Alberca techada, 5 albercas al aire libre y sombrillas en la alberca

Opiniones de Hilton Taghazout Bay Beach Resort & Spa

4 out of 5
Hilton Taghazout Bay Beach Resort & Spa
Station Touristique, Taghazout Bay, Taghazout

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 37 de 49 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 7 de 49 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 49 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 49 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 49 opiniones" "

9.6/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Karim

Viaje en grupo
Au top personnel au top! La femme de chambre au 2 eme chambre 1218 excellente et d une gentillesse incroyable. Les piscines, la vue, les chambres le pdj parfait. Mon nouveau spot. Le coach de la salle de sport Habibau top merci frère un vrai professionnel tu m as bien fais travailler. À très bientôt Je conseille fortement
Se hospedó 6 noches en mayo de 2024

8/10 Bueno

Margot

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spacieux, design, personnel adorable, plusieurs piscines, grande chambre, très calme, excellente cuisine
Se hospedó 4 noches en mayo de 2024
Respuesta de Hilton Taghazout Bay, el 17 may. 2024
Cher client,C’est un plaisir de lire votre commentaire et nous vous remercions d’avoir pris le temps de nous avoir fait part de vos impressions positives quant au professionnalisme de nos équipes.Dans l'attente de vous recevoir prochainement au Hilton Taghazout Bay.Sincères salutations,

10/10 Excelente

Brahim

Le gustó: Limpieza
Se hospedó 3 noches en mayo de 2024
Respuesta de Hilton Taghazout Bay, el 20 may. 2024
Dear Guest,Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hilton Taghazout Bay Beach Resort & Spa

8/10 Bueno

Tamara

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Really lovely hotel in beautiful surroundings. Staff are really friendly - service is quite slow but I think this could be easily remedied and would be 5/5 all round. Would recommend.
Se hospedó 4 noches en abril de 2024
Respuesta de Hilton Taghazout Bay, el 14 may. 2024
Dear Guest,Thank you for taking the time to share your experience. Indeed, we work hard on these facilities we try to constantly enhance the satisfaction of our guests. We will share your positive comments with our teams, they will certainly be delighted to hear that they have exceeded your expectations. Your compliments are our best reward. Sincerely,

10/10 Excelente

Shabana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very beutiful hotel and amazing staff especially al hasan his 18 and is very good with his job and he helped us alot for only been a receptionist
Se hospedó 2 noches en abril de 2024
Respuesta de Hilton Taghazout Bay, el 6 may. 2024
Dear Guest,Thank you for taking the time to share your experience. Indeed, we work hard on these facilities we try to constantly enhance the satisfaction of our guests. We will share your positive comments with our teams, they will certainly be delighted to hear that they have exceeded your expectations. Your compliments are our best reward. Sincerely,

8/10 Bueno

René

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very pretty hotel on the beach, with surfing facilities nearby. Rooms are very comfortable, pretty and clean. We got a very warm welcome from Jamal who helped us with luggage and other questions we had. Also Kamel (the pool butler) was always there to good take care of us with kindness and a smile. A place to recommend.
Se hospedó 7 noches en abril de 2024
Respuesta de Hilton Taghazout Bay, el 23 abr. 2024
Dear Rene,Thank you for taking the time to share your experience. Indeed, we work hard on these facilities we try to constantly enhance the satisfaction of our guests. We will share your positive comments with our teams, they will certainly be delighted to hear that they have exceeded your expectations. Your compliments are our best reward. Sincerely,

10/10 Excelente

Melanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent beach front hotel with lovely outdoor pools. Great breakfast(eggs cooked to order and fresh doughnuts). We walked into Taghazout, it’s about 2 miles for dinner along a lit promenade where you could get 2 courses for 4 for about £50.
Se hospedó 7 noches en abril de 2024
Respuesta de Hilton Taghazout Bay, el 23 abr. 2024
Dear Melanie,Thank you for taking the time to share your experience. We are delighted to receive such positive comments. We have also shared your experience with our team and we are all very proud to have exceeded your expectations. We consider your comments to be our greatest reward. Sincerely,

10/10 Excelente

Karolina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel team is truly exceptional—so warm, helpful, and always ready to assist with such graciousness. I was wondering if it might be possible to introduce a half-board option—it could add even more delight to the experience.
Se hospedó 5 noches en abril de 2024
Respuesta de Hilton Taghazout Bay, el 23 abr. 2024
Dear Guest,Thank you for taking the time to share your experience. We are delighted to receive such positive comments. In response to your request, please ensure that we offer a half-board option.Thank you for your time and consideration, and we sincerely hope to welcome you back to our ResortSincerely,

2/10 Terrible

Abdellah

Se hospedó 2 noches en abril de 2024
Respuesta de Hilton Taghazout Bay, el 23 abr. 2024
We appreciate you leaving us a 1* rating. It seems that your experience was not entirely up to your expectations and we apologize for any issues you may have encountered during your stay. We hope to have the opportunity to welcome you back soon and provide the excellent service we are renowned for.Best Regards

4/10 Malo

Andrew

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
This fell well short of a 5 star hotel experience. - The main swimming pool was closed for building works for our entire trip. We weren't warned about this beforehand. - There was no toilet paper or hand soap in the main toilets near the pool, despite us repeatedly telling staff - Some of the light switches in the bedroom didn't work - The shower leaked all over the bathroom floor - Coffee machines at breakfast often broke down meaning standing around waiting for coffee - TV in the room wasn't connected to anything - Ordered cocktails but instead of telling us they didn't have all ingredients they just made different cocktails to what we ordered
Se hospedó 6 noches en marzo de 2024
Respuesta de Hilton Taghazout Bay, el 23 abr. 2024
Dear Guest,We are sorry to read about your poor experience, We were chocked about how some minor issues description of your stay is inaccurate and we assure you that the issues you describe are not typical at our hotel, we pride ourselves on delivering a high service that our guests have come to expect.We surely hope we will be able to welcome you again at the Hilton Taghazout Bay Beach Resort & Spa and please do not hesitate to contact us prior to your next visit so we can try to make your stay truly wonderful. Warmest regards,

10/10 Excelente

Sawsen

Great hotel. Food was good, and service was excellent!!
Se hospedó 6 noches en marzo de 2024
Respuesta de Hilton Taghazout Bay, el 1 abr. 2024
Thank you so much for your kind review about your recent stay at our Resort.We are delighted to read that you enjoyed the hotel, and the service. We look forward to welcoming you back soon,Best regards,

10/10 Excelente

Said Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Vielen Dank für den guten Service. Spezial Dank an Concerge Mohammed und Zimmermädchen Sana. Gruss Said
Se hospedó 4 noches en febrero de 2024
Respuesta de fz, el 7 mar. 2024
Dear Said,We thank you very much for your kind words and we are glad to read that your experience with us met all your expectations.Such positive and valuable feedback is a real pleasure to read and we are already looking forward to welcoming you back very soon.Best regards

10/10 Excelente

Sushma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous Stay and will definitely be back
From arrival to checkout the experience was second to none. The staff were extremely friendly and helpful and there was a good balance of attentiveness and maintaining the guests comfort of being left alone to relax and enjoy. The hotel grounds are very nice, clean, modern and fairly new. The onsite restaurants serve good quality food from breakfast lunch and dinner which we used during our stay as the hotel is in a fairly secluded area. Pool area is nice and never had an issue with getting a bed. A couple of recommendations to enhance the experience is a little more choice on the lunch and dinner menu, would have been good if the pools were heated.
Se hospedó 5 noches en febrero de 2024
Respuesta de fz, el 26 feb. 2024
Dear Guest, First of all we would like to thank you for having taken the time to give your feedback on your latest stay with usWe are delighted to receive such positive comments. We have also shared your experience with our team and we are all very proud to have exceeded your expectations. We consider your comments to be our greatest reward. Sincerely,

10/10 Excelente

Martin

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Amazing hotel, seems new.
The hotel is fantastic. Location is on the beach and beautiful warm pool in January !!! Got the feeling staff are new, they tried really hard, but there were a few tiny teething problems. But I fully recommend this amazing hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de Faiza, el 26 ene. 2024
Dear Martin,Thank you for taking the time to share your experience. Indeed, we work hard on these facilities we try to constantly enhance the satisfaction of our guests. We will share your positive comments with our teams, they will certainly be delighted to hear that they have exceeded your expectations. Your compliments are our best reward. Sincerely,

10/10 Excelente

Lesli, Troy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was so pleasantly surprised upon walking into this resort property. Everything was spacious, and the staff where above gracious and kind. It was on the ocean, and also had a very large, wide, promenade which went for miles for running and walking. It was extremely welll-thought out, and pleasurable. I loved the breakfast buffet in the morning with a mix of Moroccan, French and American foods, and it was lovely sitting outside on the wide verandas. Totally so safe and beautiful, and the community around it was extremely enjoyable for us. From smallest family member, to oldest, we all found our places- lovely spa- pools with varying depths, excellent pool service, and enjoyable places to sit. We loved the Moroccan fish tagine so much, and it was our favorite food! I want to thank everyone there from the front desk, to the concierge, the pool people, wonderful restaurant waiters and chefs- first class service all the way! We will certainly come back to this beautiful place- There was surfing for our son, wading pools for the babies- came rides for the grannies, and spa for the tired Moms - Short flight from London- Non-stop- We spent a week there, and it was lovely! Many, many thanks!!
Se hospedó 6 noches en diciembre de 2023
Respuesta de Faiza, el 12 ene. 2024
Dear Guest,Thank you for taking the time to share your experience. Indeed, we work hard on these facilities we try to constantly enhance the satisfaction of our guests. We will share your positive comments with our teams, they will certainly be delighted to hear that they have exceeded your expectations. Your compliments are our best reward. Sincerely,

10/10 Excelente

Hulya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Marketing, el 9 ene. 2024
Thanks for the great rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!Yours Sincerely,Hilton Taghazout Bay Beach Resort & Spa

10/10 Excelente

Lucas

Se hospedó 2 noches en noviembre de 2023
Respuesta de Faiza, el 25 dic. 2023
Dear Guest,Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hilton Taghazout Bay Beach Resort & Spa

10/10 Excelente

abdhalli

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un personnel investi, au petit soin, toujours prêt à se rendre utile pour le bien être de sa clientèle. De la réception, aux serveurs / serveuses, aux gardiens tout le monde est vraiment agréable. Le responsable du restaurant Imim a été vraiment charmant avec nous et mon fils , ses serveurs aussi. Petit déjeuner complet rien ne manque. L’équipe du matin est formidable. Le gérant ou directeur (j’en déduis que c’est lui ) très proche de sa clientèle. L’avis d’un enfant d’Agadir qui est passé du sofitel thalassa au royal Atlas, a l’Hyatt place ou autre Riu Tikida je les ai tous faits en plus de 30 visites à Agadir vraiment le Hilton m’a marqué, je prie pour que son standing ne régressera pas comme ce fut le cas pour les hôtels cités. Merci infiniment.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Faiza, el 25 dic. 2023
Cher client,Nous tenons à vous remercier pour ce merveilleux commentaire suite à votre séjour parmi nous.En quelques mots, vous avez su saisir l’essence-même de ce qui anime notre équipe : la passion du service et la volonté profonde d’offrir à nos clients la sensation intense d’être reconnu comme unique.Au plaisir de vous recevoir très bientôt de retour au Hilton Taghazout Bay !Bien à vous

10/10 Excelente

Patrice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Faiza, el 20 nov. 2023
We are so grateful for your 10* rating! Your feedback is extremely important to us, as it helps us to know that we are providing the best service possible. We're glad that you had a wonderful time with us and that we were able to make your stay comfortable and memorable. We hope to have the opportunity to host you again in the future.

10/10 Excelente

Alessandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beach front, great service! Amazing Breakfast!!
It’s a Stunning beach Resort! Super New, great staff and many options for a nice and joyful time! Beach front, great service! Amazing Breakfast!!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Faiza, el 14 nov. 2023
Dear Alessandra,Thank you for your complimenting review on Expedia.We are very happy to read that you had a great time at our hotel, and our products and services were meeting your expectations.Positive comments are very motivating for our teams as it helps us in continuing to strive for excellence in everything we do.We look forward to welcoming you back.Yours Sincerely,

10/10 Excelente

Luz

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir hatten einen wunderschönen Aufenthalt und dank des aufmerksamen Personal hat es uns an nichts gefehlt.
Respuesta de Faiza, el 13 nov. 2023
Dear Guest,Thank you for taking the time to share your comments further to your stay at our property.We were delighted to hear that you enjoyed your stay with us. Again, thank you for your comments, and we are looking forward to the pleasure of welcoming you back to Hilton Taghazout Bay Beach Resort & Spa in the near future.Best regards,

10/10 Excelente

Abdoul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magnifique
En adéquation avec la réputation des Hilton en général, dommage que la plage ne soit pas un peu plus propre car elle mérite un peu de nettoyage.. une piscine plus petite chauffant ne ferais pas de mal non plus pour les enfants
Se hospedó 2 noches en octubre de 2023
Respuesta de Faiza, el 23 oct. 2023
Cher client,Nous tenons à vous remercier pour ce merveilleux commentaire suite à votre séjour parmi nous.Concernant la plage privé est toujours encours d'aménagement, Une fois de plus, nous vous remercions pour votre fidélité, et espérons très sincèrement avoir le plaisir de vous accueillir de nouveau très prochainement.Nous vous prions d’agréer, nos sincères salutations.

10/10 Excelente

Amine

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Faiza, el 20 sept. 2023
Thank you for the wonderful 10* rating! We are thrilled to hear that you had a good experience in our hotel.Kind Regards,Hilton Taghazout Bay Beach Resort & Spa

10/10 Excelente

Adline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was perfect about the hotel ,can’t fault them in anyway.
Se hospedó 6 noches en agosto de 2023
Respuesta de Faiza, el 31 ago. 2023
Dear Guest,Thank you for taking the time to share your experience on Expedia!We are delighted to receive such positive comments. We have shared your experience with our team and we are all very proud to have exceeded your expectations. We consider your comments to be our greatest reward. Sincerely,

10/10 Excelente

Ruksar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Amazing stay, everything was perfect!
Se hospedó 5 noches en agosto de 2023
Respuesta de Hilton Team , el 17 ago. 2023
Thank you so much for your kind review about your recent stay at our Resort.We are delighted to read that you enjoyed the hotel, and the service. We look forward to welcoming you back soon,Best regards,

4/10 Malo

Paul

No le gustó: Servicio y personal
Book the Hyatt instead!
This Hilton just isn’t a luxury hotel! Which is a shame because the building itself is lovely, they have 4 large pools, a really varied breakfast, it’s right on the beach and most the staff are really polite. But that’s about where the good news ends, our stay felt like the hotel weren’t expecting guests that week and we all turned up by surprise. Breakfast was meant to start at 7.30 but hardly anything was ready at that time and it was pointless getting there before 8. Everyday they would run out of towels at the pool, people told us they had waited over an hour for one, they would also run out of sunbed cushions so you were lucky if you got one of those, similarly they didn’t have enough sun shades for the amount of beds so they were constantly wheeling them around a few times this caused issues when people took a swim in the pool to return and find their sun shade had gone. We left our room every morning at 8am and would return around 6pm, sometimes the room hadn’t been cleaned by that time, the rooms are a good size but fairly basic for a a”luxury hotel”. I found some of the staff to be rude at times. Location wise the hotel is a 45min walk to Taghazout and a 30min walk to Croc Rock, we walked most evenings but if you intend to spend all of your time in Taghazout or Tamrhakht. Overall I would not stay here again, the Hyatt is next door and we visited a few times for food and it was really lovely, nice place and every person we spoke to was so friendly, book there instead
Se hospedó 7 noches en agosto de 2023
Respuesta de faiza, el 31 ago. 2023
Dear Guest,We would like to thank you for your comment on Expedia.We must admit that we are quite embarrassed to read about your experience. First we would like to assure you that we constantly strive to achieve only the highest levels of quality, service and hospitality and we truly regret that we fell short of our goals.We always try to do our best however in periods of high occupancy, this is sometimes challenging.Sincerely,

8/10 Bueno

Farid

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agréable séjour à Taghazout
Très bel hôtel. Les chambres sont propres et le personnel bienveillants et sympathiques. Les piscines sont très bien.
Se hospedó 6 noches en agosto de 2023
Respuesta de Faiza, el 15 ago. 2023
Cher Client,Nous vous remercions d'avoir pris le temps de nous faire part de votre commentaire suite à votre venue au Hilton Taghazout Bay Beach Resort & Spa.Nous sommes très heureux de lire que vous avez passé un agréable moment dans notre établissement et espérons avoir le plaisir de vous recevoir à nouveau prochainement.Très cordialement,

10/10 Excelente

Sebastien

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en julio de 2023
Respuesta de Faiza, el 12 ago. 2023
Thanks for the awesome 10* rating! We are thrilled that you enjoyed your stay with us.Kind Regards,Hilton Taghazout Bay Beach Resort & Spa

10/10 Excelente

Younes

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hôtel à essayer
Un hôtel vraiment exceptionnel, les employés comme le décor. J’ai beaucoup apprécié l’accueil et le traitement que chaque employé fait avec nous. L’endroit un cadre reposant et agréable. J’étais parti pour trois jours et finalement j’ai ajouté deux nuits supplémentaires.
Se hospedó 2 noches en agosto de 2023
Respuesta de Hilton Team , el 8 ago. 2023
Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous ! Nous sommes impatients de vous accueillir à nouveau et de vous offrir un autre séjour mémorable. Merci pour votre aimable message et à bientôt !

10/10 Excelente

Laurent

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
User experience au top !
Nous avons quitté le Hilton Taghazout hier après un court, mais merveilleux séjour de 3 nuits. L'hôtel n'a que 8 mois, les installations sont très bien finies agencées et décorées avec beaucoup de goût (un régal pour les amateurs de design) la literie est juste incroyable, la situation de l'hôtel en bord de plage est idéale et les petites attentions du personnel n'en finissent jamais. Depuis les bagagistes, puis les réceptionnistes (qui remplissent pour vous les formalités pendant que vous vous reposez de votre voyage avec une boisson) les personnes chargées de la restauration (celles qui produisent, celles qui vous accueillent, celui qui observe dans l'objectif de diriger et de corriger) et les différents personnels que vous croiserez, tous auront le sourire et pour seul objectif que vous passiez un agréable moment et que vous conserviez un bon souvenir de l'établissement. Alors oui, il peut arriver quelques frottements sur des points de détails car comme tout lancement, il y a une période de rodage. Il manque encore un espace aménagé sur la plage, la cuisine demande à être un peu plus organisée (bcp de monde au petit déjeuner, le créneau est court) mais 90% de ce qui fait la réussite d'un séjour est là ! Merci à toutes les personnes de l'hôtel qui nous ont accompagné, indiqué les bons plans y compris à l'extérieur de l'hôtel (parfois même chez les concurrents). Bravo pour votre professionnalisme, vous méritez le blason Hilton et de porter fièrement vos 5 étoiles.
Se hospedó 3 noches en agosto de 2023
Respuesta de Hilton Team , el 8 ago. 2023
Votre commentaire est une récompense pour l’ensemble de l'équipe Hilton Taghazout Bay Beach Resort & Spa.Nous vous remercions d’avoir pris le temps de nous faire part de vos bonnes impressions et recommandations, espérons vous accueillir lors de vos prochains séjours à Taghazout.Meilleures Salutations

10/10 Excelente

M

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recommended for enjoy relax and comfort
We are very satisfied with our experience in Hilton Taghazout bay. All staff members were friendly and the rooms are very comfortable and clean. plenty of choice in breakfast and very tasty. We definitely recommend a stay here!
Se hospedó 3 noches en julio de 2023
Respuesta de Hilton Team , el 8 ago. 2023
Thank you so much for your kind review about your recent stay at our Resort.We are delighted to read that you enjoyed the hotel, and the service. We look forward to welcoming you back soon,Best regards,

10/10 Excelente

Mohamed

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Medewerkers zijn uitstekende en hulpvaardig.
Se hospedó 5 noches en julio de 2023
Respuesta de Faiza, el 4 ago. 2023
Dear Guest, Thank you for your score and for your review.It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future.Yours sincerely,

10/10 Excelente

Fouad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de FZ, el 20 jul. 2023
Dear Guest, We are excited to see your 10/10 rating, and happy to hear that your experienced our exceptional Hospitality.thanks for taking the time to leave your feedback to us.Kind Reagrds.Hilton Taghazout Bay Beach Resort & Spa

8/10 Bueno

Mounir

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Plage non aménagée : pas de transats, dîner inclus à éviter : quand il n'y a pas beaucoup de monde il n'y a pas de buffet, on te donne à choisir entre 2 ou 3 plats fades et sans goût pas dignes d'un hôtel 5 étoiles, sans parler des rations qui ne nourrissent même pas un enfant de 9 ans( hors menu du restaurant) alors qu'on paie 400 dhs/ personne (2000 dhs pour une famille de 5 personnes)
Se hospedó 1 noche en julio de 2023
Respuesta de FZ, el 17 jul. 2023
Cher Client,Nous vous remercions tout d'abord pour votre retour et du temps pris pour nous faire part de votre mécontentement. Nous prenons acte de votre déception, et vous assurons de notre meilleure volonté à utiliser les retours de nos clients dans le cadre de l'amélioration constante de nos prestations et de notre qualité de service. Nous espérons avoir l’occasion de vous recevoir à nouveau, cette fois-ci pour une vraie expérience Hilton Taghazout BayCordialement,

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Du rêve !
Le séjour fut agréable. Ghita à la réception une femme toujours souriante et prête à nous aider. Le bagagiste était advenant et efficace. Le meilleur des serveurs fut le très attentionné Samir. Même la femme de chambre était gentille et nous a aidé lors d'un dégât. Hanan m’a fait un bon massage au centre de spa. Pour ce qui est des installations, du lieu et de plage , c'est exceptionnel ! Nous avons eu un séjour de rêve
Se hospedó 3 noches en julio de 2023
Respuesta de FZ, el 11 jul. 2023
Cher Client,Votre charmant commentaire est une véritable récompense pour l’ensemble des équipes Hilton Taghazout Bay.Nous vous remercions d’avoir pris le temps de nous faire part de vos bonnes impressions car c’est pour offrir de telles expériences que nous travaillons chaque jour. Dans l’attente du plaisir de vous accueillir à nouveau parmi nous.Bien à vous,

10/10 Excelente

Nasser

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ghita in reception was great and professional, Ilham for room keeping was very nice
Se hospedó 1 noche en junio de 2023
Respuesta de karima, el 24 jun. 2023
Dear Mr. Nasser,We sincerely appreciate your positive feedback regarding our team. We are delighted to welcome you back to our hotel once again.

10/10 Excelente

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Reda a and Ayoub at the bar were amazing Mohsine at the Azul restaurant always went above and beyond to get us what we needed. He is truly amazing Zackaria at the front desk was very friendly
Se hospedó 3 noches en junio de 2023
Respuesta de Faiza , el 21 jun. 2023
Dear Adam,Thank you for taking the time to share your experience on Expedia.We look forward to have the pleasure to welcoming you back soon.Best regards,

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de faiza zerouali, el 4 jul. 2023
We are excited to see your great 10*rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Hilton Taghazout Bay Beach Resort & Spa

8/10 Bueno

MARCEL

10/10 Excelente

philippe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2022
Respuesta de Zakaria El Ouati / General Manager , el 1 dic. 2022
Dear Phillipe, Thank you for taking the time to give us your feedback after your stay with us. We look forward to welcoming you back to the Hilton Taghazout Bay.

8/10 Bueno

Jan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were absolutely brilliant. They are so helpful, always smiling and happy to chat to you. I think they especially like chatting to English visitors - but are not at all pushy. The staff were 5 out of 5 and were so nice that I already want to return. The beds were gorgeously comfy. The only reason I did not give the whole hotel 5 out of 5 is that the lunch and dinner prices were stupidly high. Drinks by the pool were also very expensive. Also, one of our two rooms had a sewage smell.
Respuesta de Zakaria El Ouati / General Manager , el 1 dic. 2022
Dear Jan, Thank you for taking the time to share your experience. We are delighted to see that you enjoyed the property and the facilities that the hotel has to offer, I am also sure that the team will be delighted to have been recognized.Please rest assured that your feedback has been shared with hotel management in an effort to improve the overall guest experience.Thank you for your time and consideration, and we sincerely hope to welcome you back to the Hilton Taghazout .Sincerely,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great friendly clean hotel
Se hospedó 1 noche en octubre de 2022
Respuesta de Zakaria El Ouati / General Manager , el 1 dic. 2022
Dear Guest, Thank you for taking the time to give us your feedback after your stay with us. We look forward to welcoming you back to the Hilton Taghazout Bay.