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Opiniones de Four Points by Sheraton Suites Tampa Airport Westshore

3 out of 5
Four Points by Sheraton Suites Tampa Airport Westshore
4400 W Cypress St, Tampa, FL

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 542 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 204 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 114 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 73 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 70 de 1003 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Ignacio

No le gustó: Limpieza
Esta bien el lugar, pero me parece caro para los servicios, o incluye estacionamiento y desayuno, la limpieza la mitad de las veces no la hacen.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buena elección si quieres tranquilidad y silencio
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Priscilla

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Bien y mal
La habitación es súper cómoda, grande y las camas muy buenas. El elevador es peligroso, me quedé trabada dos veces. El shuttle nunca llegó a recogerme al aeropuerto y cuando quería ir al International el shuttle nunca me podía llevar. Al final tuve que rentar un carro.
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Legna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 7 noches en abril de 2023
Respuesta de Robert, el 11 abr. 2023
Dear Guest,Thank you for staying at our hotel during your recent trip to Tampa and sending us your review. We appreciate your high score. We're glad you enjoyed your stay. We hope to see you again, the next time you visit the Tampa Bay area.Sincerely,Robert D,Guest Relations Manager

6/10 Aceptable

Matías E.

Le gustó: Servicio y personal y comodidad de las habitaciones
El hotel está bien en general… el personal es amable (99% cubanos) asi que todos hablan español. Los precios del bar/restaurante un poco caros hasta para ser EEUU. Habian 4 ascensores pero solo funcionaban 2 (y el ultimo dia 3 por suerte) y eso hacia que se formaran colas para usarlos. Ofrecen un servicio gratuito para ir al aeropuerto
Se hospedó 6 noches en abril de 2023
Respuesta de Robert, el 11 abr. 2023
Dear Guest,Thank you for staying at our hotel while visiting the Tampa Bay area. I have shared your review with the entire hotel leadership team, which includes the General Manager. We take all feedback seriously. We hope to see you again, the next time you decide to visit Tampa.Sincerely,Robert D,Guest Relations Manager

10/10 Excelente

Gilbert O

Se hospedó 7 noches en febrero de 2023
Respuesta de Robert, el 16 feb. 2023
Dear Guest,Thank you for staying with us and sending us a 10 out of 10 score. We're pleased to know that you enjoyed your stay. We hope you will choose to stay with us again, whenever your plans bring you back to the Tampa Bay area.Sincerely,Robert D,Guest Relations Manager

8/10 Bueno

Yusleisky

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito lugar la piscina está maravillosa
Se hospedó 2 noches en junio de 2022
Respuesta de Mary, el 22 jun. 2022
Dear Yusleisky, Thank you for taking the time to write us a review we appreciate your feedback. We hope to see you again soon!

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El lugar muy bonito, el servicio
Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No
Se hospedó 1 noche en julio de 2021
Respuesta de Robert, el 5 jul. 2021
Dear Guest, Thank you for staying with us during your recent trip to Tampa and sending us your feedback. We're sorry that your stay was less than you expected. We hope that you will give us another chance to serve you better, whenever you are back in Tampa. Sincerely, Robert D, Guest Relations Manager

4/10 Malo

Amelia

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Very unfortunate
Excellent installations, location and very clean. I left 2 Mobile Chargers forgotten and when I claimed at the reception the manager did not lift a finger to call Lost and found or to check the room. First time that I see a manager with such poor abilities to please a customer. Very unfortunate.
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
MUY LINDO HOTELPERO LA PISCINA TENIA MUCHO CLORO Y NECESITAN ABRIR EL BAR RESTAURANTE PARA DARLE A LOS CLIENTES ALGO DE SERVICIO
Se hospedó 2 noches en junio de 2021
Respuesta de Robert, el 22 jun. 2021
Dear Guest, Thank you for staying with us during your recent trip to Tampa and sending us your feedback. The pool had just been re-chlorinated the day before. It usually isn't that strong. Our target date for re-opening the bar and restaurant is July 1. We hope to see you in the future, whenever your plans bring you back to Tampa.

10/10 Excelente

Martin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay one night
Very nice location. Close to Airport and Business Area.
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien lo recomiendo
Se hospedó 2 noches en junio de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2021
Respuesta de Robert, el 1 feb. 2021
Dear Guest, Thank you for staying at our hotel during your recent trip to Tampa and sending us your feedback. We hope to see you again, the next time you are back in town. Until then, please stay safe. Sincerely, Robert D, Guest Relations Manager

10/10 Excelente

Gabriela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien
Se hospedó 3 noches en diciembre de 2020
Respuesta de Robert, el 4 ene. 2021
Dear Guest, Thank you so much for staying at our hotel during your recent trip to Tampa and sending us your feedback, along with your high rating. We appreciate your business and your kind words. We hope to see you again, whenever you are back in Tampa. In the meantime, please be safe and healthy. Sincerely, Robert D, Guest Relations Manager

10/10 Excelente

K

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de Robert, el 26 dic. 2020
Dear Guest, Thank you for choosing to stay with us during your recent visit to Tampa. We're pleased to know that you enjoyed your stay. We hope you will choose to stay with us again, whenever you are back in Tampa. In the meantime, please stay safe. Sincerely, Robert D, Guest Relations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 3 noches en diciembre de 2020
Respuesta de Robert, el 21 dic. 2020
Dear Guest, Thank you for choosing to stay at our hotel here in Tampa and sending us your 5 Star rating. We value your business and appreciate the feedback. We hope to see you again in the up-coming year, if not before. Meanwhile, please stay safe. Sincerely, Robert D, Guest Relations Manager

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2020

10/10 Excelente

NILZA

Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Alan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall decent hotel with pleasant staff
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kim

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to everything.
Se hospedó 5 noches en abril de 2024
Respuesta de Robert, el 30 abr. 2024
Dear Guest,Thank you for staying with us and sending us a 5 Star review. We're pleased to know that you enjoyed your stay. We hope to welcome you again, the next time your plans bring you back to Tampa. Sincerely,Robert D,Guest Relations Manager

8/10 Bueno

Frank

Viaje en pareja
Le gustó: Limpieza y servicio y personal
location and interior design
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sarah

Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Lisa

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Our AC didn’t work very well and it was not comfortable!!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were very fortunate to receive an early check in! The desk clerk (sorry I didn’t get her name) was so nice and welcoming! The lobby is so tropical. Very beautiful! Will definitely stay at this property again.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Robert

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jose

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was perfect for our family with two little ones and the airport shuttle was clutch.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

eshaw

No le gustó: Limpieza
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Karen

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Krista

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

4/10 Malo

Kevin

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Wasn't that excited about coming here but did so anyway because of the indoor pool. Will not come back. My room had a leak. I paid for executive suite and looked like I got a regular room. Customer Service was on the phone and trying to check me in the same time. Gave me bad information about where to place parking pass. Received a parking warning even with the pass on the dash. Would have rather went swimming in the rain.
Se hospedó 1 noche en abril de 2024

4/10 Malo

kenneth

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The location was great near downtown, shopping mall and airport. Garden was beautiful full. The shower was great!. The service was the worst I ever stay we requested for extra blanket and pillow they said they’ll bring it but no body show up at all. I don’t know what kind of blanket they use on the bed but it’s very loud every time we moved or turn over. The AC are very very loud every time it cut off it sound like some body dropped something very heavy on the floor or some body shut the door very loud like almost every 30 minutes We couldn’t sleep at all for all night!! The worst experience and the worst hotel we ever stay.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
-
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Mary, Camas

Le gustó: Limpieza y servicio y personal
The shuttle bus driver was very friendly and helpful and the the deck staff, think her name was Yonny (sorry for the misspelling) helped get us checked in right away, was also super friendly and provided me with some toothpaste that I forgot to pack. The courtyard was beautiful. It is an older hotel well-worn facility, but comfortable. Thanks you for wonderful service!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Attentive staff and clean property
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Eryl

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Musstafa

Le gustó: Servicio y personal
Good morning
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

MONICA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay when I cruise again out of Tampa I probably stay there again .
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Anusuya

Le gustó: Limpieza
Was not happy to arrive at airport and be told to get a $25 cab. Was after hours for shuttle. Would be nice if website had hours. Booked there expecting to be picked up.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sheila

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was nice and the restaurant was good. It would have been nice to have a choice of restaraunts in walking distance.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Jaimee

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Staff was nice but the ac in my room didn’t work had to have maintenance come fix it, hotel room was dirty, carpet had stains and the room was very humid but the rest of the hotel wasn’t. The room was damp it was really weird
Se hospedó 4 noches en febrero de 2024

6/10 Aceptable

Gillian

Viaje familiar
No le gustó: Servicios
The property is dated - in need of new paint and a good scrubbing. Highway noise is quite noticeable if your window faces 275. Otherwise uneventful stay. Average rating - fair for the cost.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice peaceful property
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Laura, Myrtle Beach

Se hospedó 2 noches en febrero de 2024

4/10 Malo

Ingmar

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Our window was stuck open and it was cold all night.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Mark

Le gustó: Servicio y personal
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

April

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
We tried to use the hotel’s shuttle from the airport but got hung up on. There was very strong cleaning agent used on the room that was so overpowering that it caused headaches. The tv in the bedroom did not work.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to airport Easy parking but costs $10 Indoor pool was nice for kids Expensive but nice room/beds
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert, el 22 feb. 2024
Dear Guest,Thank you for staying with us during your recent trip to Tampa and sending us your review. We're pleased to know that you enjoyed your stay. We hope to see you again, whenever your plans bring you back to Tampa. Sincerely,Robert D,Guest Relations Manager

10/10 Excelente

George

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Manuel

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Property is getting old. Furthermore, it was built on a budget and balcony doors are the most basic available, so lot's of noise comes in if you are facing the freeway. I did not sleep the first night and had to ask for a different room. The front door in the first room had swollen with the high Florida humidity and was hard to open and close. I'm a fit man but had a hard time opening it in the morning. An old or frail person would probably be unable to open it. This was reported to reception since it is a safety issue. The new room had the same issue with the bathroom door. Front desk help was very uneven. The young lady that checked me in was not very hospitable or helpful. Her approach is not suited for the hospitality industry. Day reception staff was the exact opposite and very helpful. Dinner at the restaurant was substandard but breakfast was OK but servers were severely understaffed. I would only eat there as a last resort.
Se hospedó 3 noches en febrero de 2024