Lobby
Ver disponibilidad

Opiniones de Motel 6 Tustin, CA – Orange County

2 out of 5
Motel 6 Tustin, CA – Orange County
750 El Camino Real, Tustin, CA

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 54 de 119 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 19 de 119 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 119 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 119 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 119 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.4/10

Servicios

7.2/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesus

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo perfecto, la atención apropiada y muy al pendiente
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brian

Le gustó: Servicios y condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Y., el 19 mar. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

Luis

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy deteriorado,sucio, gente drogada y sucia alojadas. Baño muy anti higiénico y usado sin limpiar para rentar y cobijas rotas y sucias. En general sucio y deteriorado
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 25 oct. 2023
Hi Luis, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Ivonne

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Los colchones muy mal sucios asquerosos y olor a sicario muy polvos o y muy malas condiciones
Se hospedó 1 noche en enero de 2023
Respuesta de Brand Experience Team, el 22 feb. 2023
Estimada Ivonne,Gracias por tomarse el tiempo para revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya tenido como huésped. Nos mantenemos en un estándar alto y planeamos darle a este problema la atención que merece.Son valiosos huéspedes como usted los que siempre nos impulsan a ser mejores, y le agradecemos que nos lo comunique.Dan J.#Team6

2/10 Terrible

Ivonne

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente customer service
Se hospedó 1 noche en enero de 2023
Respuesta de Brand Experience Team, el 22 feb. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Dan J.#Team6

10/10 Excelente

Marla

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Good staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good staff
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Tara Lynn, Corona

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
This is a very tiny property. Not your typical Motel 6. Parking was absolutely horrible.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

carlos s., Tustin

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 18 abr. 2024
Hi Carlos,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 Excelente

Aaron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very nice to me and made check in and check out very simple! The room was nice. The shower took a while to heat up but once it did it was great. The water pressure is good here! I liked the kitchenette in my room!
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 17 abr. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this property.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi DavidWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 Terrible

Cinthya

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Brand Experience Team, el 4 abr. 2024
Hi Cinthya, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It liked the place. Quite and very easy to deal with
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 19 mar. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

P, Rotterdam

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Location was very good located in old Tustin!
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi P, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Aceptable

DUCK HYUN

Le gustó: Servicio y personal
the room was too small and very old.
Se hospedó 2 noches en febrero de 2024
Respuesta de Nancy Y., el 7 mar. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Seongyun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quite clean. Should ask wifi password. No frige in room
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 7 mar. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Priscilla

There was roaches in the room
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 6 feb. 2024
Hi Priscilla,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excelente

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Debbie

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dirty, small rooms
The rooms are small and haven’t been updated in years. The A/C was filthy and covered in some mystery sticky substance as was most of the rest of the room including the doors. I’m used to a Motel 6, and this place is still beyond sketchy and dirty. Nice area of town though.
Se hospedó 4 noches en enero de 2024
Respuesta de Brand Experience Team , el 23 ene. 2024
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Aceptable

Lizbeth

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Marla

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Amber

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Surprising Stay For The Price
Very impressed with the cleanliness and look of the room. They can't really control the overall "behavior" of guests, so I won't complain it. Within the room, you won't be disappointed with the stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team , el 12 dic. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Erich

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Gina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The owners are amazing and so incredibly patient and generous!! Thank you ☺️
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 25 oct. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excelente

Michael, la quinta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good value
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team , el 26 sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excelente

josue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleaner than most “HOTELS” even though this is a motel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team , el 13 sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excelente

Claudia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
One of the rooms shutters were broken so we couldn’t close it all the way, second room had cigarette burns in blanket on bed and the bathroom was dirty and had graffiti artwork behind the tv and smelled like cigarettes.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Yeisen

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had people outside just walking, felt unsafe. Upstairs just people hanging around looking what was going in. The room was disgusting. Patched walls. Definitely not worth booking. Not worthy to be a motel 6.
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 30 ago. 2023
Hi Yeisen,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Long

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worst experience ever.
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 24 ago. 2023
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Good luck trying to get a refund
The overall experience was ok. I grew up in the area and came down with my boyfriend to visit family. I had initially booked our stay for 2 nights. My boyfriend wanted to stay an extra night and wanted his card to be charged instead of mine. They charged his card for a new room instead of adding another night to our current room and so we got locked out of the room we were staying in. We went back to the office and explained again that we already had a room booked and just wanted the extra night. They said they wouldn't be able to use his card since my name was on the booking. They said they would cancel the payment on his card and only mine would be charged. It has been months and the charge was never refunded on his card. It's in an area I am familiar with which is nice but I don't think I'd book again just because it's been a hassle to get the money back.
Se hospedó 2 noches en marzo de 2023
Respuesta de Brand Experience Team, el 9 ago. 2023
Hi Traveler,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Aceptable

Robert

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Tammy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet, clean, friendly
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 7 jul. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Teena

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
If I keep leaving positive reviews then people will stay here too much and there won't be room for me
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 28 jun. 2023
Hi Teena,Thank you for the perfect rating!!Lilith#Team6

6/10 Aceptable

Lydia

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The area around the motel is a 10/10 - my cousin suggested it bc it was close to her house. However, the hotel is currently running as a halfway house or something like it. It is meant to help get people off the streets - which is meaningful and good - however, I stayed with my 2 teen daughters and we were definitely out of place (3 women alone). Nothing happened other than loud neighbors and staring eyes but it was not as expected. Additionally, the room itself wasn't really cleaned, the towels were stained and the bed covers had burn hole in them. We made the best of it since you have to pay upfront - but overall will not stay there again.
Se hospedó 3 noches en junio de 2023
Respuesta de Brand Experience Team, el 21 jun. 2023
Hi Lydia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excelente

Marita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Pierre

Se hospedó 1 noche en mayo de 2023
Respuesta de AJ, el 18 may. 2023
Thank you for staying with us.

8/10 Bueno

Gabriela

Se hospedó 1 noche en mayo de 2023
Respuesta de AJ, el 18 may. 2023
Thank you for staying with us.

6/10 Aceptable

Larry

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
someone was playing music past bed time, and many seedy residents
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 17 may. 2023
Hi Larry,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vhhnjh
Fgkkjg
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 11 may. 2023
Hi Anthony,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excelente

Teena

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Lori

Se hospedó 1 noche en abril de 2023
Respuesta de AJ , el 18 may. 2023
Thank you for staying with us.

6/10 Aceptable

Dina

Viaje familiar
Just OK
Overall the place was ok. Our toilet was plugged when we got there and were handed a plunger at the door to take of the problem ourselves. For the most part the room was clean, but the floor was not. Our white socks were black in the matter of minutes of walking around the room. Since it was only 1 night is was ok. If I had to stay more than one day, I probably would have found another hotel.
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 5 may. 2023
Hi Dina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

Teena

Se hospedó 2 noches en abril de 2023
Respuesta de Aj, el 18 may. 2023
Thank you for staying with us.