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Opiniones de Kiota Inn Ascend Hotel Collection

2 out of 5
Kiota Inn Ascend Hotel Collection
271 Hanford St, On Hwy 49, Sutter Creek, CA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 412 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 419 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 124 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 1001 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Florencio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

4/10 Malo

Benjamin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me fue mal. Eran las 8 de la noche y la empleada fue incapaz de conseguir algún lugar para delibera de comida y tampoco nos consiguieron taxi

8/10 Bueno

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager, el 14 may. 2024
Dear Guest,Thank you for your rating. We're glad to hear that you had a positive experience during your stay. If there are any specific areas where you feel we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

8/10 Bueno

Avneet, Danville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 14 may. 2024
Dear Guest,Thank you for your rating. We're pleased to hear that you had a positive experience during your stay. If there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

8/10 Bueno

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Need to concrete and cleanup at right side door entrance the rest of facility is nice ! Also, EMILY was wonderful helping me with TV issues, the managers were helpful as well !
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Manager, el 11 may. 2024
Dear Guest,Thank you for your feedback and positive rating. We appreciate your suggestion regarding the entrance and will address it promptly. We're glad to hear that Emily provided excellent service in resolving your TV issues, and we'll be sure to commend her for her assistance. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Bueno

Nancy, Manteca

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and comfy
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 11 may. 2024
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found your room clean and comfortable. We appreciate your rating and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The woman at the front desk was very helpful. We enjoyed our spacious room.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 11 may. 2024
Dear Guest,Thank you for your positive feedback. We're glad to hear that our front desk staff provided excellent service and that you enjoyed your spacious room. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Jesse

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, hotel has been newly remodeled. Had lots of usb ports to plug in your device cables. Would recommend this to stay in if you are in the area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 11 may. 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you found our hotel very clean and appreciated the recent remodeling. It's great to know that the abundance of USB ports added to your convenience. We truly appreciate your recommendation and hope to welcome you back for another pleasant stay whenever you're in the area.Sincerely, Hotel Manager

8/10 Bueno

Jessica

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean, great beds, showers & affordable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 11 may. 2024
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel very clean with great beds and showers. We strive to offer affordable accommodations without compromising on quality, and we're glad to hear that you appreciated it. We hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 11 may. 2024
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 Bueno

Mark, Placerville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Staff! Front desk was super helpful and assisted in a surprise birthday event. Room was basic and clean. Nice bed. Close enough to walk to Main Street Sutter Creek. Free breakfast wasn't worth doing and the area was not being cleaned up regularly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 11 may. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our staff helpful and enjoyed your clean and comfortable room. We apologize for any inconvenience caused by the breakfast area not being regularly cleaned and will address this with our team. Your comments are valuable to us as we strive to improve our services. We hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Jerrold, Folsom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 20 mar. 2024
Dear Guest,Thank you for your positive feedback and for rating us 5 out of 5! We're delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager

10/10 Excelente

Nola

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place glad the renovations are done beautiful
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 18 mar. 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay and found our recently completed renovations to be beautiful. Your satisfaction is our priority, and we're thrilled that you had a great experience with us. We appreciate your kind words and hope to welcome you back for another wonderful stay soon.Sincerely, Hotel Manager

10/10 Excelente

Vijay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 15 mar. 2024
Dear Guest,Thank you for your fantastic rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Aharon

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 11 may. 2024
Dear Guest,Thank you for your perfect rating. We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Upgrade, but Details Yet to Address
The renovation isn’t quite complete, but a wonderful change from the hotel’s former life. Rooms could use ceiling light (or can lights) over the bed. Wonderful new beds and flat screen TVs. Breakfast are pretty minimal (bagels, fruit, yogurt, muffins), no hot food like the previous owner. New bar/bistro not complete.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Service Manager, el 14 feb. 2024
We're working on getting some hot items soon. We're working on fixing everything to be in compliance with the authorities.Sorry for inconvenience and appreciate your feedback.

8/10 Bueno

David

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jason

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No early check in. Not 1 minute.
This is a clean, basic place to stay in Sutter Creek. They won't let you check in early. They won't even look you up to see if your room is ready even if the parking lot is totally empty and it is likely they had few Thursday guests. They will tell you there are NO early check ins. Why is that? Why make people feel unwelcome when you are in hospitality? I don't get it. Anyway, it was ok. Your are inside and everything worked. What more could you ask for? Oh yeah, manners.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
New hotel, comfortable and staff very nice
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Jennifer

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Pamela

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Front desk person
Person who checked us in was friendly and helpful. The next morning it was a different girl and far from friendly OR helpful. Hospitality management is not her strong point. All it takes is that one person to ruin the experience.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay! I’ve stayed at hundred of hotels, at all price points, all over the world and they have the most comfortable beds I have ever slept on! The staff is warm and friendly and very professional! They are still finishing up a major renovation and it looks great but there are still a number of odds and ends to be completed but it’s nothing that impacted our stay. Great place, congrats on an incredible renovation!
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Guicela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Charles

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

gustavo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff treated us excellent. I would definitely go back if have to spend the night in that town.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Shannon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fun in Sutter Creek
Great hotel and location staff was amazing. Traffic noise and dog barking in room next to ours was a bit unexpected and disruptive.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very happy with our stay here!!!!
Our stay was WONDERFUL!!!! Dylan's customer service was amazing. So accommodating & friendly. Couldn't ask for a better experience our first time visiting Sutter Creek. Such a cute little town.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Mark

Viaje en pareja
Quiet proporty
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gem
Very modern, includes lots of little appreciated details, and very comfortable. The walls are a bit thin so you can hear your neighbors.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Lance

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is under construction and was not disclosed.
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Brodie, Puyallup

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only complaint was the wall power outlet wasnt able to run my cpap machine for some reason.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me and the wife always enjoy staying at Keota in, it’s a nice quiet out-of-the-way place to stay in a small town very enjoyable
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Erin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't hear anything about this place being haunted, but my room lights were flickering most of the night until I asked "it" whatever it was, to stop. That was kinda cool but scary at the same time
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Karl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Janice

Viaje en pareja
No le gustó: Servicio y personal y servicios
Liked close to town. Staff was unprofessional and rude.
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Keith

Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Rosie

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Very friendly staff, pet friendly and super close to shops and restaurants!
Se hospedó 2 noches en septiembre de 2021

6/10 Aceptable

Lori, Pittsburgh

Viaje familiar
Le gustó: Servicio y personal
This property is leaving the days in chain and we were not made aware until after check-in. The days in customer service department actually told us this hotel was closed due to COVID-19 but in fact found out that was not true. It created quite a bit of confusion and us thinking the hotel was closed when it wasn’t. Front desk manager was very accommodating and the breakfast and coffee were excellent but the hotel needs some sprucing up
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2020

10/10 Excelente

FRANKTHETANK, FONTANA ,CA

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
WE HAD OUR TWO SUPPORT PETS WITH US AND THE INN GAVE US NO HASSLE ABOUT IT. NICE CLEAN AND GREAT SERVICE, NOT TO MENTION FREE BREAKFAST CEREAL AND BAGELS WITH HOT COFFEE AND ORANGE JUICE TO BOOT.
Se hospedó 1 noche en junio de 2020

8/10 Bueno

Dawn, Lodi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Should put the air conditioner on before people arrive, our room was very hot and the air conditioner didnt work, that said, we were moved to another room and upgraded and no extra payment, that was great! Just took extra time to find another room and get us moved
Se hospedó 1 noche en junio de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2020

8/10 Bueno

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place. I come here a couple times a year. Great location just a short walk to Sutter Creek downtown.
Se hospedó 1 noche en junio de 2020

10/10 Excelente

RussellTedrow, Cool. Ca.

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean,Quiet and Affordable ! Courteous staff. Free Ice
Se hospedó 2 noches en junio de 2020

10/10 Excelente

Sunny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020

6/10 Aceptable

Bruce

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Okay
Breakfast was very limited. WiFi was not very good. Air conditioner was dirty and didn’t work very well.
Se hospedó 3 noches en mayo de 2020

8/10 Bueno

Steven

Se hospedó 1 noche en mayo de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean hotel, friendly staff, although a bit outdated for the price.
Se hospedó 1 noche en mayo de 2020

10/10 Excelente

Theresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and quiet, perfect for our getaway! Breakfast was good, too!
Se hospedó 1 noche en marzo de 2020