Vista frontal de la propiedad por la tarde o noche

Opiniones de Microtel Inn & Suites by Wyndham Zephyrhills

2 out of 5
Microtel Inn & Suites by Wyndham Zephyrhills
7839 Gall Blvd, Zephyrhills, FL

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 402 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 301 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 144 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 89 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 64 de 1000 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.2/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Alondra

Se hospedó 1 noche en abril de 2024
Respuesta de Jacqueline Nixon General Manager, el 22 abr. 2024
Thank you, Alondra, for choosing to stay with us. We are unsure why you left a low rating, as we take pride in addressing any concerns. We hope you will consider returning so we can ensure your next visit is exceptional.

10/10 Excelente

Leivys

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena opción para descansar
Se hospedó 1 noche en enero de 2024
Respuesta de Jacqueline Nixon Manager , el 3 feb. 2024
It’s was our pleasure to have you we are excited you had a nice stay with us. We look forward to welcoming you back in the future

10/10 Excelente

VICTOR ANDRES

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jacqueline Nixon Manager , el 21 nov. 2023
Victor thank you so much for staying with us and we are excited you had a nice time with us. We hope to see you again on your next travels to Zephyrhills.

10/10 Excelente

Marcela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El personal todo es amable
Se hospedó 3 noches en agosto de 2023
Respuesta de Jacqueline Nixon Manager , el 13 ago. 2023
Thank you Marcela for the Awesome review and comments about our staff. We are extra pleased you had a great stay with us. We look forward to your next stay with us.

8/10 Bueno

Andreina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El dasayuno horrible.
Se hospedó 2 noches en julio de 2023
Respuesta de Jacqueline Nixon General Manager , el 12 jul. 2023
Hi Andreina thank you for staying, hope you had a great time with us look forward to your next visit to Zephyrhills

10/10 Excelente

luis

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
El desayuno es muy poco variado no tiene nada caliente de plato fuerte .la sra que atiende es muy buena y sociable felicidades sra
Se hospedó 1 noche en mayo de 2023
Respuesta de Jacqueline Nixon General Manager , el 2 jun. 2023
Hola LuisThank you for the great score and compliments about your stay. Come back and see us on your next visit to zephyrhills.

10/10 Excelente

sergio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient at a good price point
Se hospedó 1 noche en febrero de 2023
Respuesta de Jacqueline Nixon GM, el 1 mar. 2023
Thank you for staying with us and for the wonderful review. We are pleased you found our property convenient at a good price. We are centrally located next to Restaurants and Stores in walkable distance. We look forward to seeing you in the future.

10/10 Excelente

Amisael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo en exelentes condiciones
Se hospedó 2 noches en abril de 2022
Respuesta de thank you, el 24 may. 2022
GRACIAS

10/10 Excelente

yazmin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanto el lugar .. muy limpio
Se hospedó 6 noches en diciembre de 2021
Respuesta de Front Desk, el 24 ene. 2022
Gracias!!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo fue agradable
Se hospedó 2 noches en junio de 2021
Respuesta de Front Desk, el 19 jul. 2021
Thank you so much!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno no avia desayuno o al menos nunca lo vi las alfombras estaban sucia
Se hospedó 2 noches en febrero de 2021
Respuesta de Guest Services, el 24 feb. 2021
Thank you for your stay and review. We will get those carpet issues fixed.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en enero de 2020
Respuesta de Staff, el 24 mar. 2020
Thank You!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
Personal muy amable,un solo detalle en la habitacion de al lado estaban fumando marihuna un fuerte olor en la nuestra habitacion o alguien entro ha nuestra habitacion cuando no estabamos tubimos que habrir por un rato por lo demas todo bien,deberian no dejar fumar si eran areas de no fumadores
Se hospedó 3 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Nestor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente hotel
Se hospedó 2 noches en julio de 2019

8/10 Bueno

guillermo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2019
Respuesta de GM, el 19 jun. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Ramiro, Medellin Colombia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo súper bien, muy limpio y buena atención lo recomiendo ampliamente
Se hospedó 2 noches en mayo de 2019
Respuesta de GM, el 31 may. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

joannet

excelente
Se hospedó 2 noches en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super agradable
Hotel acogedor, limpio, matress super cómodos. Recomendado 💯%
Se hospedó 2 noches en marzo de 2018

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en enero de 2018
Respuesta de GM, el 1 mar. 2018
Thank you for staying with us. We are very happy that you've enjoyed your stay.

10/10 Excelente

Javier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel Cómodo y tranquilo
Fue una excelente estancia. Sobre todo la habitación nos gustó mucho su espacio y confort.

10/10 Excelente

Kathy

Se hospedó 2 noches en marzo de 2024
Respuesta de Jacqueline Nixon Manager , el 20 may. 2024
Thank you fir the wonderful opportunity to have you as our guest. We look forward to welcoming you back in the future

8/10 Bueno

Kathy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone is extremely friendly and helpful
Se hospedó 2 noches en abril de 2024
Respuesta de Jacqueline Nixon General Manager, el 30 abr. 2024
Thank you for the wonderful compliments about our staff, and we're glad to hear your stay was pleasant. We eagerly anticipate welcoming you back on your next visit.

6/10 Aceptable

Alpheus

Le gustó: Limpieza
Hotel was nice, I was staying on the second floor and you could hear the walk from the three floor.
Se hospedó 6 noches en abril de 2024
Respuesta de Jacqueline Nixon General Manager, el 29 abr. 2024
Thank you for choosing to stay with us. We sincerely apologize for the inconvenience caused by the guests above you. For your next visit, please request a room on the 3rd floor. We look forward to welcoming you again.

10/10 Excelente

Kelly

Viaje en pareja
Le gustó: Servicios
Love the purple lighting outside the building! Gave it pleasant vibe!!
Se hospedó 2 noches en abril de 2024
Respuesta de Jacqueline Nixon General Manager, el 22 abr. 2024
We were delighted to host you and appreciate the wonderful opportunity to have you as our guest. Your comments will be shared with our team, who will surely be encouraged by your feedback. At Microtel Inn and Suites by Wyndham, we are committed to continuously striving to exceed your expectations.

6/10 Aceptable

Sheree

Viaje familiar, Viaje familiar con niños
The ac had a foul smell and smell of smoke in non smoking rooms. Stay was ok
Se hospedó 1 noche en abril de 2024
Respuesta de Jacqueline Nixon General Manager, el 22 abr. 2024
Thank you Sheree and we do apologize for the inconvenience of moving you with in minutes of arrival. It was our pleasure to have you as our guest and we look forward to your continued support on your next stay in Zephyrhills. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.

10/10 Excelente

Reinaldo

Se hospedó 1 noche en abril de 2024
Respuesta de Jacqueline Nixon Manager, el 9 may. 2024
Thank you for the wonderful score. We are pleased your stay went well with us and we look forward to welcoming you back in the future

8/10 Bueno

Victor A

Le gustó: Limpieza y servicio y personal
The property and staff were fine. I know that the hotel has very little control over what parents allow their kids to do. but for 2 days all I heard was kidding running up and down the hallways playing on the elevator and the stairs.
Se hospedó 4 noches en abril de 2024
Respuesta de Jacqueline Nixon Manager, el 9 abr. 2024
Wow thank you for the reply and the compliment about the staff. I am sorry that you had to experience noise of such kind. We truly have no control. We can only ask to please don’t allow this type of behavior and respect the other guest. Hope to Welcome you back in the future.

6/10 Aceptable

homer

Le gustó: Servicio y personal y condiciones de la propiedad
Could hear the loud neighbors and their fbombs most of the night. Bed was softer than others I’ve had.
Se hospedó 2 noches en abril de 2024
Respuesta de Jacqueline Nixon Manager , el 9 abr. 2024
Thank you for sharing your experience with us and we do apologize for normally people don’t hear the next door room. We hope you will come again.

10/10 Excelente

Tiffany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Continental breakfast was great. Staff very friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Jacqueline Nixon Manager , el 3 abr. 2024
We want to thank you Tiffany for the wonderful compliments about our staff and we are pleased you enjoyed our breakfast. We look forward to welcoming you back at our property in the future.

8/10 Bueno

Michael

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place for the price.
Se hospedó 4 noches en marzo de 2024
Respuesta de Jacqueline Nixon Manager , el 13 mar. 2024
Thank you Michael for staying with us and we are glad to hear we are a good place for the price. We look forward to seeing you next time when in Zephyrhills

8/10 Bueno

Terry

Se hospedó 2 noches en marzo de 2024
Respuesta de Jacqueline Nixon Manager, el 3 abr. 2024
Thank you Terry for the wonderful score and we look forward to seeing you again on your next trip to Zephyrhills

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was awesome. Very helpful and accommodating!
Se hospedó 1 noche en marzo de 2024
Respuesta de Katelyn Perez Manager, el 11 mar. 2024
Thank you Julie for the wonderful compliments about your stay and our staff. We will look forward to seeing you again next time you in town.

10/10 Excelente

Karen, Hope Mills

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was very nice and friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Katelyn Perez Manager, el 11 mar. 2024
Thank you for choosing Microtel Inn & Suites we are happy to know your stay went great and for the compliments about our property and staff. We look forward to welcoming you in the future.

8/10 Bueno

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient hotel convenient hotel but it always has a weird smell when you walk into the lobby area it's whatever they use for their cleaning.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jacqueline Nixon Manager, el 7 mar. 2024
Thank you for staying with us and we are glad you had a nice time with us. We hope to welcome you back in the future.

8/10 Bueno

Adair

Viaje en pareja
Le gustó: Servicios
Decent place to stay. Easy to find Didn’t eat the breakfast, but looked like the basics. Rooms aren’t too sound proof. We could hear the cell phone alerts from the room next door.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jacqueline Nixon Manager , el 5 mar. 2024
Thank you for staying with us and we appreciate the opportunity to serve you and hope you will return and people state the 3rd floor is the quietest.

2/10 Terrible

Shanna

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
*Don't stay here!* Let me start by saying this is my first,EVER, hotel review. The hotel itself looked nice inside and located in a lot with Walmart and a few restaurants. My onlne search found 2 hotels available for the area and time we needed it. I chose because of reviews and Wyndham name. We stayed 2 nights in two different rooms. The 1st, right behind the lobby. We were pleased until a roach popped out from under the desk while I was eating dinner. My son jumped up to kill it and my daughter tried to record. I thought it was gross but a coincidence of being located behind the the breakfast bar. Not the case, by breakfast I recorded 2 more tiny roaches; one crawling on the bathroom walls and one on the bedroom floor. We captured and showed to desk staff who appeard shocked and moved us to room 2 on the second floor where my husband spotted the 4th roach and took it again to the hotel desk staff who tried to argue that it was a centipede! Everybody knows what a roach looks like and this hotel has 3 different varieties. Upon checking out they apologized and took $20.00 off my bill. Big whoop! I should have chosen the no name hotel! When i got home, the luggage was taken into the garage and EVERYTHING was washed IMMEDIATELY!! No extra pets for me! I am making this review because our kids participate in travel sports, and competition cheer and dance for the last 6 years which includes thousands,spent on hotels and our family has NEVER stayed at a hotel with ROACHES!
Se hospedó 2 noches en febrero de 2024
Respuesta de Katelyn Perez Manager, el 25 feb. 2024
I want to apologize for any inconvenience that you and your family incurred for this was a very rare situation. We want everyone to have a great experience with us.We pride ourselves on our cleanliness and to take the appropriate steps to prevent any future incidents like this from happening, when a guest informs us of an issue. We have monthly service to prevent this issue. We immediately shut down the room and follow protocol. We take all issues seriously. Regarding compensation, as per our conversation at check out you were given back 20 per night and you agreed. This doesn’t solve the issue yet we felt you should be compensated for the inconvenience and we thank you for bringing this to our attention. Again we do apologize and we hope you will give us another opportunity to serve you in the future.

10/10 Excelente

Haslin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was honestly one of the best hotel stays ever. Jennifer at the front desk was so welcome . The place was extremely clean from the lobby when you first walk in to the room with white clean sheets and a spotless bathroom. Definitely will be returning
Se hospedó 1 noche en febrero de 2024
Respuesta de Jacqueline Nixon General Manager, el 24 feb. 2024
Thank you Haslin for first choosing our property to stay at and for the wonderful compliments about our front desk agent and our housekeeping staff. They will be thrilled by your review. Come again and we look forward to welcoming you again.

10/10 Excelente

Dean, Hendersonville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very professional
Se hospedó 1 noche en febrero de 2024
Respuesta de Jacqueline Nixon General Manager , el 24 feb. 2024
We strive for professional and courteous service. We are excited your stay went well. We look forward to seeing you again next time your Zephyrhills.

10/10 Excelente

Diane

Nice place to stay. Will stay in the future as well.
Se hospedó 2 noches en febrero de 2024
Respuesta de Katelyn Perez Manager, el 28 feb. 2024
Wow, thank you Diane for the wonderful compliments and we look forward to seeing you again in the future.

2/10 Terrible

Garry

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Said we smoked in room, no one smokes. Charged for 3 rooms when only had 2. Crap hotel !!!!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Katelyn Perez Guest Services, el 9 feb. 2024
Dear Guest,Thank you for your feedback. We regret to hear that you were dissatisfied with your stay at our hotel. We strive to provide a comfortable and pleasant experience for all our guests.However, we did inform you that we detected a strong odor of tobacco in your room after your departure. This is a violation of our non-smoking policy, which was clearly stated at the time of booking and check-in. Therefore, we had to retain the deposit on the room to cover the cleaning costs. We are not trying to be a bad hotel by enforcing our policy. We are simply following the industry standardsWe also explained to you over the phone that the charge for two rooms for one night was correct, and that the other amount was a pre-authorization that would be released by your bank within a few days. This is a standard procedure for all hotels and we have no control over it.We appreciate your understanding and cooperation on this matter. Thank you for choosing our hotel and we hope to serve you again in the future.

10/10 Excelente

Brad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice friendly staff made us welcome. Room was very comfortable and served our purpose of needing a place to stay while visiting family.
Se hospedó 6 noches en enero de 2024
Respuesta de Jacqueline Nixon Manager , el 7 feb. 2024
We are pleased you enjoyed your visit with us and we thank you for the wonderful compliments. We look forward to welcoming you back in the future

10/10 Excelente

Bryan, East Hartford

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable not too expensive
Se hospedó 5 noches en febrero de 2024
Respuesta de Jacqueline Nixon Manager , el 6 feb. 2024
Thank you Bryan for staying with us. We are happy you found us affordable and looks like your stay went well. Looking forward to Welcoming you back again in the future.

8/10 Bueno

DEBRA

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Jacqueline Nixon Manager , el 6 feb. 2024
Thank you Debra fir the wonderful score and we we look forward to Welcoming you again.

10/10 Excelente

Nicole

Le gustó: Servicio y personal y condiciones de la propiedad
This Hotel was Awesome the staff was nice friendly polite and very professional I would definitely recommend this hotel if you’re in the area
Se hospedó 1 noche en enero de 2024
Respuesta de Jacqueline Nixon Manager , el 3 feb. 2024
Thank you Nicole it’s was our pleasure to have you and we thank you for the wonderful compliments. We look forward to seeing you again.

10/10 Excelente

Alisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jacqueline Nixon Manager, el 29 ene. 2024
Thank you Alisa for the wonderful opportunity to have you as our guest. Looks like everything went well with your visit. We welcome you back in the future.

6/10 Aceptable

Steve

Viaje de negocios, Viaje familiar
Not bad. Not good. Cheap stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Katelyn Perez Guest Services , el 28 ene. 2024
Thank you Steve for your feedback and for sharing your thoughts. I hope you will return to make your next stay a great one.

10/10 Excelente

Jerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Microtell Zephyrhills always a good stay!!
Se hospedó 2 noches en enero de 2024
Respuesta de Jacqueline Nixon General Manager, el 23 ene. 2024
Thank you for staying with and it was our pleasure to have you stay with us. We are exited your stay was a good one. See you again.

8/10 Bueno

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jacqueline Nixon Manager, el 16 ene. 2024
Thank you for the wonderful score and we are pleased your stay was a good one. Hope you will come again.

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was helpful and polite.best service and stay we,ve ever experienced by far
Se hospedó 4 noches en enero de 2024
Respuesta de Jacqueline Nixon Manager , el 16 ene. 2024
We are pleased the staff was helpful and you received great service. Thank you for the wonderful compliments about your stay. See you again on your next visit to Zephyrhills.