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Opiniones de Sofitel Noosa Pacific Resort

5 out of 5
Sofitel Noosa Pacific Resort
14-16 Hastings Street, Noosa Heads, QLD

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 273 de 423 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 112 de 423 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 423 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 423 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 423 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sophie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de HA617, el 8 may. 2024
Bonjour Sophie,We truly appreciate your review. Thank you for choosing Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

8/10 Bueno

Laura

Le gustó: Servicio y personal
Enjoyed happy hour and the friendly staff.
Se hospedó 4 noches en abril de 2024
Respuesta de HA617, el 8 may. 2024
Bonjour Laura, thank you for your positive review. We are delighted to hear that you enjoyed our happy hour and experienced our friendly staff. We look forward to welcoming you back soon. Vianne BirrellRooms Division Manager

10/10 Excelente

KATHERINE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great family holiday
Se hospedó 3 noches en enero de 2024
Respuesta de HA617, el 10 abr. 2024
Bonjour Katherine,We appreciate you taking time to share feedback. We are so pleased you had such an enjoyable family holiday.We look forward to seeing you next visit to Noosa.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Antonio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding service and pleasant
Se hospedó 6 noches en marzo de 2024
Respuesta de HA617, el 10 abr. 2024
Bonjour Antonio,We are delighted you had such a wonderful stay - thank you for sharing.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was excellent. Very pleased with unexpected bonus of bubbles on arrival and a free upgrade. Everything was well managed and made for such an easy and enjoyable weekend getaway. Lovely pool and so close to beach, restaurants and shopping. Will definitely return.
Se hospedó 2 noches en marzo de 2024
Respuesta de HA617, el 8 may. 2024
Bonjour Brenda, we are delighted to hear about your wonderful experience with us! We are glad you enjoyed the service and the complimentary upgrade. Looking forward to welcoming you back for another fantastic getaway. Warm regards, Vianne BirrellRooms Division Manager

10/10 Excelente

Samantha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de HA617, el 6 mar. 2024
Bonjour Samantha,We truly appreciate your review and are delighted you had such a wonderful visit.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing service
Se hospedó 7 noches en febrero de 2024
Respuesta de HA617, el 6 mar. 2024
Bonjour Simon,We appreciate your review. We are delighted you had such wonderful service with us at Sofitel Noosa Pacific Resort. Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Esa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personel and Services exellent. Room was spacious and clean. Great look-out from the balcony.
Se hospedó 3 noches en febrero de 2024
Respuesta de HA617, el 6 mar. 2024
Dear Esa,Thank you for your positive review of Sofitel Noosa Pacific Resort. We are delighted to hear that you found our personnel and services excellent. It's wonderful to know that you enjoyed the spacious and clean room, as well as the great lookout from the balcony. Your feedback is greatly appreciated. We hope to welcome you back soon. Warm Regards,Vianne BirrellRooms Division Manager.

8/10 Bueno

Gee

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de HA617, el 6 mar. 2024
Bonjour Gee,We appreciate your feedback and for choosing to stay with us at Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

8/10 Bueno

Jackson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de HA617, el 6 mar. 2024
Bonjour Jackson,We appreciate your feedback. Thank you for sharing.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Andrew

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

S B

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Good
Lovely hotel. Very conveniently situated backing on to Hastings. Staff were a bit slow at times and room a bit basic but very spacious and well maintained. Would recommend if visiting Noosa
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

GA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love the Sofitel Resort and Spa - definitely the best place to stay in Noosa x
Se hospedó 2 noches en noviembre de 2023
Respuesta de HA617, el 28 nov. 2023
Bonjour GA,We are so pleased you had such a fabulous stay with us at Sofitel Noosa Pacific Resort. Thank you for sharing.Warm Regards,Vianne BirrellRooms Division Manager

8/10 Bueno

Amel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was good, the only issue is we have to pay extra for car parking. Paid a lot of money for the property, parking should be complementary for guests.
Se hospedó 1 noche en noviembre de 2023
Respuesta de HA617, el 28 nov. 2023
Bonjour Amel,Thank you for sharing feedback on your stay. I am pleased overall you had a good stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

louise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luxury Hotel on Hastings
Pool View Room. Lovely balcony overlooking the pool. Not noisy. Double glazed doors work a treat. Perfect location. You don't need your car at all. Pool is great. Noisy kids there though. Bar & restaurants fantastic. Breakfast is definitely worth the inclusion. Rooms are quite spacious. Pillows are a little too soft for me, but honestly the staff truly make this hotel special.
Se hospedó 6 noches en noviembre de 2023
Respuesta de HA617, el 28 nov. 2023
Bonjour Louise,We truly appreciate you sharing your luxury stay experience with us at Sofitel Noosa Pacific Resort. We do have a pillow menu so next visit please reach out so we can ensure your sleep is more comfortable.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Ami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely experience
Se hospedó 1 noche en octubre de 2023
Respuesta de HA617, el 6 nov. 2023
Bonjour Ami,Thank you so much for your favorable feedback.We are so pleased you had a good stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Josh

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great facility that met our expectations
Se hospedó 4 noches en octubre de 2023
Respuesta de HA617, el 18 oct. 2023
Bonjour Josh,Thank you for your review. We are so pleased you had an enjoyable visit.Warm Regards,Vianne BirrellRooms Division Manager

8/10 Bueno

JANE

Se hospedó 1 noche en septiembre de 2023
Respuesta de HA617, el 9 oct. 2023
Bonjour Jane,Thank you for your review. We appreciate you sharing.Warm Regards,Vianne BirrellRooms Division Manager

8/10 Bueno

Liz

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great location. Lovely staff. Beds are uncomfortable.
Se hospedó 5 noches en septiembre de 2023
Respuesta de HA617, el 9 oct. 2023
Bonjour Liz,We are delighted you had such a nice visit. I am sorry to hear you found the bed uncomfortable - we do have various toppers to try for a future visit.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Jennie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and facilities were excellent. The location is perfect.
Se hospedó 5 noches en septiembre de 2023
Respuesta de HA617, el 14 sept. 2023
Bonjour Jennie,Thank you so much for your feedback. We are so pleased you had such an enjoyable stay with us.Warm Regards,Vianne BirrellRooms Division Manager

6/10 Aceptable

Danielle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself is lovely and the staff were great. Unfortunately the room we got was possibly the worst room in the hotel which was disappointing considering it wasnt fully booked. The room was located above both reception and the main entrance carpark so was extremely noisy and had no privacy. For almost $700 a night I was extremely disappointed.
Se hospedó 1 noche en agosto de 2023
Respuesta de HA617, el 29 ago. 2023
Bonjour Danielle,Thank you for taking the time to tell us about your experience at the Sofitel Noosa Pacific Resort. I am sorry that elements of your experience did not meet your expectations; please allow me to express my sincerest apologies.Our village view rooms unfortunately all face the Bay Village shopping centre and the hotel was fully booked. Rooms located facing the pool and river are available at a small price difference. I am pleased you enjoyed the hotel itself and staff service during your stay. If you do look to return please reach out so the team can assist you. Warm Regards,Vianne BirrellRooms Division Manager

6/10 Aceptable

Kate

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en agosto de 2023
Respuesta de HA617, el 22 ago. 2023
Bonjour Kate,Thank you for choosing to stay with us. I am sorry your stay wasn't as we would have liked given your rating. I hope you shared directly any feedback.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Carolyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff. Wonderfully convenient.
Se hospedó 1 noche en julio de 2023
Respuesta de HA617, el 31 jul. 2023
Bonjour Carolyn,Thank you so much for taking the time to provide feedback on your stay. I am so pleased you enjoyed your stay with us.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

JL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great central location Great experience
Se hospedó 2 noches en julio de 2023
Respuesta de HA617, el 27 jul. 2023
Bonjour JLThank you so much for your review. We are so pleased you had a wonderful stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We thoroughly enjoyed our Sofitel stay.
Se hospedó 5 noches en julio de 2023
Respuesta de HA617, el 14 jul. 2023
Bonjour Andrew,We are delighted you had such a wonderful stay at Sofitel Noosa Pacific Resort. Thank you so much for sharing.Warm Regards,Vianne BirrellRooms Division Manager

8/10 Bueno

Chloe

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Everything you need in the one spot.
We stayed here for 5 nights with our two small children. The staff were very friendly. Our booking got lost and did not come through until we arrived which was a bit stressful, not sure why this was. The buffet Breakky was amazing. The pool was lovely and poolside bar was great. As was the day spa. Great experience all around. Loved the little touches of champagne on arrival and hot choc for the kids Hotel was right on Hastings street and walking distance to all shops.
Se hospedó 5 noches en junio de 2023
Respuesta de HA617, el 14 jul. 2023
Bonjour Chloe,Thank you for sharing your stay experience. I am so sorry regarding your booking - it is rare but occasionally technical transfers occur. I am pleased overall you had a fantastic stay and enjoyed our prime location.Warm RegardsVianne BirrellRooms Division Manager

10/10 Excelente

Liz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great central location. Minor plumbing issue dealt With promptly with offer of room change. Staff were friendly and helpful.
Se hospedó 4 noches en julio de 2023
Respuesta de HA617, el 14 jul. 2023
Bonjour Liz,We appreciate your feedback. Thank you so much for choosing to stay with us at Sofitel Noosa Pacific Resort. Warm Regards,Vianne BirrellRooms Division Manager

2/10 Terrible

Alex

Se hospedó 1 noche en julio de 2023
Respuesta de HA617, el 31 jul. 2023
Bonjour Alex,I am sorry to read of your disappointment - technical glitches do occasionally occur. Please accept our sincerest apologies. I do hope you enjoyed the upgrade to the Prestige suite.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Cindy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed in room 529 and loved the view. The beds were comfortable and location is great, would definitely stay here again. Shame the parking is an extra cost.
Se hospedó 1 noche en julio de 2023
Respuesta de HA617, el 14 jul. 2023
Bonjour Cindy,We appreciate you sharing your experience. I am delighted you had such a lovely stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

alexander

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The whole experience was great!
Se hospedó 2 noches en julio de 2023
Respuesta de HA617, el 14 jul. 2023
Bonjour Alexander,Thank you for sharing feedback on your stay. We are so pleased you had a memorable visit to Noosa. We look forward to seeing you time.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Couldn’t have been any better. Service and food was amazing and room was so spacious
Se hospedó 1 noche en julio de 2023
Respuesta de HA617, el 6 jul. 2023
Bonjour Karen,We are delighted you had such a lovely stay. Thank you so much for sharing.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Sabra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely big room, best buffet breakfast, great spacious pool & very friendly, helpful staff.
Se hospedó 6 noches en junio de 2023
Respuesta de HA617, el 6 jul. 2023
Bonjour Sabra,Thank you so much for your review. We truly appreciate your positive feedback.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Bradley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic resort, great staff, great place to be and holiday.
Se hospedó 4 noches en junio de 2023
Respuesta de HA617, el 27 jun. 2023
Bonjour Bradley,Thank you so much for sharing your stay experience. We are delighted you had such a wonderful holiday.We look forward to seeing you next visit,Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Reshni

Se hospedó 1 noche en mayo de 2023
Respuesta de HA617, el 19 jun. 2023
Bonjour Reshni,We appreciate your review. Thank you so much and we look forward to welcoming you back when you next return to Noosa.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Daniel

Se hospedó 3 noches en abril de 2023
Respuesta de HA617, el 24 may. 2023
Bonjour Daniel,Thank you so much for your review. We are so pleased you had a lovely visit to Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Ben

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent midweek stay. Thank you 😊
Se hospedó 3 noches en abril de 2023
Respuesta de HA617, el 19 may. 2023
Bonjour Ben,Thank you so much for your review. We are delighted you had a lovely stay at Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding place to stay in Noosa.
Se hospedó 4 noches en abril de 2023
Respuesta de HA617, el 24 abr. 2023
Bonjour Philip,Thank you so much for your feedback. We are absolutely delighted you had such a memorable stay.We appreciate you sharing,Warm Regards,Vianne BirrellRooms Division Manager

6/10 Aceptable

Barry

Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The power points behind the bed didn't work so I needed to ask for an extension cord. I sleep with a CPAP machine so it's important for me. The WiFi didn't work. I tried to log in many times but it didn't recognise me as a guest. The pool was terrific and the room was large but the decor and bathrooms were a bit tired. I would still come back again...
Se hospedó 4 noches en marzo de 2023
Respuesta de HA617, el 4 abr. 2023
Bonjour Barry,Thank you for the important feedback. We appreciate you letting us know.We appreciate you choosing to stay with us.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved that the on-site parking was seamless and check in was so easy. Loved also that we received an unexpected room upgrade and a lovely glass of complimentary champagne on arrival to take up to our room. Turn down was lovely with extra complimentary items, water bottles, relaxing tea sachets for before bed, chocolates and a little spray bottle of relaxing lavender oil. We also loved the little hidden gem of Sofitel's Riveria Bar which had live music, great cocktails and a great menu. The pool area was also a delight and looked magical. Checking out was also seamless. Really looking forward to another visit.
Se hospedó 1 noche en marzo de 2023
Respuesta de HA617, el 20 mar. 2023
Bonjour Lisa,Thank you for your review. We are so pleased you had such a memorable stay and enjoyed our special touches. We look forward to welcoming you back when you return to Noosa.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Hannah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were incredible one of my favourite hotels
Se hospedó 2 noches en marzo de 2023
Respuesta de HA617, el 20 mar. 2023
Bonjour Hannah,Thank you for your feedback. We are delighted we are one of your go to resorts. See you next visit.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Jessie

Se hospedó 1 noche en febrero de 2023
Respuesta de HA617, el 20 mar. 2023
Bonjour Jessie,We appreciate your review. Thank you so much.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

April

Se hospedó 1 noche en febrero de 2023
Respuesta de HA617, el 20 mar. 2023
Bonjour April,We appreciate your review. Thank you so much - we are so pleased you enjoyed your stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous
We love staying at the Sofitel Noosa - the rooms are spacious and beautiful beds and bedding. The swim up bar in the pool is great the river bar is lovely with sunset views up the river
Se hospedó 1 noche en febrero de 2023
Respuesta de HA617, el 24 feb. 2023
Bonjour Deborah,We appreciate your lovely feedback. Thank you so much!Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Anna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had the most wonderful stay!!! The staff were so friendly and welcoming. Location was perfect, just what we were after.
Se hospedó 4 noches en febrero de 2023
Respuesta de HA617, el 24 feb. 2023
Bonjour Anna,We are delighted you had such a lovely stay - thank you so much for sharing.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Tuyen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de HA617, el 8 feb. 2023
Bonjour Tuyen,Thank you so much for your positive review. We truly appreciate it and are glad you had a wonderful stay.Warm Regards,Vianne BirrellRooms Division Manager

8/10 Bueno

Danielle

Se hospedó 6 noches en enero de 2023
Respuesta de HA617, el 20 mar. 2023
Bonjour Danielle,We appreciate your review. Thank you for choosing to stay at Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

JERRAM

Se hospedó 2 noches en noviembre de 2022
Respuesta de HA617, el 12 dic. 2022
Bonjour Jerram,Thank you so much for your review. We are so pleased you had a memorable visit.We look forward to seeing you again soon.Warm RegardsVianne BirrellRooms Division Manager

8/10 Bueno

Penny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location
Se hospedó 1 noche en noviembre de 2022
Respuesta de HA617, el 12 dic. 2022
Bonjour Penny,Thank you so much for your review. We are pleased you enjoyed your stay to Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 Excelente

Rebecca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So convenient for Hastings street. Always feel pampered at Sofitel hotels.
Se hospedó 5 noches en julio de 2022
Respuesta de HA617, el 16 ago. 2022
Bonjour Rebecca, We greatly appreciate your 5 star rating on your stay at Sofitel Noosa Pacific Resort. Thank you and we are delighted you had such a lovely stay. Warm Regards, Vianne Birrell Rooms Division Manager

2/10 Terrible

Tobie

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The pool was closed for 3 days
Se hospedó 5 noches en julio de 2022
Respuesta de HA617, el 15 jul. 2022
Bonjour Tobie, I am so sorry to read of your stay disappointment. We did take time on the days of extremely low temperatures to conduct routine maintenance on the pool. I sincerely apologize for the inconvenience. Warm Regards, Vianne Birrell Rooms Division Manager