Dear Guest,Thank you for taking the time to leave a review about your stay at The Westin Resort Guam. We’re delighted to enjoyed your experience. Your feedback is highly appreciated as we strive to provide exceptional service to all our guests. We look forward to welcoming you back soon for another enjoyable stay.

Hafa Adai Tadahiro,Thank you for sharing your thoughts on your recent stay at The Westin Resort Guam. We appreciate your feedback as it helps us improve and ensure a better experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to contact us. We sincerely hope for the opportunity to welcome you back in the future and offer you a more enjoyable stay.

Dear Yohei,Thank you for taking the time to express your recent experience with us. We sincerely appreciate your feedback as it helps us improve and ensure a better experience for all our guests. Your satisfaction is our top priority, and we apologize for any inconvenience or disappointment you may have experienced during your stay with us. Please know that we take your feedback seriously and are actively addressing the issues you’ve mentioned. We are committed to providing exceptional service and creating memorable experiences for our guests, and we hope to have the opportunity to welcome you back and exceed your expectations on your next visit.

Hafa Adai Kentaroh, Thank you for taking the time to showing your thoughts about your recent stay at The Westin Resort Guam with great number of score. Hope we could have you again in near future to provide you more enjoyable stay.

Hafa Adai Chloe, Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to our hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

Dear Sachiko-san,We appreciate you for taking the time to show your opinion with us. We will try our best to offer the better service next time if you allow us to have next chance when you come back to Guam. Thank you.

Hi Yukiko, Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

Hi Leslie,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. Yes, we are almost recovered since we had hug typhoon last May. We are still trying very hard to maintain our facilities. It is pleasure to hear you enjoyed your visit to the hotel. Look forward to your return very soon!

Dear Michelle,It is wonderful to hear you were happy to stay with us.We'd love to host you again someday for yet another unforgettable visit in Guam.

Dear Yuji,We're truly pleased to know that your stay with us met your expectations. We look forward to welcoming you back in the near future for another exceptional experience.

안녕하세요 DONG 고객님,먼저 저희 웨스틴 리조트괌을 선택하여 주시고 귀한 시간을 내어 솔직하고 좋은 후기를 남겨주신 고객님께 감사드립니다. 괌호텔이 바닷가에 인접한 건물이다 보니 열심히 관리하고 있음에도 불구하고 빠르게 노후되는 부분도 있어 그런 느낌을 느끼실수 있을듯 합니다. 수영장에서 3계단만 내려가면 바로 연결되는 비치는 저희 호텔이 갖고 있는 큰 장점입니다. 다시한번 감사드리며 추후에 다시 괌에 오시게 된다면 다시 만나뵙기를 기대합니다. 감사합니다.

Dear Takahiro-samaWe are sincerely sorry to hear about your recent experience at our property, and we appreciate you taking the time share your concerns. Your feedback is crucial to us, and we deeply regret that we failed to meet your expectation with our facilities.We understand the significance of providing a comfortable and enjoyable stay, and it's disheartening to learn that we fell short in these aspects during your visit. Please accept our sincere apologies for any inconvenience you may have experienced.We value your patronage and would like the opportunity to regain your trust. Once again, we apologize for the negative impression left by your recent stay. We assure that we are taking immediate steps to improve our services and accommodations. Thank you.

Dear Guest, Tomo-samaWe appreciate you for taking the time to show your recent experience with us and want to sincerely apologize for any inconvenience you may have experienced during your last visit to our hotel.Our team is committed to addressing this issue promptly and making necessary improvements to prevent similar occurrences in the future.Hope to have the opportunity to welcome you back for a more positive experience in the future.

Dear Meredith I appreciate you taking the time to share your recent experience with us. Hope we could have another chance to have you here again in near future.

Dear Guest,Thank you for taking the time to showing your thoughts about your recent stay at The Westin Resort Guam. If you have any additional comments or suggestions, please feel free to share them. We value your feedback and hope that you might consider giving us the chance in the future to provide you with a more enjoyable stay.

저희 웨스틴 리조트 괌을 방문해 주시고, 소중한 시간을 내어 후기를 작성해 주셔서 진심으로 감사드립니다. 고객님께서 남겨주신 의견을 바탕으로 해당 부서에 관련 내용을 전달하였으며, 부족한 부분은 개선하여 더 나은 서비스를 제공하는 웨스틴 리조트 괌이 되도록 하겠습니다. 감사합니다.