Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 940 de 2053 opiniones" "
10 - Excelente
940
Puntuación de 8, es decir, Bueno. Basada en 783 de 2053 opiniones" "
8 - Bueno
783
Puntuación de 6, es decir, Aceptable. Basada en 213 de 2053 opiniones" "
6 - Aceptable
213
Puntuación de 4, es decir, Malo. Basada en 74 de 2053 opiniones" "
4 - Malo
74
Puntuación de 2, es decir, Terrible. Basada en 43 de 2053 opiniones" "
2 - Terrible
43
8.6/10
Limpieza
8.4/10
Servicio y personal
8.2/10
Servicios
8.0/10
Condiciones de la propiedad
7.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Cliente verificado
5 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen departamento, céntrico, espacioso y muy cómodo..
Cliente verificado
Se hospedó 1 noche en enero de 2020
Respuesta de James, el 6 ene. 2020
Thanks for staying with us. We appreciate your feedback!
8/10 Bueno
Carlos Alberto
18 mar. 2019
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Carlos Alberto
Se hospedó 5 noches en marzo de 2019
Respuesta de Lisa, el 18 mar. 2019
Dear Carlos,
Thank you for taking the time to leave us your wonderful score. We hope we can welcome you back soon
4/10 Malo
ramon
8 nov. 2018
No le gustó: Condiciones de la propiedad
Lo mínimo para ser aceptable
Todo es lo mínimo aceptable ....principal problema es la antigüedad ! Aunque funciona
Pero un Hotel de más de Usd 200 debe ser mejor
Lo único excelente es la ubicación !
ramon
Se hospedó 2 noches en noviembre de 2018
Respuesta de SMM, el 5 dic. 2018
I am sorry to hear you were unhappy with your stay.
8/10 Bueno
Cliente verificado
29 nov. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comentario
El hotel tiene lo básico y el sector está muy bueno.
No tiene Restoran para cenar o tomar desayuno
Cliente verificado
Se hospedó 1 noche en noviembre de 2017
10/10 Excelente
Delia
21 nov. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Confortabke
Hotel cómodo y muy bien ubicado
Delia
Se hospedó 4 noches en noviembre de 2017
10/10 Excelente
María Cristina
23 oct. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación , muy cómodo
María Cristina
Se hospedó 4 noches en octubre de 2017
Much appreciative for your positive review. we look forward to have you again with us
10/10 Excelente
Ramón G
3 abr. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel recomendable
muy buena ubicación del harbour.
Ramón G
Respuesta de Carla, el 7 abr. 2017
We appreciate you taking the time to share your positive experience at The York by Swiss-Belhotel. I am very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future.
8/10 Bueno
GABRIELA, Mexico
10 ene. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien unicado
Muy bien
GABRIELA
Respuesta de Carla, el 1 jun. 2016
I am pleased to read your review and to hear of your great experience at The York apartments.
10/10 Excelente
cristina, guadalajara mexico
19 mar. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
exelente!!!!!!
Muy linda experiencia todo muy bien
cristina
10/10 Excelente
Acevedo, Venezuela
6 may. 2013
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación, Servicio de primera
Buenísima, Recomendable 100%, aunque no me tocó el apartamento de la foto de Internet.
Acevedo
8/10 Bueno
Dianne, Caralina
Viaje en grupo
13 may. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Well appointed unit which was close to Circular Quay. Friendly staff and very clean. The only issue that the entrance is on Jamieson Street and isn't noted on any advertising. This made it a little difficult for us because we arrived late and weren't familiar to the area.
Dianne
Se hospedó 1 noche en mayo de 2024
Respuesta de The team, el 14 may. 2024
Dear Dianne,thank you for the review and comments. It is great to hear the staff were friendly and welcoming. Sorry to hear about he entry we do have main street access on Jamison and on the side of York street and we also have a rear entrance car parking lane.
10/10 Excelente
Stephen
Viaje familiar
8 may. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
We liked the size of our apartment and the level it was on (Level 26) Liked the service by Shari in looking after us. Liked the spa and pool area (pool cold though and spa stopped working) Liked the area the hotel is in although it can be noisy with traffic, construction work and air cond plants nearby
We disliked the fact the pools were out of service for half the stay. The service people for the pool seemed to take a long time coming and then fixing the pools.
Stephen
Se hospedó 7 noches en mayo de 2024
Respuesta de The team, el 14 may. 2024
Dear Stephen,thank you for the review and comments it is great to hear that Shari looked after you. She is a new team member and have been doing a great job settling in.
8/10 Bueno
Gordon
Viaje en pareja
2 may. 2024
Le gustó: Limpieza y condiciones de la propiedad
It is super easy to get around the city with trains, trams and ferry’s all in walking distance. Our room was clean and quiet. The staff were very helpful
Gordon
Se hospedó 6 noches en abril de 2024
Respuesta de The York Team, el 3 may. 2024
Dear Gordon,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future! We are glad that you loved the location of our hotel which is very central and staff were very helpful during your stay.
6/10 Aceptable
Ross
Viaje de negocios
2 may. 2024
Le gustó: Limpieza
This is an old building - and looks to have been converted from apartments to a hotel format. It is showing its age.
Ross
Se hospedó 1 noche en abril de 2024
Respuesta de The York Team, el 3 may. 2024
Dear Ross,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future! Yes building is quite old but well maintained and most of the rooms are getting refurbished too.We hope you will consider staying with us again sometime in the future
8/10 Bueno
Shazil
1 may. 2024
Nice location
Shazil
Se hospedó 4 noches en abril de 2024
Respuesta de The York Team, el 3 may. 2024
Dear Shazil,Thank you for choosing to stay with The York by Swiss-belhotel. Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progress
10/10 Excelente
hironori
Viaje familiar con niños
28 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Dear Hironori,Thank you for choosing to stay with The York by Swiss-belhotel and for your high regards for our hotel. Please accept our sincerest apologies as your stay was affected due to cooking utensils were not maintained will. We will pass on your feedback to the relevant team for improvement . Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progressRegards,
6/10 Aceptable
Robert
25 abr. 2024
Le gustó: Limpieza y servicios
The sliding door to the outside was broken and the hot tub was not working, but otherwise good.
Robert
Se hospedó 2 noches en abril de 2024
Respuesta de The York Team, el 26 abr. 2024
Dear Robert,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future!We regret to hear that there were few maintenance issues on your stay we will pass your comments onto the relevant team for their consideration.We hope you will consider staying with us again sometime in the future so we can turn this experience around for you
10/10 Excelente
Michelle
Viaje familiar
24 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
Employees were very kind and helpful
Michelle
Se hospedó 2 noches en abril de 2024
Respuesta de The York Team, el 26 abr. 2024
Dear Michelle,Thank you for your PERFECT rating and We appreciate your kind words. We're glad to hear you had a positive experience.We look forward to welcome you again !
8/10 Bueno
Zoran
Viaje en pareja
23 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great value, nice, large apartment in a great location
Zoran
Se hospedó 2 noches en abril de 2024
Respuesta de The York Team, el 1 may. 2024
Dear Zoran, We appreciate your kind words. We're glad to hear you had a positive experience and value the time you took to provide feedback. We look forward to welcome you again.
10/10 Excelente
Jill
Viaje familiar
18 abr. 2024
Le gustó: Condiciones de la propiedad
Location, friendly/helpful staff, spacious accommodation.
Light bulbs required in some lamps, poor lighting.
The pot lights not the same and should dimmable.
Otherwise great stay and would highly recommend.
Jill
Se hospedó 3 noches en abril de 2024
Respuesta de The York Team, el 1 may. 2024
Dear Jill,Thank you for choosing to stay with The York by Swiss-belhotel and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated.
8/10 Bueno
Sherri, Martinez
Viaje en pareja
11 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean and comfortable.
Sherri
Se hospedó 4 noches en marzo de 2024
Respuesta de The team, el 12 abr. 2024
Dear Sherri, wonderful news you enjoyed you stay with us thanks so much
8/10 Bueno
Sherri, Martinez
Viaje en pareja
11 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Convenient location. Friendly staff.
Clean and comfortable room.
Sherri
Se hospedó 1 noche en abril de 2024
Respuesta de The team, el 12 abr. 2024
Sherri,this is great new so glad the team are attending to your needs
8/10 Bueno
Julie
Viaje en pareja
11 abr. 2024
Property needs to be cleaned more. Very thick dust to top of walls and all power points. Tv was old and did not work on some channels if the blinds or window was open. No ability to watch anything but general chanels. Good size but needs a little modernising.
Julie
Se hospedó 3 noches en abril de 2024
Respuesta de The team, el 12 abr. 2024
Dear Julie we will attend to this cleaning as soo as possible and sorry for the inconvenience here. Tv has been rescanned and all good
8/10 Bueno
Don
Viaje en pareja
11 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was very friendly and helpful.
Don
Se hospedó 6 noches en abril de 2024
Respuesta de The team, el 11 abr. 2024
Dear Don this is good to hear and thanks
6/10 Aceptable
Hyun
10 abr. 2024
Hyun
Se hospedó 2 noches en abril de 2024
Respuesta de The team, el 11 abr. 2024
Dear Hyun,Thank you for the review
10/10 Excelente
Hardee
7 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
The property was located in a central area with nice amenities.
Hardee
Se hospedó 3 noches en marzo de 2024
Respuesta de The team, el 10 abr. 2024
Dear Hardee,Thank you for your review and comments and so glad you enjoyed all the amenities
6/10 Aceptable
Jacques, Vaudreuil-Dorion
Viaje familiar
6 abr. 2024
Besoin d'amour sur l'entretien
Jacques
Se hospedó 1 noche en abril de 2024
Respuesta de The team, el 10 abr. 2024
Dear Jacques,thank you for your feedback and hope you enjoyed the holiday out from France . We are working on the improvements
10/10 Excelente
RYUSHIRO
Viaje familiar con niños
4 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel was Good to access everywhere. Room was clean and staffs were so kind.
RYUSHIRO
Se hospedó 5 noches en marzo de 2024
Respuesta de The team, el 5 abr. 2024
Dear Ryushiro,Thank you for the review and grateful for your support
6/10 Aceptable
Wai Ling Edna
Viaje familiar
4 abr. 2024
Le gustó: Limpieza
I never experienced such bad quality mattress and pillows.
Wai Ling Edna
Se hospedó 4 noches en marzo de 2024
Respuesta de The team, el 5 abr. 2024
Dear Wai Ling we have replaced the pillows and making improvements to the bed
2/10 Terrible
Jill
Viaje familiar
2 abr. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Poor checkin in process. Reception on his phone texting during checkin. Balcony dirty with cobwebs all over balcont area. Obviously not cleaned. Property wanted to charge $50 to check out one hr after checkout time
Jill
Se hospedó 2 noches en marzo de 2024
Respuesta de The team, el 3 abr. 2024
Dear Jill I am very sorry to hear the team was on the phone, ic might have ben mistaken for our duty mobile which we use to communicate with other departments? as staff should not be on their personal devises at all. We are very sorry for this lack of attention.
6/10 Aceptable
Jovana
Viaje de negocios
31 mar. 2024
Le gustó: Limpieza
The communication with staff was a bit slow.
Example- still waiting for the invoice to be provided.
Jovana
Se hospedó 7 noches en marzo de 2024
Respuesta de The team, el 5 abr. 2024
Dear Jovana,thank you for the review it is had to send you an invoice when your booking comes through a online travel agent Expedia will be able to send this to you?
10/10 Excelente
Jarrad
30 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Jarrad
Se hospedó 4 noches en marzo de 2024
Respuesta de The team, el 2 abr. 2024
Thanks jarrad,for the 5/5
8/10 Bueno
Michelle
Viaje familiar
30 mar. 2024
Le gustó: Limpieza y servicios
Very spacious but not overly modern. Great locationand city views.
Michelle
Se hospedó 2 noches en marzo de 2024
Respuesta de The team, el 11 abr. 2024
Dear Michelle,thank you for the review and comment great to have had you stay, apartment are more classic and not to modern
6/10 Aceptable
Glynn Maxwell
30 mar. 2024
No le gustó: Condiciones de la propiedad
Great location, hotel is a little rundown and could do with a refresh, one particular staff member rude.
Glynn Maxwell
Se hospedó 2 noches en marzo de 2024
Respuesta de The team, el 2 abr. 2024
Dear Glynn,thanks for the review and comments we are working with investor to get the apartment in a better condition
6/10 Aceptable
Cheryl
Viaje en pareja
28 mar. 2024
No le gustó: Servicios
It was quite tired
Even though we had housekeeping daily, they simply tidied and didn’t bother to clean, no vacuuming or washing floors
The shower wasn’t clean etc
Cheryl
Se hospedó 14 noches en marzo de 2024
Respuesta de The team, el 2 abr. 2024
Dear Cherly,I am sorry to hear about the cleanings, this is not good enough and our team must do better.
6/10 Aceptable
Hoi Hin
28 mar. 2024
No le gustó: Limpieza
Hoi Hin
Se hospedó 1 noche en marzo de 2024
Respuesta de The team, el 2 abr. 2024
Dear Hoi Hin,Thanks for the review and glad you stayed with us
8/10 Bueno
Liann
26 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Liann
Se hospedó 1 noche en marzo de 2024
Respuesta de The team, el 28 mar. 2024
Dear Liann,Thank you for the review and comments great to have you stay and look forward to your return.
8/10 Bueno
Murray, Blind River
Viaje en pareja
25 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
It was very nice to have a full apartment with kitchen facilities and laundry. The units need a little TLC but everything is clean, works well and is as advertised. The hotel is conveniently located so that it is a quick walk to The Rocks, Circular Quay and Darling Harbour. The pool area and hot tub is very nice and well kept with convenient access. We would stay here again.
Murray
Se hospedó 5 noches en marzo de 2024
Respuesta de The team, el 25 mar. 2024
Dear Murry,Thank you for your review and comments and so glad even though we have older style apartments that they are large, we have great facilities and we are close to the amazing sites of Sydney.
10/10 Excelente
KEWWON
Viaje en grupo
23 mar. 2024
Le gustó: Limpieza
No le gustó: Servicios
Kind crew
KEWWON
Se hospedó 7 noches en marzo de 2024
Respuesta de The team, el 25 mar. 2024
Dear Kewwon,Thank you for the review and glad you enjoyed the stay
8/10 Bueno
Sue
Viaje en grupo
22 mar. 2024
Le gustó: Limpieza y servicios
Great location, pool area lovely! Carpet needs stretching out as is quite dangerous due to the bumps. Otherwise great place to stay to explore Sydney!
Sue
Se hospedó 2 noches en marzo de 2024
Respuesta de The team, el 25 mar. 2024
Dear Sue,Glad you enjoyed the location, outside pool carpet will be changed in the coming months
8/10 Bueno
James
21 mar. 2024
Le gustó: Limpieza
As a temporary stay it was fine. The crockery was below par, but apart from that the amenities were pretty good
James
Se hospedó 3 noches en marzo de 2024
Respuesta de The team, el 25 mar. 2024
Dear James,In the room we are making more changes and lifting the standards of in kitchen utensils.
10/10 Excelente
William
Viaje en pareja
21 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
A good place to stay.
William
Se hospedó 3 noches en marzo de 2024
Respuesta de The team, el 25 mar. 2024
HIU William thanks for the review and so glad it was a good place to stay
8/10 Bueno
RINA
Viaje familiar con niños
19 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
よかった
RINA
Se hospedó 7 noches en enero de 2024
Respuesta de The team, el 20 mar. 2024
Dear Rina,Thanks you for the review and we are glad you enjoyed your stay with us.
8/10 Bueno
Kylie
17 mar. 2024
Kylie
Se hospedó 2 noches en marzo de 2024
Respuesta de The team, el 20 mar. 2024
Dear Kylie,Thank you for the time and for staying with us we hope to get 5 stars next time!!
8/10 Bueno
Juan
17 mar. 2024
Juan
Se hospedó 2 noches en marzo de 2024
Respuesta de The team, el 10 abr. 2024
Dear Juan,thank you for the review and comments it is great news and so glad you enjoyed the stay.
2/10 Terrible
KENSUKE
15 mar. 2024
No le gustó: Condiciones de la propiedad
KENSUKE
Se hospedó 3 noches en marzo de 2024
Respuesta de The team, el 20 mar. 2024
Dear Kensuke,We are not sure where we went wrong but would like to hear your thoughts.
4/10 Malo
Andrew
14 mar. 2024
No le gustó: Condiciones de la propiedad
Property is old and tired
Noisy location
Bed was terrible
Booked and paid for 2 nights. I left after 1 night and wasn’t even asked why. I guess they are used to this.
Andrew
Se hospedó 2 noches en marzo de 2024
Respuesta de The York Team, el 15 mar. 2024
Dear Andrew,Thank you for taking the time to share your feedback with us. However, we sincerely apologise for the inconvenience you experienced with the bed and city noise. Rest assured, we have addressed the issue and taken corrective measures to ensure a more enjoyable experience in the future. If you have anything specific to share, please reach out to us directly so that we can discuss.We appreciate your valuable input and look forward to welcoming you back for an improved stay.
10/10 Excelente
Barbara
Viaje familiar
14 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location. Wonderful view. Had a communication problem with the front desk but it worked out in the end. Would stay there again.
Barbara
Se hospedó 3 noches en febrero de 2024
Respuesta de The York Team, el 15 mar. 2024
Dear Barbara,Thank you for your PERFECT rating!It’s rating like yours that keep our staff motivated to keep providing an excellent standard of customer service to our guests. Thank you for your feedback, we will definitely work on the communication so that customer service can be uplifted and up to the swiss-belhotel standard.We look forward to welcome you again
10/10 Excelente
Susan
Viaje en pareja
13 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
We had an excellent stay at the York by Swiss Belhotel. The hotel was in walking distance to the trams, trains and ferries. Easy train ride from the airport. It was also within walking distance to most major sights. Reception was efficient and friendly. The room was spacious and well maintained.
Susan
Se hospedó 2 noches en marzo de 2024
Respuesta de The team, el 13 mar. 2024
Dear Susan,Thank you for taking the time to review and let us know about your stay and the property facilities, this is great news.
10/10 Excelente
Timra
Viaje familiar
13 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
The rooms were very comfortable, although the second br for 2 people was small. Loved the balcony and the pool area was extra special to have in a city hotel. We walked to most attractions or it was a quick uber ride. Opt for the coffee shop across the street on the left (if facing) Starbucks; local coffee is good. Parking was available at the hotel but we did not use it.
Timra
Se hospedó 6 noches en marzo de 2024
Respuesta de The team, el 13 mar. 2024
Dear Timra,Thank you for the review and glad you liked the outside level 6 pool, its a great spot in the city and unique.