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Opiniones de The Woolstore 1888 by Ovolo

4 out of 5
The Woolstore 1888 by Ovolo
139 Murray Street, Pyrmont, NSW

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 748 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 177 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 1001 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Teresita Alverde

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El concepto del lugar me gusto
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Rocío del Pilar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Erin, Assistant Manager , el 10 abr. 2018
Thanks for the glowing review :)

10/10 Excelente

Guillermo, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastico hotel, no se puede mejorar
Estuvimos de maravilla, vale para negocios, para parejas, en definitiva una experiencia estupenda
Se hospedó 6 noches en octubre de 2017
Respuesta de Ira Frey, Assistant Front Office Manager, el 2 nov. 2017
Ola Guillermo, Muchas gracias por escribir estas palabras amables :) Esperamos que vuelvas pronto :)

10/10 Excelente

Emily

Viaje familiar
Beautifully restored hotel in a great location for a fair price
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanzita, el 17 may. 2024
Hi Emily,Thank you for your wonderful 5/5 rating! We're thrilled to hear that you enjoyed our beautifully restored hotel, its great location, and found it to be fairly priced.Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay.Best regards,

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanzita, el 17 may. 2024
Hi Daniel,Thank you for your perfect 5/5 rating! We're delighted that you had a fantastic stay with us.We look forward to welcoming you back soon.Best regards,

10/10 Excelente

Fay

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved this quirky hotel! So much fun! Easy reach of Darling Harbour and beyond.
Se hospedó 2 noches en mayo de 2024
Respuesta de Sanzita, el 11 may. 2024
Hi Fay,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your stay at our quirky hotel and found it to be so much fun. It's great to know that our location made it easy for you to explore Darling Harbour and beyond. We hope to welcome you back for another enjoyable stay soon!Best regards,

10/10 Excelente

Irene, CAVES BEACH

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Have stayed before and will stay again. Fantastic hotel and the recognition of it being a special occasion wonderful
Se hospedó 1 noche en abril de 2024
Respuesta de Sanzita, el 6 may. 2024
Hi Irene,Thank you so much for your glowing review and for choosing to stay with us again! We're thrilled that you had a fantastic experience and that we could make your special occasion even more memorable. Providing a welcoming and personalized experience for our guests is incredibly important to us, and we're delighted that we could exceed your expectations.We can't wait to welcome you back for another wonderful stay in the future! If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Until then, take care and best wishes from all of us here at the hotel!Kind regards,

10/10 Excelente

Kayla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brilliant
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanzita, el 6 may. 2024
Hi Kayla,Thank you for the perfect rating! We're thrilled that you had such a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We can't wait to welcome you back for another fantastic stay!

10/10 Excelente

Susan

Viaje en grupo, Viaje de negocios
Lovely place, very clean the guy that checked us in was very polite and helpful. Will definitely stay there again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sanzita, el 6 may. 2024
Hi Susan,Thank you for the glowing review! We're thrilled to hear that you had a fantastic experience at our hotel. It's great to know that you found our place lovely, clean, and that our staff provided excellent service during check-in. We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards

8/10 Bueno

Lily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Cheryl

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Soo Young

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing hospitality. Great staff. Room was very cozy and clean
Se hospedó 7 noches en abril de 2024
Respuesta de Sanzita, el 6 may. 2024
Hi Soo Young,We're thrilled to hear that you enjoyed your stay with us and that our hospitality, staff, and accommodations met your expectations! Providing a cozy and clean environment is essential to us, and we're delighted that you found your room comfortable and welcoming. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels until we meet again!Kind regards,

8/10 Bueno

Jacqui

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Sanzita, el 22 abr. 2024
Hi Jacqui,Thank you for the 4-star rating! We appreciate your feedback. If there's anything specific that we can do to improve and earn that extra star next time, please let us know. We're committed to providing the best possible experience for our guests.Kind regards,

10/10 Excelente

Shannon

Se hospedó 1 noche en abril de 2024
Respuesta de Sanzita, el 17 may. 2024
Hi Shannon,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had a wonderful experience during your stay with us.We look forward to welcoming you back for another great stay in the future.Best regards,

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a lovely stay at the hotel. Great staff, small bit well appointed rooms. Breakfast was great and excellent coffee!
Se hospedó 1 noche en abril de 2024
Respuesta de Sanzita G, el 21 abr. 2024
Hi Paul,I'm glad to hear you enjoyed your stay at our hotel! Thank you for your kind words about our staff and rooms. We strive to provide a comfortable and welcoming experience for all our guests. It's fantastic to know that you enjoyed the breakfast and found the coffee to your liking. We look forward to welcoming you back on your next visit!Kind regards

8/10 Bueno

Ute

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked the stay in this Hotel. The music on thursday evening we enjoyed very much !!!
Se hospedó 1 noche en abril de 2024
Respuesta de Sanzita , el 21 abr. 2024
Hi Ute,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that the music event on Thursday evening added to your enjoyment. We strive to create memorable experiences for our guests, and it's fantastic to know that our live music event was a highlight of your stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon for another wonderful stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing our hotel!

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place great location. Highly recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Sanzita, el 22 abr. 2024
Hi Mark,Thank you for the outstanding 5-star review! We're thrilled to hear that you had a fantastic experience with us and that you enjoyed our great location. Providing our guests with a convenient and enjoyable stay is always our goal, and we're delighted that we could meet your expectations.Your recommendation means the world to us, and we truly appreciate your kind words. If you ever find yourself in the area again, we would love to welcome you back for another wonderful stay.If there's anything else we can assist you with or if you have any special requests for your next visit, please don't hesitate to let us know. We're here to ensure your future stays are just as enjoyable.Warm regards,

10/10 Excelente

Teddy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Such a unique hotel with a great staff. My room was great and bed was super comfy. I will definitely return.
Se hospedó 1 noche en marzo de 2024
Respuesta de SG, el 22 abr. 2024
Hi Teddy,Thank you for your glowing 5-star review! We're thrilled to hear that you had such a positive experience during your stay with us. Providing a unique and comfortable experience for our guests is what we strive for, and we're delighted that you enjoyed your room and found the bed super comfy.Your kind words about our staff mean a lot to us. We're dedicated to providing exceptional service, and we're thrilled that our team made a positive impression on you.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!Warm regards,

10/10 Excelente

Shiva

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de SG, el 22 abr. 2024
Hi Shiva,Thank you for the 5-star rating! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your experience remains exceptional.Kind regards,

10/10 Excelente

Olivia

Se hospedó 1 noche en abril de 2024
Respuesta de Sanzita G, el 7 may. 2024
Hi Ilivia,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,

2/10 Terrible

Yasmin

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room the size of a shoe box. No window the air conditioner was turned off at the central control. I asked twice to be sorted A Cockroach Greeted me when I woke. Leak in the roof.. Drip drip drip…from 3am. Accommodation was depressing. I did talk to the front desk and they said all will be fixed but nothing . I really expected such a different experience. I went on reviews but I can see it wasn’t my weekend to share their similar experience. Next time I will book the big chain hotels.
Respuesta de Sanzita, el 8 abr. 2024
Hi Yasmin,We're terribly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is incredibly valuable to us, and We want to assure you that we take it very seriously.We apologize for the inconveniences you encountered, including the issues with the room size, lack of a window, malfunctioning air conditioner, presence of a cockroach, and the leak in the roof. This is certainly not the experience we want our guests to have, and We're deeply sorry that we failed to meet your expectations.Please know that we have taken immediate action to address these issues and ensure that they are rectified. We are conducting a thorough inspection and implementing necessary measures to prevent such occurrences in the future.Your comments have been shared with our management team to ensure that we learn from this and make improvements wherever necessary. We genuinely appreciate your feedback, as it helps us to identify areas for improvement and strive to provide a better experience for all our guests.While I understand your decision to choose a different accommodation option in the future, I hope you will consider giving us another chance to regain your trust. Should you decide to return, please don't hesitate to reach out to me personally, and I will ensure that your stay exceeds your expectations.Once again, please accept my sincerest apologies for the shortcomings you experienced. Thank you for bringing them to our attention.Kind regards,

10/10 Excelente

Yangmay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a comfortable and clean base to come back to after exploring Sydney :)
Se hospedó 3 noches en marzo de 2024
Respuesta de Sanzita, el 10 abr. 2024
Hi Yangmay,Thanks a bunch for the awesome feedback! We're thrilled to hear that our hotel served as a comfy and clean home base for your Sydney adventures. There's nothing better than coming back to a cozy spot after a day of exploring!If you ever find yourself back in Sydney, we'd love to welcome you again for another round of comfort and cleanliness.Cheers to more great travels!

10/10 Excelente

Kathie, Calgary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the candy bar and the hotel felt safe
Se hospedó 2 noches en marzo de 2024
Respuesta de Sanzita, el 22 abr. 2024
Hi kathie,Thank you for your outstanding 5-star review! We're thrilled to hear that you enjoyed our candy bar and that you felt safe during your stay. Creating a welcoming and secure environment for our guests is a top priority for us, and we're delighted that we could provide that for you.Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Eclectic hotel close to Darling Harbour. Lovely staff, great cafe and little surprises such as free (non alcoholic) mini bar and a lolly station in the foyer!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanzita, el 22 abr. 2024
Hi Greg,Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay at our eclectic hotel near Darling Harbour. Providing a unique and memorable experience for our guests is what we strive for, and we're delighted that you appreciated our quirky touches like the free (non-alcoholic) mini bar and the lolly station in the foyer.We're also pleased to hear that you found our staff lovely and enjoyed our great cafe. Delivering exceptional service and amenities is important to us, and we're glad that it made your stay even more enjoyable.Your feedback means the world to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location. Everything you need.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sanzita, el 22 abr. 2024
Hi Luis,Thank you for the fantastic 5-star review! We're thrilled to hear that you enjoyed our hotel's great location and that you found everything you needed during your stay. Providing a convenient and comfortable experience for our guests is our top priority, and we're delighted that we could meet your expectations.Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

8/10 Bueno

Graham J, Ourimbah

Se hospedó 1 noche en marzo de 2024
Respuesta de SG, el 22 abr. 2024
Hi Graham J,Thank you for the 4-star rating! We appreciate your feedback. If there's anything specific that we can do to improve and earn that extra star next time, please let us know. We're committed to providing the best possible experience for our guests.Kind regards,

8/10 Bueno

Margaret

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de SG, el 7 may. 2024
Hi Margaret,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,

6/10 Aceptable

Anita

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Unique and quirky. Great location. Beds comfortable. AC was set to auto and room temp went hot then cold. Recommend ask for this setting be unlocked. Experienced noise disturbance during night-repeated mechanical knocking. Could have just been room 215.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanzita G, el 7 may. 2024
Hi Anita,Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our unique and quirky atmosphere, as well as our great location, and that you found the beds comfortable. We apologize for any inconvenience caused by the automatic setting of the AC and the fluctuating room temperature. Your suggestion to unlock this setting is duly noted, and we'll certainly look into it to improve our guests' comfort.Additionally, we're sorry to hear about the noise disturbance you experienced during the night, particularly the repeated mechanical knocking. We'll investigate this matter further, focusing on room 215, to ensure that such disturbances are addressed promptly.Your feedback is invaluable to us, and we appreciate your honesty. We hope that despite these issues, you would consider staying with us again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.kind regards,

6/10 Aceptable

Adam

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Sanzita, el 22 abr. 2024
Hi Adam,Thank you for your feedback and the 3-star rating. We're sorry to hear that your experience didn't meet your expectations. Your satisfaction is important to us, and we'd love to learn more about your stay to address any concerns you may have. Please feel free to share any specific feedback or suggestions you have so we can work towards improving our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. If you have any further comments or if there's anything we can assist you with, please don't hesitate to let us know. We're here to ensure your satisfaction.Kind regards,

10/10 Excelente

Wendi, Lauderdale

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was convenient; the front desk staff was friendly; and the price reasonable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sanzita G, el 25 mar. 2024
Hi Wendi,Thank you for sharing your experience with us! We're pleased to hear that you found our location convenient, our front desk staff friendly, and our prices reasonable. Providing excellent service and value to our guests is a top priority for us, and we're glad to know that we met your expectations in these areas. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind regards,

10/10 Excelente

Annika

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice boutique Hotel. Excellently food for breakfast and dinner. Friendly and attentive staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Sanzita G, el 26 mar. 2024
Hi Annika,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at our boutique hotel.We're delighted that you found our food for breakfast and dinner to be excellent. Providing delicious and satisfying meals is a priority for us, and we're glad that we met your expectations.It's also heartening to hear that our staff were friendly and attentive during your stay. We strive to provide top-notch service, and we're happy that our team made your visit memorable.We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!Wooly regards,

10/10 Excelente

mary

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Funky vibe. Pleasant staff
Se hospedó 2 noches en marzo de 2024
Respuesta de Sanzita G, el 19 mar. 2024
Hi Mary,Thank you for your feedback! We're thrilled to hear that you enjoyed the funky vibe of our hotel and found our staff pleasant. Providing a unique and welcoming atmosphere is important to us, and we're glad it contributed to your experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Wooly regards,

10/10 Excelente

Laura

Viaje en grupo
The staff were over-the-top, friendly, helpful.and polite. rooms are tight but beautiful. Fab on the drinks. would def recommend sraying here
Se hospedó 2 noches en marzo de 2024
Respuesta de Sanzita G, el 19 mar. 2024
Hi Laura,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed our friendly and helpful staff, as well as our beautiful rooms and fabulous drinks. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay! Wooly Regards,

10/10 Excelente

Jill

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanzita G, el 17 mar. 2024
Hi Jill,Thank you for your perfect rating! We're thrilled you enjoyed your stay with us. We hope to welcome you back soon for another excellent experience.Best regards,

10/10 Excelente

Lisa

Se hospedó 1 noche en marzo de 2024
Respuesta de SG, el 7 may. 2024
Hi Lisa,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,

8/10 Bueno

Nikki

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful building. Very unique interiors. Lolly bar is a nice touch. Had a minor issue with cleanliness, but didn’t impact trip.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sanzita G, el 12 mar. 2024
Hi Nikki,Thanks a ton for sharing your experience with us! We're thrilled you enjoyed the beauty of our building and the unique interiors. And of course, who doesn't love a sweet treat from our lolly bar?We're sorry to hear about the cleanliness hiccup, though. Rest assured, we're on it! Your comfort and satisfaction are our top priorities, and we'll do everything we can to ensure it's smooth sailing next time.We're grateful for your understanding and can't wait to welcome you back for another memorable stay!Cheers,

2/10 Terrible

Matthew

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spent 4 days walking past a leaking roof with a bucket under it which had obviously overflowed multiple times as the carpet was soaked. The stench ending up wofting into rooms when they finally fixed it and put a drying fan Infront of it. Parking is a bad experience. They withheld my ticket on day 1 to get it validated overnight and then told me it only lasts 3 days and to get a new ticket and repeat the process. Room was missing the "loot bag" and the candy bar had about 3 jars on it but added more by the time we left. Novelty of the place fell flat.
Se hospedó 4 noches en marzo de 2024
Respuesta de Sanzita G, el 9 mar. 2024
Hi Matthew,Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the leaking roof in the corridor and the subsequent odor that affected your room. We understand the importance of a comfortable and pleasant environment for our guests, and we regret that we fell short in this instance.Regarding the parking situation, we apologize for any confusion or inconvenience caused. We will certainly review our procedures to ensure a smoother and more efficient experience for our guests in the future.Furthermore, we apologize for the oversight and any initial scarcity of candy bar items. We appreciate your feedback and will use it to improve our services and offerings.Your feedback is invaluable to us, and we take it seriously as we strive to provide exceptional experiences for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service and comfort that you deserve. Thank you for sharing your concerns with us.Kind regards,

10/10 Excelente

Paige

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was great - super helpful and friendly staff, comfortable rooms and lovely little perks (such as free lollies/popcorn at anytime in reception). We used the car park across the road which was very easy (staff validate your ticket and charge back to the room). The only disappointment was that the property advertises a 24/7 gym - which is actually the local snap fitness (approx 500m away). Not a huge deal but would have expected this to be on site or in a similar vicinity to the parking options provided.
Se hospedó 4 noches en febrero de 2024
Respuesta de Sanzita G, el 27 feb. 2024
Hi Paige,Thanks a bunch for sharing your fantastic experience with us! We're absolutely thrilled to hear that you found our hotel top-notch, from our super helpful and friendly staff to our comfy rooms and delightful little perks like free lollies and popcorn – it's all about those sweet surprises!We're delighted that you found the parking across the road a breeze – it's our goal to make things as easy as pie for our guests! And we're glad you enjoyed the convenience of having your parking charges conveniently charged back to your room.We're bummed to hear that the gym situation wasn't quite what you expected. We totally get it, and we'll make sure to review our communications to ensure everything is crystal clear for our future guests.Thanks a million for choosing to stay with us! We can't wait to welcome you back for another unforgettable stay in the future! If there's anything else you need or any other feedback you'd like to share, just give us a shout! Wooly regards,

10/10 Excelente

Ponny

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing like it, elsewhere. Really enjoyed my stay,
Se hospedó 4 noches en febrero de 2024
Respuesta de Sanzita G, el 27 feb. 2024
Hi Ponny,Thanks a bunch for your kind words! We're absolutely thrilled to hear that you had such a wonderful stay with us! Creating memorable experiences for our guests is what we're all about, and we're delighted to know that we hit the mark for you.We can't wait to welcome you back for another fantastic stay in the future! If there's anything else you need or any other feedback you'd like to share, just give us a shout! Thanks a million for choosing to stay with us!Wooly regards,

10/10 Excelente

Madeline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Historic and modern!
The Wool Store in Sydney Australia was historic yet modern staff fantastic and knowledgeable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanzita G, el 23 feb. 2024
Hi Madeline,Thank you so much for your kind words and for choosing to stay at The Wool Store during your time in Sydney! We're thrilled to hear that you enjoyed the unique blend of historic charm and modern amenities that our property offers.Our team takes great pride in providing exceptional service, and we're delighted that you found our staff to be fantastic and knowledgeable. We strive to create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in making your stay enjoyable.Should your travels bring you back to Sydney, we would be honored to welcome you back to The Wool Store for another wonderful experience.Warm regards,The Woolstore 1888

4/10 Malo

Jeffrey

Viaje en pareja
Rooms are so overpriced for what is supplied, the room I had , you couldn’t swing a cat without hitting the walls. Did stay long in this place.
Se hospedó 4 noches en febrero de 2024
Respuesta de Sanzita G, el 19 feb. 2024
Hi Jeffrey,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience with us fell short of your expectations. We strive to offer our guests comfortable accommodations at fair prices, and we regret that you felt the room did not meet your needs or provide good value for the price.We apologize for any inconvenience caused by the size of the room. We understand the importance of space and comfort during your stay, and we regret if the room size did not meet your expectations. Your feedback is invaluable to us, and we will use it to improve our offerings and ensure a more positive experience for our guests in the future.If you would like to discuss your concerns further or if there is anything else we can do to address your feedback, please don't hesitate to contact our team directly. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regardsThe Woolstore 1888 Team

10/10 Excelente

Susan, Auburn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, trendy property.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sanzita , el 16 feb. 2024
HI Susan,Thank you for your kind review! We're thrilled to hear that you found our staff to be great and our property to be trendy. Providing excellent service and a stylish atmosphere are top priorities for us, and we're glad to see that reflected in your experience.We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you'd like us to consider for your next visit, please don't hesitate to let us know.Warm regards,

10/10 Excelente

Cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the property is really unique. I loved the architecture and how the 1888 building was converted to a modern hotel. The restaurant was 5 Star. The service was excellent. The rooms were comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanzita , el 16 feb. 2024
Hi Cheryl,Thank you for your wonderful review! We're thrilled to hear that you found our property to be truly unique and appreciated the architectural transformation of the 1888 building into a modern hotel. Preserving the charm of the past while offering contemporary comforts is something we take great pride in.It's fantastic to know that you enjoyed the 5-star dining experience at our restaurant and that our service met your expectations. Providing excellent service is at the heart of what we do, and we're delighted that our team made your stay memorable.We're also glad to hear that you found our rooms comfortable. Guest comfort is a top priority for us, and we're pleased to see that reflected in your experience.We look forward to welcoming you back for another memorable stay. If there's anything else we can do to make your next visit even more special, please don't hesitate to let us know.Warm regards,

10/10 Excelente

Susan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great vibe Ultra friendly and helpful staff Accommodated my need for a late checkout Great food for breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanzita , el 16 feb. 2024
Hi Susan,Thank you for your glowing review! We're thrilled to hear that you enjoyed the great vibe of our property and found our staff to be ultra-friendly and helpful. Providing exceptional service and creating a welcoming atmosphere are top priorities for us, and we're delighted that our team made your stay memorable.We're also pleased that we could accommodate your need for a late checkout. We understand the importance of flexibility to ensure our guests' comfort and convenience.It's fantastic to hear that you enjoyed the breakfast offerings at our restaurant. We strive to provide delicious and satisfying options to start your day off right.We can't wait to welcome you back for another fantastic stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

4/10 Malo

Chelsea

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios
The size of room is really small, and the soundproofing is terribly bad that you can hear people walking on the corridor or people open their door when you are in the room. The staffs they are very friendly and accommodating which is we appreciate that. If ask us to recommended someone to stay in this hotel, we would say no because you can find some other hotels (novetel,ibis) nearby, with the similar prices that have a better view and better size of the room. Overview of this hotel, I think they are overpriced best our experience.
Se hospedó 5 noches en febrero de 2024
Respuesta de Sanzita , el 16 feb. 2024
Hi Chelsea,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.We appreciate your kind words about our friendly and accommodating staff. Providing excellent service is a top priority for us, and we're glad our team made a positive impression on you.We're sorry to hear that the size of the room and the soundproofing did not meet your expectations. We understand the importance of comfort and privacy for our guests, and we will certainly take your comments into consideration for future improvements.We understand your concerns about the value proposition of our hotel compared to nearby options. We continuously review our pricing to ensure it reflects the quality and offerings of our property, and we apologize if you felt that the experience did not match the price.We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,The Woolstore 1888

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sanzita , el 16 feb. 2024
Hi Adam,You are a superstar for giving us a glowing review. Thank you and we look forward to welcoming you again. Kind regards,The Woolstore 1888

10/10 Excelente

Kelli

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
5 star stay!
Loved the historic building! Great location to easily access restaurants and attractions at Darling Harbor. Staff were so nice. We were able to check in early after our long flight from LA. The bartender in Mr. Percy’s served us a beer before they were officially open. Nice amenities in the room. Can’t wait to visit again!
Se hospedó 2 noches en febrero de 2024
Respuesta de Sanzita , el 12 feb. 2024
Hi Kelli,Thank you for your amazing feedback!We cant wait to welcome you back again!Kind regards,The Woolstore 1888

10/10 Excelente

Martin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic old wool store very well done
Se hospedó 3 noches en febrero de 2024
Respuesta de Sanzita, el 12 feb. 2024
Hi there,Thank you for your review. We hope to welcome you back again!Kind regards,The Woolstore 1888

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A great place to stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Sanzita , el 12 feb. 2024
Hi Matthew,Thank you for your review giving us 5/5 Thank you for acknowledging for us to be a great place to stay.Kind regards,The Woolstore 1888

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A great place to stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Sanzita , el 12 feb. 2024
Hi Matthew,Thank you for your 5/5 review.Kind regards,The Woolstore 1888