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Opiniones de Holiday Inn Express Hotel & Suites Uvalde, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Uvalde, an IHG Hotel
2801 E Main Street, Uvalde, TX

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 287 de 544 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 149 de 544 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 59 de 544 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 25 de 544 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 544 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jorge

Se hospedó 1 noche en agosto de 2022
Respuesta de Rosalinda Deleon, el 12 ago. 2022
Thank you for staying with us at Holiday Inn Express Uvalde. We hope to see you again.

10/10 Excelente

Nancy castro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Rosalinda Deleon, el 12 ago. 2022
Thank you for staying with us at Holiday Inn Express Uvalde. We hope to see you again.

6/10 Aceptable

Yomaira

Viaje familiar
No le gustó: Limpieza
Se hospedó 1 noche en agosto de 2021
Respuesta de Rosalinda Deleon, el 4 oct. 2021
Thank you for staying with us at Holiday Inn Express. We hope to see you again.

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
EXELENTE HOTEL. LA MANAGER GROSERA Y AGRESIVA. ME DIERON Y COBRARON 2 HABITACIONES CON 2 CAMAS QUEEN SIZE PARA 2 PERSONAS.Y CUANDO FUI A ACLARAR ME AGREDIO VERBALMENTE Y ME REGAÑO SIN YO DECIR NADA PORQUE EL PROBLEMA SE ARREGLÓ SIN CONTRATIEMPOS. QUE PENA !!! NO REGRESO
Se hospedó 1 noche en marzo de 2021
Respuesta de Rosalinda Deleon, el 2 abr. 2021
Thank you for staying with us at Holiday Inn Express. Have a great day.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2019
Respuesta de Rosalinda Deleon, el 9 jul. 2019
Thank you for staying with us at Holiday Inn Express Uvalde. We hope to see you again soon.

8/10 Bueno

Marco A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente atencion
Muy buna atencion, comodidad, buena ubiccion buen servicio de internet Buen desayuno
Se hospedó 1 noche en junio de 2019
Respuesta de Rosalinda Deleon, el 2 jul. 2019
Thank you for your feedback. We are glad you enjoyed your stay with us at Holiday Inn Express and hope to see you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018
Respuesta de Rosalinda Deleon, el 7 ago. 2018
Thank you for staying with us at Holiday Inn Express Uvalde. We hope to see you again soon.

8/10 Bueno

juan, san antonio tx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
cortinas por favor
los cuartos no tiene cortinas y es bien molesto estar durmiendo con la luz que entra por la ventana de los anuncios de los comercios de enseguida
Se hospedó 1 noche en marzo de 2018
Respuesta de Holiday Inn Express, el 5 abr. 2018
Thank you for staying with us at Holiday Inn Express.

10/10 Excelente

Adriana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente
La experiencia fue exelente, la limpieza y el holor del hotel esta increible y el desayuno muy rico, se lo recomiendo a cualquiera!
Se hospedó 1 noche en enero de 2018
Respuesta de General Manager, el 18 ene. 2018
Thank you for your positive review. We strive every day to make your stay as comfortable as possible. We hope to see you again at Holiday Inn Express Uvalde.

10/10 Excelente

einar, Monterrey, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me volvería a quedar
Estube solo una noche la cual muy comoda, el hotel esta ubicado en una avenida principal con acceso rapido a cualquier área
Respuesta de General Manager, el 15 dic. 2016
Muchas gracias por tomarse el tiempo para dejarnos un maravilloso comentario sobre su estancia. Me encantó que disfrutaste de todo, espero verte de nuevo cuando estés de regreso en la zona.

8/10 Bueno

Omar, Ciudad de Mexico

Le gustó: Limpieza y servicio y personal
Buena opcion en Uvalde
Mejor hotel de la zona, sin emargo ya requiere una remodelacion.
Respuesta de Jay Patel, el 15 ago. 2015
Thank you

8/10 Bueno

Omar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Jay Patel, el 1 nov. 2014
Thank you.

4/10 Malo

Omar

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Respuesta de Jay Patel, el 3 ene. 2015
Thank you.

4/10 Malo

Omar, Ciudad de Mexico

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Mantenimiento
En el hotel se comienza a ver la necesidad de mantenimiento, esperemos no lo descuiden, uno delos mejores hoteles de la zona.
Respuesta de Jay Patel, el 15 ago. 2015
Gracias

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
Best hotel in town, excellent service.
Respuesta de Jay Patel, el 21 may. 2016
Thank you so much for posting a review of our hotel. I am pleased to hear that the staff accommodated you in a quick and efficient manner. Our goal is to make every guest stay memorable by providing them with the best service possible. My staff were all smiles when they read your review, thank you for making their day. We look forward to seeing you next time you come to visit Uvalde.

6/10 Aceptable

ELSA

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Overall a great stay
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

charlie

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
N/a
Se hospedó 2 noches en mayo de 2024
Respuesta de Rosalinda D, el 21 may. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Uvalde. Please know that your feedback is extremely valuable to us. We apologize for the inconvenience that you experienced at our hotel. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 830-278-7300 or rosalinda.deleon@baywoodhotels.com.

2/10 Terrible

Erik

No le gustó: Servicio y personal
NA
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Gregory

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
We really liked the room. It was clean however room 202 has a mini fridge that sounds like it is dying and needs to be put down. There was also a light at the pool that was super bright and made it hard to sleep even with the roll down blind drawn.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Shyla

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Tile in the bathroom was coming up and the AC didn’t work.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rosalinda D, el 2 abr. 2024
Thank you for your feedback. We apologize for any inconvenience that you may have experienced. Thank you for staying at Holiday Inn Express.

10/10 Excelente

Deb

Le gustó: Servicios y condiciones de la propiedad
Very clean. Front desk very kind…
Se hospedó 1 noche en febrero de 2024
Respuesta de R Deleon, el 17 feb. 2024
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

10/10 Excelente

Paulo, Laredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall a nice hotel Only draw is i called service for loud music next door at 3am and i had no answer.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rosalinda D, el 5 feb. 2024
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

8/10 Bueno

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de R Deleon, el 24 ene. 2024
Thank you for your feedback. We are glad that you enjoyed your stay with us at Holiday Inn Express and hope to see you again in the near future.

10/10 Excelente

Merri

Viaje familiar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rosalinda D, el 26 dic. 2023
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

2/10 Terrible

Anthony

Se hospedó 1 noche en noviembre de 2023
Respuesta de Rosalinda D, el 26 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Uvalde. Please know that your feedback is extremely valuable to us. We apologize for the inconvenience that you experienced at our hotel. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 830-278-7300 or rosalinda.deleon@baywoodhotels.com.

8/10 Bueno

Ted

Se hospedó 1 noche en noviembre de 2023
Respuesta de Rosalinda D, el 26 dic. 2023
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

10/10 Excelente

Tanya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfect, staff was friendly, hotel and room clean. Near stores and various places to eat nearby.
Se hospedó 1 noche en octubre de 2023
Respuesta de Rosalinda Deleon, el 13 nov. 2023
Thank you for taking the time to write such a wonderful review of your recent stay here at the Holiday Inn Express Uvalde. I was so happy to read that you had a comfortable stay. Our staff takes great pride in the service we provide, so thank you very much for pointing that out. We look forward to the pleasure of hosting you the next time you are in town.

10/10 Excelente

Carmen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A little pricey but worth it for modern and cleanliness.
Se hospedó 1 noche en octubre de 2023
Respuesta de Rosalinda Deleon, el 31 oct. 2023
Thank you so much for taking the time to review our hotel. I am pleased to hear that you have enjoyed your stay with us, we truly appreciate your loyalty. Your positive feedback made us all very happy and proud to be part of a great Team. We look forward to seeing you again soon so that we can continue to provide you with the service that you have come to expect from the Holiday Inn Express & Suites Uvalde.

10/10 Excelente

Mandy-lee

Se hospedó 1 noche en octubre de 2023
Respuesta de Rosalinda D, el 26 dic. 2023
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

10/10 Excelente

Amador

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Laura and other female employees at counter were very helpful. Thank you
Se hospedó 1 noche en octubre de 2023
Respuesta de Rosalinda Deleon, el 30 oct. 2023
Thank you so much for taking the time to review our hotel. I am pleased to hear that you have enjoyed your stay with us, we truly appreciate your loyalty. Your positive feedback made us all very happy and proud to be part of a great Team. We look forward to seeing you again soon so that we can continue to provide you with the service that you have come to expect from the Holiday Inn Express & Suites Uvalde.

10/10 Excelente

Lidia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel but the mattress was a little hard
Se hospedó 1 noche en septiembre de 2023
Respuesta de Rosalinda Deleon, el 12 sept. 2023
Thank you for staying with us at Holiday Inn Express in Uvalde. We hope to see you again soon.

4/10 Malo

Laury

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Let us know the pool is closed due to maintenance
Main reason I booked at this hotel was because of the pool. I had my 3 grandchildren with me. When we got there we were told the pool had been closed down for sometime due to maintenance... this was VERY disappointing considering that I paid almost double for the room than at a hotel with no pool. Have you ever been locked up in a hotel room with 3 young boys 10,8,& 6? We were told we could use the pool across the 5 lane highway.... really???
Se hospedó 1 noche en agosto de 2023
Respuesta de Rosalinda Deleon, el 22 ago. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Uvalde. Please know that your feedback is extremely valuable to us. We apologize for the inconvenience that you experienced at our hotel. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.

2/10 Terrible

Krystn Jessica

Se hospedó 3 noches en agosto de 2023
Respuesta de Rosalinda Deleon, el 12 sept. 2023
Thank you for staying with us at Holiday Inn Express in Uvalde. We hope to see you again soon.

10/10 Excelente

Enrique

Se hospedó 1 noche en agosto de 2023
Respuesta de Rosalinda Deleon, el 12 sept. 2023
Thank you for staying with us at Holiday Inn Express in Uvalde. We hope to see you again soon.

10/10 Excelente

Belia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Rosalinda D, el 7 ago. 2023
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

10/10 Excelente

gabriel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean rooms and very good customer service. Breakfast staff was very attentive. 😀
Se hospedó 1 noche en agosto de 2023
Respuesta de Rosalinda D, el 7 ago. 2023
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

10/10 Excelente

FRANCISCA

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Rosalinda D, el 4 ago. 2023
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

10/10 Excelente

Olivia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay breakfast was delicious
Se hospedó 1 noche en julio de 2023
Respuesta de R Deleon, el 23 jul. 2023
Thank you for your feedback. We are glad that you enjoyed your stay with us at Holiday Inn Express and hope to see you again in the near future.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was fine except the food and coffee
Se hospedó 3 noches en julio de 2023
Respuesta de Rosalinda D, el 19 jul. 2023
Thank you for staying with us at Holiday Inn Express Uvalde.

6/10 Aceptable

Maribel

Viaje familiar
Le gustó: Servicio y personal
The room was clean only the a/c noisy smell and the water in the pool was murky
Se hospedó 1 noche en julio de 2023
Respuesta de Rosalinda D, el 10 jul. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Uvalde. Please know that your feedback is extremely valuable to us. We apologize for the inconvenience that you experienced at our hotel. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 830-278-7300 or rosalinda.deleon@baywoodhotels.com.

6/10 Aceptable

April

Viaje familiar
Le gustó: Servicio y personal
the pool is not the same pool that's on the website. the pool was very small and the spa wasn't even open for us to enjoy. The rooms were nice though
Se hospedó 1 noche en julio de 2023
Respuesta de Rosalinda D, el 19 jul. 2023
Thank you for staying with us at Holiday Inn Express Uvalde.

10/10 Excelente

Helle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Spacious rooms, friendly staff and easy to access location😊
Se hospedó 1 noche en julio de 2023
Respuesta de Rosalinda D, el 3 jul. 2023
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

10/10 Excelente

Michelle

Se hospedó 1 noche en julio de 2023
Respuesta de R Deleon, el 23 jul. 2023
Thank you for your feedback. We are glad that you enjoyed your stay with us at Holiday Inn Express and hope to see you again in the near future.

10/10 Excelente

Maria

Se hospedó 2 noches en junio de 2023
Respuesta de Rosalinda D, el 19 jul. 2023
Thank you for staying with us at Holiday Inn Express Uvalde.

10/10 Excelente

Tina L.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and clean
Se hospedó 1 noche en junio de 2023
Respuesta de R Deleon, el 8 jun. 2023
Thank you for your feedback. We are glad you enjoyed your stay with us at Holiday Inn Express Uvalde. We hope to see you again in the near future.

10/10 Excelente

Juanita

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were always pleasant and willing to help. The breakfast buffet was always fresh. I would highly recommend to anyone passing by, close to the Walmart and and restaurants in the area. Thank you Holiday Inn your hospitality was genuine and outstanding!
Se hospedó 8 noches en mayo de 2023
Respuesta de R Deleon, el 19 jun. 2023
Thank you for reviewing our hotel, your review brought smiles to our staff. We appreciate the positive feedback and look forward to providing excellent service to you next time you visit the Uvalde area.

10/10 Excelente

Robert S.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de R Deleon, el 1 may. 2023
We are glad you enjoyed your stay with us at Holiday Inn Express Uvalde and hope to see you again in the near future.

8/10 Bueno

Amy, Austin

Se hospedó 1 noche en abril de 2023
Respuesta de R Deleon, el 1 may. 2023
We are glad you enjoyed your stay with us at Holiday Inn Express Uvalde and hope to see you again in the near future.

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Like most places help was in training and needed instruction. Pool was not usable due to cleaness and there is no hot tub as advertised.
Se hospedó 4 noches en abril de 2023
Respuesta de Rosalinda Deleon, el 10 abr. 2023
Thank you for your feedback. We apologize for the inconvenience that you experienced at our hotel. We have directed that concern to the appropriate department. We hope you will stay with us again so that you can see that your last stay was an exception.

10/10 Excelente

Leslie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a nice hotel. Clean & the room was so spacious.
Se hospedó 1 noche en marzo de 2023
Respuesta de Rosalinda Deleon, el 27 mar. 2023
Thank you for your feedback. We are glad you enjoyed your stay with us at Holiday Inn Express Uvalde and hope to see you again in the near future.