Dear GERMAN AGUSTIN,Thank you very much for your positive rating regarding your recent stay at ANA InterContinental Tokyo. We hope to see you again soon.Warm Regards,ANA InterContinental Tokyo

?? 様この度はANAインターコンチネンタルホテル東京をご利用いただき誠にありがとうございます。 この度のご滞在において、クラブインターコンチネンタルラウンジにておくつろぎいただけたこと、大変嬉しく存じます。しかしながら、スタッフサービスレベルについてはご不便をおかけし申し訳ございませんでした。お客様に安心してご利用いただけるよう、スタッフへの教育や改善点について改めて検討し、より円滑なサービスの提供に努めてまいります。貴重なお時間を賜りご意見いただきました事、深く御礼申し上げますとともに、次回のご利用を心よりお待ち申し上げております。ANAインターコンチネンタルホテル東京

Dear Maha,Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you found our room, service level, and amenities excellent.We look forward to welcoming you back for another outstanding experience in the future.Warm regards,ANA InterContinental Tokyo

Dear Xuedong,Thank you for taking the time to share your recent stay with us. We sincerely apologize for the experience you had during check-in and the inconvenience caused by the lack of WiFi connectivity in your room. Rest assured, we will investigate these issues thoroughly with our team to ensure that such incidents do not reoccur. Your feedback is invaluable to us as we continually strive to improve our services.Thank you for choosing our hotel, and we eagerly look forward to serving you in the near future.Warm regards,ANA InterContinental Tokyo

Dear Paola,Thank you very much for the positive rating shared through this review website and we look forward to welcoming you soon again.Warm Regards,ANA InterContinental Tokyo

Kayo 様この度はANAインターコンチネンタルホテル東京をご利用いただき誠にありがとうございます。 「とても素晴らしいホテル」とのお言葉は嬉しい限りでございます。これからも温かいお言葉をいただけますよう、より一層のサービス向上を目指してまいりますので、今後ともANAインターコンチネンタルホテル東京をご愛顧賜りますようお願い申し上げます。またのご利用をお待ち申し上げております。ANAインターコンチネンタルホテル東京

Dear MatveyWe would like to thank you for your feedback following your experience at ANA InterContinental Tokyo. We regret to learn that your experience with us was not as inspiring as we would have hoped. It is important to us that all our guests have a comfortable and enjoyable stay with us. Please rest assured that we have taken your feedback regarding the concierge service related issues and we are committed to rectifying the negative points you have raised. We do continue to work hard and improve to ensure that our service interaction will always create memorable experiences for our guests.We do hope to have the opportunity to welcome you back on another occasion so we would like to offer you the real ANA InterContinental Tokyo experience.Sincerely yours,ANA InterContinental Tokyo

Dear Banu,Thank you very much for your wonderful feedback about your recent stay with us. We are thrilled to hear about your positive experience and are delighted to inspire such incredible moments for our guests.We look forward to welcoming you back to our hotel in the future.Warm Regards,ANA InterContinental Tokyo

Dear Jae,Thank you for dedicating your time to share your feedback. We are delighted to learn that the service we provided successfully met your requirements.We look forward to the opportunity to welcome you back soon.Warm Regards,ANA InterContinental Tokyo

Dear JH,Thank you very much for your positive rating regarding your recent stay at ANA InterContinental Tokyo. We hope to see you again soon.Warm Regards,ANA InterContinental Tokyo

Dear Zane,Thank you for sharing your positive feedback with us. We are thrilled to hear that you enjoyed our convenient location, comfortable rooms, and our buffet breakfast experience.We look forward to welcoming you back for another restful stay in the future.Warm Regards,ANA InterContinental Tokyo

Dear Harun,Thank you for your feedback. We are pleased to hear that you enjoyed your room on the 29th floor.We also would like to inform you that we are currently undergoing renovations and have already unveiled hundreds of refurbished rooms. We hope you will have the opportunity to stay with us again, as this will undoubtedly enhance your experience.We hope to welcome you back for another enjoyable stay in the future.Warm Regards,ANA InterContinental Tokyo

Dear Harun,Thank you for sharing your experience with us. We are delighted to hear that you found our hotel's location convenient for getting around, with the metro entrance nearby.We apologize for any inconvenience caused during your stay. However, we are glad to hear that our team members were able to assist you efficiently.We look forward to welcoming you back and providing you with a seamless and enjoyable experience.Warm regards,ANA InterContinental Tokyo

Dear Faraz,Thank you very much for leaving your feedback on this review site! We have taken note of your rating and we are wondering what has been missing in your previous experience. Please don't hesitate to let us know if there is anything further that we can do to make your future stays more enjoyable.Warm regards,ANA InterContinental Tokyo

Dear Annie,Thank you very much for your positive feedback! We are pleased to read that you enjoyed your stay with us. Your feedback is a source of inspiration, driving us to continue delivering incredible service to all our valued guests.We look forward to welcoming you again in the future.Warm regards,ANA InterContinental Tokyo

Dear Martha,We are delighted that you enjoyed every aspect of our stay at ANA InterContinental Tokyo. We put guest's experience and satisfaction as our priority, and it is definitely a boost for us every time we read positive reviews! It would be a pleasure to welcome you back during your next trip to Tokyo!Warm Regards,ANA InterContinental Tokyo

Dear Sandra,Thank you very much for your very positive rating. We look forward to welcoming you soon again to ANA InterContinental Tokyo for another memorable stay.Warm Regards,ANA InterContinental Tokyo

Dear Luz,Thank you very much for your positive review! We are delighted that you enjoyed so much your stay with us and It is a pleasure to read that you liked our breakfast. We look forwarding welcoming you soon again!Warm Regards,ANA InterContinental Tokyo

Dear Irwan,Thank you very much for posting a review on this channel! Positive feedback like yours motivates us to keep improving the quality of our services! We look forward to having the pleasure of welcoming you again to ANA InterContinental Tokyo.Warm Regards,ANA InterContinental Tokyo

Dear Jenny,Thank you very much for your positive rating regarding your recent stay at ANA InterContinental Tokyo. We hope to see you again soon.Warm Regards,ANA InterContinental Tokyo

Dear Lisa,Thank you very much for posting a review on this channel! We are very pleased to read that we were able to accommodate your needs.We look forward to having the pleasure of welcoming you again to our hotel.Warm Regards,ANA InterContinental Tokyo

Dear Joshua,Thank you for your stay and for sharing your valuable feedback with us. We are delighted to hear that you found the room very comfortable for your long stay. Rest assured, we have kept records of your bed preferences.At the same time, your praise for the club lounge staff, as well as our entire team, is truly appreciated. We are delighted to have played a part in creating an experience that inspired incredible joy during your visit.Your feedback is invaluable to us, and we will continue striving for further improvement in our services. We look forward to welcoming you back on another occasion.Warm Regards,ANA InterContinental Tokyo

Dear Joshua,Thank you very much for posting a review on this channel. We are delighted to read that we were able to accommodate your needs.Your encouraging feedback serves as a beacon, inspiring incredible dedication as we work towards making every guest experience truly exceptional.Warm Regards,ANA InterContinental Tokyo

Dear Janos,Thank you very much for your positive rating! It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you back to ANA InterContinental Tokyo on your next trip.Warm Regards,ANA InterContinental Tokyo

Dear Mrs Robyn,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you found our hotel and spacious room elegant and lovely.We sincerely apologize for any inconvenience regarding the availability of our restaurants. During this time, our restaurants tends to be particularly busy, and it is possible for them to be fully booked. We have taken note of your remarks and would be happy to assist you with your restaurants in advance, during your next stays.We hope to have the chance to welcome you back in the future and provide you with a more seamless and enjoyable dining experience.Warm Regards,ANA InterContinental Tokyo

Dear Mark,Thank you very much for leaving your feedback on this review site! We have taken note of your rating and we are wondering what has been missing in your previous experience. Please don't hesitate to let us know if there is anything further that we can do to make your future stays more enjoyable.Warm regards,ANA InterContinental Tokyo

Dear Lee,Thank you for taking the time to share your experience with us. We are delighted to have played a part in creating an experience that inspired incredible joy during your visit.We look forward to the opportunity to welcome you back again very soon.Warm regards,ANA InterContinental Tokyo

YASUHIRO 様この度はANAインターコンチネンタルホテル東京をご利用いただき誠にありがとうございます。 当ホテルでのご滞在をごゆっくりとお寛ぎいただけましたご様子を拝読し、大変嬉しく存じます。これからもご満足頂けるホテルを目指してまいりますので、今後ともANAインターコンチネンタル東京をご愛顧賜りますようお願い申し上げます。ANAインターコンチネンタルホテル東京

Dear Gerald,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our location convenient and that there are many attractions nearby. We very much look forward to welcoming you back in the very near future.Warm regards,ANA InterContinental Tokyo

Dear Gerald,Thank you very much for posting a review on this channel!It is great to know that you found the hotel location to be convenient.Warm Regards,ANA InterContinental Tokyo

Dear nancy,Thank you for taking the time to share your feedback with us.We are pleased to hear that you enjoyed our beautiful lobby and had a pleasant experience at our breakfast buffet. At the same time, it saddens us to learn that your room didn't fully meet your expectations during your stay. We genuinely apologize for any inconvenience you may have experienced.We would like to take this opportunity to inform you that we are currently undergoing renovations and have already unveiled some of our refurbished rooms. We sincerely hope to welcome you back for an enhanced experience.Warm regards,ANA InterContinental Tokyo

Dear cristina,Thank you for posting a feedback following your recent stay at ANA InterContinental Tokyo! Our hotel has indeed a very convenient location, which makes it perfect to enjoy Tokyo. Warm Regards,ANA InterContinental Tokyo

Dear Ebe, Thank you very much for your positive rating regarding your recent stay at ANA InterContinental Tokyo. We hope to see you again soon.Warm Regards,ANA InterContinental Tokyo

Dear Federico,Thank you very much for the very positive rating shared through this review website.We look forward to welcoming you soon again to ANA InterContinental Tokyo for another pleasant staying experience.Warm Regards,ANA InterContinental Tokyo

Dear Craig,Thank you very much for your positive review! We are delighted that you enjoyed so much your stay with us and It is a pleasure to read that you liked our breakfast. We look forwarding welcoming you soon again!Warm Regards,ANA InterContinental Tokyo

Hiroyuki 様この度はANA インターコンチネンタル東京へお越しいただき、誠にありがとうございます。また、レビューをご投稿いただきましたこと、重ねて御礼申し上げます。しかしながら、この度のご評価を拝見し、今後のご体験をより良いものにする為に、何かお気づきの点がございましたら、ご意見を是非お聞かせいただければ幸甚でございます。貴重なお時間を賜りご評価いただきました事、深く御礼申し上げますとともに、またのお越しをお待ち申し上げております。ANAインターコンチネンタルホテル東京

Dear LAURA,Thank you for sharing your feedback with us. We are delighted to hear that you had a great stay overall.As you correctly noted, bathtubs are unavailable in our club level rooms, which feature only rain shower booths. Consequently, we arranged for you to stay in a newly renovated room. However, please be aware that our Suite rooms do come equipped with bathtubs. We sincerely appreciate your understanding and eagerly look forward to the chance to welcome you back for a truly seamless experience.Warm regards,ANA InterContinental Tokyo

Daer Jesse,Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize for the disappointing experience you encountered during your visit.The ongoing renovations at our hotel have impacted room availability and our ability to fulfill certain requests, such as late check-out. We sincerely apologize for any inconvenience this may have caused you.Additionally, we appreciate your understanding regarding the breakfast buffet restaurant's seating arrangements, which may require adjustments due to lunchtime reservations starting at 11:00. Rest assured, we are committed to informing you of alternative plans to ensure your dining experience remains smooth.Your feedback is invaluable to us, and we thank you for your understanding. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,ANA InterContinental Tokyo

Dear Hyun oh,Thank you very much for the positive rating shared through this review website and we look forward to welcoming you soon again.Warm Regards,ANA InterContinental Tokyo

Dear Randy,Thank you very much for taking the time to provide us a positive rating on your stay. This is very much appreciated. Warm Regards,ANA InterContinental Tokyo

Dear KWANG SHIK,Thank you very much for leaving your feedback on this review site! We have taken note of your rating and we are wondering what has been missing in your previous experience. Please don't hesitate to let us know if there is anything further that we can do to make your future stays more enjoyable.Warm regards,ANA InterContinental Tokyo