Standard Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Highland Motel

2 out of 5
Highland Motel
530 Seaview Drive, Upper North Sydney, NS

Reviews

6.4
Rating 10 - Excellent. 73 out of 513 reviews" "
Rating 8 - Good. 162 out of 513 reviews" "
Rating 6 - Okay. 113 out of 513 reviews" "
Rating 4 - Poor. 85 out of 513 reviews" "
Rating 2 - Terrible. 80 out of 513 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Imrender

Stayed 1 night in May 2024

2/10 Terrible

Julia

Stayed 1 night in May 2024

4/10 Poor

Raymond

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad location,no coffee,nocups,outdated decor,frendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

6/10 Okay

Justin

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Harpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Room condition is too bad
Stayed 1 night in Feb 2024

8/10 Good

WEI, MARKHAM

Liked: Staff & service
good location,easy to highway
Stayed 1 night in Feb 2024

8/10 Good

Casey

Stayed 1 night in Jan 2024

4/10 Poor

Shawn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was showing signs of aging. Doors and windows did not seal properly and it was very drafty.
Stayed 1 night in Jan 2024

10/10 Excellent

Real

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Eddie, Mansfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the newfoundland ferry
Stayed 1 night in Oct 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Constance

Liked: Cleanliness, staff & service
The hotel was great, room was clean and the ved was comfortable and warm. Parking lot was icy and my husband fell I give it a 4 out 5 Merry Christmas to all staff
Stayed 1 night in Dec 2023

8/10 Good

kelly

Liked: Cleanliness, staff & service
Great staff decent bed quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Ankit

Traveled with family
Liked: Staff & service, amenities
Great staff and location of the motel
Stayed 1 night in Nov 2023

8/10 Good

David

Stayed 1 night in Nov 2023

4/10 Poor

Bryan

Disliked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, excellent customer service. The guy in the office was super friendly and helpful!
Stayed 1 night in Nov 2023

8/10 Good

Dawn

Stayed 1 night in Nov 2023

4/10 Poor

Edward

Disliked: Staff & service, room comfort
The bed was very uncomfortable and people were drinking outside of our door at five in the morning
Stayed 2 nights in Oct 2023

2/10 Terrible

RUHUL

Stayed 1 night in Oct 2023

2/10 Terrible

Alistair

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a scruffy motel that had no hot water, the bed was hard as rocks, the staff was rude and demanded to photocopy photo drivers license and photo id of 2nd guest.
Stayed 1 night in Oct 2023

4/10 Poor

Henry

Traveled with partner
Disliked: Amenities, property conditions & facilities
They take a copy of each person checking in. There was not even a coffee pot in the room.
Stayed 1 night in Oct 2023

2/10 Terrible

Ryan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was bed bugs and bugs all over. The windows were broken the lights were hanging from the ceiling and the place smelt soggy and wet. The bed closest to the window was soaking wet and it was filthy
Stayed 1 night in Oct 2023

2/10 Terrible

Veronica

Disliked: Cleanliness, property conditions & facilities
I would not recommend this Motel to anyone! Poor lighting with disconnected wires hanging all over the room. TV not working. No coffee machine. Fridge and MW but no mugs or utensils. Bathroom miniscule and stained. Bed okay and sheets were clean!
Stayed 4 nights in Oct 2023

4/10 Poor

Vincent E

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were containers filled with cigarette butts at every door. The night stand in our room was falling apart. The curtains did not completely cover the windows. The bed was only a very hard mattress and low. The bar fridge was broken on one corner. When showering the outside floor became very wet.
Stayed 1 night in Oct 2023

10/10 Excellent

eliza

Stayed 2 nights in Oct 2023

4/10 Poor

Henry

Disliked: Property conditions & facilities, room comfort
Property is very old and run down, And the check in was not exactly welcoming
Stayed 1 night in Oct 2023

6/10 Okay

Robert

Traveled with family
Disliked: Property conditions & facilities
The pictures on the web site are not the rooms, at least are wasn’t, Had to use a bulldog paper clip to keep the drapes closed in the centre.. I used the old duck tape still stuck on the window moulding to keep the drape closed.
Stayed 1 night in Oct 2023

8/10 Good

Kathleen

Stayed 1 night in Oct 2023

4/10 Poor

Alisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Its a dump!! Dont even have coffee!! Sad!!

6/10 Okay

Lisa Ann, Fredericton

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were professional & friendly The outside of the property looks dumpy and unclean. There is old furniture sitting outside and cans of cigarettes. The room seemed cleaned but it smelt very Smokey. I would not go back. We arrived late and there was a security guard outside which made me feel more safe but then question what happens at night fir them to have a security guard..
Stayed 1 night in Oct 2023

10/10 Excellent

Darwin

Traveled with partner
Liked: Amenities
Nice place to stay just to sleep in.
Stayed 1 night in Oct 2023

2/10 Terrible

Greg

Disliked: Cleanliness, amenities, property conditions & facilities
As I drove into the parking lot a man began walking toward my vehicle, I parked near the office to check in and this man confronted me before I could open my car door. He did not introduce himself, just demanded my identification and told me I could not park at the motel. Eventually, I figured out that he is a security guard hired by the motel to stop locals from parking, being picked up by friends, and not returning until early morning. This was not immediately explained to me and either way, my car has Ontario plates and I had a suitcase in my hand. I did have to provide my name and license number to this security person before I could enter the office, I was not welcomed or greeted, this was a bad start and a sign of things to come. The room smelled bad, the floors were dirty, the walls were covered in dust and stains, the fridge smelled worse than the room, even the ceiling was dirty. It is a roadside motel so my expectations were realistically low, I stay at many of these, but this wasn’t at all cheap given the conditions, and there’s no reasonable excuse for not cleaning your rooms. The bedding was clean at least but I would be surprised if there aren’t bed bug issues given the dirt and the wooden frame. To top off my stay, the next door neighbours blared loud, tasteless music through thin walls and smoked outside my door all night. The security guard did not intervene. Zero stars, won’t go back.
Stayed 1 night in Oct 2023

10/10 Excellent

Sungkun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, will recommend!
Stayed 3 nights in Sep 2023

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Will not use again
Stayed 1 night in Oct 2023

2/10 Terrible

Beverly

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend a stay here. Beds hard as a rock. Place very run down
Stayed 1 night in Oct 2023

4/10 Poor

Virginia

Traveled with family
Disliked: Amenities, property conditions & facilities
Property was very outdated.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
One night pit stop
It was what it is. A 60ies dated motel with a hodgepodge of furnishings. It certainly requires capital reinvestment. I don’t think I would stay the again. Reminded me of Bates Motel. The check in went well. The pictures must have been taken a few years ago. You get what you pay for.
Stayed 1 night in Sep 2023

2/10 Terrible

SANTISHA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!!!!! It’s very dirty and unsafe. The staff walked in on me while I was changing without knocking. When they came in they said “oh we thought you went out”. Then had an excuse saying they were checking the heater to make sure it works. Which the heater never worked. Also they took a photo copy of my drivers license and pretty sure they will do something bad with it because they seem very not trust worthy. I recommend spending the extra money and stay somewhere else. The cleanliness issues were the bathroom grout needs to be redone or they need to get some bleach and scrub. It had hair on the walls, the shower curtain looks like it has never been washed. The mini fridges needs to be cleaned. Another issue is it had limited plugs to plug anything in.
Stayed 2 nights in Sep 2023

8/10 Good

AkhilBaisy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Terry

Bed frame held together with 2x6’s on side rail. Wood molding coming off walls. Toilet was clogged when we checked in. Bed was so noisy we woke up every time either of us rolled over
Stayed 1 night in Sep 2023

2/10 Terrible

anshul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are one options for 0 ⭐️ The room was some much dirty and dusty they didn’t clean blankets and pillows I told the hotel manger to clean or give me money back at the check in time but they are rude government should suspend the license and shutdown the motel and take action on them I received to not even think about this motel
Stayed 1 night in Sep 2023

2/10 Terrible

Meagan

Stayed 1 night in Sep 2023

10/10 Excellent

Terry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
You get what you pay for. $99 per night is what this rental is worth. There were no extra pillows. The bathroom is very small. But the TV was great. The young man at the front desk was very friendly & efficient. The overall rating is no better than average.
Stayed 1 night in Sep 2023

8/10 Good

Howard

Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Stayed 3 nights in Sep 2023

4/10 Poor

J. Tom

Stayed 2 nights in Sep 2023

2/10 Terrible

HOLLY M

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very Clean
It was very dated and not very clean.
Stayed 1 night in Sep 2023

10/10 Excellent

monique

Stayed 1 night in Sep 2023