全体的に快適なご滞在をお過ごしいただけたとのこと、またお部屋が清潔できれいだったとのこと、大変嬉しく思います。古さが感じられる箇所もございましたが、ご滞在中は特に問題もなく、リラックスしてお過ごしいただけたようで安心いたしました。また、ウォシュレットなどの近代的なアメニティをご評価いただけたことは素晴らしいことです。このようなご意見は、今後ご宿泊されるお客様にとっても、ホテルスタッフにとっても貴重なものとなります。また何かお気づきの点がございましたら、お気軽にお知らせください！

Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be good value overall. Your satisfaction is important to us, and we're glad that you had a positive experience with us.We appreciate your feedback regarding the low water pressure in the shower. Ensuring a comfortable and enjoyable stay for our guests is our priority, and we will certainly look into ways to address this issue to enhance the overall experience for our guests.If you have any further suggestions or if there's anything else we can do to improve your future stays with us, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even better experience in the future.Thank you for choosing to stay with us, and we look forward to serving you again soon.

We're thrilled to hear that you enjoyed your stay with us and found our room to be comfortable, especially the bed. Your comfort is our top priority, and we're delighted that you had a restful experience.Regarding in-room dining, we're pleased to inform you that we do offer this service for our guests' convenience. Whether you're craving a delicious meal or a light snack, our in-room dining menu provides a variety of options to choose from.If you have any specific dietary preferences or special requests, please feel free to let us know, and we'll do our best to accommodate them.Thank you for choosing to stay with us, and we hope to have the pleasure of serving you again soon.

Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you experienced during your stay. Your feedback is invaluable to us, and we take it seriously as we strive to provide the best possible experience for our guests. Here's how we plan to address each of your concerns:Musty smell in hallways and rooms: We apologize for any discomfort caused by the musty smell. We will investigate the source of this odor and take steps to improve ventilation and air quality throughout the hotel.Stains on bed and chair: We're sorry to hear about the stains on the bed and chair. This falls short of our cleanliness standards, and we will ensure that our housekeeping team pays extra attention to detail when cleaning and inspecting rooms in the future.Inconsistent air conditioning temperature: We understand the importance of maintaining a comfortable temperature in our rooms. Our maintenance team will inspect the air conditioning units to ensure they are functioning properly and provide consistent cooling/heating as needed.Lack of hot water from shower or sink: We apologize for the inconvenience caused by the lack of hot water. Our maintenance team will promptly address this issue to ensure that hot water is readily available in both the showers and sinks for our guests.Parking garage lighting and repainting: We will assess the lighting situation in the parking garage and make any necessary adjustments to improve visibility and safety. Additionally, we will schedule a repaint of the parking stalls to enhance the overall appearance and functionality of the garage.Loitering in parking garage: We take the safety and security of our guests very seriously. We will work with our security team to monitor and address any instances of loitering in the parking garage to ensure a safe environment for all guests and visitors.Once again, we apologize for the inconveniences you experienced during your stay. We appreciate your feedback, and we hope to have the opportunity to welcome you back

Thank you for highlighting the convenience of our location in relation to shopping and dining establishments. We're glad to hear that you found our hotel to be well-situated for accessing these amenities.We understand the importance of offering our guests easy access to shopping and dining options, and we're delighted that our location met your needs in this regard. Whether you're looking to explore local cuisine or indulge in some retail therapy, we're pleased to provide a convenient base for your adventures.Should you have any recommendations or specific preferences for shopping or dining experiences in the area, please feel free to share them with us. We're always eager to help our guests make the most of their stay by providing insider tips and suggestions.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable visit.

Hafa Adai! Thank you for your comment. About the air conditioner, we took immediate action. It is fixed, it's been running pretty good. As for the smell, we have installed UV lights in each room to eliminate the mold smell. We apologize for any discomfort you may have experienced during your stay. We hope to see you again in the future.

この度はご感想をお寄せいただき、誠にありがとうございます。ご滞在中、エスカレーターの故障と客室内のWiFi接続不良によりご迷惑をおかけし、誠に申し訳ございませんでした。設備の万全な稼働とインターネット接続の確保は私どもの最優先事項でございますが、至らぬ点がございましたことをお詫び申し上げます。また、お部屋の各所やジムエリアの改善点につきましても、ご感想をお寄せいただき誠にありがとうございます。当ホテルでは、お客様に最高のご滞在をお楽しみいただけるよう、施設やアメニティの充実に継続的に取り組んでおります。お客様のご意見は、さらなる改善が必要な箇所を特定するのに役立ち、継続的な改善に努めるにあたり、お客様のご意見は必ず考慮いたします。当ホテルの施設を最高水準に維持することの重要性を理解しており、今後ご宿泊されるお客様が同様の問題に遭遇することがないよう、ご指摘いただいた問題に迅速に対処してまいります。この度は当ホテルをご利用いただきまして誠にありがとうございました。

We're delighted to hear that you enjoyed your stay and found the room to be to your liking. Providing comfortable and pleasant accommodations for our guests is a top priority for us, and we're thrilled that you had a positive experience.If there's anything specific you appreciated about the room or if you have any suggestions for how we can further enhance our guests' experiences, please feel free to let us know. Your feedback is invaluable to us as we strive to continually improve and exceed our guests' expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future.