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Opiniones de International Hotel Telford

3.5 out of 5
International Hotel Telford
St Quentin Gate, Telford, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 405 de 771 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 259 de 771 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 60 de 771 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 771 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 771 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Jose Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2019

8/10 Bueno

lucy

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff are nice .. rooms clean breakfast was lovely also nice added extra plus cheap to stay here
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Ian, Wokingham

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was easily accessible and friendly staff. Breakfast was good, not sure why there couldn't be eggs? We have 2 dogs and they were accepted, however we had to leave the bar area in the evening despite only a handful of people being in there, because they served breakfast in there. This wasn't communicated at check-in when we paid £20 per dog. The toilet paper was small and the tap spout was too near the side of the sink. The EV charger would only charge at 3.5 kwh and was expensive for that rate. It is outsourced so the staff won't have anything to do with it.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Gerald, Glen Cove

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It qas great
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Pauline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brilliant stay room so comfortable and breakfast excellent will definitely be returning 5 star plus
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Largime

Le gustó: Servicio y personal
For $60 a night it was good My room was freezing, heater didn't work Parking was horrible they blocked off half parking lot for renovations but did nothing whole time it was blocked 5 days Breakfast was okay only liked the coffee machine No fridge or safe in room Hated the shower - moldy Friendly staff
Se hospedó 4 noches en abril de 2024
Respuesta de Lis Frost, el 15 abr. 2024
Dear LargimeThank you for taking time to share feedback after your recent stay. I'm sorry you were inconvenienced by areas of the car park being blocked off. We did keep sufficient space open for our guests but I appreciate this may have been at the far side and not so convenient or close to the hotel. There were some delays out of our control, such as the terrible weather! We were unable to tarmac or paint lines when it was torrential rain unfortunately, but in order to keep space available for the maintenance team, we had to keep those areas still blocked off. I'm pleased to say that these works are now finished and the car park looks amazing!I hope you will still choose to stay with us on a future occasion.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excelente

Baljeet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyable stay. Hotel and room are clean. Continental breakfast which included bread, pastries, bacon, baked beans, range of cereals, spreads etc. Tea and coffee in room. Staff were very friendly. Our bathroom sink was blocked when we arrived, we mentioned this to staff on our way out, by the time we came back ( a few hours later) staff told us it had all been fixed…. Which it had. Only thing which could be improved but not a deal breaker, the TV in the room could do with being a bit larger. Walking distance to shopping. Would definitely stay here again. Thank you.
Se hospedó 1 noche en abril de 2024
Respuesta de Lis Frost, el 15 abr. 2024
Dear BaljeetThank you so much for your feedback which is greatly appreciated. We look forward to seeing you again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Three of the Five Blue Badge parking spaces at the hotel have been removed in favour of Charging Units for Electric vehicles. Ample space at rear of small car park to relocate Blue Badge Parking. This was not done. As a Disabled person I would have to stop using International Hotel on my visits to Telford And I would not recommend this hotel for Disabled people
Se hospedó 3 noches en abril de 2024
Respuesta de Lis, el 23 abr. 2024
Dear AlanThank you for this feedback and I'm so sorry you had difficulty parking initially. I know that you did find an accessible bay to park in for your stay and if ever this is not the case in future, the reception team are always happy to assist you. Kind regards Lis Frost Group Hotels Guest Relations Manager

8/10 Bueno

Judith

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Generally a good visit. Comfortable bed and a quiet atmosphere. Lamp in our room did not work . There was a footprint on our duvet cover and we we
Se hospedó 1 noche en marzo de 2024
Respuesta de Lis Frost, el 30 mar. 2024
Dear JudithThank you for your feedback and I'm glad that overall it was a good visit. I do apologise about the marked bed linen, I trust that the team on duty changed this over for you and fixed the lamp.I hope to see you again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 Aceptable

Andrea, Corwen

Viaje de negocios
No le gustó: Limpieza y servicios
Tired and no restaurant. My pillows were beyond their use by date.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Vinay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very easy access to the International centre and very good service from the friendly staff
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Daniel

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Breakfast was stocking. Only bacon and beans been served
Se hospedó 1 noche en marzo de 2024
Respuesta de Lis Frost, el 30 mar. 2024
Dear DanielThank you for your feedback, I'm a little confused over the comments about breakfast. We offer a continental breakfast included within the room rate, which means we provide cereals, fresh cut fruit, yoghurts, cold meats and cheeses, pastries and bread for toasting, unlimited tea, coffee and fruit juices, along with the two hot items you mention. Our hotel doesn't advertise providing a full English breakfast so I'm sorry for the disappointment this caused.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Bueno

Lucie

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

John

Location perfect. Less than 5 mins to shopping centre with at least 10 restaurants. Good free parking.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jordan

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jackie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulously easy operating instructions for tv and heating in room
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Eleanor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good price
Nice rooms lovely and clean but a bit dated. Receptionist was welcoming and very helpful. Breakfast was good with plenty of everything. Paid £68 for 1 night as we had booked a few weeks in advance. When checking prices in day of travel rooms had gone up to £185 per night. We had booked a table in the olive tree which is located in their sister hotel next door . Very disappointed with the choice of meals and quality as it’s a restaurant would not eat there again.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Philip

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Working at international centre , only next door
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Lynn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely staff, clean and convenient
Great position for access to the show. Lovely staff on reception on our arrival. The only thing that let this hotel down is the lack of a restaurant, we tried to book into the Holiday Inn as mentioned for food but it was always fully booked. Breakfast was also full each day with no seating left so we sat in the lounge area to eat ours as did others. I think eventually it will miss out on bookings as we would use the Holiday Inn next time just for ease of getting an evening meal.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Mark

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Hilary

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Ok hotel but had its problems so wouldn’t stay again
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
シティーセンター近く
シティーセンターの近くなのでショッピングに便利です。
Se hospedó 3 noches en febrero de 2024

4/10 Malo

Adrian

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Jaimie

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Grace and Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were extremely helpful
Se hospedó 1 noche en enero de 2024
Respuesta de Lis Frost, el 10 feb. 2024
Dear Grace and BrianThank you very much for your kind feedback, we appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Reception Team, el 30 ene. 2024
Thankyou for your review, We are glad you enjoyed your stay!

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Reception Team, el 30 ene. 2024
Thankyou for your review, We are glad you enjoyed your stay!

8/10 Bueno

Phil

Se hospedó 1 noche en enero de 2024
Respuesta de Reception Team, el 30 ene. 2024
Thankyou for your review, we are glad you enjoyed your stay!

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was clean and the staff were all friendly and helpful
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception Team, el 30 ene. 2024
Thankyou for your review, we are glad you enjoyed your stay!

4/10 Malo

Stella

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really good value
Lovely hotel comfortable and good value
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception Team, el 30 ene. 2024
Thankyou for your review, we are glad you enjoyed your stay!

4/10 Malo

Mr

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room & facilities were excellent. Sleeping experience less so. Noisy generator (all night long) & the room was illuminated by a very bright external security light even with thick curtains (room 470). Also woken by staff talking & laughing outside the hotel at 2am!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Lis Frost, el 3 feb. 2024
Dear MrThank you for your feedback, I'm so sorry you had a disturbed night's sleep. I have passed this on to the night team in case they were outside at that time. I apologise on their behalf.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Bueno

Ken

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Need bar staff
The stay was good the only criticism was waiting for a member of staff to Finnish booking people in before serving at the bar,a permanent bar person would have been better.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Lis Frost, el 3 feb. 2024
Dear KenThank you for your feedback and I'm pleased that overall your stay was good.I do apologise that you had to wait for bar service. Most of the time, there is no waiting times for reception or bar, but occasionally there can be a clash of needs, for which I'm truly sorry.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 Aceptable

Paul

Viaje familiar
Le gustó: Comodidad de las habitaciones
Polite staff, hotel improvements needed
The reception staff very polite and welcoming, the rooms are good sizes. The edging all round the carpet looks dark and dirty, and the finish to the bath room wasnt great, cracked mirror and alot of mastic used i stead of it being clean and tidy finish. The continental breakfast i was looking forward to, it was bacon amd beans. They had the rest of the usual breakfast stuff there like cereal and croissants and juices. But the hot breakfast part was alittle bit shy of expectance.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Karen

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointing
Dark gloomy room, expensive, no restaurant
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Lupia

Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 30 ene. 2024
Thankyou for your review, we are glad you enjoyed your stay!

10/10 Excelente

Jake

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 30 ene. 2024
Thankyou for your review, we are glad you enjoyed your stay!

8/10 Bueno

Nicola

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No evening dining facilities other than at Holiday Inn next door. No public transport links visible but not far in a taxi from the station. Room was clean and breakfast was ample and included egg, bacon and beans alongside cold items despite them saying it was continental. Bar was very quiet in the evening.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 22 nov. 2023
Thank you for your review, We are glad you enjoyed your stay.

8/10 Bueno

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 22 nov. 2023
Thank you for your review, We are glad you enjoyed your stay.

10/10 Excelente

laura

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
Thankyou for your review. We are glad you had a good stay.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well situated for the International Centre. Clean, spacious rooms.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
Thankyou for your review. We are glad you had a good stay.

10/10 Excelente

Nina

Se hospedó 2 noches en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
Thankyou for your review. We are glad you had a good stay.

10/10 Excelente

Tina

Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
Thankyou for your review. We are glad you had a good stay.

10/10 Excelente

Felix

Se hospedó 2 noches en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
Thankyou for your review. We are glad you had a good stay.

8/10 Bueno

laura

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
Thankyou for your review. We are glad you had a good stay.

8/10 Bueno

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
Thankyou for your review. We are glad you had a good stay.