Recepción

Opiniones de Extended Stay America Premier Suites Tampa Fairgrounds Casin

2.5 out of 5

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 429 de 730 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 173 de 730 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 53 de 730 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 730 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 51 de 730 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Nataliia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Tomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
🌟🌟🌟🌟🌟
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management , el 22 abr. 2024
Dear Tomas, Thank you so much for your glowing five-star review of your stay at Extended Stay America! We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience with us. Our team works hard to ensure that every guest enjoys a comfortable and memorable stay. We look forward to welcoming you back again soon!Sincerely,Hotel Management

10/10 Excelente

Jorge

Viaje de negocios
Le gustó: Servicios
Muy buena limpia y comoda
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Andrea

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza

10/10 Excelente

Gilberto

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Los empleados son muy amables y atentos
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jonatán, SANTIAGO METROPOLITANO

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel impecable, se nota nuevo y bien mantenido, mas se necesita ayuda a la Srta. Del meson de atención al cliente, dejarla sola con tanta gente entrando y saliendo del hotel se complica tanto para ella como para los clientes, espero que dejen al menos a 2 personas para que los clientes no esperen tanto tiempo.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Wanda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo único desagradable fue el depósito q me solicitaron de $100 del cual no tenía conocimiento pues no le dicen nada al cliente cuando haces la reserva por online. Tuve q esperar desde las 5:00am hasta las 11:00am para poder hacer el check in y deben contratar personal q hablen español. Por lo demás excelente
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Do not expect to have breakfast is just a desk with cereal, granola bars and boiled eggs....
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 8 nov. 2023
Dear Jose, Thank you for staying with us and taking the time to write a review. We apologize if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management

10/10 Excelente

Abelardo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All is clean and close to Everything
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Mariela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Un lugar muy agradable para quedarse y pasarla relax !! Cómodo , limpio y el personal excelente!
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 7 oct. 2023
Dear Mariela, It was a pleasure to read your fantastic review of Extended Stay America. We strive to give our guests outstanding hospitality, and your compliments for the staff's efforts are appreciated. Thank you, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management

10/10 Excelente

Mario H

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Wanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena, tranquila, confortable, personal muy amable y educados, son muy atentos
Se hospedó 3 noches en mayo de 2023
Respuesta de Hotel Management, el 3 jun. 2023
Dear Wanda, Thank you for your kind review of your stay at Extended Stay America. We're delighted you had an excellent and comfortable stay at our hotel. We're glad our staff was friendly, polite, and attentive, ensuring that your needs were met. Providing a quiet and pleasant environment for our guests is important to us, and we're pleased to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back on your future visits.Sincerely,Hotel Management

10/10 Excelente

Eloina

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really great customer service, their facility was clean and organized.
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Mario

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio, las habitacionas son aplias, con cocina y nevera grande. Muchis parqueos libres siempre
Se hospedó 2 noches en marzo de 2023
Respuesta de Hotel Management , el 11 mar. 2023
Dear Mario, Thank you for sharing your impressions of our hotel. We are delighted you loved our clean and spacious suite and that having a fully equipped kitchenette and a fridge in your suite was convenient. Our goal is to offer our guests a relaxing, carefree stay, and we are glad you could appreciate all we offer. We appreciate you staying with us and hope to see you again soon at Extended Stay America.Sincerely,Hotel Management

10/10 Excelente

Sara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo excelente
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Carmen, fort myers

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio
Se hospedó 1 noche en enero de 2023
Respuesta de Hotel Management, el 25 ene. 2023
Dear Carmen, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to read when guests have had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for giving us the opportunity to host your visit, and we hope to provide you with another great stay soon. Sincerely,Hotel Management

10/10 Excelente

Jackeline

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was awesome and so clean.
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limieza
Respuesta de Hotel Management , el 29 nov. 2022
Dear Francisco, we thank you for choosing to stay with us at Extended Stay America. Thank you for sharing your feedback so we can continue improving and delivering the best guest experience possible. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management

10/10 Excelente

Carmen, fort myers

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encanto
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

luis

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Excelente
Se hospedó 2 noches en julio de 2022
Respuesta de Hotel Management, el 26 jul. 2022
Luis, thank you for being our guest and posting your review. We are delighted to know you enjoyed your stay at Extended Stay America. It was a pleasure to host your visit. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

10/10 Excelente

CAMILO

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Armando

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 1 noche en junio de 2022
Respuesta de Hotel Management, el 30 jun. 2022
Armando, thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

2/10 Terrible

Monica

Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Carlos

Viaje de negocios
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Magda

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Javier

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2021

8/10 Bueno

MARA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I had a good stay. Customer service was very nice. Would stay again!
Se hospedó 1 noche en marzo de 2021
Respuesta de Hotel Management , el 15 mar. 2021
Mara, thank you for reviewing your stay with us at Extended Stay America. We are glad you were pleased with our courteous service and that you had a pleasant stay with us. Thank you again for your gracious rating, and we look forward to welcoming you back soon. Sincerely, Hotel Management

8/10 Bueno

Edith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien, es agradable
Se hospedó 1 noche en noviembre de 2020
Respuesta de Nash, el 8 dic. 2020
Muchas Gracias!!

10/10 Excelente

Bhavesh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and clean hotel
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Anna, Jacksonville

Le gustó: Limpieza
I would definitely stay here again but the major con is the difficulty finding anyone at the front desk. Also socks get dirty walking on floors so cleaning is not as effective as ideal. Had a smoke alarm go off at 4:15am one day but staff did not communicate cause. Some residents thought it was from illegal cooking but who knows. Smoke smell in room lasted until the next morning.
Se hospedó 7 noches en abril de 2024

8/10 Bueno

Juan

I liked the refrigerator option
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management, el 10 may. 2024
Dear Juan, Thank you for sharing your thoughts on Extended Stay America! We’re glad you appreciated the convenience of having a refrigerator in your room. Looking forward to welcoming you back soon for another pleasant stay!Sincerely,Hotel Management

10/10 Excelente

Amilcar, San Juan

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and good staff.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Elizabeth

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was awful dried blood on multiple pillow cases, breakfast was hard boiled eggs and granola bars limited dining, rude staff to top it off the smoke alarm went off at 4am. Never again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management, el 8 may. 2024
Dear Elizabeth, Thank you for staying with us during your recent visit to our area. We are genuinely sorry to hear about the multiple issues you encountered during your stay. Your feedback regarding the cleanliness, breakfast options, and staff behavior is concerning, and we assure you that these issues will be addressed with our team for improvement. We hope you will give us another chance to provide you with the exceptional service you deserve in the near future.Sincerely,Hotel Management

4/10 Malo

Quadarrel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
My wife and I were in Tampa for class. The location was great. However, everything was good until we got to our room. Soon as we walked in the room it smelled then all of sudden went away. It was only until that night my wife mentioned we were beside the trash but within 15 seconds it was gone. Other than that, everything was great! I learned a lesson and that was to make sure i wasn't by a trash room lol.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management, el 7 may. 2024
Dear Quadarrel, Thank you for sharing your experience. We're glad to hear that the location was convenient for your needs in Tampa. We apologize for the initial discomfort caused by the odor near your room. We appreciate you bringing this to our attention, as it helps us to improve our guest experience. We're pleased that the rest of your stay was enjoyable, and we look forward to your next visit, ensuring a room placement that's more to your liking.Sincerely,Hotel Management

10/10 Excelente

Matthew, Iselin

Bu
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ken, Burke

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s close to the fairgrounds and off the beaten path a bit, but it’s A nice hotel close to everything. Also, the receptionist who checked us in, Candy was very accommodating, and made sure we had everything that we needed for the evening. It was a late check-in and she was very helpful and should be recognised.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel management, el 2 may. 2024
Dear Ken, We are delighted you enjoyed your stay at Extended Stay America. It's wonderful to read that our location near the fairgrounds suits your needs perfectly. We are proud to have team members like Candy, who go above and beyond to ensure guests have a comfortable stay. We will make sure to recognize her for her outstanding service. Looking forward to welcoming you back soon.Sincerely,Hotel Management

10/10 Excelente

Shawn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Na
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Edward

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was courteous and cheerful. Jackee , i believe was the desk clerk, she was especially kind
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Marilyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is so clean, staff is helpful and friendly! I’d like to see perhaps a coffee maker in the suite and a second trash receptacle.. Other than that, fantastic!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management, el 30 abr. 2024
Dear Marilyn, Thank you for staying at Extended Stay America and giving us such a great review. We're delighted to see that you appreciated our efforts to provide a clean and welcoming environment during your stay. Your positive feedback is greatly appreciated, and we will share your compliments with our team. We also appreciate your suggestions regarding additional amenities, such as a coffee maker and a second trash receptacle in the suite. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management

8/10 Bueno

Deborah L

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
we booked in for two nights after the first night we put our dirty towels outside our room there were maids on the floor and went out for the day, when we returned around 5 pm our dirty towels were still outside our door and no clean ones so i called the front desk and i was told i was only there for two nights so i did not get "ROOM SERVICE" and if i wanted clean towels i needed to go get them so i got on the elevator and went to the front desk to get clean towels and was told i needed to RETURN my dirty ones to the front desk so back on the elevator to retrieve my dirty towels and return them to the front desk NEVER EVER WILL I STAY AT AN EXTENDED STAY AMERICA AGAIN !!!!!
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management, el 29 abr. 2024
Dear Deborah, Thank you for sharing your experience. We apologize for any confusion regarding our towel exchange policy—towels and linens may be exchanged at the front desk anytime and are complementary. We appreciate your feedback, as it helps us improve our communication and service. We're committed to ensuring a comfortable stay for all guests and hope you'll consider giving us another chance to serve you better in the future.Sincerely,Hotel Management

10/10 Excelente

Colleen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in, clean room. We will definitely stay here again.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Will

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jackee at front desk was awesome
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management, el 28 abr. 2024
Dear Will, Thank you for highlighting Jackee's outstanding service at Extended Stay America! We're thrilled to hear that our team made your experience memorable. We look forward to welcoming you back soon!Sincerely,Hotel Management

8/10 Bueno

James, Valdosta

Le gustó: Limpieza y servicio y personal
Close to the casino but no amenities.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel management, el 24 abr. 2024
Dear James, We are pleased to read that you found Extended Stay America conveniently located near the casino. While we may not offer extensive amenities, we strive to provide comfortable accommodations at great value. We hope you enjoyed your stay with us and the nearby attractions. Thank you for choosing Extended Stay America, and we look forward to hosting you again in the future.Sincerely,Hotel Management

10/10 Excelente

Jessica, Miami

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Jitka

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice lady at the front desk. Always helpful to all customers. The place was pretty clean.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mrs. Jackee was extremely helpful and friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management , el 21 abr. 2024
Dear Sandra, Thank you for your kind feedback about Jackee! We're thrilled to hear that she provided exceptional service during your stay. Delivering excellent customer service is a top priority for us, and we appreciate you acknowledging her efforts. Your compliments will be shared with Jackee and our team. We hope to welcome you back at Extended Stay America for another enjoyable experience. Sincerely,Hotel Management

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient to the area. Clean and everything in working order. Newer property. Friendly staff. Plenty of parking. My only dislike was low water pressure in shower, but otherwise solid stay and good value.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Piedad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management, el 18 abr. 2024
Dear Piedad, Thank you for choosing Extended Stay America. It is good that you had a comfortable time in your clean, fresh room. The entire staff is joyful to hear your remarks. Having you as our guest was a pleasure, and we hope to see you again soon. Sincerely,Hotel Management

10/10 Excelente

Clyde

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Merlin

Se hospedó 1 noche en abril de 2024