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Opiniones de Days Inn by Wyndham Uvalde

2.5 out of 5
Days Inn by Wyndham Uvalde
920 E Main St, Uvalde, TX

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 283 de 890 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 318 de 890 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 150 de 890 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 78 de 890 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 61 de 890 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

EDUARDO ALBERTO

Le gustó: Limpieza
Respuesta de Manager, el 27 ene. 2024
Hello EDUARDO ALBERTO,We are thrilled to hear that you had a wonderful experience during your stay! If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 Bueno

Jig

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 10 ene. 2024
Hello Jig, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excelente

Nayib

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un buen lugar donde puedes descansar
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 22 oct. 2023
Hello Nayib,Nos alegra saber que has disfrutado de nuestro hotel como un lugar de descanso. ¡Esperamos verte de nuevo pronto!

2/10 Terrible

Jesus

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Pedimos de no fumar y huele mucho a cigarro. No hay toalla para el piso. El agua se estanca en la regadera
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 13 jul. 2023
Hello Jesus, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

8/10 Bueno

javier

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Que bueno que están remodelándolo!
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza
Me decepciono el hotel, crei que por el precio que cobraron estaria en mejores condiciones, de entrada tenia un olor desagradable, la regadera estaba sucia, habia muchos cabellos y papel y en el exterior no pudimos comer ya que habia muchas moscas
Se hospedó 1 noche en mayo de 2021

4/10 Malo

Cliente verificado

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estuve varios días hospedada pero las ultima habitación que tuvimos estaba espantosa, olía terrible no tenía toallas, deben de mejorar mucho su sistema para la humedad… Felicitar al señor eucebio un exelente trabajador muy atento y amable con los huéspedes
Se hospedó 1 noche en mayo de 2021

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en mayo de 2021

2/10 Terrible

Fabián

Viaje en grupo
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
😔
La verda están muy reducidas las avitaciones y un poco dañadas esperaba más de él y a parte están muy caras las noches para lo ke es re comiendo mírenlo antes de reservar
Se hospedó 4 noches en octubre de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2020

8/10 Bueno

Fabricio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019

8/10 Bueno

ANTONIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buen hotel, comodo y limpio
buen hotel, buen servicio
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

MARIA

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Bien para llegar una noche
Solo lo use por una noche. Buen desayuno. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

10/10 Excelente

Gilberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Evy, Austin

Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 28 may. 2024
Hello Evy, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 Malo

Genaro

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
the staff was not trying to make it reasonable & was too happy we went by 3rd party to book our room... they have been remodeling & room wasn't sone , so no closet to hang out clothes , no drawers to put our clothes in them, the iron wasn't working, the TV was all snowing unable to watch tv... & all they kept saying g "yes, we are still in the process of remodeling, a lot of stuff connected yet"... won't want to stay there again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 22 may. 2024
Hello Genaro, Thank you for sharing your feedback with us. We appreciate your comments regarding your recent stay, and we regret to hear about the inconveniences you faced. Our team is continuously working to enhance our facilities, and we apologize for any disruptions this may have caused. Your concerns will be shared with the relevant departments for further review. We hope you may consider giving us another opportunity to exceed your expectations in the future.

6/10 Aceptable

Abel

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager, el 17 may. 2024
Hello Abel, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any further feedback from your experience with us. We value your opinion and hope to welcome you back in the future.

8/10 Bueno

Abel

Le gustó: Condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Manager, el 6 may. 2024
Hello Abel,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 Bueno

Tommy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Tommy,We appreciate your feedback on our hotel's location. If you have any further comments or suggestions, please feel free to contact us. Thank you for choosing to stay with us.

8/10 Bueno

Sergio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Sergio,We're delighted to hear you enjoyed your stay with us! Please don't hesitate to contact us directly if you have any further comments or suggestions. We hope to welcome you back soon.

8/10 Bueno

vilma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
New clean room but no place to hang clothes or stand for a suitcase. Building material pallets stacked around property as they wre 2 years ago when I stayed there last.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello vilma,Thank you for sharing your feedback with us. We appreciate knowing about your experience and will share your comments with the relevant team for future improvements. Your perspectives are valuable in helping us enhance our guests' experience, and we hope to welcome you back in the future to deliver a better stay.

6/10 Aceptable

Charles

Le gustó: Limpieza y servicio y personal
It was strange that there was an ironing board and and iron, but NO place to hang any clothes, nor any hangers. Not even shelves to place folded clothes, Just odd. Also no shelf nor basket in the shower, so no place to put shampoo, soap, etc, except on the floor. A bit tricky for a 73 year old. And the air-conditioning unit was LOUD, like an airplane engine. But the place was clean and the breakfast was good.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Charles, We appreciate you taking the time to share your detailed feedback with us. We will certainly take note of your comments regarding the room amenities for future improvements. We are glad to hear that you found our cleanliness and breakfast to your satisfaction. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Terrible

Justin

Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 13 may. 2024
Hello Justin, We apologize for any shortcomings during your stay. Please do not hesitate to contact us with any concerns you may have had so we can address them promptly. We value your feedback and hope to welcome you back for an improved experience.

10/10 Excelente

Dorcas

Viaje familiar
Le gustó: Servicios
Check in was easy and employee was helpful with early check in as well as other places we wanted to go to. They’re working on some repairs or upgrades that supplies were stacked in back, but it looked organized and safe.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Dorcas,We appreciate your positive feedback regarding our check-in process and helpful staff. Our ongoing maintenance work is carefully managed to minimize any inconvenience to our guests. Your safety and comfort are always our top priorities.

8/10 Bueno

Claudia

Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Claudia, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Bueno

John, Mesa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Hotel is undergoing renovation, and this room was almost completed.... walk in shower was very nice, but they had not installed a shelf/cubby for the soap/shampoo, so showering was a bit awkward. Also, there is ample room for reading (and a lamp), but they had not put the new chair in the room. We kind of thought you shouldn't rent out a room until it's ready, and this room was really not ready.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Hello John, We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the ongoing renovations. Your observations have been duly noted for further improvements. Our team is continuously working to enhance our guests' experience. Your insights are valuable as we strive to deliver a seamless stay for all our guests.

10/10 Excelente

Juanita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room i stayed in was average nothing fancy but it was clean. It cam equipped with fridge, microwave, hairdryer. Room service was great. Front desk sevice was great. Breakfast bar was good. I would recommend this hotel.
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 6 mar. 2024
Hello Juanita, We're glad to hear you found our room amenities and room service to your liking during your stay. Your recommendation means a lot to us, and we appreciate your kind words about our front desk and breakfast bar. If you have any future stays planned in the area, we would be delighted to welcome you back as our guest.

2/10 Terrible

Patricia

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didn’t stay. Hotel looked ghetto.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 2 mar. 2024
Hello Patricia,We're sorry to hear about your perception and wish you had given us the opportunity to exceed expectations. Your feedback is valuable for us to improve our services and facilities. We encourage you to reach out to management directly to discuss your concerns in more detail.

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Servicios
Was clean and convenient to my business in Uvalde. Renovations in progress
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 1 mar. 2024
Hello Mark,We appreciate your feedback on our clean and convenient location in Uvalde. Rest assured, our renovations are aimed to enhance the guest experience further. Please feel free to reach out to our management for any further assistance or feedback you may have.

4/10 Malo

Lidia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 28 feb. 2024
Hello Lidia, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them appropriately.

8/10 Bueno

Margaret

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is renovating but it was not an inconvenience. The staff was very nice and friendly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 14 feb. 2024
Hello Margaret, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our ongoing renovations did not cause any inconvenience during your stay. Our staff takes pride in providing excellent service, and we are thrilled to know they were able to make your stay enjoyable. We hope to welcome you back again in the future.

8/10 Bueno

RAMON

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property appears to still be in the process of being updated, my room was very clean and comfortable, just looked outdated. It’s a no frills kind of place but for the price you get what you pay for.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 9 feb. 2024
Hello RAMON, Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback on the cleanliness and comfort of your room. As part of our commitment to providing a comfortable stay at an affordable price, we do have ongoing updates to ensure a more modern experience for our guests. Your comments will be shared with the appropriate team. Thank you again for your feedback.

10/10 Excelente

Andrew

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Great place to stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 9 feb. 2024
Hello Andrew,Thank you so much for your kind words! We're thrilled to hear that you had a great stay with us. We strive to provide excellent service and accommodations for all of our guests. We hope to welcome you back in the future for another memorable experience.

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Staff
The staff earned this hotel an excellent rating. I found them to be not only competent but eager to solve problems.
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 3 feb. 2024
Hello Kevin,Thank you for taking the time to share your positive feedback about our staff. We pride ourselves on providing competent and proactive service to our guests. We appreciate your acknowledgement of their eagerness to address any issues that may have arisen during your stay. We hope to welcome you back again in the future for another enjoyable experience.

10/10 Excelente

Doraelia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Service was good it was nice and clean the only problem I had no where to hang clothes or where to put them at the second night we had no hot water.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 1 feb. 2024
Hello Doraelia,Thank you for your feedback regarding our hotel. We appreciate your positive comments about the service and cleanliness. We apologize for any inconvenience you experienced with the lack of hanging and storage options as well as the temporary issue with hot water. We value your input and will take it into consideration for future improvements.

6/10 Aceptable

Gideon

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
It was a secure place to sleep and it was relatively clean. There was no grounds maintenance on the weekend and they are renovating so there are pallets of materials tucked away in every hallway. There were people living there and they had moved some of the community items (trash cans etc) to their room leaving everyone else with a less convenient option. The front desk staff is there to do the minimum and one girl seemed to have a hard time understanding that we wanted adjacent rooms. Uvalde is not a great location, the days inn is not a bad option and all of the bad aspects I listed are minimal issues. Again, the hotel was clean and secure which is really all you need.
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 31 ene. 2024
Hello Gideon, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the cleanliness and security of our hotel. We apologize for any inconvenience caused by our ongoing renovations and the temporary storage of materials. We strive to provide a comfortable and convenient stay for all our guests, and we apologize if this was not your experience. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Ruben

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 28 ene. 2024
Hello Ruben,Thank you for choosing our hotel! We're thrilled to hear that you had such a fantastic stay with us. We appreciate your support and hope to have the pleasure of welcoming you back in the future. Safe travels!

8/10 Bueno

ALBERT

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
I was only given one cup of coffee. The clock in my room had the incorrect time on it., Its impossible to figure out how to set correct time. I thought I had the alarm turned off but it still went off in the middle of the night. There was construction material all over. The same construction material was there when I stayed in this hotel in March 2023.
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 25 ene. 2024
Hello ALBERT, Thank you for sharing your feedback with us. We apologize for any inconvenience you encountered during your stay. We appreciate you letting us know about the issues you experienced with the coffee and clock in your room. We will make sure to pass on your comments to our maintenance team to ensure better future experiences for our guests. If you have any further concerns, please don't hesitate to contact our management team directly.

6/10 Aceptable

Barbara

Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 22 ene. 2024
Hello Barbara, We appreciate you choosing our hotel for your recent stay and taking the time to provide a rating. We are sorry to hear that your experience did not meet your expectations. We would like to hear more about your stay, so please reach out to us directly with any feedback you would like to share. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.

8/10 Bueno

Frank

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 20 ene. 2024
Hello Frank, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

4/10 Malo

Christy

Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Hello Christy, We're sorry to hear that you didn't fully enjoy your stay. We would love to hear more details about your experience so we can address any issues. Please reach out to us directly so we can better assist you.

10/10 Excelente

byron

Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 16 ene. 2024
Hello byron,We're delighted to hear that you had an exceptional experience during your stay with us! We appreciate your positive rating and hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Tommy

Viaje familiar
Ok
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 13 ene. 2024
Hello Tommy,Thank you for sharing your experience with us and for rating us. We apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

6/10 Aceptable

Lexie

Viaje con mascota
Le gustó: Limpieza y servicio y personal
The ice maker went off all night long. Please don’t put it by rooms ! Relatively clean. Water was not all that warm it hot in the shower! Could hear others walking around outside the room all night.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 12 ene. 2024
Hello Lexie, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will take your suggestions into consideration for future improvements. Our team is committed to providing a comfortable and enjoyable stay for all our guests. If you have any further concerns, please reach out to our management team directly. Thank you.

8/10 Bueno

Maria

Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 10 ene. 2024
Hello Maria,Thank you for choosing our hotel for your stay. We appreciate your positive rating and your decision to stay with us. We hope you had a pleasant experience and that we were able to meet your expectations. If you have any further comments or feedback, please feel free to reach out to us. We look forward to welcoming you back in the future.

10/10 Excelente

Michele

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 9 ene. 2024
Hello Michele,We are delighted to hear that you had such a fantastic experience during your stay with us! We always strive to provide exceptional service and ensure our guests have a memorable time. Should you have any additional comments or feedback, we encourage you to reach out to us directly so that we can continue to improve and exceed your expectations. We hope to welcome you back again soon for another wonderful stay.

4/10 Malo

Rosa Patlan

Viaje de negocios
No le gustó: Limpieza y servicios
I was terribly disappointed a nice chain had taken it over and it was not nice. The rooms were shabby and not as clean as it should have been. There was a hair on the bathtub and the towels were low quality. Overall, it was a third-rate looking place. It looked as if it is being remodeled, but if the room I stayed in was remodeled they did a poor job of it. Was expecting much better.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 31 dic. 2023
Hello Rosa Patlan,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused and appreciate your patience during our ongoing renovations. We strive for cleanliness and apologize if this fell short during your visit. We value your input and will address these concerns with our team. We encourage you to reach out to our management for further assistance or to discuss any additional concerns.

6/10 Aceptable

Robert

Ok For A Night
It was very disappointing that our tv did not work every channel was snowy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 31 dic. 2023
Hello Robert,We apologize for any inconvenience you experienced with the TV during your stay. Our team continuously works to ensure all amenities are in working order. We encourage guests to report any issues directly to our front desk so that we may address them promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

4/10 Malo

Andrea

Viaje de negocios, Viaje familiar
No le gustó: Condiciones de la propiedad
The pictures on website did not reflect the actual room. There were no closet or place to hang clothes, the bathroom did not have place to hang towels or a place for soap. The room lacked furniture as shown on website. No free wifi…. Very disappointing.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 31 dic. 2023
Hello Andrea,We apologize for any inconvenience you experienced during your stay. Our website strives to provide an accurate representation of our rooms, but we understand that there may have been discrepancies. We appreciate your feedback regarding the lack of closet space and bathroom amenities. We value your comments and will take them into consideration for future improvements. Thank you for bringing these issues to our attention.