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Opiniones de Hotel Alba, Tapestry Collection by Hilton

4 out of 5
Hotel Alba, Tapestry Collection by Hilton
5303 W Kennedy Blvd, Tampa, FL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 791 de 1218 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 247 de 1218 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 98 de 1218 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 1218 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 45 de 1218 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jean, Coral Gables

Le gustó: Limpieza, servicios, condiciones de la propiedad
Muy buena atención
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel management, el 18 abr. 2024
Dear Jean, We are thrilled to read you received excellent attention during your stay at Hotel Alba. Providing exceptional service is our top priority, and we are delighted it made a positive impact on your experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable visit soon.Peter Wright

6/10 Aceptable

Gisella

Viaje familiar con niños
Rooms are like caves very dark and you can hear even how next door they breath. They don’t do house keeping , breakfast is very basic and the property overall bedrooms are not so clean . Pictures are very different to what you find
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management, el 17 oct. 2023
Dear Gisella, We appreciate your feedback and apologize for failing to meet your expectations. We value your insights and are sorry for any disappointment caused. Your comments about the room's lighting and noise issues have been noted for future improvements. We have also reviewed the housekeeping concerns with our team to ensure our cleaning standards are up to par. We would like to express our commitment to enhancing our services. We hope to have the opportunity to provide you with a more positive experience should your travels bring you back to our area.Mark Tomlinson

8/10 Bueno

Tania

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito y limpio todo
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management, el 10 oct. 2023
Dear Tania, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Hotel Alba.Mark Tomlinson

10/10 Excelente

Gabriela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelentes condiciones. Y personal de servicio muy atentos. Definitivo volvería a hospedarme ahí.
Se hospedó 4 noches en julio de 2023
Respuesta de Hotel Management, el 26 jul. 2023
Dear Gabriela, Thank you for staying with Hotel Alba and sharing your kind review with fellow travelers. Our team strives to ensure a seamless stay for our guests with our impeccable service and well-kept accommodations. Therefore, we were delighted to know this was your experience. We will certainly share your delightful compliments with our entire team. It was a pleasure having you as our guest; we hope to welcome you back soon for another memorable experience.Mark Tomlinson

10/10 Excelente

Carolina Rivas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El staff es súper amable. El área de la alberca es muy linda y cómoda. Tienen un servicio de free shuttle para recogerte y llevarte al aeropuerto. Muy recomendable si viajas sola o con familia, o si trabajas remoto. Muy seguro.
Se hospedó 7 noches en mayo de 2023
Respuesta de General Manager, el 2 jun. 2023
Dear Ms. Rivas, Thank you for staying with us at Hotel Alba and for your generous review. We are delighted to read you had a great time at the pool area and that you liked the service provided by our staff. Thank you again for your kind words and recommendation. We look forward to your next visit.Mark Tomlinson

10/10 Excelente

Jorge

Respuesta de Mark Tomlinson, el 8 mar. 2023
Dear Jorge, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hotel Alba, and we look forward to welcoming you back soon.Mark Tomlinson

10/10 Excelente

Heidi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien. Muy limpio. El unico inconveniente fue que el sistema no funcionaba y espere media hora para hacer el check in. El trato en recepcion fue neutral me hubiera gustado que fuera mas amable. Me gusto la galeria de arte que tiene, el area de la piscina.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Mark Tomlinson, el 27 dic. 2022
Dear Heidi, Thank you for being our guest at the Hotel Alba and for sharing your experience with other travelers. We appreciate your generous compliments about our immaculate accommodations, outdoor pool, and gallery exhibiting local student artwork. That said, we apologize for the issues you experienced at our front desk. We know a first impression is essential, and we will share your comments with our team to prevent another such occurrence in the future. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area. Seasons greetings!Mark Tomlinson

8/10 Bueno

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena
Respuesta de Mark Tomlinson, el 10 nov. 2022
Dear Buena, Thank you for the great rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much our guests enjoyed their stay with us. All of us at Hotel Alba look forward to your return.Mark Tomlinson

10/10 Excelente

valentin

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
muchos juegos para toda la familia, show de la noche, todo excelente
Se hospedó 2 noches en agosto de 2022
Respuesta de General Management, el 18 ago. 2022
Hi Valentin, Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!

6/10 Aceptable

Yadrina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Camas están incómodas No hay desayuno buffet
Se hospedó 1 noche en julio de 2022
Respuesta de Mark Tomlinson, el 23 jul. 2022
Yadrina, we appreciate you choosing us and for taking the time to leave your feedback. We regret your disappointment that we do not offer a complimentary breakfast. We are grateful for your patience and your valuable comments. Also, our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we would have been happy to provide you with another room upon request or do whatever we can to make your stay as comfortable as possible. We appreciate your business and sincerely apologize that we did not provide you with a good night's sleep. We hope you will give us another chance to provide you with the relaxing stay you deserve. Mark Tomlinson

10/10 Excelente

Evelyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en julio de 2022

10/10 Excelente

andres

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel muy bueno .
Se hospedó 1 noche en julio de 2022
Respuesta de Gerente General, el 4 jul. 2022
Hola Andres, Gracias por tomarse un momento para compartir sus pensamientos con nosotros. Agradecemos su evaluación y esperamos darle la bienvenida nuevamente en el futuro. ¡Saludos!

10/10 Excelente

Adriana

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Súper todo
Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager, el 9 mar. 2022
Adriana, Thank you for staying with us Hotel Alba. We look forward to hosting you again! Warm Regards, General Manager

10/10 Excelente

Leonela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel. Muy comodo y bien ubicado.
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager, el 30 dic. 2021
Leonela, thank you for staying with us at the Hotel Alba. Your review is so kind and we would be happy to welcome you back with us again soon. Warm Regards, General Manager

10/10 Excelente

Veronica

Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Aliyah

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing !! Very safe for young girls and very accessible to everything !
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

Gordon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were super pleasant, vibe and chic through the roof, restaurant was good as well.
Se hospedó 2 noches en mayo de 2024
Respuesta de Peter Wright, el 15 may. 2024
Dear Gordon, Thank you for the wonderful review for Hotel Alba. We are thrilled to read about your stay and how much you enjoyed our beautiful property, friendly staff and onsite amenities! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. We look forward to hosting you again on your next visit to our area.Peter Wright

10/10 Excelente

Jovon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They accommodate for everything and were clear on rules and regulations
Se hospedó 4 noches en mayo de 2024
Respuesta de Peter Wright, el 15 may. 2024
Dear Jovon, We are incredibly pleased you enjoyed your stay at Hotel Alba and had a memorable experience. It is always a pleasure to read reviews complimenting the service and hospitality provided by our staff. Thank you for being our guest. We hope to be your first choice every time you visit our way.Peter Wright

2/10 Terrible

Gianna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I travel a lot. I have to say this was one of the biggest disappointments going. I read reviews, I looked at the online images. You walk in and think you’re at the 1 Hotel South Beach and then you turn the corner slightly and you’ve entered a motel. It looks like they dropped their entire budget into the lobby solely. The rooms in the suites have dirty mattresses in four rooms I walked into for the pull out couch. Every single one had massive dirt or blood stains. Absolutely disgusting. There are no staff on duty to help with anything. They constantly leave to go to pick up southwest crews and leave one person alone at the desk. There are no bottled waters, even for purchase. The windows in the outdoor rooms are like prison block windows, only for light. The rooms are dark. The parking situation is not the best either. To be honest, find a nice Marriott to stay at than this place. What an epic disappointment!
Se hospedó 3 noches en mayo de 2024
Respuesta de Peter Wright, el 15 may. 2024
Dear Gianna, We sincerely appreciate your feedback, and we extend our apologies for the cleanliness and service issues in your room during your recent stay. It is disappointing to learn that your experience did not meet our high standards. We take this matter very seriously and will ensure that such oversights are not repeated. Your patience during your stay is greatly appreciated. We value your patronage, and we hope to have the privilege of hosting you again in the future, providing you with a flawless and memorable experience that reflects our commitment to excellence.Peter Wright

10/10 Excelente

Kristilyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was wonderful. We were there five nights great service remodel on the hotel is terrific.
Se hospedó 5 noches en mayo de 2024
Respuesta de Peter Wright, el 15 may. 2024
Dear Kristilyn, Your kind comments and excellent rating are greatly appreciated by all of us here at Hotel Alba. We are glad that everything went great during your stay, and it was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Peter Wright

8/10 Bueno

Kristin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing customer service. Very happy with my stay
Se hospedó 2 noches en mayo de 2024
Respuesta de Peter Wright, el 15 may. 2024
Dear Kristin, We are pleased that you enjoyed your stay at Hotel Alba. Thank you for your generous comments regarding our hospitality. We are excited to share these kind remarks with our associates. They are committed to enhancing each guest's visit, and we appreciate your recognition of their service. Thank you for being our guest, and we hope to welcome you again very soon.Peter Wright

10/10 Excelente

Kia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gino at the front desk was AWESOME
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel management, el 14 may. 2024
Dear Kia, We greatly appreciate your review of the hotel. We are thrilled to read that Gino made your experience at Hotel Alba awesome! Providing exceptional service is our top priority, and we are delighted that Gino exceeded your expectations. We will be sure to pass along your kind words to our team. Thank you again for all of your great feedback. We look forward to your next stay. Peter Wright

10/10 Excelente

Salwa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel Alba was an amazing hotel. I came here for Mother’s Day with my daughter and we had an amazing time. The staff was amazing, very friendly and attentive. Even the other guests were amazing and very friendly. The rooms were beautiful and clean thanks to all the cleaning ladies, the amenities were impressive, check in and check out were very easy with an amazing front desk staff, and again the staff was outstanding. Brian and Sam were amazing bartenders! Overall, my Mother’s Day was beautiful and can’t thank the entire Hotel Alba staff enough!
Se hospedó 4 noches en mayo de 2024
Respuesta de Hotel management, el 14 may. 2024
Dear Salwa, Thank you for sharing your wonderful experience at Hotel Alba. We are delighted you and your daughter enjoyed a memorable Mother's Day with us. Our dedicated staff, including Brian and Sam, strive to provide exceptional service and create a welcoming atmosphere for all guests. Your kind words about our rooms, amenities, and seamless check-in/out mean a lot to us. It was our pleasure to host your stay, and we look forward to your next visit.Peter Wright

8/10 Bueno

Kristal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is nice and modern. It's conveniently located near the airport. The staff was friendly too.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel management, el 14 may. 2024
Dear Kristal, Thank you for taking the time to let us know how much you enjoyed our hotel. We are delighted to read that you found Hotel Alba nice, modern, and conveniently located near the airport. Providing a comfortable and convenient stay for our guests is our top priority. Thank you for recognizing our friendly staff. We hope to welcome you back for another enjoyable stay in the future.Peter Wright

10/10 Excelente

Shannon, Cleveland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very nice and helpful! They were always asking if they could do something for us. Did was really good as were the drinks. The pool was nice as well. Only hiccup was we were told the airport shuttle didn't need to be reserved, just come down when we depart to the airport. We did this and were told "someone should've told you they run a southwest schedule" and weren't available for the next 40 minutes.
Se hospedó 3 noches en mayo de 2024
Respuesta de Peter Wright, el 13 may. 2024
Dear Shannon, Thank you for taking the time to review your stay at Hotel Alba and for the generous words about our dedicated staff and onsite amenities. However, we hope you will accept our apologies for the miscommunication regarding the shuttle service. We appreciate your feedback and are grateful for your patience. Thank you for bringing this to our attention as we continually strive to improve our guest experience. We look forward to welcoming you back the next time you are in the area!Peter Wright

10/10 Excelente

Tachary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was amazing from their customer service over the phone all throughout the hotel staff and their shuttle service. Simply amazing
Se hospedó 2 noches en mayo de 2024
Respuesta de Peter Wright, el 13 may. 2024
Dear Tachary, Thank you for sharing your experience and highlighting the key features of our hotel. We are glad that everything went well during your stay and that our dedicated associates and shuttle service made for a memorable experience. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you for choosing Hotel Alba, and we hope to have the opportunity to welcome you back any time you are in the area.Peter Wright

10/10 Excelente

Carlisle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel! Excellent value for the price. Everything was clean and staff was very kind. Kiara fixed a few issues we had and was so sweet
Se hospedó 2 noches en mayo de 2024
Respuesta de Peter Wright, el 13 may. 2024
Dear Carlisle, We are delighted to know how happy you were with our clean and beautiful property and had some memorable encounters with our staff. Your comments regarding the service Kiara extended to you are very gratifying to read, and it will be a pleasure to share your feedback personally. Thank you for choosing Hotel Alba, and we look forward to welcoming you back soon.Peter Wright

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was an excellent stay and the stuff was very nice.
Se hospedó 3 noches en mayo de 2024
Respuesta de Peter Wright, el 13 may. 2024
Dear James, We are delighted you chose to stay with us at Hotel Alba. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Peter Wright

4/10 Malo

E

Viaje en pareja, Viaje familiar
Le gustó: Limpieza
I visit Tampa for my birthday weekend and they upgraded my room to a suite which I did not ask for. I wanted a regular Queen room and I was not pleased with the room. Overall it was ok, not what I'm used to.
Se hospedó 3 noches en abril de 2024
Respuesta de Peter Wright, el 11 may. 2024
Dear Guest, Please accept our apologies for not meeting your expectations. Our team strives to ensure a comfortable stay with outstanding service for each guest; therefore, we are sorry this was not your experience. We regret any inconvenience the allotment of your room has caused. Your feedback is invaluable as we continuously strive to improve our guest experience. Please know our front desk is always available and happy to help make your stay as comfortable as possible. We hope to have the opportunity to make your next stay with us outstanding in every respect.Peter Wright

6/10 Aceptable

Paul

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Peter Wright, el 12 may. 2024
Dear Paul, We hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for being our guest. We look forward to your next visit!Peter Wright

8/10 Bueno

Kabriana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff and clean environment. You could hear everything outside of the room. Also there was no fridge or microwave inside the room. But other than that very nice place to stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Peter Wright, el 9 may. 2024
Dear Kabriana, Thank you for reviewing your stay at Hotel Alba. We are pleased to read how much you enjoyed our clean atmosphere and had some memorable encounters with our staff. We will discuss your observations regarding the noise and in-room amenities with our team; we are grateful for the feedback that helps us better serve our guests. Thank you for this thoughtful review, and we will use them for future improvements. We appreciate your feedback and look forward to your next visit!Peter Wright

10/10 Excelente

CHARLES

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convienent
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel management, el 8 may. 2024
Dear CHARLES, We are thrilled to read that you found Hotel Alba convenient. Providing convenience and comfort for our guests is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable experience.Peter Wright

10/10 Excelente

Sabreena

Se hospedó 4 noches en mayo de 2024
Respuesta de Peter Wright, el 9 may. 2024
Dear Sabreena, Thanks for the excellent rating! We are delighted your time at Hotel Alba was great, as we always strive to provide every guest with a memorable experience. Thank you for letting us know how much you enjoyed your stay. We hope you are already planning another visit our way!Peter Wright

10/10 Excelente

mai

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
stayed for my birthday weekend and had a great room overlooking the city!! got to wake up to beautiful sunrises and the room was very cozy. the hotel was up to date and everyone was very nice.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel management, el 7 may. 2024
Dear Mai, We are delighted to read that you had a great birthday weekend at Hotel Alba. It's wonderful that you enjoyed the beautiful city views from your room and appreciated our modern facilities. Our goal is to provide exceptional experiences for our guests, and we are glad you found our team-friendly. Thank you for sharing your positive feedback, and we hope to welcome you back soon.Peter Wright

10/10 Excelente

kenyatta, Louisville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family had an amazing vacation. Loved the Salsa dancing by the pool for Cinco de Mayo!
Se hospedó 4 noches en mayo de 2024
Respuesta de Hotel management, el 7 may. 2024
Dear Kenyatta, We are thrilled to read that you and your family had an amazing vacation at Hotel Alba. It's wonderful that you enjoyed the Salsa dancing by the pool for Cinco de Mayo. Providing memorable experiences for our guests is our goal, and we are delighted that you had a fantastic time. Thank you for sharing your positive feedback, and we hope to welcome you back for more memorable moments soon.Peter Wright

4/10 Malo

Richard

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room was not very clean. Towel rack broken. Door not square which added to noisiness. Sheets not large enough for bed. Desk chair in rough shape. Flooring not secured completely. Elevators dirty. Location was convenient. Staff was generally pleasant. Overall, very disappointing. Would not recommend. Hilton should invest in renovations, maintenance and housekeeping training. If Hilton does not invest, they should divest.
Se hospedó 10 noches en abril de 2024
Respuesta de Hotel management, el 7 may. 2024
Dear Richard, We sincerely apologize for the disappointment you experienced during your recent stay. Ensuring a clean and comfortable environment is paramount, and we regret falling short of your expectations. Your feedback regarding the cleanliness, maintenance issues, and staff interactions will be shared with our team to ensure improvement. We appreciate your valuable insights as they help us identify areas for enhancement. We hope you may reconsider in the future as we strive to provide a more satisfactory experience. Peter Wright

8/10 Bueno

Bryan

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel management, el 7 may. 2024
Dear Bryan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure to host you at Hotel Alba. We hope to see you again soon.Peter Wright

10/10 Excelente

Alicia

Le gustó: Limpieza y condiciones de la propiedad
Always a pleasure
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel management, el 5 may. 2024
Dear Alicia, We are delighted to read that you had a consistently pleasant experience at Hotel Alba! Your satisfaction is our top priority, and we are thrilled to have met your expectations time and time again. Thank you for your continued support, and we look forward to welcoming you back for more enjoyable stays in the future.Peter Wright

10/10 Excelente

Hayden

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here for our anniversary and I just have to shoutout the concierge Bri! She went above and beyond to make it feel special for us, We will definitely be back.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel management, el 3 may. 2024
Dear Hayden, Thank you for choosing Hotel Alba to celebrate your anniversary! We are thrilled to read that Bri, our dedicated concierge, exceeded your expectations in creating a memorable experience. We are looking forward to welcoming you back for more unforgettable moments.Peter Wright

8/10 Bueno

Jenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel management, el 3 may. 2024
Dear Jenny, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure to host you at Hotel Alba. We hope to see you again soon. Peter Wright

6/10 Aceptable

Shawna

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was disappointed to not have the availability of a refidgerator.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management, el 1 may. 2024
Dear Shawna, Thank you for staying at our hotel and for taking the time to share your valuable feedback. We genuinely regret not meeting all of your expectations. We always like to know what our guests think of our property as we continually seek to improve our services. We do hope you will consider a return visit so we may provide you with the seamless stay you deserve.Peter Wright

8/10 Bueno

Rose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was convenient to the airport and close to downtown.
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Management, el 1 may. 2024
Dear Rose, Thank you for staying with us at Hotel Alba and for your generous review. We are glad you could take advantage of our great location and explore all Tampa offers. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon! Peter Wright

8/10 Bueno

Patrice

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is a refurbished older building, lovely reno - but certain features like very low ceilings betray that fact. The lighting in the rooms is poor - lots of lamps but no ceiling lighting and generally dim. The room was clean with all expected amenities - we were able to get toothbrush kits and extra blankets. There was lots pf parking - but pay per night parking and usually had to park in rear lot as it filled up early. The staff was friendly and welcoming, I had packages delivered during my stay and front desk secured and stored them with no issue. We only ate at coffee bar, food was as expected. A dance event at the pool deck one night was fun to watch. Chose hotel based on location and close access to highways for travel to Tampa and St. Pete - would stay again.
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Management, el 1 may. 2024
Dear Patrice, On behalf of all of us at Hotel Alba, we want to thank you for the excellent rating. We strive to deliver modern, stylish accommodations combined with outstanding service to every guest. Therefore, we appreciate your recognizing our efforts. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Peter Wright

6/10 Aceptable

Brian

Le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Peter Wright, el 12 may. 2024
Dear Brian, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Peter Wright

10/10 Excelente

Lauren

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel to stay at. Friendly and helpful staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel management, el 30 abr. 2024
Dear Lauren, Thank you for your glowing review of Hotel Alba. We are thrilled to read that you had a great stay and found our staff to be friendly and helpful. Providing exceptional service is our top priority, and we are delighted that we could make your experience memorable. We look forward to welcoming you back for another wonderful stay soon.Peter Wright

10/10 Excelente

Larenta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel management, el 30 abr. 2024
Dear Larenta, We are very glad you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Hotel Alba.Peter Wright

10/10 Excelente

Nathan

Viaje en pareja, Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pretty hotel at a great location!
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel management, el 30 abr. 2024
Dear Nathan, Thank you for your positive feedback about Hotel Alba. We are delighted to read that you enjoyed our beautiful property and convenient location. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay soon.Peter Wright

10/10 Excelente

Christian Hewette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was the best hotel!!!
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel management, el 30 abr. 2024
Dear Christian Hewette, We are overjoyed to read that Hotel Alba exceeded your expectations! Thank you for your glowing review. Providing the best possible experience for our guests is our top priority, and we are thrilled that you enjoyed your stay with us. We can't wait to have the pleasure of welcoming you back for another fantastic visit.Peter Wright

10/10 Excelente

Nina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff, excellent options for food and drink
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel management, el 30 abr. 2024
Dear Nina, We are thrilled to read about your positive experience at Hotel Alba. Thank you for recognizing our dedicated staff and delicious dining options. Providing exceptional service and culinary choices is our pleasure, and we are delighted that you enjoyed them. We look forward to welcoming you back for another fantastic stay in the future.Peter Wright

10/10 Excelente

Jennifer

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Highly recommend. The pool and bar were fantastic and the rooms were very nice and clean.
Se hospedó 3 noches en abril de 2024
Respuesta de Peter Wright, el 28 abr. 2024
Dear Jennifer, Thank you for recommending Hotel Alba! We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose us any time your travels bring you back this way.Peter Wright