Recepción

Opiniones de Baymont by Wyndham Thomasville

2.5 out of 5
Baymont by Wyndham Thomasville
1470 Remington Ave, Thomasville, GA

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 182 de 653 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 203 de 653 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 140 de 653 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 71 de 653 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 57 de 653 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

7.2/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
comfortable and would stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 13 may. 2024
Thank you so much for your esteem stay at our Hotel.We are so happy to serve you again.Thank you once again

8/10 Bueno

Ronnie

Le gustó: Servicio y personal
Comfortable stay, could be better cleaned
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 8 may. 2024
Thank you so much for your valued feedback. Also we would like to thank you for your stay at our Hotel. Sure next in your next visit to our Hotel you will find everything clean properly.

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza y servicio y personal
good service
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 7 may. 2024
Thank you so much for visiting our Hotel and giving us an opportunity to serve you better.

2/10 Terrible

Juan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is terrible, the humidity in the room terrible and the room was old all, the bathroom old they need to remodel all the property. And overprice for the kind of hotel.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 7 may. 2024
We are extremely sorry.

10/10 Excelente

Kathleen

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
They were very friendly and helpful in getting us checked in.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 26 abr. 2024
Thank you so much and happy to serve you better in your next visit

6/10 Aceptable

Greg

No le gustó: Servicios
I’ve stayed here over the years for dog related events outside Thomasville. The people at the hotel were friendly, but the quality of the hotel facilities has declined. This time there was no daily cleaning or internet access my entire stay.
Se hospedó 4 noches en abril de 2024
Respuesta de GM, el 18 abr. 2024
Hello Sir,Very first thing I would like to tell you that now this hotel is managed under new ownership. And we are so happy to hear from you regarding our hotel. Thank you so much for choosing our hotel for your Stay.Also we are extremely sorry for the inconvenience caused to you.Sir we do provide daily service to our valued customer but we do it on request at our front desk.The quality of Hotel Facilities in comparison to previous one we did lots of improvements and still it is on going until we satisfy with it.But for sure in your next visit to our hotel, you will see lots of change and also we love to serve you better.

10/10 Excelente

Mary

Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 3 may. 2024
We value your stay at our hotel and also Thank you so much for choosing our hotel for your stay.

6/10 Aceptable

Jimmy

Le gustó: Servicio y personal
I didn't get to eat the breakfast because I was on the move, but it looks like just waffles or cereal and bagels.... etc..... didn't see any meat.
Se hospedó 3 noches en marzo de 2024
Respuesta de GM - Baymont by Wyndham Thomasville, el 3 abr. 2024
We are extremely sorry for the inconvenience cause to you. But I would like to put into your kind notice that we only serves Continental Breakfast.

10/10 Excelente

Medie

Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 26 abr. 2024
Thank you so much for visiting our Hotel

6/10 Aceptable

John

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
We were making a visit to a relative at a hospital. She got transferred to a hospital in Valdosta and we could not cancel or change our reservation. Upside was the clerk assigned us a room on the first floor being we were going to check in late. Downside, there were stains on the sheet, holes in the bathroom door, gaps around the entry and a general feeling of uncleanliness. The breakfast was very limited. Would not stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM - Baymont by Wyndham Thomasville, el 10 abr. 2024
We are extremely sorry for the inconvenience cause to you. But in your next visit we will try to serve you better.

6/10 Aceptable

James

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios
Close to everything
Se hospedó 3 noches en marzo de 2024
Respuesta de GM - Baymont by Wyndham Thomasville, el 10 abr. 2024
Thank you so much. We are Happy to SERVE you BETTER.

6/10 Aceptable

Melvin

Viaje familiar
No le gustó: Servicios
When we arrived, even though we had a reservation, we were told there was only room available for us. The security latch on the door was gone. The bathroom door did not lock and the bathroom vent was clogged with dust. For the price it should be a step above the motel status. We are frequent travellers to the area since out son goes to Thomas University. Great opportunity to be the go to place to stay when in town for all the families
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 26 abr. 2024
Thank you so much for visiting our Hotel

8/10 Bueno

marc

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Everything was OK. It’s a bit run down. Nothing to complain about but nothing outstanding either.
Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 26 abr. 2024
Thank you so much for visiting our Hotel

2/10 Terrible

Dhanesh

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is one of the worst place i have lived. I was hearing all the noise from the other room. The walls have been so thin that you even heard the snoring from others room.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 abr. 2024
Thank you so much for visiting our Hotel

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 abr. 2024
Thank you so much for visiting our Hotel

8/10 Bueno

Leah

Viaje en pareja
Some construction going on that made it awkward to get around at times but the staff was very nice and helpful and the rooms were clean!
Se hospedó 7 noches en enero de 2024
Respuesta de General Manager, el 14 feb. 2024
Dear Leah,It was a pleasure having you join us recently. While we are making improvements, we never want to inconvenience our current guests, and we apologize for any disappointment in this respect. On a positive note, we appreciate you mentioning our hospitable team and impeccable accommodations. Thank you for your review, and we hope you return soon.

2/10 Terrible

Dorrie Wayne

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

George

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
The linens were wore out and had stains from being used so much, they were clean but stained from over use. Even the bath towels were very worn and some of them had stains on them. The hotel did the best they could with what they had but windham should supply them with new linens
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 25 ene. 2024
Dear George,Thank you for reaching out and sharing your thoughts. We appreciate your input and constructive feedback as we constantly aim to improve in the areas that matter most to our guests. We assure you that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of five stars.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lynn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was happy to see us and amazing in helping us get settled in for the night. Great customer service skills. The bed and pillows were amazing. I really wanted to leave with a pillow but husband wouldn’t let me.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Dear Lynn,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we're thrilled to hear that we made a good impression on you. Additionally, we're delighted you were comfortable during your stay, and we appreciate you mentioning our lovely beds to your fellow travelers. Thank you for your perfect rating, and we hope you return soon!

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Staff is always great!
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Dear Christopher,Thank you for choosing Baymont by Wyndham Thomasville. We aim to deliver exceptional service, so we're delighted you were impressed with our dedicated team members. Come back soon!

8/10 Bueno

Notcha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only issue was handicap room with double beds was too small to maneuver a wheelchair. Can only wheel in and squeeze between the beds to get into bed. You must do everything in the bathroom which was pretty sizeable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 27 dic. 2023
Thank you for choosing Baymont by Wyndham Thomasville and sharing your review. Our team is dedicated to ensuring all our guests have a comfortable stay, and we're sorry for any inconvenience. Your comments will be shared with our team so that we can investigate your concerns and make improvements. We hope to welcome you back for an even better stay in the future.

10/10 Excelente

Carlos

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great hotel and check-in staff were exceptional.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Dear Carlos,Thank you for your five-star review! We're thrilled to hear our check-in staff made a fantastic impression. Their dedication to guest service is a cornerstone of our experience, and we look forward to welcoming you back to Baymont by Wyndham Thomasville for another outstanding visit!

4/10 Malo

Gary

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The smell as soon as you walk in, is a flag the room is mediocre at best. The AC was wasnt working properly. I reported it but nothing was done. The TV froze shortly after we started to watch it. I would not reccomend this motel.
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 13 oct. 2023
Dear Gary,We sincerely apologize for failing to provide you with a great stay. All of your feedback has been noted and will be used to help us focus our efforts on areas that matter most to our valued guests. While your time with us was less than stellar, we hope you'll give us another chance to earn your recommendation.

6/10 Aceptable

Debbie

Viaje familiar
Le gustó: Servicios
It was just ok. Heard others had horrible rooms that stunk
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 3 oct. 2023
Dear Debbie,Thank you for being our valued guest. We take pride in delivering clean accommodations, so our housekeeping team will ensure our rooms are odor-free. Safe travels, and we hope you will consider staying with us again.

4/10 Malo

Ben

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Amanda

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Marlene

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Ladaja

No le gustó: Servicio y personal y condiciones de la propiedad
Horrible
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager , el 14 ago. 2023
Dear Ladaja,Feedback from our guests is valuable as it helps us improve. If there are any specific concerns we can address, please let us know. Should you be in the area again, we hope you'll consider coming back to see us.

10/10 Excelente

Dorothy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room a little cubby hole i called it
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 12 ago. 2023
Dear Dorothy, Thank you for sharing your experience with us. We're delighted you found our room to your liking, even if it felt a bit cozy. We appreciate your feedback and hope to welcome you back soon at Baymont by Wyndham Thomasville.

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Ronald

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Trent

Great
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 6 ago. 2023
Dear Trent, It's wonderful to know that your stay with us at Baymont by Wyndham Thomasville was a "great" one! We truly enjoyed having you and hope your travels bring you back our way soon. Remember, a warm welcome is always waiting for you here!

2/10 Terrible

Hariett

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They did not have our reservation. The place was not clean looking so we left without staying!
Respuesta de General Manager, el 4 ago. 2023
Dear Hariett,We are deeply sorry for any confusion involving the reservations, it is never our intention to do anything but ensure our guests receive access to their accommodations as quickly and conveniently as possible. It is our earnest hope that you would be willing to consider another stay so we have the opportunity to mend any errors and show you the lovely, clean, and comfortable time you deserve.

4/10 Malo

aurelio, Groveland

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel needs a major upgrade, rooms were dirty and the blankets looked like they never been washed
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 25 jul. 2023
Dear Aurelio,We value your perspective and regret that your room was a disappointment in several respects. What you have shared regarding cleanliness is unacceptable, and we will speak with housekeeping right away to ensure their performance improves. Thank you for your time, and we wish you much happier travels ahead.

6/10 Aceptable

Mitti

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Lisa

Se hospedó 2 noches en julio de 2023

2/10 Terrible

Lisa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My son was stranded out of state due to car issues. I booked this for him and reviews looked good. Hotel is old and in poor condition. Daily breakfast is a waffle maker. I rebooked for a longer stay so my son had a place until we could get him back on the road since there are not many options. I called and confirmed with the hotel and the next day they kicked him out of his room saying he didn't have a reservation.
Respuesta de General Manager, el 24 jul. 2023
Dear Lisa,Thank you for sharing feedback about your experience with our hotel. We're sorry your son had a disappointing stay with us. While not a typical occurrence for our guests, we are sorry for the miscommunication about his reservation. Should you or your son wish to discuss this issue with us further, please reach out to us offline so we may assist you. Kind regards.

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place great parking it’s awesome.
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 20 jul. 2023
Dear Brian,Thanks so much for choosing Baymont by Wyndham Thomasville to host your travels, and overall, we hope you had a terrific getaway. We are grateful to have earned a perfect rating for your recent visit. Come back anytime!

8/10 Bueno

NANCY, CRYSTAL RIVER

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Mary

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
It wasn't bad but it wasn't a wow factor. It was a decent place for the pay. We were just there to sleep as we were really busy. They staff though was amazing.
Se hospedó 5 noches en junio de 2023
Respuesta de General Manager, el 28 jun. 2023
Dear Mary,Thank you for taking the time to share your input with us. It is lovely to hear that you enjoyed your overall visit and appreciated our reasonable rates and helpful staff members. It was a pleasure serving you, and we hope to see you again in the future.

6/10 Aceptable

Marquis

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Cleanliness
Most concerned about cleanliness.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 27 jun. 2023
Dear Marquis,We understand just how important it is to relax in some clean accommodations. To hear that this was a concern for you is troubling. Rest assured that we will discuss your comments with our housekeeping team to ensure that our facilities are in tip-top shape. We know that we can do better and welcome another chance to prove this.

10/10 Excelente

Sarah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
All I needed for a short 1-night stay for work. Comfortable bed and hot shower. I didn't catch their name, but the person working the front desk at 9pm on 6/13 was lovely. :)
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 17 jun. 2023
Dear Sarah, We are so glad you had the chance to visit us! It was a pleasure to have provided you with a comfortable and friendly place to stay during your time in Thomasville. You can be sure we'll share your compliments with the team member you mentioned! Thank you for your review, and we hope to welcome you back again soon.

8/10 Bueno

Jerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly and accommodating. Rooms clean and comfortable. Was disappointed in the breakfast...only sweet cereal, waffles and bagels...not good for a diabetic. No decaf coffee.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 12 jun. 2023
Dear Jerry,We're glad our comfortable accommodations were up to your standards, and we trust you slept well. However, we apologize for any inconvenience caused by our breakfast offerings; thank you for your feedback. We hope you had a wonderful trip, and it would be a privilege to welcome you back.

10/10 Excelente

David R

Great place for the money. Only complaint is loud guests next to me at 4 AM!
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 2 jun. 2023
Dear David,It was an honor to have you as our guests at Baymont by Wyndham Thomasville, and we are thrilled to know you appreciated our great value. For future visits, please know that our team is always ready to provide assistance and address any concerns that may arise, such as your concern with the people next door. We look forward to welcoming you back again soon.

8/10 Bueno

Cornelius

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Robin

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
The desk clerk and morning staff were very friendly. The room itself was timeworn and in need of a complete update.
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 25 may. 2023
Dear Robin,It was an honor to have you as our guest at Baymont by Wyndham Thomasville, and we appreciate you sharing your review. While we are thrilled you enjoyed our friendly staff, we are sorry our accommodations didn't quite meet your expectations. Your comments will be shared internally as we are always working to improve. Should your travels bring you back to the area, we look forward to welcoming you back again.

2/10 Terrible

Larry

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
the place felt grubby and had a bad odor in the room so i made up an excuse to leave to save having an issue please would you refund me my booking ?
Se hospedó 2 noches en mayo de 2023
Respuesta de General Manager, el 25 may. 2023
Dear Larry,We always appreciate guest feedback, and we're sorry to hear about any unpleasant odors. We'll be sure to have our housekeeping team look into your comments further. For all billing inquiries, please reach out to the third-party site you booked with, as they will be the best ones to assist you. We hope you'll join us again soon.

4/10 Malo

KATHY

Viaje familiar
Le gustó: Servicio y personal
Had to stay here no hotels in Tallahassee
This was a very very old hotel where they attempted to make some Modern modifications. Just not enough modifications were made for comfort and cleanliness. But if you don't have any other place to stay and you can't find a place in Tallahassee where you want it to be then consider Baymont in Thomasville Georgia.
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 21 may. 2023
Dear Kathy,Thank you for sharing your feedback about your recent stay with us. We apologize if our hotel did not meet your expectations. Your comments are valuable to us, and we will take them into consideration as we continue to make improvements to enhance the guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future under better circumstances.

6/10 Aceptable

James

No le gustó: Condiciones de la propiedad
Okay
There was only 1 towel in the room. Refrigerator did not work. No ice bucket. Tub was nice and deep, but was missing the handrail.
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 17 may. 2023
Dear James,Thank you for choosing our property. We hope you had a restful night's sleep; however, we sincerely apologize for the concerns in your room. Our team will use your feedback to address these issues. Please also know that our front desk staff is happy to assist with resolving any problems that may arise during your stay. We appreciate your review and hope to serve you again.