 22 sept. 2023
Seems that this guest is making the rounds on review sites. As I have responded before, Thank you for your feedback. We never want our guest to be unhappy, but To wait and put such a ridiculous collection of complaints up after you spent 2 days with us, not once bringing anything to our attention. We would never force a guest to stay and would have been more than happy to accommodate you and checked you out and completely refunded you since you were not happy from the moment you arrived right down to an issue with our keys.In closing I hope that readers will see that this is just an unhappy person with life and not a justifiable review.

6/10 Aceptable

Steve

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Room was very nice. I was provided with a $20 voucher which I could not use because the dining room was unavailable due to a special event. Since the location of the inn was remote, I would have appreciated a note from the inn to let me know so that I could have stopped along the way to eat. Check-in was difficult as the staff was preparing for the special event.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Judy, el 17 sept. 2023
We do apologize for the mis-communication regarding the restaurant. We hope that your were able to enjoy most of your stay.

8/10 Bueno

Carl, Shelton

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had third floor room. No elevator to get heavy piece of luggage to and from our room. Room was nice but for me, being 6'5" tall, the area for the commode was too small. As it was in small place next to a jacuzzi we didn't use. Few dead flies in bathroom each day especially in the jacuzzi near the window (an easy fix). These things a minor compared to the beautiful setting and the lodge itself. Pleasant staff and beautiful dining facilities. Yes, I would go back.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Judy, el 17 sept. 2023
We are glad you were able to enjoy your stay all-be-it a few minor issues.

6/10 Aceptable

Glenn

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
VERY old house (was placed in Hill House, next to main house), paint job desperately needed. All doors had problems. Room itself had old mattress. Clean room though, no issues there. Can’t complain about the locale or scenery, beautiful area. This particular house just needs work.
Se hospedó 1 noche en agosto de 2023
Respuesta de Judy, el 14 ago. 2023
Thank you for your input & yes this is a Historical Inn built in 1880 that has been updated in recent years as well, but we did kept the original doors and beautiful woodwork in this building and yes sometimes the doors can be tricky. We agree that the exterior is in need of painting and we are just waiting for a dry spell to be able to do so.

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wine and Dinner
After traveling all day we truly enjoyed a glass of wine and a nice dinner without leaving the property. The room was nice and fit out needs. Just remember this is an old inn and there are no elevators.
Se hospedó 1 noche en agosto de 2023
Respuesta de Judy, el 14 ago. 2023
Glad you enjoyed your stay and hope to see you again!

10/10 Excelente

Lisa

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Judy, el 10 ago. 2023
Glad you enjoyed your stay.

6/10 Aceptable

CAMIER

Le gustó: Limpieza
No le gustó: Servicio y personal
Hôtel ancien, la salle de bain ressemble à un placard. Pas de petit déjeuner possible, et attention aux bonus donnés par hotels.com pour des achats de nourriture : il n'y a que très rarement de la restauration, donc ces bonus donnés ne servent à rien...
Se hospedó 2 noches en agosto de 2023
Respuesta de Judy, el 10 ago. 2023
Thank you for your input. We have nothing to do with what Hotels.com offers you, however the restaurant was open for your dining. We offer complimentary coffee and pastries each morning as well. Each room does offer private baths some being smaller than other.

6/10 Aceptable

Cheryl

Viaje familiar
What is nice about this property is that it is a quaint and beautiful view hotel. Unfortunately, the occupants in our building upstairs, You could hear everything and smell are Marijuana smoking. We were there for 3 days, and they only came in the room to tidy up 1 day..
Se hospedó 3 noches en agosto de 2023
Respuesta de Judy, el 10 ago. 2023
We are pleased that you found the beauty of this area albeit the few issues you experienced.

8/10 Bueno

Patrick

Se hospedó 2 noches en julio de 2023
Respuesta de Judy, el 17 sept. 2023
Thank you

4/10 Malo

Olivier

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We were on the little house near the main building. It need a lot of renovations. If you want to go there, ask to be in the main building. Also, pool is not very an option as it is not really maintained or heated.
Se hospedó 1 noche en julio de 2023
Respuesta de Judy, el 24 jul. 2023
We are sorry that you did not enjoy your stay. The pool is maintained everyday and although it is not heated is a refreshing 73 degrees. The Annex building you stayed in does have all the original beautiful woodwork which reminds us of the history of this wonderful Inn.

6/10 Aceptable

Heather

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
Beautiful area. Place itself is a bit dated. Bathroom in room so small that it was difficult to move or brush your teeth without bumping the walls
Se hospedó 1 noche en julio de 2023
Respuesta de Judy, el 17 jul. 2023
As with many historical Inns, each room is unique in its features and was updated many years ago to accommodate all 28 rooms to have private bathrooms, albeit some may be smaller than others. Our Inn itself and rooms were renovated in 2019 as well as our dining room area being done this year with beautiful new floors and keeping with the historical look of this lovely Inn.