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Opiniones de Willowdale Hotel Toronto North York

3 out of 5
Willowdale Hotel Toronto North York
170 Willowdale Avenue, Toronto, ON

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 192 de 415 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 131 de 415 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 415 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 415 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 415 opiniones" "

8.4/10

Limpieza

9.0/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Oscar Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel
Se hospedó 1 noche en abril de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for the fantastic 5-star review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon

10/10 Excelente

Oscar Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel
Se hospedó 1 noche en abril de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for the positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon

8/10 Bueno

Isabel

Le gustó: Servicio y personal
No le gustó: Limpieza

10/10 Excelente

Pedro

Se hospedó 2 noches en septiembre de 2022
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

8/10 Bueno

jorge, monterrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
MUY BUNEA OPCION PARA CUALQUIER EMERGENCIA QUE SE PRESENTA DONDE NO TIENES NADA RESERVADO. BUEN HOTEL TIENE TODO LO NECESARIO Y SALES DEL APURO.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect for a larger family or shared accommodations. Safe neighborhood
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Chris

Viaje familiar
So quiet
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Jennifer

Viaje familiar
No le gustó: Limpieza
We had two rooms, one of which was so dirty upon check in that my MIL had to clean it herself since the cleaning crew had already left for the day. We were promised a proper cleaning for our second night but that didn't happen, nor did the promised compensation for the inconvenience.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A very nice looking place, enjoyed our time there
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only thing I didn't like was the parking. Wish there was more.
Se hospedó 1 noche en abril de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for sharing your feedback with us. We appreciate your input regarding the parking situation, and we're sorry to hear that it didn't meet your expectations. We'll definitely take your comments into consideration as we continue to improve our services and facilities. Should you choose to stay with us again in the future, please don't hesitate to reach out to our team for any assistance with parking arrangements. We hope to have the opportunity to host you again soon and provide an even more enjoyable experience

10/10 Excelente

Hyacinth

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Alice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the quiet. Bed was very comfortable. As a senior citizen and female, I recommend a mirror in the bedroom, a handhold or two in the bathroom and a large comfortable cushion on the sofa. The cushion is to permit sitting sideways to face the TV
Se hospedó 2 noches en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your valuable feedback. We're delighted you enjoyed the peaceful environment and comfortable bed. Your suggestions for a mirror in the bedroom or bathroom are duly noted and will be taken into consideration for enhancing our accommodations. We look forward to welcoming you back soon!

8/10 Bueno

Chloe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was incredibly nice and very helpful. Location is very nice, lots of restaurants and such nearby. Everything is relatively clean, maybe could use a deep cleaning in some of the nooks & crannies in the living room area. My sister slept on the couch bed and said that the walls were paper thin, so she was kept up pretty late. Otherwise a very good experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for sharing your experience with us. We're thrilled to hear that you found our staff incredibly nice and helpful, and that you enjoyed the convenient location surrounded by plenty of dining options. Your feedback regarding the cleanliness and noise level in the living room area is duly noted. We apologize for any inconvenience caused and will ensure that our team pays extra attention to those areas for a thorough deep cleaning. We'll also look into ways to mitigate noise disturbances to ensure a restful stay for all our guests.

10/10 Excelente

Kerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for the positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 Excelente

Maryam

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Evry things was good but there isnt breackfast on my reserve😔
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall enjoyable experience during your stay. We don't have a breakfast option at the moment, but it will surely be available in the future. Moreover, there are a couple of options nearby within walking distance from our hotel.

6/10 Aceptable

Cedrik

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.

8/10 Bueno

Duncan

Le gustó: Limpieza y servicio y personal
Clean central location at a fair price
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your positive review! We're thrilled to hear that you found our hotel clean, centrally located, and offering fair prices. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad to hear that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
We're thrilled to receive your 5-star review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!

4/10 Malo

Jason

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Rented a suite with the sofa bed and king size bed. The sofa bed was badly stained. Couldn't sleep on it. The hotel was very good about it & gave a full refund.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for sharing your experience with us. We're deeply sorry to hear about the issue you encountered with the sofa bed in your suite. Your comfort is of utmost importance to us, and we apologize for any inconvenience caused.We're glad to hear that our team was able to assist you promptly and provide a full refund. Please know that we take your feedback seriously and will address the issue to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 Bueno

Erik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.

10/10 Excelente

George, VAL CARON

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
AWESOME place... could use a bigger parking lot, but I'm geetting very picking at that... OVERALL GREAT EXPERIENCE! Highly recommend and would definitely go again!
Se hospedó 4 noches en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for your awesome review! We're thrilled to hear that you had a great experience during your stay with us. Your feedback regarding the parking lot is noted, and we appreciate your understanding.We're glad to know that you would highly recommend us and that you'd definitely return. It means a lot to us that you enjoyed your time with us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every thing was good
Se hospedó 1 noche en marzo de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

8/10 Bueno

Tiffany

Se hospedó 1 noche en febrero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.

10/10 Excelente

Breanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

10/10 Excelente

Esther

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really loved the bed it was the most comfortable mattress ever!!
Se hospedó 1 noche en febrero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
We're thrilled to receive your 5-star review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!

10/10 Excelente

James

Se hospedó 1 noche en febrero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
We're thrilled to receive your positive review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!

6/10 Aceptable

Robert

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Tv not working properly, room half done (bed in same condition when you got back in the evening as when we left in the morning. Chairs in the leaving room in poor condition.
Se hospedó 2 noches en febrero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we fell short of your expectations in this regard. We will address these issues with our team to ensure that necessary improvements are made to prevent similar occurrences in the future

2/10 Terrible

Bryan, Dollard Des Ormeaux

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Certainly NOT what I thought I had booked. Place is very primative (no elevator), dirty (lobby with dirt and dead leaves all over, room dirty, toilet plugged), tiny TV. Will not ever stay here again; do NOT recommend.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
We sincerely apologize for the disappointing experience you had during your stay with us. Your feedback is incredibly valuable to us, and we're truly sorry to hear that we fell short of your expectations.Please know that we take cleanliness and guest satisfaction very seriously, and we are investigating the issues you mentioned with our team to ensure they are addressed promptly and thoroughly.We understand your concerns and regret any inconvenience caused. We hope you'll consider giving us another chance to provide you with the exceptional experience that we strive to deliver to all our guests.If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.

6/10 Aceptable

Claire

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios
I was disappointed with the property and room given the price point. Carpet did not look like it was vacuumed, furniture was dated, no elevator with a heavier suitcase (although the gentleman did offer to carry it up the stairs for me). I would not stay here again at the price I paid.
Se hospedó 1 noche en enero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We sincerely apologize for any disappointment you experienced regarding the cleanliness of the carpet, the dated furniture, and the lack of an elevator.Please know that we take your comments seriously, and we will address them with our team to ensure improvements are made. We appreciate your recognition of the gentleman's offer to assist with your suitcase. We hope to have the opportunity to regain your trust and welcome you back in the future

10/10 Excelente

Deb

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic staff. Very pleasant and helpful. Good location. Minutes to the 401. Great Italian restaurant, Paesano's, just down the street. Beautiful, clean suite. Really enjoyed my stay.
Se hospedó 3 noches en enero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's great to know that you found our staff pleasant and helpful, and that you enjoyed our convenient location near the 401. We're also glad to hear that you appreciated the nearby Italian restaurant and found our suite beautiful and clean.Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

8/10 Bueno

Philip

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel has very nice beds so we both awoke well rested.
Se hospedó 1 noche en enero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your positive feedback! We're delighted to hear that you both enjoyed a restful night's sleep on our comfortable beds. Ensuring our guests' comfort is our top priority, and we're thrilled that we were able to provide you with a relaxing stay.

10/10 Excelente

ChooHui(Julia)

Se hospedó 1 noche en enero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

8/10 Bueno

ZHILIN

Viaje en pareja
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

MOHINDER

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
need attention to cleanliness
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for sharing your feedback with us. We sincerely apologize for any cleanliness issues you experienced during your stay. Please know that maintaining a clean and comfortable environment for our guests is of utmost importance to us.Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure that appropriate measures are taken to uphold our standards of cleanliness. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

8/10 Bueno

Gerard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The recepionist was friendy and helpful. Parking is tight and on the street or half on the sidewalk. No breakfast at the hotel. TV was poor / poor reception and limited channels. Lots of space in the room for one person if staying longer than 2 nights. Clean overall and its a smaller hotel than I thought from their website.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Jad

Se hospedó 1 noche en enero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your feedback. We apologize for falling short of your expectations during your stay. Could you please reach out to us and elaborate on your issue so can assist you better.

10/10 Excelente

Mervin

Se hospedó 1 noche en enero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

10/10 Excelente

Mervin

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

10/10 Excelente

Sasi Kumar

Viaje en grupo, Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Superb
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

8/10 Bueno

Donald, Toronto

Viaje en pareja
Okay
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Morgan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

2/10 Terrible

HYUNGUN

Se hospedó 1 noche en noviembre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your feedback. We apologize for falling short of your expectations during your stay. Could you please reach out to us and elaborate on your experience so that we can assist you better

10/10 Excelente

Leah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unique, lovely building on a quiet street, within waking distance to shops and restaurants and an easy drive to North York General and other services. Highly recommended!
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our unique and lovely building, as well as our convenient location near shops, restaurants, and essential services. Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

8/10 Bueno

Steven

Le gustó: Servicio y personal y condiciones de la propiedad
Unfortunately the heating did not work properly in the room so we were cold. The staff from the front desk tried their best to repair the heating and gave us another eiderdown and an electric heater for the room
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the heating in your room. We appreciate your understanding as our team worked to address the issue promptly by providing you with an electric heater. Please know that we take your feedback seriously and will use it to make necessary improvements to prevent such issues from occurring in the future.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

10/10 Excelente

Kevin

Se hospedó 1 noche en noviembre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

10/10 Excelente

Davis

Viaje en pareja
Le gustó: Servicios
Great staff … rooms are awesome not wat I expected 16 min walk to Shepard subway timmies near by totally recommend this place
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our staff and that you enjoyed our awesome rooms. We're glad to hear that our location near the Shepard subway and Tim Hortons met your needs perfectly.

8/10 Bueno

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to park and very clean room
Se hospedó 3 noches en octubre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you for your positive feedback! We're delighted to hear that you found our parking easy and our rooms very clean. Ensuring a hassle-free experience and maintaining cleanliness are top priorities for us, and we're thrilled that we met your expectations.

10/10 Excelente

Denis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de The Willowdale Hotel, el 11 abr. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

10/10 Excelente

Andreas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
eine sehr tolle und günstige Übernachtung, wenn man in Toronto ist. Wir waren eine Woche da. Zu Fuß 10 Minuten zur U-Bahn und mit der U-Bahn ist man in 30 Minuten in Downtown. Großzügiges Zimmer Tee Kaffee alles vorhanden. Sehr sehr freundliches Personal. Wir haben uns dort sehr wohl gefühlt und kommen bestimmt wieder
Se hospedó 7 noches en octubre de 2023