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Opiniones de The Lugger Hotel

5 out of 5
The Lugger Hotel
Portloe, Truro, England

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 268 de 378 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 91 de 378 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 378 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 378 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 378 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Gianluigi, Burnham

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place topped by lovely staff and amazing service!
Se hospedó 4 noches en marzo de 2024
Respuesta de Hannah, el 7 abr. 2024
Thank you for your lovely comments. We hope to welcome you back soon!

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of my favourite places to stay. It is so relaxing.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hannah, el 7 abr. 2024
Thank you for your lovely comments. We are glad you had a great stay with. Hope to welcome you back to The Lugger again soon.

10/10 Excelente

Natalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The best
Stayed here to visit family and it’s the most beautiful location and wonderful facilities. I can’t thank Alison enough for assisting me when I messed my booking up and we cant wait to come back for a holiday
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel,great location, bed not all that
A small and friendly hotel, set in a rural, coastal position , away from it all. Old building tastefully redecorated , room was nice with a decent bathroom. Excellent view of the coastal inlet. Caught a glimpse of the local fisherman launching and returning in the morning , right under our window Only negative was the bed, for such a highly priced room, I would expect bigger and better comfort - breakfast was ok
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

PAUL

Excellent all-round.
Se hospedó 8 noches en noviembre de 2023

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Nice place and friendly staff
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Rick

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cornwall short relaxing break.
Very nice room and clean towels every day. Liked having the little fridge for fresh milk and water. Staff were friendly and helpful.Meals were very good and plenty of choice. The area was beautiful for scenery and walking which we enjoyed. Would love to return oneday in the future.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic hotel in an amazing setting. Great food. Really helpful and friendly staff.
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Melissa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely yet pricey seaside resort
We spent a night in Portloe and were impressed with the location of the Lugger and the kindness of the check-in staff, who helped us get into our room a bit early so that we could dress for an event. After booking a 260-pound room at a quaint B&B, I was surprised when we were asked if we wanted to pay another 18 pounds for the very simple breakfast they set out in the mornings. Our room was in the back of the second building, so our only small window was about two feet from the next building, and our bed faced the bathroom door. I understand you can't always get the room with the view, but the rooms are nothing special on the backside. I would normally hope a 5-star hotel would have a few nice details, like a cart for the drinks so you're not balancing the kettle on the bedside table, or a nespresso machine rather than two instant coffee packets. Overall, it's a lovely stopover, but I'd only return if they offered a steep discount and promised a bit of a view.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for those looking for a quiet, peaceful, well run, very helpful staff team. The hotel is uncluttered, rooms simple and tastefully done. Breakfast is great. The location and views are simply stunning.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Brenda, Lafayette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was wonderful. The restaurant manager shared suggestions for sightseeing the first day we were there. It was a wonderful day and one we never would have come up with on our own. Everyone we encountered at the Lugger seemed genuinely interested us and sharing their love of Cornwall with us.
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Viv

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Magical!
Se hospedó 1 noche en julio de 2023

8/10 Bueno

silvia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023

10/10 Excelente

alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location is beautiful
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful location
Gorgeous location and room. Breakfast was amazing. The only thing I would recommend is to email guests before the stay to book a table for food as couldn’t eat there which was shame. However the pub up the lane was amazing.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Charles, Cabarita

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
After big cities, it was fantastic to stop and enjoy the small village of Portloe. The hotel to excellent and the staff and food outstanding. Nothing was too much trouble and our whole experience was the best we enjoyed after four weeks in the UK.

6/10 Aceptable

Andrew

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal
Hmmm …not what we expected.
Very mixed thoughts about our stay at the Lugger! Obviously a beautiful location, the food was good… but… The Lugger is charging premium prices!! Our de-luxe room was very small and stiflingly hot with the view of a wall. Apart from one lady who was very efficient and kept the whole ship afloat, I’m afraid the staff were woefully inadequate. One waitress was so unresponsive and unfriendly it had to be experienced to be believed. This was not the experience I was expecting having read previous reviews… perhaps we were just unlucky but we would be reluctant to return.
Bedroom view
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Peter

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Exceptional Location, Great Food
The location is quite exceptional. We watched dolphins as we sat on the restaurant terrace. We stayed in the Look Out which whilst small has amazing views and we would definitely ask for that room again when we return. The food is very good and reasonably priced for the quality on offer. I would suggest that staff training could be improved. There was one lady who appeared to be in charge of service in the dining room who was very friendly and good. However the team around her fall along way short of the standard that she delivered.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Peter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service, clean rooms but disapointed no lunch service on Saturday. Overpriced for what is was.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stunning
Stunning room in an evocative location - such a gem! Wonderful breakfast with beautiful view. The restaurant’s approach feels a little regimented.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Duncan

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worth the journey
Really nice stay in a wonderful location. Small team of focussed people that seem to enjoy what they do, and made me feel at home. The rooms are well appointed, and the beds comfortable. The food was excellent.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Michael

Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Martin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very welcoming. Excellent room. Beautifully cooked food. Relaxing ambience
Se hospedó 4 noches en marzo de 2023

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our 3rd stay
It was lovely as always food staff and hotel excellent can’t wait to go again
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Amanda

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Carolyn

Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Alyson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A hidden gem
Wonderful! We enjoyed our stay at The Lugger immensely, the staff were superb, very friendly nothing too much trouble. A little gem, will definitely return.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Bernard

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Clive

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet little idyl.
The Lugger staff are fabulous! As I am a coeliac they were able to adapt the menu quickly and easily. Well done chef! The hotel was clean and the extra additions of milk in the room fridge and fresh fruit were very welcome. The giant chocolate cookies were enjoyed by my husband! The hotel is in a tiny village with very narrow and steep curving roads so chances of getting big vehicles is a task but well worth it when you get there. During the evening you can sit on the decking and the hotel light up the incoming/outgoing tide which is so very peaceful.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, service and excellent food . Lovely room with a terrace area . My only disappointment was the table we were allocated at dinner which was in a separate area to the main restaurant and I commented about this at the time. During busy holiday periods perhaps they should consider having two sittings in the restaurant.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect hideaway
Perfect hideaway. Secluded. Fantastic gourmet food. Best ice cream on planet earth (home made).
Se hospedó 3 noches en agosto de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice relaxing weekend away
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Ann

Se hospedó 5 noches en agosto de 2022

6/10 Aceptable

Johann

Le gustó: Limpieza y servicio y personal
Nett aber Sterneklassifizierung irreführend
Nettes kleines Hotel “am Ende der Welt”, sehr ruhig, freundliches Personal, hervorragendes Frühstück. Abendessen ebenfalls sehr gut, Portionen überschaubar. Die Klassifizierung als 5-Stern-Hotel ist keinesfalls gerechtfertigt. Ehrliche Einschätzung ….. 3,5 Sterne. Zimmer sind sehr klein, die versprochene Aussicht in den Hafen ….. siehe Fotos.
Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Mr Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great setting on a tiny bay, which is a working crab and lobster fishing harbour. Really want to go back in the winter when a gale blows in.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Vanessa

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Very laid back, nice quiet hotel, wonderful views
Se hospedó 5 noches en julio de 2022

10/10 Excelente

Dianne

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Jacqueline

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Completely unique hotel with rooms dotted around the harbour. Outstanding restaurant with sea views and incredible menu. We had an awesome three course dinner with fresh, local products. In the morning, breakfast was equally satisfying with kippers, fresh, local yoghurt and great coffee. Although this hotel is off the beaten track, we’d gladly take the long journey again. Staff, cheerful friendly and professional. Setting sublime. Lovely coastal path on your doorstep too!
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Marion

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Absolute gem of a hotel and in an idealic spot too. We had a lovely weekend then and will definitely book again. The staff are lovely, the hotel is immaculate and the food was very good too.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Iain

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel in a beautiful location!
Se hospedó 1 noche en julio de 2022

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en junio de 2022

10/10 Excelente

Simon

Se hospedó 1 noche en junio de 2022

8/10 Bueno

Jeheon

Se hospedó 1 noche en junio de 2022