Vista aérea

Opiniones de Cherry Tree Inn & Suites

2.5 out of 5
Cherry Tree Inn & Suites
2345 US 31 N, Traverse City, MI

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 676 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 233 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 1004 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

steven, peoria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

lynn

No le gustó: Condiciones de la propiedad
Expedia botched reservation. Instead of a two-day it was one night causing extra cost and confusion. Disappointing in expedia
Se hospedó 1 noche en mayo de 2024
Respuesta de Cherry Tree Team, el 7 may. 2024
We are so sorry that Expedia messed up your reservation. We hope that this doesn't deter you from staying at The Cherry Tree Inn & Suites in the future.

8/10 Bueno

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff and nice place. Easy to get to. They offer a free shuttle to downtown and casino.
Se hospedó 1 noche en abril de 2024
Respuesta de Cherry Tree Team, el 7 may. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. We are so glad that you choose to use our complimentary Cherry Tree Shuttle! Thank you for sharing your experience and we look forward to welcoming you back in the future.

8/10 Bueno

Shannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Cherry Tree Team, el 7 may. 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Tom

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Great location and indoor pool. Terrific views of the Bay are available.
Se hospedó 2 noches en abril de 2024
Respuesta de Cherry Tree Team, el 7 may. 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. Thank you for your feedback and we hope to see you again soon.

10/10 Excelente

Jessica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool was heated and nice and warm! Everyone was very welcoming and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Cherry Tree Team, el 7 may. 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future.

8/10 Bueno

BhavnaExpedia

Se hospedó 1 noche en abril de 2024

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access to 75
Se hospedó 1 noche en abril de 2024
Respuesta de Cherry Tree Team, el 11 abr. 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Tom

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were clean and nice. The pool and hot tub were great. Breakfast was excellent!!!
Se hospedó 4 noches en abril de 2024
Respuesta de Cherry Tree Team, el 11 abr. 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. Thank you for your feedback and we hope to see you again soon.

8/10 Bueno

Juanita

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cute little get away on the water. Enjoyed the provided breakfast, heated indoor pool and hot tub. Area is a decent distance from downtown TC and wineries. Didn’t use the shuttle to the casino because I was with my kids but will next time. Definitely would stay here again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Cherry Tree Team, el 5 abr. 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future.

8/10 Bueno

Joshua

Se hospedó 2 noches en marzo de 2024
Respuesta de Cherry Tree Inn Social Media Team, el 27 abr. 2024
Hi Josh!Thank you for your review of the hotel! We appreciate you staying with us and look forward to seeing you again soon!

10/10 Excelente

Jessina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful stay the staff was kind and you can tell they care about the guests. Breakfast had many options and fresh cookies in the lobby. It is kinda hard to get in/ out of the parking lot but overall a great stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Cherry Tree Team, el 5 abr. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Excelente

Vickee, Ormond Beach

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very efficient and kind. The room was was appointed and comfortable. I didn't like the fact the light on the balcony stayed on all night....it kept me awake. I am used to complete darkness.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cherry Tree Team, el 5 abr. 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon. I'm sorry the lights on the building kept you up. They are on for the safety of all our guests if they are outside at night.

10/10 Excelente

Norman

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room. Clean, quiet and well kept up. Breakfast was great and the staff was friendly and very helpful. We will definitely stay here the next time we're in Traverse City.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cherry Tree Team, el 4 abr. 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. Thank you for your feedback and we hope to see you again soon.

10/10 Excelente

Megan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Cherry Tree Inn has one of the best staffs! Every employee from the front desk staff, maintenance crew and house keeping workers were beyond nice and friendly! The continental breakfast has a great variety. The rooms are very nice and extremely spacious. I will most definitely be recommending this hotel to everyone!! And I will also stay again with my own family!
Se hospedó 2 noches en marzo de 2024
Respuesta de Cherry Tree Team, el 5 abr. 2024
We are delighted to read that you had a wonderful time during your stay with us and that you found our hotel to be a great choice. Your kind words about our staff are greatly appreciated and we will be sure to pass on your compliments to them. Thank you for choosing to stay with us and we look forward to your next visit.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Loved the 24/7 coffee/tea area in the lobby. Excellent breakfast. Beautiful view of the water.
Se hospedó 3 noches en marzo de 2024
Respuesta de Cherry Tree Inn and Suites, el 31 mar. 2024
Thank you for spending some time with us! We're so glad you enjoyed your stay and we look forward to hosting you in the future!

10/10 Excelente

Carol

Se hospedó 2 noches en octubre de 2023
Respuesta de Cherry Tree Team, el 17 abr. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Cherry Tree Team, el 22 mar. 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Carolyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff and they has huge chocolate chip cookies there when we arrived.
Se hospedó 2 noches en marzo de 2024
Respuesta de Cherry Tree Team, el 20 mar. 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon. Everyone loves the chocolate chip cookies at check in!

10/10 Excelente

Ivan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Cherry Tree Team, el 20 mar. 2024
Thank you for sharing your wonderful experience with us. We are thrilled that you found our hotel to be comfortable and that you enjoyed the level of service provided by our team. It was a pleasure having you as our guest and we hope to see you again soon.

10/10 Excelente

Jan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We like it
Se hospedó 2 noches en marzo de 2024
Respuesta de Cherry Tree Team, el 12 mar. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Excelente

Alexandria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay! Friendly staff, nice beds, good breakfast, easy check in/out.
Se hospedó 3 noches en marzo de 2024
Respuesta de Cherry Tree Team, el 8 mar. 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Mohamad

Le gustó: Limpieza
Great hotel and staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Cherry Tree Team, el 7 mar. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

8/10 Bueno

Julie

Se hospedó 1 noche en febrero de 2024
Respuesta de Cherry Tree Team, el 20 mar. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Excelente

Gloria

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s was nice, clean, workers polite, very comfortable and VERY KID FRIENDLY.
Se hospedó 2 noches en febrero de 2024
Respuesta de Cherry Tree Team, el 28 feb. 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future. We are for sure geared toward a family friendly resort!

10/10 Excelente

Marilynn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Cherry Tree Team, el 15 feb. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Excelente

Shari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Couple Trip
Everything was fabulous, but bring your own pillow.
Se hospedó 2 noches en febrero de 2024
Respuesta de Cherry Tree Team, el 14 feb. 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. I have noted the comfortability of the pillows although everyone's preferences are different. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall it was a great stay. The staff were very friendly. The room was comfortable. Our only dilemma came our second night when someone above us decided to blast music until around 1am. I used the texting feature for assistance and i was instructed i would've been better assisted if i called the front desk. Either way we plan on going back. The view is breathtaking.
Se hospedó 2 noches en febrero de 2024
Respuesta de Cherry Tree Team, el 14 feb. 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. We sincerely apologize for the noise issue & that we weren't able to resolve that promptly. Thank you for your feedback and we hope to see you again soon.

10/10 Excelente

Katie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Cherry Tree Team, el 14 feb. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Excelente

Tammy, Ithaca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cherry Tree Suites is a beautiful get a way. Very friendly staff and big chocolate chip cookies when you check in! We loved the breakfast, big room with view of the bay, the indoor pool and hot tub. We will be staying here again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Cherry Tree Team, el 6 feb. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. The chocolate chip cookies are the best with a view you can't beat! Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Excelente

Randall

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We enjoyed our stay at Cherry Tree Inn and Suites. Our room and the facility were very clean. The staff was very cheery and helpful. Our breakfast was delicious and we enjoyed the friendliness and enthusiasm of our server. She ensured our dining experience was perfect each morning!
Se hospedó 2 noches en enero de 2024
Respuesta de Cherry Tree Team, el 6 feb. 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Kristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Cherry Tree Team, el 31 ene. 2024
Thank you for sharing your wonderful experience with us. We are thrilled that you found our hotel to be comfortable and that you enjoyed the level of service provided by our team. It was a pleasure having you as our guest and we hope to see you again soon.

8/10 Bueno

Rita

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Cherry Tree Team, el 23 ene. 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Cherry Tree Team, el 23 ene. 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Karen Walton

Viaje familiar
Le gustó: Servicios
Loud neighbors.. but staff was incredibly helpful
Se hospedó 1 noche en enero de 2024
Respuesta de Cherry Tree Team, el 23 ene. 2024
Regarding the noise issue you mentioned, we apologize for the disturbance caused. We strive to maintain a peaceful environment for all our guests and I hope that we were able to stop the issue once you discussed it with us. We do our best to kindly remind all guests about quiet hours & address any issues as they occur.

10/10 Excelente

kamron, Dewitt

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have stayed here several times and always feel comfortable and relaxed. The rooms are not immaculate or brand new, but clean and comfy. The gym was a bit disappointing, but most people don't come here for that. (It was way to hot in there, it's cramped, and limited in options.) However... the lobby it freshly updated, the coffee is good, and the breakfast is great. The options are good, and the service is amazing. The lady running the breakfast makes the whole experience at the Cherry Tree worth writing this review. (I believe her name is Lori or Lora) She made us feel welcome and cared for!
Se hospedó 3 noches en enero de 2024
Respuesta de Cherry Tree Team, el 23 ene. 2024
Thank you for sharing your wonderful experience with us. We are thrilled that you found our hotel to be comfortable and that you enjoyed the level of service provided by our team. We hope to in the future update the gym to exceed guests expectations. It was a pleasure having you as our guest and we hope to see you again soon.

10/10 Excelente

james

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property and staff were excellent. The bay view from the 5th floor was beautiful. Hot breakfast was pretty good.
Se hospedó 2 noches en enero de 2024
Respuesta de Cherry Tree Team, el 23 ene. 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon with another top floor view that is hard to beat!

10/10 Excelente

Justin

Se hospedó 2 noches en enero de 2024
Respuesta de Cherry Tree Team, el 23 ene. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Excelente

Brian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a lovely time here. Will definitely book again.
Respuesta de Cherry Tree Team, el 16 ene. 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Cherry Tree Team, el 9 ene. 2024
We are thrilled to receive your positive feedback and are delighted to hear that you had a memorable stay with us. Thank you for choosing to stay with us and we look forward to welcoming you back on your next visit to the area.

8/10 Bueno

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Cherry Tree Team, el 9 ene. 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

8/10 Bueno

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Surprised by additional charge than I paid via Hotels.com.
Se hospedó 2 noches en enero de 2024
Respuesta de Cherry Tree Team, el 9 ene. 2024
We hope that you enjoyed your stay with us at The Cherry Tree! We do our best to up front & honest about the resort fee not being included on some third party reservations. It also should've been listed in the fine print of your confirmation email from Hotels.com. We hope that you choose to stay with us again here in Traverse City.

6/10 Aceptable

Danielle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall, we loved our stay! Upon arrival, the woman who checked us in went above and beyond in assuring that we would have the best accommodations. She was very helpful with all our questions and even took us on a tour of the possible rooms we could change our booking to in order to have a lake view suite. All of the options we saw were very nice and spacious. Every member of the staff was a pleasure to interact with and the room, view and area was everything we needed for our getaway. The only complaints we had were that the noise of people walking above us or opening/closing doors was a bit loud and on our first day, the hot water wasn't working. However after informing the staff, and shortly after my husband had finished his cold shower, it was fixed. Our last night the smoke detector went off in the lobby outside our door and the front desk didn't answer after multiple times trying to call from the room phone to see what was going on. I'm sure it was because they were busy, but it would've been nice to be in the loop. The only reason we knew everything was fine is because we went out to the lobby and happened to pass a staff member as they walked in with fire fighters. I don't know what happened, but nothing seemed to be urgently wrong. All things considered though, the good definitely outweighed the bad and we enjoyed our stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cherry Tree Team, el 3 ene. 2024
Thank you for taking the time to share your feedback regarding your recent stay at our three-star hotel. We sincerely apologize for any inconvenience you may have experienced during your visit. We value your feedback as it helps us improve our services for all our guests. Regarding the noise issue you mentioned, we apologize for the disturbance caused. We strive to maintain a peaceful environment for all our guests and will investigate the matter to ensure that such incidents are minimized in the future.

10/10 Excelente

thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great getaway for several days. Staff very Friendly and Laurs the Breakfast Lady provided excellent service. Great job.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Cherry Tree Team, el 3 ene. 2024
We are delighted to read that you had a wonderful time during your stay with us and that you found our hotel to be a great choice. Your kind words about our staff are greatly appreciated and we will be sure to pass on your compliments to them. Thank you for choosing to stay with us and we look forward to your next visit.

10/10 Excelente

Will

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everyone seemed to enjoy taking care of the customer. Neat and clean
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cherry Tree Team, el 3 ene. 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. Thank you for your feedback and we hope to see you again soon.

8/10 Bueno

Gary

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cherry Tree Team, el 3 ene. 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

4/10 Malo

Steven

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Front desk associate was making an effort to be helpful at check in but had to answer multiple phone calls with no assistance from other staff. I believe she made a mistake with our rate; I had prepaid everything other than resort fee. I will attempt to resolve this issue at check out. Overall not a great experience.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cherry Tree Team, el 29 dic. 2023
I apologize that your check in process may have taken a little bit longer than usual. There are times especially during peak check in hours where it may be a little hectic. If you believe that your rates may be incorrect please visit us at the front desk so that we can make sure they are accurate. Once again, I apologize for any inconvenience you faced & hope that you enjoy the remainder of your stay!

10/10 Excelente

Pete

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was very nice, clean, and well laid out. We had a little problem with the TV reception the first night, but it corrected the second night. We were on the 5th floor looking over Grand Traverse Bay. It was a very enjoyable stay. The staff was very friendly and was always ready to help if needed.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cherry Tree Team, el 29 dic. 2023
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Peter, Saint Johns

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cherry Tree Inn and Suites, el 28 dic. 2023
We appreciate your feedback and hope to host you in the future. Safe travels!

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful. Very clean. Great staff. Very nice breakfast selection.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cherry Tree Inn and Suites, el 28 dic. 2023
Thank you for your generous feedback! I'll be glad to pass along your comments to our various departments and we hope we'll have the opportunity to host a stay in the future. Safe travels.