Ropa de cama de alta calidad y caja de seguridad en la habitación

Opiniones de Hampton Inn & Suites Camp Springs/Andrews AFB

2.5 out of 5
Hampton Inn & Suites Camp Springs/Andrews AFB
5000 Mercedes Blvd., Suitland, MD

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 484 de 903 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 252 de 903 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 93 de 903 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 903 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 45 de 903 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fabricio

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice place
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 19 may. 2024
Hello Fabricio,We are delighted to hear that you enjoyed your stay with us! Our team appreciates your kind words and hopes to welcome you back soon for another wonderful experience.

10/10 Excelente

Fabricio

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager, el 19 may. 2024
Hello Fabricio,Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back in the future for another great experience.

10/10 Excelente

José L

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy amables, buen desayuno, incluido, buena limpieza
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 24 feb. 2024
Hello José L,Agradecemos su amable comentario sobre nuestro desayuno y nuestros estándares de limpieza. Para futuras consultas o comentarios, le recomendamos comunicarse directamente con nuestra gerencia. ¡Esperamos recibirlo nuevamente en el futuro!

10/10 Excelente

Juan

Se hospedó 2 noches en abril de 2023
Respuesta de Manager, el 3 may. 2023
Hello Juan,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 Bueno

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Creo que pueden hacer algo más por el desayuno
Se hospedó 2 noches en abril de 2021
Respuesta de Manager, el 1 may. 2021
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El cuarto muy limpio y con buen espacio,servicio excelente y el desayuno completo
Se hospedó 4 noches en septiembre de 2019
Respuesta de Manager, el 18 sept. 2019
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 Excelente

SERGIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Una opcion excelente
Muy bien. Fue una estadia maravillosa

10/10 Excelente

Glorymir

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel
Muy buena experiencia. Hotel limpio y agradable

8/10 Bueno

Yimy, Norwalk ct

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super bien gracias.

10/10 Excelente

Veronica

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 25 may. 2024
Hello Veronica,We're thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 Excelente

Yoonsuk

Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 25 may. 2024
Hello Yoonsuk,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

6/10 Aceptable

Lacey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was satisfactory but the area surrounding the hotel was not a safe area. There were not many food options and where there were they were not in safe areas.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 22 may. 2024
Hello Lacey, We appreciate your feedback and take all comments seriously. The safety and comfort of our guests are a top priority, and we encourage you to explore dining options in other areas next time for a more enjoyable experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Bueno

Khadijah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 19 may. 2024
Hello Khadijah,We are delighted to hear that you had an enjoyable stay with us! Should you have any further comments or suggestions, please do not hesitate to get in touch with us directly. We look forward to welcoming you back in the future.

6/10 Aceptable

Carlos

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Staff at desk was rude and had an attitude every day.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 10 may. 2024
Hello Carlos, We appreciate your feedback and apologize for any inconvenience caused during your stay. We will address this with our team to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.

4/10 Malo

Megan

Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 21 may. 2024
Hello Megan, We appreciate you choosing to stay with us. Please feel free to contact us directly with any concerns you may have regarding your recent stay. We value your input and strive to improve our services for all our guests.

6/10 Aceptable

linda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the pool water was so cold. they do not have a heated pool.
Se hospedó 4 noches en marzo de 2024
Respuesta de Manager, el 11 abr. 2024
Hello linda, Thank you for sharing your feedback with us. We apologize that the pool temperature did not meet your expectations during your stay. We appreciate your comments and will share them with our team for review and improvement.

8/10 Bueno

Pawel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Pawel,We are pleased to hear that you found our hotel to be a nice place. We strive to provide a comfortable experience for all our guests. Thank you for sharing your feedback with us.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Jason,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back on your next visit.

10/10 Excelente

Loretta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the establishment. Hopefully we will return.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Loretta,We appreciate your positive feedback and hope to welcome you back in the future. Thank you for choosing our hotel for your stay.

8/10 Bueno

Christopher

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
It's okay. Nothing special. Staff does their job but not real welcoming. Breakfast set up is pretty awful but thats the chain not the staff. I stayed here twice in 30 days. You get what you pay for. I probably won't return.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Christopher, Thank you for sharing your feedback with us. We appreciate your comments and will share them with our team for improvement. Should you decide to give us another chance, we hope to provide a better experience for you next time.

10/10 Excelente

Jana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing and the room was impeccable. The breakfast was also extensive and delicious. We had a wonderful time, the only drawback is the indoor pool is unheated.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 17 mar. 2024
Hello Jana,We are delighted to hear that you had a fantastic stay with us and enjoyed our impeccable service and delicious breakfast offerings. We appreciate your feedback regarding the indoor pool and will share it with our team for future considerations. Your satisfaction is important to us, and we hope to welcome you back again soon for another enjoyable experience.

10/10 Excelente

DANIELA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 5 mar. 2024
Hello DANIELA,Thank you for your kind words! We are pleased you found our hotel beautiful. Your positive feedback is truly appreciated.

10/10 Excelente

Donella

Viaje familiar
Le gustó: Condiciones de la propiedad
My stay was wonderful.
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 3 mar. 2024
Hello Donella,We are delighted to hear that you enjoyed your stay with us! Should you have any further feedback or queries, please do not hesitate to reach out to our management team.

8/10 Bueno

Leslee

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family and I really enjoyed our stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 28 feb. 2024
Hello Leslee,We are delighted to hear that you and your family had a pleasant stay with us. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excelente

katira

Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 22 mar. 2024
Hello katira,Thanks for choosing us. We are happy to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back again soon!

10/10 Excelente

Monique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 24 feb. 2024
Hello Monique,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

8/10 Bueno

Elizabeth, Ambler

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a little out of the way. Not much around it but two other hotels. It was clean and staff was friendly but they ran out of some breakfast items (juice and yogurt). The indoor pool was pointless since the water was freezing.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 feb. 2024
Hello Elizabeth, We appreciate your feedback on your recent stay with us. We are delighted to hear you found our hotel clean and our staff friendly. We will take note of your comments regarding breakfast items and the temperature of the indoor pool to improve our services. Thank you for bringing this to our attention.

4/10 Malo

Giovanni

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool is to extremely cold and the breakfast is not great either especially for the kids
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 22 feb. 2024
Hello Giovanni, We appreciate your feedback regarding the pool temperature and breakfast offerings. We will share your comments with the team for further review and improvement. Your suggestions are valuable for us to enhance our guests' experience in the future.

8/10 Bueno

MALENA

Le gustó: Servicio y personal
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 23 feb. 2024
Hello MALENA,We are ecstatic to hear you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

10/10 Excelente

Gilbert

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room light at the door didn’t work because the light fixture hung too low and didn’t allow the closet door to open.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 17 feb. 2024
Hello Gilbert,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the room light fixture and its impact on the closet door. Your feedback helps us improve our services and maintain a comfortable environment for all our guests. Should you have any further concerns, we encourage you to reach out to our management directly.

10/10 Excelente

NANCY

Se hospedó 6 noches en agosto de 2023
Respuesta de Manager, el 22 mar. 2024
Hello NANCY,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome
Se hospedó 6 noches en enero de 2024
Respuesta de Manager, el 6 feb. 2024
Hello Christopher,We're thrilled to hear that you had an awesome experience during your stay with us! Your satisfaction is our top priority, and we're delighted that we met your expectations. Thank you for choosing our hotel, and we hope to welcome you back soon for another fantastic stay.

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the pool could've been heated tho
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 3 feb. 2024
Hello Karen,Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding the pool temperature and will certainly take it into consideration for future improvements. We hope you had an enjoyable stay overall and would love to welcome you back in the future.

10/10 Excelente

Gilbert

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The continental breakfast is above average too very good but the parking is small too medium.
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 1 feb. 2024
Hello Gilbert,Thank you for your feedback! We're glad to hear that you enjoyed our above-average continental breakfast. As for the parking, we apologize for any inconvenience you experienced due to its size. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Raymond

My go to when in town.
I have stayed here multiple times when I visit the DC area. I always enjoy my stay. The deposit is a little pricey, but I guess that's just what it is these days. It was quiet even though someone decided to fire up some weed in their room. Easy access to the beltway.
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 30 ene. 2024
Hello Raymond,Thank you for choosing our hotel for your recent stay in the DC area. We appreciate your loyalty as a returning guest. We understand that deposits can vary, and we strive to provide a comfortable and enjoyable experience for all our guests. We apologize for any inconvenience caused by the situation you mentioned, and we appreciate your understanding. We hope to welcome you back on your next visit to the area.

2/10 Terrible

Angela

No le gustó: Limpieza y condiciones de la propiedad
Not Pleasant at all!!!!
Had to move rooms since the shower didnt work. Packed up and moved to the 6th floor where a helicopter sounded like it was going to invade the room. New room TV did not work had to send a guy up to fix that. Then there was a bug by the coffee machine. 2 day stay for a romantic getaway and both mornings we were woke up early by a loud fire alarm. There goes our romance and relaxation. Hilton may want to consider releasing their association. On check out expressed all concerns only for the young lady to make a ugly face and have no response.
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 22 ene. 2024
Hello Angela, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Manager, el 22 ene. 2024
Hello Jennifer, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love this hotel
I’ve been booking here for years and NEVER had any problems always clean cozy staff if nice helpful and professional Love the early morning breakfast for me and my family and my kids love the pool a little cold lol but we love it I always book the suite with the two queen beds and pull out couch
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 10 ene. 2024
Hello Jennifer, Thank you for your loyalty as our guest over the years and for taking the time to share your positive experience. We're delighted to hear that you find our hotel clean, cozy, and our staff helpful and professional. We're glad your family enjoys our early morning breakfast and that your kids love our pool, even though it may be a little cold. We appreciate your continued trust in our suite bookings with two queen beds and a pull-out couch. We look forward to welcoming you back on your future visits.

2/10 Terrible

Skarleth

No le gustó: Servicio y personal
Bad customer service.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 10 ene. 2024
Hello Skarleth, We apologize if you did not receive the level of customer service you expected during your stay. We appreciate your feedback and will use it to improve our service. Should you have any further concerns, we encourage you to reach out to our management team directly to address your specific issues. Thank you for bringing this to our attention.

10/10 Excelente

Santos

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 8 ene. 2024
Hello Santos,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a wonderful experience with us. If you have any further feedback or if there is anything else we can do to enhance your future visits, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 Aceptable

Lawrence

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 19 dic. 2023
Hello Lawrence, We apologize if your experience at our hotel did not meet your expectations. We kindly ask you to reach out to us directly so we can further address any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to provide you with an improved experience in the future.

8/10 Bueno

Ginny, Lansdowne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, friendly staff, clean hotel. Breakfast isn't great but it's free.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 12 dic. 2023
Hello Ginny,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our hotel's great location, friendly staff, and cleanliness. We appreciate your comments about the breakfast and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back again in the future.

8/10 Bueno

Treanese

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was in a convenient location. The room I had was big too.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 10 dic. 2023
Hello Treanese,Thank you for choosing our hotel for your stay. We're glad to hear that you found our convenient location beneficial and enjoyed the spacious room provided. We appreciate your feedback and hope to welcome you back again soon for another pleasant experience.

10/10 Excelente

Maeola

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was really nice
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 2 dic. 2023
Hello Maeola,Thank you for your positive feedback on our room! We appreciate your kind words and are delighted to hear that you found it to be nice. We strive to create a comfortable and enjoyable experience for all our guests. We hope to welcome you back in the future for another pleasant stay.

4/10 Malo

Margaret

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The carpets were dirty and the paint on the bathroom was falling off the ceiling, wallpaper was peeling off bathroom and the bath tub was rusty. Just no pride in the facility. Staff was rude upon arrival and keys kept not working making it very inconvenient to get in side doors or your room when you had your hands full of stuff
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 30 nov. 2023
Hello Margaret, We apologize for any inconvenience you may have experienced during your stay. We strive to maintain a high standard of cleanliness and maintenance in our facilities and we regret that your room did not meet these expectations. We appreciate your feedback and will address the issues you mentioned with our team. Thank you for bringing this to our attention and we hope to have the opportunity to provide a more enjoyable experience in the future.

10/10 Excelente

Quincy

Le gustó: Servicio y personal y condiciones de la propiedad
It was a great experience
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 29 nov. 2023
Hello Quincy,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a great stay at our hotel. We strive to provide exceptional service and create memorable moments for all our guests. We hope to have the opportunity to welcome you back in the future for another wonderful experience.

8/10 Bueno

Shanice

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
I enjoyed my stay at Hampton Inn, nice hotel.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 14 nov. 2023
Hello Shanice,Thank you for choosing Hampton Inn for your recent stay! We're delighted to hear that you enjoyed your time with us. Your kind words mean a lot to our team. If you have any suggestions on how we can further enhance your experience next time, please let us know. We look forward to welcoming you back in the future!

10/10 Excelente

Eric

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great breakfast options
Se hospedó 3 noches en noviembre de 2023
Respuesta de Manager, el 9 nov. 2023
Hello Eric,Thank you for your feedback on our breakfast options! We are pleased to hear that you enjoyed them during your stay. We strive to offer a diverse selection to cater to all preferences. Your satisfaction is our top priority and we hope to welcome you back in the future.

6/10 Aceptable

Jennifer

Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 8 nov. 2023
Hello Jennifer,Thank you for taking the time to provide feedback on your recent stay. We value your input and apologize for any inconveniences you may have experienced. We encourage you to reach out to our management team directly to discuss your concerns further and explore potential solutions.