Vista desde la propiedad
Ver disponibilidad

Opiniones de Hotel Allen

3 out of 5
Hotel Allen
Eyre Street, North Ward, QLD

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 197 de 694 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 274 de 694 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 136 de 694 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 694 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 694 opiniones" "

7.0/10

Limpieza

8.0/10

Servicio y personal

6.6/10

Servicios

6.4/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Liangliang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

ROBYN

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I love Hotel Allen but feel it is desperately in need of money being spent on it ie new paint, refurbishment etc. When it rained the window leaked on to the single bed in my room so I'm happy there was nobody sleeping in that bed. But otherwise it was quiet, clean, excellent location, enjoyed swimming in the pool. If I had the money I'd buy it myself, sitting on a gold mine in the location etc
Se hospedó 5 noches en marzo de 2024

6/10 Aceptable

Mark, Cumbalum

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The place needs some money spent on it, as it looks very tired.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

kerry-anne

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Helen

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Falekaono

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Stinks& no kitchens
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

peter

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property needs total refurbish fancy coles putting this type of property out to the market
Se hospedó 4 noches en febrero de 2024

2/10 Terrible

Keith

No le gustó: Limpieza, servicios, condiciones de la propiedad
The property needs severe renovations absolutely disgusting room with plaster ofc the walls above skirting boards due to dampness coming through the wall from the bathroom. Mould on the bzthroom ceiling and mould on the bottom of the shower curtin. No internet available to guests, no sdvice given that the entry at nigth is in the street around the corner.... worst place I have ever stayed in... discusting room would not pass a health inspection, exhaust fan in bathroom not working but sign on mirror in bathroom requests that guests close bathroom door and use exhaust fan because the steam WILL set off the smoke detector... unbelievable.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Brendan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean rooms friendly staff
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Alek

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I was there for 5 nights. I found the staff to be quite friendly. Overall, I was happy with my stay. My only gripe is the cleanliness. There was hair all over the floor and toilet lid (I’m bald so I know it wasn’t mine!), and when I spoke to ‘housekeeping’ they directed me to the vacuum cleaner for me to clean it up. I just didn’t think I should have to do that considering I was the guest and I didn’t just pay for 1 night.
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Eric

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Peter

Le gustó: Servicio y personal
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Sheryl

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
It looks like something out of a movie in the 70's. Ceiling paint coming off. ripped carpet with staining. Pool unusable. Cant shut the fridge without a latch. Mould on the roof in the bedroom.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Shaun

Le gustó: Servicio y personal
No le gustó: Limpieza
The room was dirty, including the inside of the fridge. The carpet and overall cleanliness of the accommodation was poor. There was a full domestic situation directly outside my room on one afternoon, which I’m not sure was resolved or not. The food was great, as were the staff though.
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Shaya

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower was mouldy, bed wasn’t made properly, and my son in-law got questioned by a staff member about who he was and asked for his drivers licence for no reason. He was made feel very uncomfortable while staying there. I would definitely not recommend to anyone!!
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Ishor

Se hospedó 7 noches en octubre de 2023

10/10 Excelente

Anthony

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Mona

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very old outdated place
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Gill

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Great position
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Michelle

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pretty crap.
It was very dirty, disgusting, we had no blankets, no hot water, garbage bin had moulded and food scraps from previous people. No tv working we did let the lady's in office know. But they were getting someone to fix it, but they never did. 2 nights with the kids who had no tv, no hot water, no blankets we had heater on all night. The freezer was not cleaned had ice cream melted although it. The pool was out of working order. Or closed until further notice.... We would have rathered pay extra to get a room with tv, warm water.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Court - AVM, el 4 oct. 2023
Afternoon, Thankyou for taking the time in leaving your review. Management is looking into your concerns.

8/10 Bueno

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff very friendly room was clean enjoyed my stay
Se hospedó 3 noches en septiembre de 2023
Respuesta de Court - AVM, el 4 oct. 2023
Thankyou for taking the time in leaving your review we are glad you have enjoyed your stay!

4/10 Malo

Glen

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Definitely taken off the place to stay list. Need a face lift throughout the hole place
Se hospedó 1 noche en septiembre de 2023
Respuesta de Court - AVM, el 4 oct. 2023
Thankyou for your feedback, this has been passed to higher management.

6/10 Aceptable

Terrence

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Good value so close to The Strand but bed uncomfortable and room smelled stale and was in a generally poor state of repair. Restaurant food was good, however.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Court - AVM, el 4 oct. 2023
Thankyou for taking the time in leaving your review, we have passed your concerns onto higher management. We are glad you enjoyed the vicinity of the Strand and your meals.

2/10 Terrible

Yvette

Mattress was lumpy, air conditioning was very noisy, couldn’t open window as no screen or bars and opened onto an accessible rooftop. Carpets in hallways stained.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Court - AVM, el 4 oct. 2023
Afternoon, Thankyou for taking the time in leaving your review. All your concerns have been passed on to higher management. Appreciate your time!

6/10 Aceptable

scott

Le gustó: Limpieza y servicio y personal
Old school pub accomodation.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

david

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
HI guys book though! expedia when i got there i got charge by hotel Allen to stay there. The receptions. said the account had not been payed no i am trying to get my money back from the hotel. not happy jan
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Dean

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Staff are excellent Room needs a complete refurbishment
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Michael

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The smell of sweat and BO in the room was very bad. Overall very rundown. It’s a rough pub clientele so you get what you pay for.
Se hospedó 1 noche en junio de 2023

4/10 Malo

Rafael

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Hotel falling down in pieces. Dirty room, carpet on corridors to the rooms full of stains, paint on ceilings peeling, the shower in my room was still dirty from previous stay. Don’t recommend this hotel at all.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

xing

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Hugh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Surprisingly good
Surprisingly good for an overnighter, big barn of a place, well located.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, right behind the strand and on Gregory street.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Ivan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed for 3 nights. The accommodation was basic but clean. The beds were comfortable but the pillows were too soft. The shower was great. Unfortunately, although there was a toaster there were no plates or cutlery so that would have been a bit more convenient. We bought some from Woolies. We would certainly stay again. It was great value for money. The bistro was also excellent value for money - especially for 'seniors'.
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Janice

Se hospedó 2 noches en abril de 2023

8/10 Bueno

Jason

Le gustó: Servicio y personal
Se hospedó 5 noches en abril de 2023

4/10 Malo

Laura

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Gregory

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The place was so run down Room stank of stale smoke, non smoking . Door was literally peeling off and toilet hadn't been flushed when i arrived. Needs a massive re furbishment. Would stay in my swag before staying here again. Health inspectors. Could look at this one and do something.
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Deborah

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Should be reported to the health department. Room was disgusting-filthy and there was mould everywhere. Carpet was stained, tile’s cracked in the bathroom and even the bathroom door was damaged. Fridge leaked. Bars over the windows so in the event of a fire you would never get out. Pity because the rest of the facility was ok and the staff were great.
Se hospedó 2 noches en abril de 2023

6/10 Aceptable

Kannan

Viaje familiar
Le gustó: Servicio y personal
It’s not well maintained. During Easter holidays, our rooms were not cleaned, bed spread was not changed, bins were not emptied due to staff on Easter leave. But it’s a budget hotel near to strand. Other than staff on leave issues, it is okay as per the rent.
Se hospedó 5 noches en abril de 2023

2/10 Terrible

Shiralee

It’s not a 7.6/10 hotel.
The first room we was given smelt really bad and the shower was leaking and it sounded like it was on. The second room the windows were rotten and didn’t fit. I had a cockroach come out from under the skirting board and when it seen me it ran back. I had to use toilet paper to fill the hole that it came from. The bed was worn out and very uncomfortable and needed replacing. The shower room extractor fan didn’t work. The whole place was very neglected and needed a lot of TLC to bring it back to anything like normal. This hotel is down as a 7.6/10 and it’s definitely NOT. It’s run down and needs a lot of maintenance to get anywhere near a 7.6/10 rating.
Se hospedó 1 noche en marzo de 2023

4/10 Malo

Stevie

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Unfortunately the condition of the property was terrible. I'm all for cheap accommodation and know you get what you pay for but mould covering the roof and walls is more of a health risk and I'm not exaggerating.
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Leslie

Rooms rally need an upgrade.
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Barbara

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
close to beach and eating places also some shops
Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

Jayden

6/10 Aceptable

Edward

Le gustó: Limpieza
No le gustó: Servicio y personal
Reception hard to find and receptionist seemed like she wanted to be somewhere else. My room was not made up and three people finally sorted it by getting me a different room.

8/10 Bueno

Cameron

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Great staff making the most of a hotel that needs some maintenance. Great location, great bistro, enjoyed the pool and gardens. The room needed work but for the price could not expect more. A coat of paint, carpet and electrical upgrades would go a long way. Lots of parking, easy checkin.

8/10 Bueno

Hsueh-Lan

2/10 Terrible

Ben

4/10 Malo

Joe

Viaje de negocios
What i like about this property is close to City and it's Cheap .
Se hospedó 1 noche en diciembre de 2022