Thank you for taking the time to share your experience with other travelers. We are in the oldest part of the city of Utica, a rust belt city. We do have people in our neighborhood who are poor or displaced and they come from many of the 43 different people groups that have come to call Utica home. Although not perfect, we have done many things to update and improve our 160 year old building. In a few days, the outside of the building will (finally!) be repaired and repainted. Simply finding a painter who is willing to do the job has taken over 3 months time. We appreciate your supporting our small, family-owned business. It is people like you supporting us in what we do here that will make a positive change in the lives of all the people who call Utica, NY home.All the best,Rita and Bob Sleys

Thank you, David!We look forward to having you as our guest again in the future.All the best,Rita SleysOwner Innkeeper

Thank you so much for supporting our small, family-owned business. We appreciate it deeply.We look forward to having the opportunity to serve you again in the future.All the best,Rita Sleysowner innkeeper

Thank you, Mike, for your kind words.We appreciate your support of our small family owned business.Happy Travels!Rita SleysOwner Innkeepr

Thank you Rebecca!We will look forward to having the opportunity to serve you again in the future.We appreciate your support of our small, family-owned business.All the best,Rita SleysOwner Innkeeper

We are very sorry for the inconvenience caused to you. We did investigate the issue. Two separate reservations were made on different dates. One was canceled. There was an error in the interface between our system and it seemed like everything was canceled. That's how you lost your reservation. Communication through these 3rd parties is always more complicated than contacting us. Again, we are sorry for the inconvenience this glitch in the system caused you and your family. Best, Rita Sleys Owner Innkeeper

Thank you, Adnan, for taking the time to share your experience with other travelers. We look forward to having the opportunity to serve you again.Best,Rita SleysOwner Innkeeper

Dear Robert,We are located in the oldest part of the city of Utica. It is our desire to contribute to the community in a positive way and guests who choose to stay with us are helping us to do that.We have been making serious efforts since 2019 to update the Inn and make it more appealing to more travelers looking for a unique option in lodging.The odor in the room you were in was caused by heavy cologne from a previous guest. We only use unscented cleaning products.Our fire system was inspected 3 months ago and was working properly at that time.Although it is not our policy to refund last minute cancellations, I made an exception in your case. I sent you a message telling you that after I had looked at the room, I decided to refund you. I will say again, we did not cause the odor in the room and even after a second thorough cleaning which included carpet shampooing, washing curtains and all upholstery, the scent of the cologne still persisted. We had to run our ozone/UV disinfecting lamps for 2 hours to finally clear the scent.We are sorry that you had a negative experience. We try to make it clear in our property description that we are located in an inner-city area with many different types of people living in our historic neighborhood. We certainly are not for everyone and don't try to be. Please check your bank statement and you will see that your room cost was refunded and only the 25 cancellation fee was retained. All the best,Rita SleysOwner Innkeeper

Hi Klee, Thank you for taking the time to share your experience with other fellow travelers. We look forward to having the opportunity to serve you again in the future. Again, thank you for supporting our small, family owned business! We appreciate you more than we can say! All the best, Rita Sleys Owner Innkeeper

Dear James, We thank you so much for your kind words. Your experience reflects the hard work of our dedicated team here at the Rosemont Inn. May we invite you to be *our* guest again at the Rosmont Inn? We would be honored to have the opportunity to serve you once again in the future. All the best, Rita Sleys Owner Innkeeper

Thank you for choosing the Rosemont Inn Bed & Breakfast for your stay and also for sharing you experience and insights with others that they can understand the worthwhile trip to our Bed & Breakfast. We appreciate you and welcome more opportunities to provide you with our hospitality services in the near future.

Thank you for choosing the Rosemont Inn Bed & Breakfast for your stay and for sharing your valuable experience with others that they can see they value in visiting the Rosemont Inn Bed & Breakfast for their stay as well. We hope that you will visit us again in the near future,

Thank you, Ron, for taking the time to share your experience with others. We look forward to having the opportunity to serve you again soon! All the best, Rita Sleys and team

Thank you, Cindy, for taking the time to share your experience with others. We look forward to having the opportunity to serve you breakfast again in the future! All the best, Rita Sleys Owner Innkeeper

Thank you, Karen! We enjoyed hosting you and appreciate your kind words. Serving a simple but delicious breakfast is easy with all of the wonderful NY state bounty we enjoy here in Central NY. We look forward to having the opportunity to serve you again in the future. All the best, Rita Sleys owner innkeeper

Thank you, Philip, for your kind words and taking the time to share your experience with others. While the Rosemont Inn is certainly not for everyone, others who's tastes are in line with yours will certainly appreciate our efforts. It is easy for us to prepare a delicious breakfast with all of the wonderful farms we have so close by. We can even get whole wheat flour and oats grown right here in NY! We look forward to having the opportunity to serve you both again in the future. Please let us know how your version of Turkey Sausage with house-made Herbs de Provence turns out! All the best, Rita Sleys Owner Innkeeper

Thank you so much for your kind words! We are working hard to provide excellent customer service and grow our business. This year we were able to have our porches completely repainted! You can enjoy the flowers and watch the world go by on that porch. It's easy to serve an amazing breakfast with all the wonderful farmers we have in Oneida County and beyond. We look forward to welcoming you back soon! Best, Rita Sleys Owner Innkeeper

Thank you so much! We look forward to having the opportunity to serve you again in the future.

Thank you for taking the time to share your experience with others. We have been working hard since early 2019 to give each guest a 5 star experience. We are happy to hear that we served you well. Best, Rita Sleys Owner Innkeeper

Thank you! We were happy to have the opportunity to serve you and make you feel welcome. Best, Rita Sleys

Thank you! We are working hard to provide a high quality experience. We look forward to having the opportunity to serve you again in the future. Best, Rita Sleys Owner Innkeeper

Thank you, Dianna, for taking the time to share your experience with others. We look forward to having the opportunity to serve you again in the future. Best, Rita Sleys Owner Innkeeper

Wow, thank you so much for your kind words! We truly appreciate your comments and look forward to welcoming you again in the future! Best, Rita Sleys

Thank you so much for your review! We look forward to having the opportunity to serve you again in the future when you return to the area on behalf of your daughter. Best, Rita Sleys Owner Innkeeper

Thank you for being such a wonderful person! We truly love to provide a space of respite for those who are weary of the world sometimes. We are so glad that you were able to feel that calm and comfort while you were here with us. We are looking forward to serving you and your lovely man again soon! Wishing you only the best, Rita and Faith (and Grace, massage therapist)

Thank you for taking the time to share your experience with others. We are striving to give everyone who stays with us a 5-star experience.

Thank you so much! We are continuing on our updates right now. All the redecorating is done and currently 2 additional rooms are getting total, custom bathroom remodels. The bounty of Central NY makes it easy to serve a great breakfast. We love all of our local farmers. We look forward to having the opportunity to serve you again in the future. Happy travels! Rita Sleys Owner and Innkeeper

Thank you, Kelly! It was a pleasure to meet you and host you. We look forward to having the opportunity again in the future. Best, Rita

Thank you, Donna! We are glad that you enjoyed all the amenities that we offer. It's easy to make a great breakfast using all the wonderful ingredients from nearby farms. We look forward to having the opportunity to serve you and your husband again in the future. Best, Rita Sleys

Thank you, Andy. It was a pleasure to meet and serve you. We are putting together a laminated instruction card for the controls of the new shower system to help future guests figure it out a little faster. We look forward to having the opportunity to serve you again in the future. Best, Rita Sleys

Thank you!