Lobby
Ver disponibilidad

Opiniones de Hilton Garden Inn Silverstone

3.5 out of 5
Hilton Garden Inn Silverstone
Silverstone Circuit, Towcester, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 194 de 326 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 78 de 326 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 326 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 326 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 326 opiniones" "

9.4/10

Limpieza

8.8/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Helen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a fabulous hotel, great location with some rooms having views of the track. The hotel bar is nice with a good selection of drinks. Restaurant has a great menu and the food is lovely!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Brad

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The Hilton Garden Inn - Silverstone: A very nice and spacious hotel lobby. Staff were very helpful, attentive and proffessional. I had a very pleasant stay. The rooms boast a modern sleek style, with huge flat screen TV! The bar and restaurant area overlooking the track is pretty special. The only downer was the carpark area was still being developed and quite a dusty walk to and from the car. Apart from that, a very nice Hotel, I would definitely stay there again when visiting Silverstone.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

BRIAN DAVID

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Best ever Hilton I have ever stayed in the room was spacious and fantastic view over the greatest F1 track in the world!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Jennifer

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Emily - Reception Supervisor , el 29 abr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Excelente

Brian

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Emily - Reception Supervisor , el 29 abr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location for the track and great service.
Se hospedó 4 noches en abril de 2024
Respuesta de Emily - Reception Supervisor , el 29 abr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location
Se hospedó 1 noche en abril de 2024
Respuesta de Emily - Reception Supervisor , el 29 abr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

8/10 Bueno

Chris

Se hospedó 2 noches en abril de 2024

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff and brilliant service. Room was amazing
Se hospedó 1 noche en abril de 2024
Respuesta de Emily - Reception Supervisor , el 29 abr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Excelente

Natasha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing balcony view of the track! Great restaurant and staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Freddie

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Birthday treat for my wife excellent location as I had booked the Silverstone museum had a fantastic stay will no doubt be back in the future
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily - Reception Supervisor , el 27 mar. 2024
We are so glad you enjoyed your stay and thank you for the amazing feedback! We can't wait to welcome you back again in the future

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I mean, a hotel at a race track....how much better can it get?
Se hospedó 2 noches en febrero de 2024
Respuesta de Emily, el 24 feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay and we hope you chose to stay with us again in the future.

10/10 Excelente

Andrew

Se hospedó 1 noche en febrero de 2024
Respuesta de Emily, el 24 feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay.

10/10 Excelente

Lizzie

Se hospedó 2 noches en febrero de 2024
Respuesta de Emily, el 24 feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay.

6/10 Aceptable

amy

Se hospedó 1 noche en febrero de 2024
Respuesta de Emily - Reception Supervisor , el 27 mar. 2024
Thank you for taking the time to leave your feedback. We do hope you give us the opportunity in the future to turn your 6 into a 10!

6/10 Aceptable

Darren

Se hospedó 1 noche en febrero de 2024
Respuesta de Emily - Reception Supervisor , el 27 mar. 2024
Thank you for taking the time to leave your feedback. We do hope you give us the opportunity in the future to turn your 6 into a 10!

8/10 Bueno

ellie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable, clean and very friendly staff, the restaurant was nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Emily, el 24 feb. 2024
Thank you for sharing your feedback! We are so glad you enjoyed your stay and I will pass on the positive feedback to the team.

10/10 Excelente

jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de HGI Reception Team, el 15 feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Excelente

lauren

Se hospedó 1 noche en febrero de 2024
Respuesta de HGI Reception Team, el 15 feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Excelente

A

Se hospedó 1 noche en febrero de 2024
Respuesta de HGI Reception Team, el 15 feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

4/10 Malo

Gordon

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
When I booked this property, I messaged advising that we were celebrating a special occasion. Despite the hotel not being busy, we were given a room next to the gym, with a view of the main car park. There was no personal touch, something as simple as a card with ‘enjoy your stay’. The room itself was noisy, we could hear music at 11pm and at 6am, there was a light in the room, on the air con system which remained on all night, needless s to say we didn’t sleep well. The hotel itself was poorly signposted and the gates we’d entered the night before were closed, which led to us driving around aimlessly trying to find the exit. Upon check out staff didn’t even bother asking us how our stay was. I’ve stayed in many hotels and not one hotel has not asked how my stay was. I’ve previously stayed in the Hilton, Deansgate, Manchester and the staff couldn’t have been more helpful if they tried. Went away feeling disappointed for what should have been a special occasion.
Se hospedó 1 noche en febrero de 2024
Respuesta de Emily - Reception Supervisor , el 3 feb. 2024
Thank you for taking the time to leave your feedback and I do apologise that we fell short of your expectations. If you encounter a problem during your stay we encourage all guests to let us know, this way we are given the opportunity to rectify this for you. Unfortunatley, we do not offer packages complimentary but we do offer celebration/birthday/anniversary packages that can be purchased in advance in order to make your stay extra special. All of your feedback is taken very seriously and has been passed on to the relevent departments.

6/10 Aceptable

Mark

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Great location. Slow service
Unmade car parking. Very very slow service in bar and restaurant. Unable to get a coffee in the morning before 8 as Starbucks not open and restaurant would only let you have a £15 breakfast. Great location for track. Nice rooms. Poorly signposted.
Se hospedó 1 noche en enero de 2024
Respuesta de Emily - Reception Supervisor , el 3 feb. 2024
We thank you for taking the time to leave your review. We have taken on your feedback which has been passed on to the relevent departments. We do hope you give us the opportunity to restore your faith in us and choose to stay with us again.

10/10 Excelente

Christine

Se hospedó 1 noche en enero de 2024
Respuesta de Emily - Reception Supervisor , el 3 feb. 2024
Thnak you for taking the time to leave your feedback. I am so glad you enjoyed your stay and we hope to wish you back again in the future!

8/10 Bueno

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Emily - Reception Supervisor , el 3 feb. 2024
Thnak you for taking the time to leave your feedback. We are glad you enjoyed your stay and hope you chose to come and stay again.

10/10 Excelente

Claire

Se hospedó 1 noche en enero de 2024
Respuesta de Emily - Reception Supervisor , el 3 feb. 2024
Thank you for taking the time to leave your feedback. We are so glad you enjoyed your stay and hope to welcome you back again in the future.

10/10 Excelente

Chris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good room, gym and food!
Very clean and comfortable. Gym was in good condition as well. Good food at the restaurant!
Se hospedó 1 noche en enero de 2024
Respuesta de Emily - Reception Supervisor , el 3 feb. 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your stay and hope to welcome you back again in the future.

8/10 Bueno

robert

Se hospedó 1 noche en enero de 2024
Respuesta de HGI Reception Team, el 15 feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Bueno

Adam

Se hospedó 1 noche en enero de 2024
Respuesta de HGI Reception Team, el 15 feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Excelente

barb

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de HGI Reception Team, el 15 feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Bueno

Bridget

Se hospedó 1 noche en diciembre de 2023
Respuesta de HGI Reception Team, el 15 feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

4/10 Malo

anthony

Viaje de negocios
No le gustó: Comodidad de las habitaciones
I would personally look for other hotels
Upon arrival I was given my room. The TV did not work. The engineers then tried to repair but had to move me to a different room. The second room the TV did not work. About 4 channels was working but the TV would then randomly turn it's self off. However that was not the worst. There was a immense buzzing noise throughout the room and when I asked reception they advised that they cannot turn it off as this was the only means of airflow into the room. I booked he room as part of a business trip and had a lot of work to do in preparation however the noise was horrendous and so loud that it was almost impossible to concentrate. I would not be staying at that hotel again anytime soon.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily - Reception Supervisor , el 24 dic. 2023
Good morning, I do apologise for not meeting your expectations. Unfortnaltey, there is an ongong issue with the TV's hotel wide which is being investigated. I do apologise for the inconveniece and the inpact it had on your stay. In regards to the buzzing sound that was in the room you are correct unfortunatley that is essential for air flow throghout the room and cannot be turned off. I am dissapointed to hear that nobody offered to move your room and for that I do apologise. Please be assured this has been brought up to the team to ensure this never happens to a guest again. We do hope you give us the opportunity to restore your faith in us. From everyone at HGI SIlverstone we wish you a Merry Christmas and a Happy New Year!

8/10 Bueno

Carolann

Se hospedó 1 noche en diciembre de 2023
Respuesta de HGI Reception Team, el 15 feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Bueno

Terence

Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily - Reception Supervisor , el 24 dic. 2023
Thank you so much for taking the time to leave feedback. I am glad to see that you enjoyed your time here at HGI Silverstone. We do hope to welcome you again!

2/10 Terrible

Alan

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Where do i start think cold Nordic concrete style rooms, albeit heated but bleak. The carpark is still a building site full of diggers and potholes and mud dont wear your best shoes or trousers they will be ruined quickly. The place is clearly not ready for customers yet i guess due to concern about profit opened early yet charging fulll rates. Sadly doesnt end there, a rush job in the rooms with wobbly lamp fittings poor tiling and mastick finish in the bathroom and only cold water from hand basin. In the bedroom we have a deeply uncomfortable hard mattress wobbly lamp fittings and whilst a decent size TV over Half the channels missing on the tv only had normal terrestial. Want me to carry on? Dont sleep on 5th(top) floor as when it rains the rattle on panelled tin roof above your head may keep you awake at night. Great Track view though which i guess we paid a premium for despite it clealry being closed for winter.
Se hospedó 1 noche en diciembre de 2023
Respuesta de HGI Reception Team, el 13 dic. 2023
Good morning,I sincerely apologise that we fell short of your expectations. Our car park is unfortunately still under construction, please be assured this is a top priority and is due to be rectified as soon as possible. I am sorry you didn't find the room to your liking, I have passed this onto the relevant departments and I apologise on their behalf. We hope you chose to stay with us again so we can show you our usually very high standards and service. Again please accept our most sincere apologies.

10/10 Excelente

Anthony

Se hospedó 1 noche en diciembre de 2023
Respuesta de HGI Reception Team, el 13 dic. 2023
Hello, Thank you so much for taking the time to leave feedback. We are so glad you enjoyed your stay here at Hilton Garden Inn and we can't wait to welcome you back soon! Kind Regards, HGI Reception Team

10/10 Excelente

JOANNA

Se hospedó 1 noche en diciembre de 2023
Respuesta de HGI Reception Team, el 13 dic. 2023
Good Afternoon, Thank you for taking the time to leave feedback with us. We are so glad you enjoyed your stay here at Hilton Garden Inn and we hope to welcome you back soon! Kind Regards, HGI Reception Team

8/10 Bueno

Michael

Se hospedó 1 noche en noviembre de 2023
Respuesta de HGI Reception Team, el 13 dic. 2023
Good Afternoon, Thank you for taking the time to leave feedback with us. We are so glad you enjoyed your stay here at Hilton Garden Inn and we hope to welcome you back soon! Kind Regards, HGI Reception Team

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent new hotel. Very helpful staff. Good on site restaurant but would recommend booking in advance as it gets busy. Great room overlooking the track. Car park not finished yet but plenty of acceptable parking.
Se hospedó 1 noche en noviembre de 2023
Respuesta de HGI Silverstone, el 1 dic. 2023
Thank you for the excellent review.We are glad your stay at our hotel was an excellent experience , we are looking forward to you being our guest again in the future.

8/10 Bueno

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great venue. Just wish room service didn’t finish at 8pm and could do with a little more diversity in the choice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de HGI Silverstone, el 28 nov. 2023
Thank you for your feedback about room service, we will bring this up at our next review .We are glad, that the rest of your stay with us was great.

10/10 Excelente

Emmy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is absolutely fantastic. The room was extremely clean, modern and comfortable with a safe, air con, shower, huge tv… everything you need! We went to the restaurant for both dinner and breakfast. The dinner was so delicious, I definitely recommend the steak. The view from the hotel is unbelievable. You’re directly over the Silverstone race track. We got a king room with balcony and I cannot recommend getting a room with a balcony enough! If you’re staying here you won’t be disappointed with the balcony view. Also, a huge thank you to Tanice for looking after us. Amazing staff and great stay. Definitely recommend :)
Se hospedó 1 noche en noviembre de 2023
Respuesta de HGI Silverstone, el 28 nov. 2023
We are glad you had a fantastic experience at our hotel, we hope you choose us again.

8/10 Bueno

Nigel

Se hospedó 2 noches en noviembre de 2023
Respuesta de Emily - Reception Supervisor , el 24 dic. 2023
Thank you so much for taking the time to leave feedback. I am glad to see that you enjoyed youtr time at HGI Silverstone. We do hope to welcome you again in the future.

4/10 Malo

Carolann

First room flooded and no one offered to dry my clothes just told no maintenance available come to reception and get a new key
Se hospedó 1 noche en noviembre de 2023
Respuesta de HGI Silverstone, el 20 nov. 2023
Good Evening, we are sorry that your experience with us was not the best, we hope we can make your next experience with us is a pleasant one.

2/10 Terrible

Martyn

Se hospedó 1 noche en noviembre de 2023
Respuesta de Louise, el 20 nov. 2023
Hello, We are sorry you felt this way about staying here at the Hilton Garden Inn. If you would like to explain more on why you felt like it was a 2/10 we appreciate any feedback. Kind Regards, HGI Reception Team

10/10 Excelente

Liam

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Consistently good service, comfortable rooms and a nice clear, airy feel
Se hospedó 2 noches en noviembre de 2023
Respuesta de HGI Silverstone, el 18 nov. 2023
Thank you for your lovely review.we hope to see you again soon

8/10 Bueno

Diane

Se hospedó 1 noche en noviembre de 2023
Respuesta de HGI Silverstone, el 18 nov. 2023
Thank you for the feedback on your stay at our hotel.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Stay
Our stay was very pleasant. Very clean, comfortable and cosy. Food very high standard and reasonable pricing. Perfect addition if visiting for a track experience or the museum. Would have liked a little more information in regards to what services the hotel did offer such as room service & other facilities. Overall would visit again and recommend.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Emily, el 14 nov. 2023
Thank you for taking the time to review your stay. I'm so glad you enjoyed the experience. I apologise that our reception team did not make you aware of the extra facilities we offer. This has been passed on to the department and we thank you for bringing this to our attention. We hope to welcome you back in the future!

10/10 Excelente

Matthew

Se hospedó 1 noche en noviembre de 2023
Respuesta de Emily, el 14 nov. 2023
Thank you for sharing your feedback, we are glad you enjoyed your stay. We hope to welcome you back in the future!

2/10 Terrible

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Better hotels in the area.
Not good value for money, toilet seat was loose, flexible shower head had more water coming out of the wall than the head itself. Check the room you have booked, I ended up in a disabled room and beware of the room charge plus taxes, what I paid was not what I expected.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Emily, el 13 nov. 2023
I apologise that we fell short of your expectations. I hope you give us the opportunity to restore your faith in us. I have passed on your feedback to the relevant departments and I thank you for taking the time to leave a review.

10/10 Excelente

John

Se hospedó 1 noche en noviembre de 2023
Respuesta de HGI Silverstone, el 13 nov. 2023
Hilton Garden Inn Silverstone team are glad you had a great experience with us, thank you for the positive review.